has little nooks are crannies that allow for private conversation, a spacious open restaurant and bar with great

gym which was a bummer because it was so hot

loved the bar and finally a good wine list

was gorgeous and well secured and my room was amazing and had all the amenities i could need and room service

the housekeeping staff was wonderful and my husband loved the gym, used it every day

i then expressed how disgusting and humiliating it is to be standing in the lobby with dirty laundry in front

extra services like meals, laundry, etc

was very noisy located at the end of the hall right by the stairs and elevator, as well as the laundry room

there was no laundry bag and when i requested one i was handed a very small trash bag appropriate to the

parking was never a problem

the pool was ice cold, the gym equipment was all broken, our lotion dispenser fell off the wall.

close to casino, clean and comfy

location was nice it was around a lot of restaurants and close to the casino where we were

very good breakfast

price and location did not know they had a breakfast so it was a good surprise for a quick meal

it had a laundry facility.

room was right next to maintenance/laundry which was very noisy early in the morning

beautiful pool

the gathering area in the lobby was superb for conversations and the bar was terrific

nice gym

i asked the front desk for towels and they said they didn t have anyone doing laundry and they had no clean

the place is dirty especially outside and laundry room

laundry washer was more expensive than advertised

proximity to restaurants,casino and mall.

were no coffee services no breakfast options or bar options

good that they have a gym and indoor pool, and laundry

nice, clean, modern. hot breakfast. i would stay here again.

breakfast was scheduled for 6 a

loved the indoor swimming pool. loved the free breakfast. room was very clean and comfortable.

access to pool

easy parking easy in and out

the complimentary breakfast from 6-10am was very good and included scrambled eggs, sausage, oatmeal with toppings

pool area needs some nonslip mats or enhancements to protect patrons from falls

the hotel offers a pool and a gym

t have breakfast, but i was blown away by the courtesy and kindness of shelly, the general manager

location was great as was breakfast!

loved the kitchen, and the shower was amazing

location was great. very nice and clean facility. breakfast is very good and variety.

the complimentary breakfast was great

the kitchen and seating area were nice to have between outings to campus and area restaurants and

the laundry and pool was closed due to construction .

was broken in guest laundry

i am wheelchair and had a bunch of kids with me

a/c worked great! great pool for the kids

breakfast saturday morning was a little interesting with all the band kids

laundry facilities

the only laundry room was located on the 6th floor and was not available due to maintenance

brought our extra laundry bag quickly and with a smile

kids were running up and down the hall well sfter midnight and playing on elevators

pool was way over chlorinated and made the kids skin super

place seemed understaffed, too many dirty dishes stacked in the hallway and dirty laundry that stayed there from

the breakfast was great

everything !!! pool was huge peiple were very friendly food was great!

the breakfast is always delicious with plenty of options, and the pool area is perfect for relaxing and unwinding

pool, cleanliness, staff

pet fee was charged twice and there is another random charge of $17

remodeling at the time. we didn't mind much because we weren't using the pool.

very clean. friendly service. a great shuttle service to casino.

i don't have pets, but pets can stay at this hotel

very clean. friendly service. a great shuttle service to casino.

location is great, lots of great breakfast options, gym, self laundry facilities, late checkout if possible they

we had to ask for clean towels which is fine but they were out and doing laundry at 900 at night

even though laundry detergent was suppose to be at the front desk, they were out

laundry facility (one washer, one dryer)

breakfast was satisfying and sufficient

i booked the room i made sure the pool was good because my 2 year old granddaughter was with me and when we got

so nice at breakfast

bathroom water has no pressure, refrigerator was broken and leaning, pool area very dark

but overall was small for 2 people ,would have been fine for 1 person,and friday morning 4/21 the breakfast

key did not work for reentry from the pool. had to go around.

very clean, nice staff, large room with plenty of space. laundry room on main floor.

pool was very clean and there were pool floats and toys provided for kids

liked the gym facility even though it was small but although we were required to wear masks and limit people

not sure why and may not of helped but kids were disappointed

because i work with people with covid-19 and do everything in my power to keep myself and my kids safe

the friendly customer service and free laundry service

i liked the fast it had a laundry.

the laundry facility was too small to accommodate the number of residents.

the rooms have kitchenettes in the rooms, there is not breakfast service at the facility

the parking lot was well lit which i always appreciate for security

pool and laundry that have not been functional for the two weeks that i have been here

also did not know it was pet friendly with all rooms open to pets

need painted they look horrible through out the building, pool area was very hot

not told about the remodeling and our room was not started but the kitchen and hall where

remolding so no breakfast and pool hot tub not working but no mention of that on reservation

laundry room and was comfy.

start calling at 10 am wanting you to pay or check out the laundry room was filled with dog

the laundry only excepts debit and credit cards

told they didn t have any and room service wouldn t be in until the next day (monday) to do laundry

it was fairly clean, parking was ok.

clean, carpet smells fresh, awesome breakfast and 24/7 fresh coffee, clean laundry, perfect ac, quiet, family

the pool could've been cleaner

this is a newer hotel with clean and modern atmosphere. the breakfast included protein options.

recommend getting some extra pool toys or floaties for the smaller kids and forgetful parent

my younger son loved the pool, and my teen enjoyed the well equipped gym

the price was fair and the laundry room and price for laundry was excellent

great room, nice facilities overall. loved that it had a laundry.

staying for extended stay. laundry on site and close to good establishments.

loved being able to do laundry and the pool and grill area was nice to sit and relax

room was dirty , no toilet paper , the laundry only 2 washers and always is full , my room smell a dog , at the

used the laundry facilities worked great, plus the breakfast was wonderful

did laundry on site

great breakfast options, queen suite was good price and very roomy. convenient location

the pool needs a heater. water was too cold to enjoy an inside swim

the pool was open! was great for our family entertainment

of the trucks on the parking lot was broken into

breakfast was excellent. everyone very friendly.

good breakfast

cramped parking

hotel is updated, rooms are spacious, indoor pool

were yellow stains on the comforters, there were stains on the towels, they do not have their laundry professionally

staff ran card for pet fee after we talked about cash out my acct into negative and hotel don t care and not

wonderful staff. great pool

fell in love with the in door pool the most and how all workers understood i was hearing impaired

the breakfast was good. the room was comfortable and the staff was very helpful.

with web site offering laundry but none on site

the bed was comfortable. pet friendly.

it was loud. there were strange people loitering in parking lot.

last time i stayed i was smoking a cigarette outside with my neighbor and the manager came up to us and said

was asleep on a couch, i had a reservation and told me several time he had no rooms, drove the parking lot and

could use a larger waste basket under the kitchenette sink

they have laundry, which is one reason i booked, but no change available and only one dryer and one washer

trash pick up across the parking lot sounded like they were dropping them off a building

not enough parking

breakfast could have been better but overall a great hotel.

very friendly staff, both check-in and breakfast!

filthy laundry room, roaches crawling by ice machine

no guest laundry room

too small, room set up awkward, laundry area was broke

we were told that they were in the laundry

great and friendly staff, close to restraunts, laundry facility and clean .

in house laundry

it's to be expected since it's pet-friendly hotel

staff was great and pet friendly.

we didn't eat breakfast.

and the breakfast was good for a hotel breakfast, and my daughter and her friends liked the pool and the

great bed. ease of breakfast. pool and laundry

laundry facilities: we attempted to use the laundry facilities, but clothes had been left in a

room size and kitchen area

clean, easy parking, hot breakfast, lots of outlets in the room, helpful/friendly staff.

clean, spacious, ev charger, good breakfast

the pool area was old and showing it s age. we did get in the water.

the pool was great as well

liked that it was so clean, the pool didn t work (the heating wasn t working) the day of thanksgiving they

extremely chlorinated swimming pool

close to where i needed to be. nice pool.

despite advertising laundry facilities the washer was out of service and had a sign on that had been there for

restaurant and breakfast is closed due to 'renovation', so you get a granola bar and a bottle of water

the restaurant and bar were closed

wasn t able to have one the kitchen & dining room were under construction

the pool is being remodeled so not available for use.

laundry room should accept card by now.

the gentleman came out from the back apologized and said he was busy doing laundry

the breakfast was awesome

the breakfast options were awesome! the hotel was very clean!

after the concert, we ordered some room service, which was a pretty extensive menu

i like the complimentary breakfast and the laundry facility

the bed was comfortable, the showers hot and the wifi was strong.

the hotel breakfast is very small, just cereal and coffee.

rig with me, the front desk guy was very cool and understanding and had parking for

charged extra for a non smoking room

complimentary laundry detergent was super helpful and the entire staff were very polite and friendly

laundry facilities were out of order pool was filthy neighboring area dirty, saw a rat crossing the

how clean rooms are this met my expectations, the bed was comfy enough, we were able to use the laundry service

i didn't rate the swimming pool since we didn't use it

the lady who checked us in was friendly and we didn't have to ask for the wifi password - it was written

keeping items serviced on the breakfast bar was a major problem

breakfast was average. location was great. stafford very accommodating and friendly

eggs light and fluffy but watery. breakfast potatoes were un-cook and looked raw both mornings

all the employees were very nice from check in to bar tender to checking out and maintenace folks with smiles

it was really clean and the breakfast was excellent.

the laundry service was very expressive

biggest complaint with every hotel i stay at is i wish the pool were open a few hours later

the lobby bar and bob s chophouse are perfect for

pool needs more umbrellas.

although the pool def needs additional umbrelllas as okc heat and afternoon sunset can be brutal, also the pool

the laundry room had a few machines out so i had to wait to get to those available

the laundry facilities did not take cash, and could not be charged to the room, the only way to use

very pet friendly. most of the staff was nice.

i know they can t help it but the pool being closed for spring break

good location and very nice room and excellent breakfast buffet as well with lots of choices..

need to add dirty laundry bags to the room

the convenience of having a laundry on each floor is great as well

laundry on every floor

large room full fridge freezer hob cutulry and plates laundry facilities

the location was ok, not horrible. has a fitness center and laundry.

the parking is free and free laundry machines

free laundry facilities

think there was a under cabinet light in the kitchenette that didnt work, but everything else was great

really hoping the pool would have been open during our stay, but it wasn t opening for about two more weeks

welcome happy hour, breakfast buffet, pool, cleanliness of room

also, we brought our apple tv for our kids

were able to get me 2 joining rooms for me and my kids and we were able to get free breakfast

closed in pool, it was so hot in the pool room. maybe the ability to.open windows.

pool water was cold and there did not appear to be heater on in pool room

pool was a bit too chilly, kids a bit disappointed

location for our concert venue, right next door! also the breakfast was very nice.

temperature in the pool room was a little chilly making the swimming experience not too easy

the bar area is very welcoming as well

good location and neat & clean kids enjoyed game room ps4

game room was really good for kids

i also used the laundry facilities - clean

wifi not very good

the front office staff and vallet and bar staff were all nice and helpful!

our kids loved the pool, and it was a such a delightful surprise to find yummy snacks and drinks in our

the pool is nice

the gym's accommodations made it so that we could have a workout that was just as good as our normal

i used the gym and that was very nice too

needs a swimming pool and a gym

lobby bar was in operation.

breakfast options

for parking and laundry

the only complaint i'd have is the breakfast wasn't that good.

too many kids running in the halls.

wifi was awful. had to hotspot my phone.

great for the family. perfect kids pool.

convenient laundry

hotel has everything -- kitchen, fitness room, fabulous pool, great full breakfast and an evening reception,

did not like that the kitchen floor was extremely sticky, i believe from over use of floor cleaner, my shoes

and the breakfast was yummy

was perfect and it was great having a kitchen

in house laundry at the weekends which is odd for a hotel of this size and there is nit enough staff on

clean, friendly, convenient. onsite laundry was awesome!

breakfast and laundry room was convenient

there was no room service, no cleaning services, laundry was self service, no breakfast that was supposed to

we asked if they had a laundry facility

breakfast was limited and guest laundry was out of order

room service could ve been a little better, never cleaned or restock anything in our room.

the gym was small with 1 workout machine, one elliptical, and 1 treadmill, which was broken

clean! convenient! great breakfast

the breakfast was good. eggs, bacon, biscuits, gravy, cereal, yogurt, toast, etc was available.

laundry soap and dryer sheets $1 each

the in house laundry is a token effort with 1 machine and dryer for a large hotel

laundry room was very dingy, but at least it was free

stayed during an unexpected influx of guests and they were not able to keep up with that side of laundry

key didn't work for the laundry room

laundry facility is chargeable and i had trouble as it would not accept my credit card

the laundry room was just down from our room with no ventilation so people propped the door open and

having laundry facilities on site was very helpful and staff were very helpful during g my stay

wanted to do some laundry said detergent available at front desk but they didn't have any

laundry room was dirty and when the clean staff came she took a while but eventually cleaned it up

no breakfast included . no laundry service on weekends

staff was phenomenal and enjoyed room service

staff was amazing from the valet, front desk, restaurant, bar and on general all the people staying there were

the food was excellent in the bar along with good service

we had room service breakfast. it was enjoyable.

valet kids were super

ate dinner in the bar area and it was very nice, food was good, and the wait staff was excellent

valet kids were super

liked to have had a bigger pet area for my animals to relieve themselves but i see that you are downtown amongst

the bar and restaurant are wonderful

very peaceful and inviting, super clean, is pet friendly and has a gym and laundry room

laundry is lacking

great facilities (laundry, fitness room, swimming pool)

laundry room was clean and all machines worked good

laundry facilities and shop selling essentials

bar, laundry, workout room, on-site parking) and the location

any facility that accepts my pet, will def

probably perfect for a younger group of kids looking for a fairly cheap room for a bachelorette party, etc but

the bar staff was excellent too

biggest disappointment was that the bar downstairs was closed when we arrived

no softener or dryer sheets for laundry

staff was friendly, rooms were clean and comfortable. continental breakfast was above par.

said there was a free shuttle to the airport and there was none yet

ve stayed before and the comfortable rooms with indoor pool is where it s at

to make us welcom room change because we didn't want to be by the pool was not a problem the shuttle was a huge

the bar was closed every time we tried to go

and of course the vault bar was such a special place

the lobby bar was beautiful. the drinks and the service was great.

the library of distilled spirits (the vault) bar was closed sunday and monday

original national bank interior is now the hotel lobby with huge bar, restaurant, and conversation nooks

refrigerator or microwave in room, small beds, no laundry facilities

the decorations, the furniture, the heated mirror in the bathroom, the pool, gym, restaurant, everything

such a beautiful hotel! staff is amazing. great food. pet friendly.

pool was in the basement with no windows

bed, nice shower, room service, pool and hot tub

everything worked. shuttle service to okl

clean, well priced and close as to the airport. great having the shuttle option to the airport.

i had a flood in my bathroom i call room service she said she was sending someone up stairs to fix it but the

kids loved the indoor pool

the wifi didn t work