there was a coin operated laundry room that we utilized on the second floor

pool disgusting and laundry room out of order

we utilized the fitness center and sat out by the pool

the kitchen staff was very nice

parking was too small

wifi

they offer good breakfast

asked for a a smoking room or at least thought i did

plenty of parking

staff is smoking weed on premises and we smell weed in our room and no one cares even when i brought it up

we traveled with a small pet

turning in and out of the parking was dangerous

had a breakfast bar

everything was perfect. i would have liked a pre-covid breakfast.

parking is limited but doable.

loud music outside at 2am in parking lot

and fresh breakfast

they accommodated my trailer in the parking lot and they have security cameras

whole experience was awful staff are so rude and the rooms are nasty the pool was brown so the kids could not

priced right. updated. clean. good hot breakfast.

you should add an additional grab bar in the walk in shower.

were some wild kids from the neighborhood down the street that came to the pool that were being very wild and

lovely pool and walking the triver walk

whole place from the parking lot to the room was spotless as well as the patio and pool area

bar closed early

there wasn't room service.

to have a complimentary coffee bar in the lobby

location was fab and nice to have a pool available

room service right now due to the pandemic

houlhands service from the kitchen was terrible

location parking gym bar music

the have a gym and a little restaurant near the reception area that has a bar

location, comfortable clean large rooms, lively bar area

we wanted to go to the bar and have a few drinks, we were trying to go through the side door to the bar and

the reception and bar staff were very friendly, helpful and professional

until i picked them up and placed them in the dirty laundry bin

the room was amazing, the bar on the 7th floor i love it. every staff member was amazing

the pool the bartenders.the staff

the rooftop bar has nice views of the river

beautiful hotel! staff is friendly! the bar /restraunt on rooftop wonderful! food great!

the breakfast was perfect

they ran out of breakfast food by the time i got there.

our room was quite far from amenities like the elevator, parking, breakfast area, and dog walk, which made

restaurant and bar fabulous

enjoyed the breakfast, my favorite part was the waterfront view, and the short scenic walk from downtown

also the laundry facilities are non existent why you may ask well they only have two washers and two dryers

the pool, ice machine, laundry room, and breakfast were all out of service

my location of room behind laundry room and bed cover was not clean

laundry was out of order for the

no advertised breakfast, guest laundry, or ice machines (all as a result of

with extremely strong overpowering smell of cigarette smoke and $50 cost if u want a setup for ur kitchen

saw too, was not up to standards really there was mold smell of mold bathrooms not fairly cleaned kitchen cabinets

wasn t breakfast and they need to give more maintenance because is smell like smoking in the hall way and also

guest and front desk personnel smoking at the entrance door

liked the full kitchen but there were roaches so i didn't cook

our stay was wonderful. the staff was awesome!! love the kitchen & large rooms.

loitering il parking lot

staff was really nice and on top of their game. breakfast was delicious and nutritious.

the pool was nice , bit cold, but fun for the kids ..staff was very nice !!

the pool was nice , bit cold, but fun for the kids ..staff was very nice !!

breakfast should be until 10 am and not 9 am on weekdays

washing machines were tore up so i couldn't do laundry and the tv went out on saturday and stayed out all day

hear in everyone room going past doors, laundry room small run down

not enuf parking

all parking spots were on hills.

the complimentary breakfast was good and had a few accommodating options

pool too cold and wish breakfast was included and not just an option.

the bed was so soft like a cloud and the pool and gym were great. would definitely stay again!

the breakfast and dinner was priced accordingly although the bar didn't have a huge selection of drinks, it

the pool wasn't open

as we parked our vehicle there were two male individuals yelling and cussing each other in the parking lot

pool hours,no laundry facilities .

the area seemed real rough, and at the pool lots of drinking was weird,

i didn't like that there was no water in their pool but over all amazing

two roaches in room when we entered, and the door latch for the security bar was already broken

wrong season to try out the pool.

the pool and laundry facilities were out of order

this room was next to the laundry, tv was glitching, room was stuffy

employees were great but the wifi was atrocious! not secure and impossible to get to!

the wifi kept booting our devices off the network and it should recognize the device from previous

the only thing i didnt like is that i couldnt connect to wifi the whole time i was there

washer was also out of order so unable to do personal laundry

we were required and off by the police and not allowed to come into the parking area returned from dinner

staff was very friendly. breakfast was great. easy in and out. quiet. beds were very comfy.

parking was not congested and was closely located for easy access to the building

but we enjoyed the pool & relaxation of the room

laundry service for guest was dirty

then he went to get some laundry for the guest that also was waiting with me for over 30 mins

not pet friendly needs to be removed from their profile also not restaurant on site

parking lot needs an up date

staff great, check in easy, pool area was great,room clean,location great,quite.

air conditioning in the hallways and laundry

i expected there to be some sort of mini bar or room service available which wasn't and that sucked a lot

room service was a life saver after a long busy

i love the cookie and the fact the pool was open

nice pool, could have

there was no update to guest of what happen, but as we walked to the stairs we passed the laundry room where

breakfast and convienent laundry room at end of our hall

didn t eat the breakfast. location was excellent.

pet friendly, very nice breakfast choices and a very nice area for dog walking; although some

updated facilities and the breakfast was great

hotel employee even arranged to store my nephews laundry for him the day we left, so he could pick it up after

laundry was nice

clean and coffee in lobby with laundry on site.

room service

i also loved that the hotel was pet friendly

i love the free laundry room, the 24 hour fitness, and the 24 hour hot coffee

was comfy and the hotel was great value for money with all the facilities provided - breakfast, laundry, pool,

favorite was that it has free laundry room for guests

we thankfully did two loads of laundry in an open, clean, relaxed laundry room

big rooms with all you need for long stay at work-kitchen, big bed, laundry room, gym etc.

arrival, we did not have any towels in our room due laundry was being done late

no laundry bag for dirty clothes

com didn't send in the right room reservation so they had me in a king suite but not the spa suite

loved that the rooms that a small kitchen area and kuerig coffee maker

free breakfast was terrible. charging extra 25 dollars for having a pet was ridiculous.

was no info in the rooms about breakfast times, where it was, what kind they provided, where the laundry facilities

the price of the room, maybe a complimentary breakfast bar should be included

the room was great! loved that it had a balcony which gave me a view of the pool.

nice bar nice pool area. plenty of parking easy access and close to 185

friendly staff, cleanliness of room and overall hotel, comfortable bedding, free parking

there is laundry available

friendly staff, 24/7 coffee, laundry area. very clean.

i asked for clean towels and it was several hours before i was able to catch someone with a laundry cart who

the laundry room was clean as well

room had a strong urine smell, i guess due to pet friendliness

they had laundry facilities and a business room and the hotel was located just perfectly down the street

a wonderful hotel. appreciated the laundry room. staff was very helpful

we used the laundry facility and it was clean and wonderful

love that they have a small laundry room

have had more washers and dryers in laundry area, as there were multiple guests trying to do clothes with access

i did also utulize the laundry facilities and the dryer doesn't dry your close all the way for the 30 minute

the friendly staff and the pool

the room was nice, it was clean and the staff were great. the outdoor pool was nice too.

had a separate seating area from the beds and the pool was perfect for children

pool outside. i perfer in indoor pool.

the laundry lady was nice

you have a laundry room but the sheets are not clean

the laundry lady is the sweetest person ever

place had 4 lamps only one worked, and they didn't have wifi

00 the room was in bad shape , the wifi was horrible

room had an amazing full kitchen

sad about breakfast but i understand there will not be breakfast served until jan

the pool was closed

easy internet access breakfast was not bad

the room was spacious. the breakfast was very good.

clean rooms, super soft beds, free laundry machines usage, pool is nice, free admission to maxfitness with room

the kids love the pool

there was no access to pool, gym or bar due to covid restrictions of the hotel not the city.

to cancel all 3 kids got sick i sent 2 emails and never received a response asking if we could wave the fees

the pool was not opened at the end of march. should have that info on line.

the fee you have to pay for self laundry and the verity of the food during breakfast

i mis-read and thought that there was an indoor pool so was disappointed

loved the pool and the coffee station as well

the hotel was clean and nice, good pool, friendly staff. beds were comfy, breakfast was good.

i couldn't figure out how to change the channel on my tv or figure out the wifi

room dingy and old with a foul plumbing odor coming from the laundry room, across from our room.

to much noise kids nockin on door at 3 in morning

good wifi connection

it needs more parking area

needs a bigger gym

late check out time. comfy bed.

kitchen and bath were minimal

did not eat breakfast

they sprayed chemicals in the bathroom area and kitchen, i had my two little children with me and had to spend

the pool, the breakfast the location everything was awesome my daughter and friends enjoyed their time

there was a laundry room, and i was safe for the month that i stayed there

of smoke in no smoking room carpet felt sticky and dirty sheets had cigarette burn hole mold in

in addition, you have people trying to sell narcotics in the parking lot

there was a person shooting up drugs in the parking lot

room was suppose to be non smoking but you could tell smokers had been in there and they tried to cover the

for him but overall it really is a nice hotel to get away for a day or two and wish the pool was open

not to mention i'm still waiting to get my refund after selecting non-smoking rooms and all they had available

you couldn't use the pool

did not have wifi for room

we wanted a smoking room and were able to get one.

i wanted to do my laundry and wanted to find out where it was in the hotel, i found out at that time the phone

breakfast was good. there were many items to choose.

the universal machine in the gym was complicated enough that it would benefit from a chart or diagram to make

sorry. did not get to eat there. had to be on the job by 5:30am. no breakfast served before 6

good breakfast, especially the

salt water pool, fire pit out front, great breakfast, the staff was awesome

comfortable, good breakfast, convenient kitchen facilities in room, nice gym, friendly

not enough parking. and no non-pet rooms.

00 for pet deposits and the hotel is a hilton that claims to be pet friendly

pool, fitness center, cleanliness, staff

good breakfast with many choices, complementary lemon water & tea & cookies upon arrival, clean pool, great

contemporary, comfortable, wonderful staff, price was great, clean lovely pool, great fitness room

well located. very clean. good coffee & breakfast. friendly and helpful staff.

price of parking should be included in the price of the room. no surprises

love there breakfast

there was one cleaning lady that was literally yelling that she was not going to do the laundry for the other

laundry only 1 machine and wasn't able to use because of it and time 9p

could use more than one laundry room especially when pool is open

retrieved towels at laundry myself desk didn't answer

breakfast was good

wifi was basically nonexistent

i found the rooms to be clean and the breakfast was excellent.

breakfast was by far my favorite part

spacious room with comfortable beds. breakfast was awesome!!!

parking was crowded/small spaces and not enough

decent breakfast and had laundry facilities for guests

you need a change machine in the laundry room.

limited breakfast was the only issue. otherwise, all was great.

hotel met our needs, we needed somewhere clean to sleep, needed wifi, wanted a fridge and microwave; we got all

it was quiet, the pool was nice

modern room, spacious and included a separate bathtub and shower

the rooms are quiet and energy efficient. i really enjoyed prompt room service.

we came to play golf and everything was great

the kids loved the pool and i had some quality tennis time on the clay courts

dinner at the splash bar was ordered but never arrived