breakfast was simple

breakfast was good and great environment

breakfast is quite poor, the price for hotel is very high , there are only some tv channels, no

with the guest more attention needed and you need to employee more people take forever to get breakfast cause

clean and they make a nice breakfast

also laundry was not delivered into the room - reception insisted it was because of

pool bar open earlier and close more later.

hotel bar is possibly the worst service i've ever gotten

gym was pretty basic

breakfast

room service was a little slow.

24/7 pool, bar and room service

wait times for room service was over an hour

24/7 pool, bar and room service

the mini bar cost and value

it s a real home. good ac, stove, fridge, laundry and gym.

friendly staff, amazing breakfast, very clean facility

lobby. bed, breakfast

also there is plenty of spacious car parking available

no valet parking

the breakfast buffet was awesome

good location with available free parking.

the room service was great throughout the stay

everything - from the doorman in the parking to the waiter at the restaurant.

great room great breakfast great service parking with security

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

parking is a bit inconvenient. pillows were a bit hard.

clean, access to huge gym, lovely staff. been back 4 times during my longer stay in the dr.

parking is lacking

nothing for kids

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

the staff in the lobby and the bar areas were nice and friendly

no bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service

bar service in the evening was slow and they don t pay attention to the customers the waiters

the pool was superb, the shower and bed as well.

could have been higher quality, too noisy no bath robe limited room service options restaurants closed too early

client canceled an meeting with at the hotel because there was no parking available at the hotel

the breakfast can have more variety

food, especially room service, was quite underwhelming in both quality and presentation

they need to have an employee at the pool bar all the time to serve all guests when they needs services or when

the same loud disco/techno-style music plays everywhere hallways, pool area, restaurant, lobby and it

delicious food at the restaurant, fast room service and delightful breakfast

laundry that tainted one of my shirts

took a long time to get laundry back had to call several times

management killed my stay. the only highlight was the room service and view.

friendly staff ..convenient parking..breakfast included..clean room.

professional service, clean rooms, easy parking, good breakfast included.

breakfast was excellent

room was very comfortable, breakfast 10/10, and outstanding service

lounge and pool

they gave a a suite facing an empty parking lot with an ugly building view

the breakfast was very good as well the personnel always very helpful.

gym needed some repairs on some equipment

wifi wasn t strong and there was a lot of interruptions

location is great, the pool bar is excellent, it's good that they have a casino and club.

the best hung plenty of parking and great pool

the parking in the night

laundry services overpriced.

sunday morning no towels available at pool since still in laundry i was told

but the staff was very friendly, the vibe was great, the room was so good we rather ordered room service and

i also didn't like one staff member that was working behind the bar at the small room behind the casino

everything.from gym to room to bar to pool. staff and facilities are really good. well situated.

the staff is not very efficient, for the laundry it was

the parking area, and the check in

the breakfast area

was very impressed with modern look and technology(key entry and lights) breakfast was good

this had no proper restaurant or bar the room was absolutely without any utensils

i fixed myself a couple of times, usb not working, door lost a piece and although there was a kitchenette

hot tub was not hot. pool water was reall cold. servers in vent bar were unfriendly.

was pretty good, lemonade at vera lounge was good, the restaurant is really pretty, the gym was decent

gym is a tiny - rooms have old furniture and tv reception in not that great - only one staff diego

there is a kitchenette but there was no spoon, fork, dishes etc

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

there was a laundry service but quite expensive for a family

late check out they charge you $10 per hour the laundry service is ridiculously expensive

the price and no laundry machines

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

very clean. plenty of space. great kitchen corner. laundry on site.

wifi didn t work for more than whatsapp messages, in booking says 66 then they converted to $

better breakfast choices

more than what i expect for the price.. breakfast was good, good size room with kitchen.

i ate in the dining room a few times during the week of aug 22 - august 29 and used laundry twice which did

chambermaid not replacing the laundry bag and facial tissue

i would say everything was perfect except the chamber maid didnt replace my laundry bag over 4 days and didnt

the breakfast the people the cleanliness just one minor request more gym machines for are chest and

breakfast was good it was missing the shaved salmon which my girlfriend loves the kids need more activities

has a gym, which is a huge plus for people like me and a free laundry area

laundry room,pool

the idea of guests can do their laundry is very good.

our son enjoyed the pool

pool close at 11pm.

breakfast was amazing and the service was gentle, kind, and awesome

the only challenge staying there is the parking

the free breakfast is pretty various and

- breakfast fresh cake coffee and juice - very close to restaurants and supermarket - generator, kitchen, aircon

free parking, but very limited

breakfast was simple , not enough variety,

good breakfast, close to the zona colonial, friendly and helpful staff

c in lobby, no bathtub like pictures or pool

stayed for 3 days and picked this hotel because it had a small swimming pool

simple breakfast, can get drinking water at receiptionist, 24h friendy receiptionist

they can do laundry if you ask them so

also air conditioned, tv, including the breakfast, relax

location, breakfast and staff

the breakfast could ve been better

there are many parking spaces

clean and with breakfast included was a great deal

there was onsite parking.

little parking lot, lot of moisture in room.

parking lot is small.

no wifi

affordable, friendly staff, clean rooms, they took care of minor issues. pool and free parking.

free coffee, hot water, air conditioner, white fresh sheets, great staff, pool clean, secured parking, nice tv

everything was good , pool , parking, location we definitely come back

ac and wifi worked well after asking to change rooms because the first one did not get the wifi signal

breakfast, menu, pool hours

great price and location. laundry available for small fee. coffee in morning if you ask.

cheap price. breakfast was decent, it was one scrambled egg baguette

good location. good wifi.

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

because i needed to get to the bus station that takes me to puerto plata, the place was dirty the wifi wasn

great price and location. laundry available for small fee. coffee in morning if you ask.

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

no breakfast

the room service is very good

so there was not electricity for many hours and because of that, one day the breakfast was a bread and

breakfast was in general a good continental breakfast; coffee, ham & cheese sandwiches with fried

one mentioned the breakfast and when it starts or where to find it

cable, wifi was fast, the staff was lovely, i'm helpful and everything was very clean

wifi is excellent.

comes with simple breakfast and has nice decor

very high laundry prices, you have to go to reception to pay for the laundry and then they bring the clothes,

the gym is limited

the breakfast was fantastic !!!!!! it had everything .

the wifi didn't work as expected

great gym and pool

the kitchen with the necessary kitchenware

the only thing they need to change the breakfast menu

i didn't like that the other tau in calle conde serves the traditional dominican breakfast

kitchen, no light if you want to prepare/cook something, just one ceiling lamp in the room just one

the room was spacious and had a fantastic balcony and kitchen area !

no laundry in the property

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

the staff is great and the breakfast while simple is perfect, with three options

staff was very helpful, has a restaurant, a pool and a bar

huge room, with separation between the kitchen and the master room

wifi signal is too poor please upgrade your plan or go with space x

the valet parking

and of course the breakfast too much eggs

selection on the breakfast

the breakfast was really good, i liked!!!

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

beatiful terrace and lovely breakfast. great location. clean. friendly staff

we didn't have room service for a day, without an apartment reason

the staff was great. the breakfast was pretty good.

breakfast is rather small and you have to ask for a lot of things as they are not displayed - tea,

room i was in was right next to the laundry machine that runs all day and night and is a bit

is great (hot water always available, water pressure is perfect), the bed is comfortable and the wifi worked

pros: 1.location 2.friendly helpfull staff 3.breakfast included 4.kitchen is present

need to pay more attention to bathroom fittings and kitchenette utensils and maintenance.

wifi in my room (i had the outermost room though probably because of last minute booking)

i really liked the place, the delicious breakfast and a very friendly staff

wifi didn't reach into the room, but was very fast sitting out in the pretty comfy and stylish

tasty breakfast included :) thank

the breakfast was very good too

and of course the breakfast

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

they offer a breakfast if you want to buy it and have it sent to your room

plus breakfast included my favorite

breakfast was above what was expected

it has good wifi for video and work, hot water, near by malecon and city center

the rooms were fabulous. tv in every room. lots of storage space, nice showers and kitchen.

is near to everything in feont of the malecon, restaurant, games for kids, the facility have parking to acomodate

great location close to some good restaurants and entertainment for the kids.

although there was a good kitchen, there was barely any cooking equipment

no wifi

more staff to speak english and laundry could be included in package

there is a great laundry service 2 streets away - wash wash

excellent breakfast, excellent location, nice high ceilings, nice small rooftop terrace pool

the wifi was spotty. the lighting in the room was dim and breakfast is not included.

great breakfast

the staff super friendly and helpful, we enjoyed a lot our stay :) also, they provide delicious breakfast and

well-decorated rooms with high ceilings, amazing breakfast, great service overall

concerning the food, we only had the breakfast there but it was delicious (pancakes, omelets, fresh fruits

smaller property that was very private with a small dipping pool, cute dining room and patio for breakfast, and

we went to a smaller property that was very private with a small dipping pool, cute dining room and patio for

staff kindness, a beautiful swimming pool, very good bar service, spacious and beautiful room.

breakfast was fine

was 20 minutes late for breakfast and i wasn't allowed to eat because of that

was comfortable, nightclub with live music, the breakfast buffet was excellent, the pool area also excellent

the hotel helped us get a connecting room for our kids that are 10,12, and 14

the room is comfortable, great food, big pool, parking in front of hotel.

the rest of the staff were very friendly and room service was great

friendly and prompt our cleaning staff left our room spotless they even upon request placed rose petals and a

the pool was relaxing

room service excellent. quiet. great bed and pillows. big room.

very clean room, very helpful staff friendly bar and casino too!!

location, fast wifi and good facilities

staff very friendly casino right next door. walking distance to city centre.

breakfast was great even it was a little expensive for a breakfast

wifi signal throughout the property was

the breakfast was good

gym was nice with a cable machine, walking machine, some weights and bathroom with one shower

excellent breakfast, excellent personal at the lobby

staff was friendly and the hotel is middle in zona colonial and close to onnos bar nice

wifi was down late at night and in the morning

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

was exceptional, complementary breakfast was fantastic, and the hotel location was perfect, lots of surrounding

convenient location and breakfast was good.

we loved the room, clean and spacious. staff is very friendly and breakfast was very good.

is no pool here which is tough in the heat

ac was extremely noisy, we asked about laundry, they told us they charge 1

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests

wifi didn t work for the first day

juice (we loved their mango juice) - in general very friendly staff at the hotel and restaurant - wifi worked

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

whether it's savoring a delicious breakfast on the rooftop terrace with a view of the city or indulging in

the rooftop pool and bar and the library area are our favorite

someone should take care of the gym.

and very friendly staff, gorgeous rooms and architecture, awesome breakfast, lovely rooftop bar and pool, perfect

layout of the hotel with its small waterfall, rooftop pool and garden, gives it a very private small boutique

i liked everything. the breakfast buffet is amazing. the staff is very warm and caring .

very good included breakfast

location in zona colonial free parking pool

was comfortable, staff was awesome, friendly,the breakfast good

is no parking, the bathrooms need fixing

i understand extra charges for late check out this is practice around the world but to request money to check

the location, the staff and the breakfast.

room service is advertised but, they never have available with the excuse of being overbooked

free parking was a bonus, frendly staff always looking to help

the room was comfy and very clean, breakfast was stunning with a traditional dominican gastronomy foods, very

expensive laundry service. we chose another local one instead.

close to supermarket, restaurants and laundry mat

the wifi signal fades away often.

the room was very comfortable - two doubles with our kids sharing one

staff was awesome as was breakfast

wonderful breakfast buffet

out and the bar service was slow even i had tried to have several bottles of proseco ready, no wifi in the

room (and none near the bed - i had to unplug the reading lamp to plug in my phone) and that the wifi in the

wifi had weak signal almost everywhere and breaking when moving from one place to another.

unfortunately, the gym is very smal and i poor condition.

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

i had a dress shirt laundered and they do not do their laundry on site

the in-house laundry service was also very quick

everything the location the pool the bar the view the room the comfort

from a hotel operated taxi service to an included breakfast that was fit for a king, it was hands down the best

hotel is kids friendly

they did my laundry and were very attentive

breakfast is good and healthy

the bar and food

right in the middle of zona colonial ) , the architecture (converted 1550 mansion around a shady pool under a

was exceptional the service is excellent, they serve a dream breakfast

good wifi connection, working ac and smart tv

their wifi password is 30 characters long and not even the staff can remember it

wifi connection/speed was very good

daily breakfast but limited selection

the breakfast wasn t breakfast it was more like bread and banana