sheets and towels smelled funny, may be due to laundry soap or disinfectant - like it did not dry properly

good parking and good swimming pool

breakfast in france always seem expensive,so i personally avoid

wifi good quality (you have to give email address only, but no further data or confirmation

parking was right there so that was great

good wifi, bedside plugs, elevator, and helpful staff

wifi is not very fast, difficult to connect

no bar or restaurant. not enough staff to cope with breakfast and reception.

the wifi is extremely poor. we were oft out of internet.

wifi is not working propely

wifi was available only till 23h00 and even the tv channels were disabled after 23h00

price was ok parking was free .wifi was good

wifi not working

antoine on the other hand was very good indicating activities for kids and of general interest

antoine on the other hand was very good indicating activities for kids and of general interest

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near

wifi connection on the last floor the 4th the sign doesn't arrive good

no wifi in the room.

poor wifi connection

was walking distance to the lourdes church and surrounded by plenty of cafes and restaurants, wifi worked super

wifi in the room very small bed - i booked a single room, so didn't expect a king size, but this

there was no wifi signal available at our room 414

wifi - my room location has almost no signal

lourdes is a wonderful place and if you are staying there with your kids for a day or two, i would definitely

wifi signal was a bit weak and cuts off at the bed but stable in other areas of the room

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

single beds not ideal with kids

does not have private parking

good wifi

very kind staff comfortable great wifi parking in

limited free parking outside, on first come basis, so get there before 4 pm

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

no television in the bedrooms and the wifi could be quite unreliable.

we would appreciate faster wifi.

no room service

wifi is too poor.

the lady in reception was so lovely and the two men in the bar were friendly, make amazing cocktails and have

great day spa facilities

room service was not available

welcoming, the parking, the cleanliness, the breakfast, the proximity to the down town and sanctuary

we made the most of the outdoor bar in the wonderful courtyard where it was

very clean plenty of towels quality linen fast wifi and the pizza was amazing

bar is only open in high season but restaurant serves alcohol and wine is very cheap

spacious room and shower room comfortable bed complete buffet breakfast nice receptionist

was no room service for food

this year as it was so poor last year but to be honest i did not even look at the breakfast bar but it was very

i also appreciated the late check out time of noon

no restaurant or room service

the bar and restaurant are exceptional

all facilities worked well except poor wifi in the room

poor wifi in the room.

all the staff from reception to restaurant to bar was very nice and friendly...

wifi very poor in our room. not working

things: - no kettle in the room but the hotel provides hot water upon request and there is also a bar opposite

the laundry service was prompt and adequate

hotel also offers a spa facility and a bar lounge

spa cost an extra 25 so we didn t bother

location, nice decor, comfy beds, great breakfast

spa not working but not sure it would have been very nice anyway in the basement

very noisy at night due to the bar across the road.

wifi was quick

furniture abit outdated, wifi was available but very slow

(he could have explained politely)i got them from the bar where the lady happily helped

the hotel has a good wifi connection

it had a bar and restaurant but we did not eat there

wifi was spotting and would often go out---however we did get 2 days of bad weather with rain.

the wifi practically unreliable

it would been nice to have free coffee, water or cookie bar in the front lobby.

the staff was extremely occomdating by offering us an early and late check out

daily maids service was great and wifi worked well with no issues

didnt like that they dont have food after 9pm you cant even have a sandwich they need to have room service that

staff was friendly and helpful, wifi was good and had good connectivity

my kids suffer

staff were super friendly. they arranged taxis for us. also helped with late check out.

internet (wifi) in the room did not work.

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

boxes can be a bit small, and wifi coverage can be spotty depending on the room location

wifi signal only worked immediately inside the bedroom door, which was an inconvenience

cleanliness, the kids have their own

late check out

hotel centrally located and good value, food was fine bar closed early during my trip

and no mini bar in my small room

friendly helpful staff comfortable bed room service available

lovely hotel close to everything, breakfast super

breakfast - did not have many choice

they even gave us a packed breakfast since we were leaving early

we had 3 difficult nights, whereas youngsters were partying, shouting and singing in a bar close to the hotel

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and

wifi as terrible in the floor i was on

from the kitchen on the fourth floor

wifi was patchy; sometimes no signal. tv does not work

get a higher floor for wifi

the bar hadn't got much of a selection

there are some minor things to consider such as as some dust, no toothbrush in toiletries, wifi passsword is

i had more bfast options and room service or restaurant were available especially late at nite

breakfast no water room service entering without permission more than 4 times i request please do not go to this

only one bar man on so it took a while to get served sometimes..

can hear noises from outside and from next door room, no laundry on site, toiletries cubby in the

need extra lights hallway entrance to room and laundry access

laundry room with a payable washing machine and dryer would be great

no laundry

was very friendly and welcoming, ideal location just 4-5 mins walk from the church, super wifi connectivity,

were very helpful offering advice on everything from best place to park to helping set up wifi

cannot connect with the wifi

wifi is not working also very very slow hot water.

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with

good wifi

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

unfortunately, i had to clean out the table where i had breakfast with muy kids

weak wifi connection

even with the baby cot, we had plenty of room to stay comfortable during our stay (2 adults and 2 kids in the

bar did not stock spirits

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

room service staff is very prompt

no bar food either

room was noisy and wifi was unavailable in the room

good meals and bar and pleasant shaded outdoor space

wifi was not available in room for a few days only at the reception hall.

didn't get the wifi connection to the room on the 3rd floor

a mini bar facility in the lounge and open till about midnight.

very pet friendly and private parking

good wifi connection

early check in.. professional and helpful..

little mini bar too

no laundry bags in the room. no room service.

the hotel would help you to call a third party laundry service if you need your clothes cleaned

this sheet didn't appear to me to be freshly laundry like in other hotel

very friendly staff that accommodated pur late check out as well as early check in

the lobby is pretty, it has playroom for kids. it is fully renewed.

breakfast was dreadful and only available 8-9am

breakfast was very good, variety of food. very good location. very nice and friendly staff

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

poor wifi connection. tv work very poor. very weak signal room noisy

no basic room service

excellent reception, bar + breakfast staff, very professional

ud83dudc4cud83dude00 we also had a very early flight, and because my dad and the kids were extremely tired, we

location beautiful lounge and bar area very helpful staff great breakfast facilities added bonus of 2 roof

poor or no room service (i asked for a coffee the receptionist told me that she can make me one but ot can't

on a very minor point, toilets on the same floor as the bar would have good

the bar was very swank and was a great place to end the day

the bar facilities came back at night and no one at the bar to get a drink

nice quiet reception, helpful staff if you need anything. lovely bar area.

the benefit of a good restaurant bar and cafe if desired

clean, good wifi, good shower pressure

the wifi is excellent in the entire hotel specially in my room

parking was a long walk away

free public parking during evening/night hours just outside of the hotel

very good breakfast. staff helpful. central location. free car parking and free wifi.

the gentleman at the bar was very nice

bar was badly stocked. bar person has no people skills. i'd sack him in an instant.

the staff is amazing and the room and the room service is awesome

right in the heart of lourdes, not that great wifi otherwise perfect!

wifi was a little hit and miss in the room, but fine in

lovely staff. very clean. reception and bar first class

no air conditioning in the room. at the time i was there a problem with wifi occurred.

hotel bar and foyer was pleasant and manned 24hr

the team is splendid and supremely helpful ud83dude00 pet friendly hotel

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

or little french speaking staff (bar and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

was no wifi for 5days which was really bad

wifi didn't work well. non climatisee...

poor free wifi, minimal on offer for breakfast could be more variety

shared private parking.

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

parking available, very helpful employees.

safe parking close to the hotel

the free parking is also a plus

only the wifi connection very poor specially in the evening

hotel was advertised as having a bar and restaurant , the restaurant was closed

realise that use of the spa facilties was an addtional charge

hotel only serves breakfast and the bar stock is somewhat limited but there are plenty of options nearby

was no spa as mentioned only two coffee packets in the room

friendly staff, great location close to everything, parking, pet friendly

parking was available but was up the hill and required a walk up and down each time you needed

room is too cold for the kids

the wifi connection was really poor too

helpful staff and parking included.

breakfast was good. the location was good and convenient.

parking too far

) the parking is free but 400 meters away and all up hill

free parking quite far and uphill and it wasnt owned by the hotel.

breakfast was super for the price of 5 euros

the breakfast was good and the rooms were comfortable to stay with kids

wifi not functioning properly. according to website photo completely different the room.

parking was not free

easy to communicate with the staff and they have provided us a paid early check in facility that helped us a

noise with the bar round the corner

staff was good but when i complained about the wifi it was fixed immediately and personally that is excellent

they have a restaurant, a bar and a terrace outside where you can have a drink or just relax

wifi signal is weak

bar took 30 min to open the bottle of wine as wine opener was missplaced - assuming there is only

poor wifi

the hotel bar wasn't very well stocked