the staff were incredibly helpful --- especially ben who helped us find laundry services and donna who went

pool would of been nice, not a

paul is a star. restaurant room service only due to covid excellent service. please go there!!

king + fireplace room was spacious with kitchenette, study desk, sitting area, and stools to eat at the bar

the gym was out dated and dirty

beautiful large clean indoor pool & hot tub

breakfast

no room service because of covid

i was assigned a pet friendly room which had a foul odour to it.

good location and ample parking

also they have laundry facilities on site for $3

swimming pool small

com which meant non-stop monitoring of our kids in the room pressing various

we got there a bit early, i had requested early check in if possible

gym was nice but would be nice to have heavier weights. most everything was very good.

beautiful new hotel with very friendly staff and a self service laundry.

very clean, new facility. complimentary breakfast was fantastic.

no hot tub in swimming pool area and pool water could be a tad warmer

and breakfast was perfect

breakfast was the best

staff gave us a free late check out which was very kind as my husband was ill

ps tons of parking

king bed, comfy pillows, good breakfast, warm pool, value for price, felt safe

pool was nice but there were no towels, thankfully the front desk had some

of the shower, condition of the bathroom door, loose toilet, no wifi and no tv (these were due to the ice storm

everything was great.....the rom, the staff, the breakfast, the location

my kids particularly liked the make-your-own waffles

didnt charge for the late checkout and cut my pet fee by

the service was way above and beyond. everyone was helpful and and polite, especially with kids.

pet friendly spacious rooms with a balcony excellent breakfast variety of amenities proximity to

a clean laundry room is available at the hotel

clean and comfortable. pool was great. laundry room was clean and convenient. good breakfast.

bed was extremely comfortable, breakfast included good choices, gym met my needs.

staff.....friendly and helpful, free breakfast, gym, pool.

kitchen sink taps leaking water all over

there was no laundry.

wished there were laundry services on site and there seemed to be a level of dampness and smell on the first

price was great, pool was open nice and early

good hot breakfast and an excellent location right off hwy 400

small parking spaces for my truck. but we managed

when fire alarm went off and we had to wait outside for clearance for fire truck for water in the laundry room

found someone in laundry room who got me a maintenance person

breakfast was great

coffee in the morning was undrinkable and the breakfast was boring, uninspired and kind of old

and should be done at all hotels in my opinion then we bought our 2 dogs and only charges 15 per pet which is

breakfast didn't include any hot food, considering that it's served in a restaurant with a full kitchen attached

didn't appreciate all the kids running thru the halls and the adults drinking in the halls

the lack in accessibility parking.

great spot to get to the ski resorts. kids loved the pool

breakfast was great, pool was fun and the rooms were big and clean.

laundry machine sounds like an airplane about to take off. woke me up abruptly

breakfast every morning. i'm ok with the environmental savings in terms of laundry service.

walking down hall , past over loaded with laundry carts noisy air/heat unit

the cleanliness and the laundry room door was open with all the dirty laundry

no pool or anywhere for kids to play

the gym was awful. all brokengym

room i booked was a king suite however it had no wifi in the room since the router couldn't reach that far

wifi was horrible

wifi didn't work, shower was freezing cold

liked parking at the door, and the pool, close to the mandarin breakfast buffet too expensive.

i booked the corner room with fireplace

the tv was large and the pool was alright

gym was small

booked a king room with whirlpool and a fireplace

wifi is not very good. what a disappointment.

in addition, the sheets had a cloying laundry detergent smell that added to both my and my husband's headaches

we used the laundry and hot tub and pool and everything was in good working order and clean

the 24 hr coffee availability. the gym was well set up. a quiet room. the staff were excellent.

pool hot tub and gym were very clean

pool was awesome size, tired them right out

laundry room under our room was noisy at night

only complaint i had was our room was located next to the stairwell and laundry facility and laundry was being

it was entirely too small, and had too many raucous kids, some without adult supervision

not able to get connected with the wifi

appriciated for 1 hour early and late check out. nice and clean room.

laundry room not in use.

the facilities or staff for other than maybe recommending guests avoid busy times for pool use, laundry use,

there are also laundry facilities, a swimming pool, and breakfast served daily between 7 and 10 am

e one that i reserved), the fitness room was not available for some unknown reason and the laundry was out of

the laundry room is not operational.

rooms are great and staff is amicable, although our room was above their laundry so on our last day we woke up

lovely little trails from resort which kids loved

a little pricey for no room service

the upper pool nearest the hotel was nice with the snack bar nearby and shade.

friendly staff. we'll maintained property. lovely lake. activities for kids. etc.

i love the hotel gym it was awesome

free parking and free wifi were a bonus and the breakfast included was great!

small parking lot. pool closed. no coffee outside breakfast hours.

the place appeared to be well maintained. the breakfast was fresh. the location was perfect.

iis very nice in the breakfast room-very accommodating