kids loved the pool

very nice and quiet location. good breakfast.

we fished off the dock, went on a boat/fishing day they arranged and ate dinner/breakfast on our balcony

clean room, good location, customer service was very friendly, tasty breakfast

the dominican breakfast is delicious , you will love it here

laundry services overpriced.

sunday morning no towels available at pool since still in laundry i was told

gym and spa facilities

i booked a room with spa tub and didn t get what i booked!

kids loved the pool and were virtually living in it for the two weeks of our stay

room service never clean my room or changed my towels for my 3 day stay

locations, the gym and pool.

the gym was bad and non-functional

the noise coming from downstairs because of the people getting out the disco and the casino

the casino people are very busy and don t want to be here

location really nice and really clean room size perfect very comfortable bed room service is really good

the pool is used by lot of kids from outside of the hotel. noisy and dirty water

hotel has a rooftop bar and pool/ jacuzzi area with dj music playing

the room service (which brings in food from the hotel's casa vera restaurant) was good and timely, but

and wifi was also excellent didn t go to the pool

chambermaid not replacing the laundry bag and facial tissue

i ate in the dining room a few times during the week of aug 22 - august 29 and used laundry twice which did

i would say everything was perfect except the chamber maid didnt replace my laundry bag over 4 days and didnt

i love the ideal of checking in the morning for room service if you need anything they there for you

breakfast was good it was missing the shaved salmon which my girlfriend loves the kids need more activities

room was very comfortable, breakfast 10/10, and outstanding service

the breakfast was very good as well the personnel always very helpful.

lounge and pool

the pool. the service

staff attention and facilities. breakfast was awesome!

no bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service

breakfast is excellent

friendly staff, clean rooms, great wifi, excellent breakfast.

room service was wonderful, the staff was always friendly and helpful

could have been higher quality, too noisy no bath robe limited room service options restaurants closed too early

it s a real home. good ac, stove, fridge, laundry and gym.

also there is plenty of spacious car parking available

there was construction in the lobby that was quite loud and the pool is more of a large tub

the pool was very small.

i think the gym and the parking lot need more improvement ( security, tools etc

poor is gorgeous, but do not accept people who are not staying at the hotel in the pool

food, especially room service, was quite underwhelming in both quality and presentation

good breakfast and clean hotel rooms.

nice gym

the breakfast can have more variety

wait times for room service was over an hour

no room service except basis

gym closed on sundays

golds gym access next door to hotel, amazing pool, great views, solid food offering

24/7 pool, bar and room service

the staff is not very efficient, for the laundry it was

very good fast speed free wifi in rooms

parking to close

room we went to, had dirty sheets, room service didn't even change the sheets

pretty unfortunate hotel doesn't have restaurant for room service either

the staff in the lobby and the bar areas were nice and friendly

nothing for kids

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

also laundry was not delivered into the room - reception insisted it was because of

wifi works well for free

to the hotel for my wife's birthday, the bar was closed for the night

i didn t like the fact that thr pool closes at 9:00 pm.

they also had parking on site which it's pretty nice

very clean. plenty of space. great kitchen corner. laundry on site.

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

staff-friendly and helpful the suites had everything, kitchen, spacious living space, comfortable bed, large

more than what i expect for the price.. breakfast was good, good size room with kitchen.

also offers great breakfast

they can do laundry if you ask them so

location, breakfast and staff

free parking, enough space for our stay, fournitures to put our stuff, the staff were very friendly,

breakfast was good

breakfast was good and you coould take as much as you wanted

never told mei had breakfast until another gess mentioned to me ,and the wifi was terrible on and

wifi signal was weak at times and there wasn t any hot water in the shower the first night

it has a kitchen

sometimes internet wifi not functioning

parking

laundry that tainted one of my shirts

took a long time to get laundry back had to call several times

the water of the pool was really cold.

shopping area near bye the free breakfast 2hr happy hour free drinks

did like the pool view upstairs and it had a bar also which made it very easy

clean and they make a nice breakfast

spacious room good wifi

the bed is very comfortable, the wifi worked well

with the guest more attention needed and you need to employee more people take forever to get breakfast cause

breakfast was simple

very high laundry prices, you have to go to reception to pay for the laundry and then they bring the clothes,

very clean, convenient location. the bed was extremely comfortable. great room service.

no health spa available

the food in the bar lounge was delicious

the casino were open , it would be better time in this hotel

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

parking staff in general was bad

a great gym with all the facilities and confort, even an olimpic pool

i wonder were they all in it, scamming a single mother with 2 kids

i felt very safe, from the first contact with the night receptionist to the next morning at breakfast, waiting

free parking, but very limited

breakfast is simple but very good quality and more then enough

the value, the cleanliness, location, and a little coffee and breakfast in the morning

cleanliness was really bad; fridge and kitchen was dirty, daily cleanliness was very superficial

the room service was great throughout the stay

perfect location for shopping. quiet street, protected parking, clean with friendly staff.

there is secure, guarded, parking across the road

very good that they have ample private guarded parking space

good location with available free parking.

the idea of guests can do their laundry is very good.

laundry room,pool

has a gym, which is a huge plus for people like me and a free laundry area

there is a pool area and patio in the back that is understated but tranquil

there was a fully equipped gym on site

late check out they charge you $10 per hour the laundry service is ridiculously expensive

there was a laundry service but quite expensive for a family

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

the price and no laundry machines

it will be very helpful more parking and check how people park so will be less difficult to park

from checking in on the room service, to daily check ins by the housekeeping

room service prices was a little too expensive with the extra charges

there are several restaurants in the neighborhood, and parks including the plaza juan barron, a small amusement

breakfast was fine

the pool closes at sundown

parking is a bit complicated at night because of the casino

the breakfast was cool

hotel was very clean !very good break fast buffet. great gym equipment

swimming pool is amazing, view is cool

room service and hotel staff are super friendly and attentive

all of it - the pool area was gorgeous - the room very spacious!

was told i would have to pay for mini bar - i was fine with that in case i needed it - then there was nothing

no map or identification of where the pool and gym were

warm welcome and early check in on arrival from a lovely lady on the reception

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

only thing which could have been better was the waiting times around breakfast

breakfast was above what was expected

the room was relatively big, the wifi was excellent, shower good and the air conditioner worked well

the wifi was a bit slow, but accessible.

the staff in the parking area are very nice

the breakfast was really good, i liked!!!

like the pool, but they close it too early

parking

i think there should be more variety at breakfast. very few options.

in our room there wasn't good wifi signal sometimes.

the parking was also very good

great breakfast. good location.

has its own parking which is great

it would be good to have chairs in the room in case you want to order room service breakfast

great price and location. laundry available for small fee. coffee in morning if you ask.

no breakfast

no bar no vending machines no business centre breakfast is not offered but they bring in from outside

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

because i needed to get to the bus station that takes me to puerto plata, the place was dirty the wifi wasn

great price and location. laundry available for small fee. coffee in morning if you ask.

no breakfast, no coffee, nothing is good

no breakfast

so there was not electricity for many hours and because of that, one day the breakfast was a bread and

breakfast was the same every day

room was perfect but the staff was not good at all i asked for a spoon in the kitchen,i saw the spoon inside

everything was good , pool , parking, location we definitely come back

same breakfast everyday no variety at all whatsoever

lobby is good but the guy who works in the kitchen name pablo has many brain problems and he is very bad cooker

nice out door pool

i had a dress shirt laundered and they do not do their laundry on site

the in-house laundry service was also very quick

wish for the breakfast they would cater to folks that don t eat pork

parking is available on the site. wifi ok. rooms relatively clean.

the gym is very poor

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

pool cold water. food was alittle cold mornings.

the kitchen the service they need to improve the breakfast was terrible pancakes flower was not

breakfast, pool and bar are awesome.

wifi in room work good

the wifi didn't work in the rooms we stayed at

and manager aren't client friendly , lot of humidity in rooms , breakfast is a joke , no water in pool , the

good breakfast, close to the zona colonial, friendly and helpful staff

c in lobby, no bathtub like pictures or pool

simple breakfast, can get drinking water at receiptionist, 24h friendy receiptionist

only give one type of breakfast

gorgeous courtyard to sit outside, pool was peaceful and located on a pretty street

we went to a smaller property that was very private with a small dipping pool, cute dining room and patio for

the breakfast was excellent, in variety, presentation. but specially taste!!

concerning the food, we only had the breakfast there but it was delicious (pancakes, omelets, fresh fruits

really need to fix the process of parking and arrival by communicating in advance what to expect

just few minutes from colonial zone in santo domingo, great breakfast on the terrace included - choise from

location close to plenty of shops, restaurants and the colonial zone; wifi worked well in my room; the air

it was nice the hot water and the breakfast and wifi was great

i did not get breakfast- nor was it offered to me.

wifi is horrible

no laundry in the property

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

very low speed internet (wifi)

i loved the small boutique vibe love the details of the flooring and the pool

staff was very helpful, has a restaurant, a pool and a bar

restaurants and old city centre), big rooms; the staff is really professional and friendly, the pool on the top

the staff was great and this hotel is one of the few pet friendly hotels in the area

we love the location and the distance to the colonial zone center, bars and restaurants are walking distance

someone should take care of the gym.

parking is not at the hotel and it is not easy to use or confortable

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

was exceptional, complementary breakfast was fantastic, and the hotel location was perfect, lots of surrounding

we loved the room, clean and spacious. staff is very friendly and breakfast was very good.

the jacuzzi was not very hot/ used as a normal pool, but cannot really complain about that

is no pool here which is tough in the heat

the breakfast was delicious and the hotel provides you with multiple choise, a system where breakfast

good location. room with kitchen. free parking.

location, spacious room with kitchenette, friendly staff.

kitchen, no light if you want to prepare/cook something, just one ceiling lamp in the room just one

the kitchen with the necessary kitchenware

close to supermarket, restaurants and laundry mat

expensive laundry service. we chose another local one instead.

the staff is really nice. helpful. the breakfast is great.

our room was always kept clean by the staff, wifi wasn't bad at all, and we had the option of a fan and air

the wifi was great, the bathroom was big

the breakfast was yummy

i really liked the place, the delicious breakfast and a very friendly staff

wifi didn't reach into the room, but was very fast sitting out in the pretty comfy and stylish

helpful and happy staff great traditional breakfast included great location amazing value for

parking is absolutely dangerous and disturbing the shower must be changed the room is too

more staff to speak english and laundry could be included in package

there is a great laundry service 2 streets away - wash wash

also, the courtyard was very noisy with kids and people talking and yelling very early in the morning

gym was tiny with limited options but for the price the place was great.

extra bed for kids could be better.

staff was friendly and the hotel is middle in zona colonial and close to onnos bar nice

staff excellent breakfast very clean and comfortable room close to everything

mr. luis at front desk is a great guy very helpful. the breakfast is toooooo good

location was perfect and the staff were kind and helpful. breakfast was ok.

us in the wrong room at first, breakfast had very limited options and gym was pretty small, some toilets didn

they did my laundry and were very attentive

loved having breakfast under the mango tree, they were very attentive to me and i was happy to see the protocols

staff, beautiful colonial structures, a pool, a jacuzzi and comfy beds

gorgeous spanish architecture! amazing location! staff was incredibly nice. very good breakfast

the breakfast - the environment, typical colonial house - really comfortable room - cosy bathroom -

ac was extremely noisy, we asked about laundry, they told us they charge 1

amazing location and very fast wifi

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

no room service

room i was in was right next to the laundry machine that runs all day and night and is a bit

did not like that you had to leave the facility for breakfast, but i also understand why that is the case

and kitchenette should have more utensils

kitchen lacks an electric kettle i had some problems with the air conditioner, it was very

everything! staff, location, breakfast included, comfortable.

room overall was a very nice size, included was a mini bar in room for extra expenses

free parking was a bonus, frendly staff always looking to help

slower than average wifi

great hotel, staff, clean, value, location, parking, breakfast, ambience, all great.

tv should be much better, especially if you come with kids

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

the breakfast could be a bit better, but. it bad at all

excellent location, friendly and helpful staff. excellent breakfast

lobby is nice and you can sit and it is very cozy to sit and read the newspaper, watch tv and use wifi

location and wifi

a clean pool with great bar service

room, the facilities and the bar are amazing

pool is nothing special, but well maintained

world looks, location, staff friendliness and helpfulness, parking,breakfast was good ,lobby was very

wonderful breakfast buffet

good wifi connection, working ac and smart tv

the breakfast wasn t breakfast it was more like bread and banana

breakfast was good. the room was decent.

no wifi during my entire stay, staff reluctant to fix the issue

daily breakfast but limited selection