pool is closed due to being broken for over a month, laundry services were broken, the smoke detector in our

huge rain puddles in parking lot

to another room because of a big tournament in town which had them sold out according to them but parking lot

clean room. great breakfast.

website needs to be updated. kids were disappointed no pool. however, for the price it was ok.

the breakfast was ok. the location was good

we did not know the pool hadn't been working.

the food wasn t the best and not much of choice for kids

breakfast is wonderful and include hot choices

breakfast buffet had more variety than most with cheese omelets with salsa & cheese on the side,

breakfast was good. the tables were clean. the pool was nice until screaming kids came.

i absolutely loved the pool area! my grandson and family had a great time!

the pool was fantastic! great slides.

breakfast great

they had a good variety for the breakfast and the place was pretty clean.

pet friendly

wifi was very slow

breakfast was a decent continental. we stayed in a suite, it was spacious for our horde of 5.

ample parking

love the big parking lots as well as the easily accessible restaurant

we even used the property laundry with ease

if you do laundry

no towels in pool

pool chlorine a little heavy.

whether i am traveling alone or with my kids

location - close to mall, restaurants, stores, safe running route, good gym with adjacent laundry

the laundry was cheaper than any other hotel i stayed in

the workout room is probably one of the better ones i've gotten to use and the laundry is so affordable

we didn't use the kitchenette, gym, or laundry, but the facility would be great for someone needing an extended

parking lot could be a bit bigger but i was able to use my key to enter through the backside at

loved the pool table

the pool is absolutely awesome my child love it

oh and the bar closed at 10:30 pm that was kind of sad

was a kids birthday party and they were running all over the lobby

pet friendly a plus. room was clean, bed was comfy and overall modern decor.

the guest laundry room was terrible

the laundry room

awesome breakfast

the pool was closed for maintenance. everything else was as expected.

walls must be thin, heard kids running down hallway around 10pm and the neighbors shower

breakfast was very good with a nice variety

modern, clean, quiet...good breakfast

the cable tv was not working properly during our stay. the breakfast was sub-par.

the breakfast was great. and the staff is amazing...so nice and friendly

i think the room was located above the pool or something else very high in

laundry room area ac on but no cooling coming out - hallways outside room - really no ac/none in

parking lot was messy with lots of trash and liter around

we also witnessed adult guests throwing landscaping rocks at the light post in the parking lot (barely missing

comfortable bed. good breakfast.

nice towels, clean, great breakfast!

also was able to do my laundry there which was a plus

i came back with dancers who needed showers and there were no clean towels because the laundry lady went home

cleanliness and breakfast

made suggestion on restaurants and fun activities for the kids

where worn and couldn t fit a power plug, that there was used floss under the seat and my kids picked them up

except maybe having guest laundry on our floors

the pool was closed and the gym

unhappy no bathtub to take bath, no hot tub, and no parking available when we returned to the hotel

great place to stay. pet fee is a little pricey

the others had kids running everywhere and then parents just drinking jugs of alcohol in the lobby

laundry was so nicely done

breakfast was good. laundry facility was wonderful to have.

closed the pool for maintenance the last couple days we were there

clean, nice area, good breakfast.

our family of 10 enjoyed the rooms, delicious breakfast and swimming pool

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

went down to get more and had to wait because they weren't done in the laundry for both nights

no guest laundry

lighted parking lot

and wifi didn't work

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

wish the pool was open but did not make the stay any different

pet friendly

they were very pet friendly

a hotel with hundreds of rooms and a laundry room with only one washer and one dryer

also, the laundry facilities were out of order which was inconvenient

absolutely nothing that was suitable for someone on a lower carb or sugar diet, on-site 24 hour laundry facilities

no wash rags/ no xtra tp/pool closed/ laundry closed/ breakfast horrible/ no plug for bathtub/

are remodeling the laundry room, so i didn't have a change of clothes for myself because the laundry room was

oh, and of course, my 6yr old tabbed because the pool was open

that they will clean the room everyday and the breakfast was great i received a great deal

we did not use the pool but it looked like adults and children are like we're enjoying it

the kids enjoyed the pool

nice room and decent parking.

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

the studio with a kitchen. newer facility.

had a little kitchen with fridge and freezer

free parking

my kids loved the outdoor and indoor pool. it was in a great location and staff was very nice!

indoor/outdoor pool was perfect for the end of summer.

the pool was absolutely freezing, kids could not even enjoy it

wasn't very clean, room service dishes outside the room doors lining the hall our whole

pool was packed but that will happen with kids there

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

pet spots all over the carpet

parking lot was getting new blacktop

and breakfast; waffles and syrup, but no eggs, bacon or sausage

central to our activities , staff was very friendly and helpful. laundry was easy to use.

thin walls so you could hear the sounds from the laundry

we even use the pool facilities the pool was very nice but the chlorine was a tad bit overwhelming

was a group of people who seem to own the seating/pool area from the time we arrived until late in the day

the pool area could be a little more appealing

size of room, ability to cook and indoor pool, free laundry facility, evening meals (of sorts)j, breakfast and

or plastic bags available for dirty laundry/trash

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

i like how quiet it is and peaceful. the free laundry is a bonus.

laundry services were free

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

he helped me get checked in, made sure i knew how to use the spa tub in my room and helped me choose some take

the spa tub doesn't work which was fine with me and when i let the staff know they said they knew that

there was no hot tub. at the same time, my husband was too hot in the pool area.

front desk staff down to the laundry personnel were very helpful

needs a guest laundry so you can dry your swim clothes after enjoying the pool

i love the late check out and the comfy beds

if you are traveling with a pet, there is a nice park about a mile or so south of the hotel

clean warm pool great for kids, free breakfast, location

laundry facilities could have accepted cards or tap to pay would have been nice

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

the pool area is small and not very family friendly.

i asked about pets being in the room and was told all rooms accept pets because they are pet friendly

everything was really nice. we enjoyed the pool the beds the mini wet bar. the staff was amazing

i wish the breakfast had some sort of egg option or protein.

fitness center was a joke. smelled, nasty carpet

staff was wonderful esp. jane!!! :-) breakfast was awesome!!!!

pool area is not very well lit and the water chemicals seemed off, water was pretty cloudy

staff were friendly wifi was easy to access

no breakfast. no hot water in the shower, but didn't know that until morning of checkout.

there was no breakfast. the shower was great.

pet friendly and lots of families

i liked convenience of location & the pet walking area. nice lights to park my car under.

room showed signs of negligent pet owners

the pool was too cold for us

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the

great location for food and activities. clean easy free parking

room was large had a large well lighted parking lot behind the hotel staff was friendly and had a maproblem of

very clean room, plenty of free parking and staff were very nice.

be better if front desk can help to exchange the coin (for laundry machine)

i loved having laundry facilities on our floor as well

coin laundry facility in the hotel

issues with crazy fan noise outside by parking garage

didn't like how slippery the floor was in the pool room

50 and my laundry weren t even dry (half a load)

they let the kids from the apartment complex in back of the building to get in the pool and kids were extremely

the pet fee should just be a deposit, which can be returned if there is no damage.

we did not use the breakfast option but i am sure it would be great

loved the hotel, breakfast & the location

laundry in the hotel

no laundry for guests.

it did have a laundry area which should be available with an indoor pool.

my message sent that day about laundry services (10/12) on booking

there could be more parking, but otherwise no complaints.

everything. the staff the breakfast. everyone made you feel at home.

wanted to relax in the pool/hot tub but there were many children playing til 9:30

kids running up and down the halls and knocking on our door several times

the breakfast was perfect.

more variety of equipment in the fitness room, softer bed, maybe a pillow top

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

there was a large water puddle in the hallway by the laundry facility

have had signs up saying where the laundry facilities where the pool was where the vending machines were

breakfast and laundry facilities

laundry services were bad dryer wasn't working

laundry door didnt work

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

everything was great except for the bar prices!!!!

pool was open and used by several guests, included a chair for disabled to enter the pool with

great parking

bar with cottonwood tree is really cool

the pool area was dreamy and the drinks we had from the outdoor bar were delicious

beautiful pool area and upscale bar and restaurant

no coffee service in room - need to call for espresso machine delivery or room service coffee

breakfast was very good.

breakfast was great, the on-site laundry, the gym, they were all great amenities

two days in a row i asked for change for laundry and was told they didnt have any quarters

liked the layout of the room, the mini-kitchen, the closeness of a grocery store, and the general feel of the

different breakfast than the norm

shuttle service is non existent

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

party was ruined because they couldn't invite their friends or send a location because the wifi wouldn't work

pool was clean and had plenty of pool towels, it just wasn't very big so it easily got too full of

very clean, great breakfast, and very well professionally staff.

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

nice room and breakfast. really enjoyed my stay.

was perfect as well as the indoor pool

the pool echoes extremely loud.

friendly staff. clean, comfy beds. wide breakfast variety. loved the pool and gym!

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

housekeeping - laundry

the gym is amazing

it was nice that they had a free shuttle service

the guy that made breakfasts was super, especially during the busiest of times

trash and laundry were left in the hallway all day, until that evening

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i liked the front store area had laundry soap and dryer sheets in small batches

had to pay $20 each to use the pool

clean and fresh food for breakfast we love the convenience to restaurants, ball diamonds and old

the breakfast, the heated pool, the big room! it was huge!

i like the kitchen, you got the stove,fridge and cooking utensils

breakfast was great nice variety clean and well kept dining area

my kids were disappointed that there wasn’t a waffle maker.

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

i just emailed yall my address i left a few clothes in the plastic laundry bag in my room#344

guest laundry at one machine.

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

their bar should be open in november and their restaurant in december, but they provide a shuttle to take you

com to confirm the pet fees were included in the price they had given me for the room, and was assured they were

the room is well decorated and stylish. the gym is better than most of hotels.

adequate gym

the bar vibe was fun and lively

restaurant was excellent and the rooftop bar is quite special

the vibe and that it had a roof top bar also a restaurant in it.

only stayed one night. was told if pet friendly isn't not at all .

clean and nicely appointed. very comfortable beds and pet friendly.

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

very friendly staff. great food. very clean lobby area and bar area

nice bar facilities for an evening adult

john at the bar was fantastic! the reuben and onion rings they make are also amazing.

no breakfast or pool due to covid

generous laundry facilities

two bathrooms, a kitchen and complimentary breakfast made getting where we were going so much easier

late at night with two little kids and having to wait 15-20 minutes for anyone to show up at the front desk to

kitchen in room

room, the staff, the breakfast, the parking, the location and the view

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

bed! room service / hospitality was wonderful

gym was closed even though it was advertised

a great downtown location. good value. pet friendly with no pet fee.

courtney at the bar was fantastic and one night we arrived as she was finishing up and she stayed and took care

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

few suggestions: - improved wifi connection with added password protection - hand sanitizer in the fitness center

we walked 5 minutes to the playground and it was brilliant for our two kids with the closeness

shuttle service is amazing! spacious rooms, best shower i ve ever used.

i would only recommend that a tv be added at the bar so that sports could be scene while having a cocktail or

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

gym i hotel was the best hotel gym i have seen

it is always nice a pet friendly hotel

the staff was friendly and answered all my questions and even allowed for an early check in

great location and shuttle service to airport

that is, it's not part of the fitness center or oriented towards kids

staff, cleanliness, shuttle, pool. everything was great!

due to covid the elevators were a bit of a hassle and we had to sign up for time in the pool

that is, it's not part of the fitness center or oriented towards kids

would be nice to have a indoor pool for kids.

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

no breakfast, but they sell breakfast items. our room has a kitchenette.

supplied kitchen, large work area, large closet, etc

interesting layout. kitchen

there was not a laundry bag in the room

as well as dirty laundry laying around from previous

noisy kids one night and a noisy 'couple'

not the resort i d like to stay longer than 2 or 3 nights but the pool is useful with kids

the pool deck needs to be kept cleaner.

and complimentary laundry

location, free shuttle, and room was modern/clean

4 kids under 12

hotel offers a shuttle from the airport to the hotel, we called to get picked up but the attendants forgot so

the restaurant/ bar did not meet my expectations as well as the hotels lack of pool/hot tub.

no laundry.

no laundry facility

the fact they serve breakfast was good, but see my notes below for more info on that they had a gym, but see my

thing i did notice the pool area vents, didn't know it was mold or dirt in and around the vents

wifi for some reason wouldn t connect during the night, and for the price i paid for two nights

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

wish someone would have explained the laundry protocol

trouble with the laundry app, wish i had understood i could use a credit card without using the app

the smell of laundry that had been sitting, staining in the toilet

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next