i m mean front desk, laundry, breakfast

staff member mindy was very sweet an helpful i will definitely be staying here again, the pool area is small,

like the convenience of the location it was very clean and comfortable and breakfast was really good

wifi did not work at all

large parking area. clean room.

kids loved the pool. great location for our needs

it has a small pool and no hot tub

gym was open 24 hours

if you're fond of swimming, just know that the pool is pretty small, and doesn't go deep

breakfast was great , room was perfect staff was wonderful amia at the front desk was so helpful

absolutely gorgeous. basketball court, pool, excellent gym, bar, etc

breakfast options were not very good

king suite room was amazing, with a full kitchen, living room and bed, along with a large bathroom

breakfast could have been a little better maybe a few more options but not bad for complementary

absolutely gorgeous. basketball court, pool, excellent gym, bar, etc

5 days with a baby in diapers we had to learn where to take trash and you take your own towels to laundry shoot

the hot breakfast, customer service from all staff was exemplary, rooms were very clean, beds comfortable

the indoor pool is very small.

pool could have been a little warmer

underground parking. lobby area

tone down the chlorine in pool and laundry

laundry room was a mess

in kinda of had a musty smell to, i wasn t sure if it was the room i was in or if it was the laundry room next

new washer and dryer for people who are staying and need to laundry

first floor of the hotel smelled like pets and mildew

nice large rooms with a large kitchen area. laundry on site. two tvs

room did not have any: paper/pens no laundry bag no cups in the bathroom no extra bedding for the pull out couch

we were able to do our laundry in the very well equipped guest laundry

pet hairs(

the breakfast and staff were amazing. the pool area was very clean.

everything the area the room the breakfast everything

clean, nice staff, breakfast was very good

breakfast bar was nice and the employees worked very hard to keep it stocked

amazing breakfast with a lot of options compared to most hotels

breakfast bar ran out of food. it took awhile to refill.

laundry area is very nice

laundry is free, but there are limited machines

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

kitchen with full fridge. free laundry. breakfast.

free laundry was an excellent

breakfast was better than we expected

loved the pool

pool, basketball hoop, clean rooms, full kitchen, awesome staff!

some of the equipment in the fitness room not working.

complimentary breakfast in the morning has lots of options for all dietary needs, and the bar has a great

free water and complimentary breakfast was excellent

i wish the pool were a bit larger.

cold pool needed more towels

location, parking, staff, and room accommodations were all excellent.

breakfast was great

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

property would be perfect with an on site restaurant with room service

kids enjoyed the swimming pool

were lovely the rings were nice and big and very comfortable and the pool was very loving my kids loved it and

the breakfast and bar area is nice

breakfast more protein offers

friendly staff good breakfast clean,comfortable room.

pool

and breakfast did not meet expectations, hotel had a very large group of amall children for some type

good breakfast and great

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

the laundry facility came in handy too; also vey clean

staff, location, laundry,and room

my kids enjoyed the pool as well

location, pet friendly and very accommodating and suites so welcoming and perfect the size

breakfast

continental breakfast was horrible

from the lovely women at the front desk to the kind ladies in housekeeping to stephanie in room service (who

ordered room service dinners and they never showed up

we ordered room service and the food was great but they didn't provide us any silverware

ordered room service from the restaurant located in the hotel

the pool was out of service

offer to place me in another room, but i just didn't want to move and bother anyone (there was a kids sporting

for hungry kids

in hallway during the night, woke us up several times with conversations and kids, sunday was packed with dance

room service knocked on my door several times in the morning

there was no bag for my dirty laundry

no laundry room

hotel was dirty, there was garbage and dirty laundry in the hall ways

the room service food was terrible

enjoyed my stay the staff were very welcoming it was clean and the kids enjoyed the pool not to mention it s

the room was very clean and comfortable i love how they even have a bar downstairs

your listing stated that pets were not allowed, but there were 2 dogs at breakfast

the breakfast had many choices for everyone

the breakfast coordinator was extremely responsive to needs

stylish. ev charging.

convenient to every service you need, free laundry use, handy small kitchen, good housekeeping

good coffee, free laundry facilities!

full size fridge, garbage disposal, mini stove, and microwave, you can use the gym and do your laundry for free

clean towels everyday and free laundry

i like that you offer free laundry

i packed my things, using the plastic trash bags and laundry bag to isolate everything that had touched a bed

staff was fantastic the breakfast was included pool hot tub and very clean thanks for a wonderful stay

i wish the pool had been open. it was so hot a refreshing pool time would have made it perfect!

the smell by the pool area. don't know if it was garbage or what it was.

the backyard was a little unkept. it would have been much nicer if the pool was operational.

pool was much smaller than it looked online

was not working and the kids were bored till it was fixed

not hotels fault but kids hockey team was there and they screamed and were very rowdy in pool area

when traveling with 3 kids, free breakfast is a must

the location is good for all the activities we were doing, ample parking.

kitchen was under repair

pool was exceptionally clean

a 180 from the day time and kitchen staff who were wonderful

great breakfast. friendly staff. nice room.

carpet was worn and wrinkly in places. could be a tripping hazard.

were placed on the bottom floor across from the laundry room

sat on patio while grilling and watching kids in pool

very clean, great breakfast

sat on patio while grilling and watching kids in pool

the continental breakfast was great

there was even a laundry room for those on extended stay

there's also laundry and a pool table with a swimming pool that's open from 9am-10pm daily

free breakfast & pet friendly

the walk to the front for breakfast was tough to do...but, we did it!

plenty of close parking, close to restaurants and grocery stores and right off the highway.

pet fee was a little steep for 9 pound dog who slept in her crate

loved the breakfast service

easy to get to the hotel . ample parking and breakfast was good.

indoor pool and breakfast was good

location and breakfast.

breakfast served, maintained by staff member, overall a great experience

nice location, kitchen in the room

rom large enough, kitchen veri useful, every where clean enough,

was very sad that covid restrictions didn't allow a hot breakfast

pool wasn t very clean and housekeeping is only every other day

the laundry service was free.

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

laundry room smelled like mold

we hated that the gym and pool were closed bc of covid 19.

location is good, parking good, breakfast good, staff good, pool large and good water

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

i liked that they had hbo and netflix and the wifi was good as well

really enjoyed the breakfast selections and the friendly & diligent staff.

they offered a good breakfast as well

laundry

very confused by 'laundry' person who was busboy/porter

guest laundry wasn t operating

laundry, placed in the hall was not replaced

i love that there was a laundry room so we went home with clean clothes

i was able to do laundry while

friendly helpful staff, calm, great location, great indoor pool, laundry, close to shopping and food in

laundry onsite was also perfection

we had a water leak from our room to the laundry so staff came in and 2 phone calls

they had a nice pool and video games, laundry facilities

were laundry and trash containers in the hallway on the first floor my entire stay

the pool is a bit dirty on the edges, and the gym also was not clean, dirty floors the water dispenser has some

little kitchenette was nice, breakfast was delicious.

the hotel was a bit noisy with kids, but not sure you could do anything about that.

rooms, amenities and breakfast are fabulous

on-site laundry

the pool, jacuzzi, free laundry. my room was amazing..

staff member used all of the washers doing personal laundry, leaving none for guests

it was very clean and my family really enjoyed the pool area.

was super fast and friendly pet friendly super clean comfy beds free wash & dry fitness center amenities:

the full kitchen and separate living room were great

our view was a parking lot and a restaurant.

the room's kitchenette should be stocked with a small dish washing soap

this was our first trip with our 13 month old so the extra room and kitchen area was super helpful for all the

breakfast, great pool area, great eating area inside and outside

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

pool inside and out

easy to find and great parking and close to local attractions

we liked the indoor pool and the breakfast buffet.

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

the beds were great and the breakfast was very good. great having the laundry close.

location of room next to laundry and ice machine creating excessive noise outside of room.

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

i wanted to do laundry but the front desk was out of quarters for the machine

in the bathroom drawer there was someone dirty laundry

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

breakfast was not good with kids/parents consuming the tables/seats and food

having full kitchen

found a lot of pet hair and dander that caused problems

has laundry facility although i didn't use it

to the laundry room

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

kids running up and down the hallways each night, some even screaming

thanks for the late check out and the early check in

also, the hotel was very loud due to numerous soccer games and kids yelling in the hallway late at night

price a little cheaper ..pool warmer. better. breakfast selection

also, the hotel was very loud due to numerous soccer games and kids yelling in the hallway late at night

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

water this morning, shuttle service we had booked for the wedding was pushed back a half hour

$75 pet fee for one night is too expensive

pet fee is too much.

location; a 10 or 15 minute shuttle ride from harrisburg airport, and a nice restaurant right next door

laundry, only has 1 washer and 1 dryer and the dryer wasn t drying well

the laundry room was not in servive very disappointed

top floor was finished but first floor, entrances breakfast room , laundry and halls all being painted, drywalled

one of the main reasons that we picked this location was to do some laundry

pool, laundry and exercise equipment easily accessible

advertised game room. they had one game in corner next to pool. kids were disappointed

especially kids

especially kids

they were quick to bring me extra towels and didn t charge for a late check out

they have bar at the pool with good prices

balled up straight from the laundry bag

have coin operated laundry facilities but no way to get change

need a larger laundry area (at least double with new machines), room was not very clean , hair in bathroom,

food, laundry, gas, highway access right across the street

couldn't do laundry because the washer was moldy

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

the laundry machine was a huge plus

no laundry room really. thought the pool needed maintenance.

they took my pet needs into account and placed me in a room that had a sliding door to the outside so i could

the hotel has great opportunities for family fun..pools and hot tub, pool tables, game room, gym