nothing really, except not having a pool. well, also tight parking.

did not like the three out of five devices in the gym did not work

gym was closed

stopped by bar after attending a concert, bartender was very friendly and pleasant even though it was close to

there was no microwave in room especially since my one room service order arrived (breakfast) barely warm

the history is nice! room service was great!

our server was amazingly patient with our group of 6, including 2 young kids

was super comfortable, towels were great size, nice hot shower, room service was quick and delicious and the

the pool and view is very nice

the location was great for exploring red bank was perfect, and the free parking ample

the beds are way too soft for me; the pool room is steamy and hot next to the hotels laundry.

was 10 minutes away for breakfast - staff was great and were able to accommodate our request for early check

parking garage spaces are very tight

my kids liked the vibe and the location

pool is too small for such a nice hotel but it s still not a reason not to come back with my wife

days he was nice and friendly and mentioned it was only his second day working there , the gym and bathroom by

room service said 30 minutes, but did not show up until 1hour, 10 minutes with breakfast but they

the laundry facilities machine was very outdated and ruined some of our clothing.

room 126 which was near the laundry room and an exit door

only thing i did not like was the fact that there was no change machine for laundry and the night attendant (at

location near all the shore attractions, clean, great staff, restaurant & bar on premises and a pool definitely

the breakfast was super expensive

they were continuously in use which made it difficult to do laundry there

pool was great the kids loved it and even used the guest laundry facilities was very convenient

laundry facilities was a plus

location for university visit nice to have pool helpful to have guest laundry great breakfast

plenty of space in the triple room and great laundry facility to do laundry before hitting the

only in the bathroom, no single use mouthwash and hand/body lotion, no writing pad and a pen, no laundry bag

offered coffee in lobby. juice or milk might have been nice for any kids.

the wifi was available only if you joined sonesta membership rather than being available by default for

a note that we would be bringing our dog but we were not informed until check in that there was a pet fee of $

pool, gym, location

having laundry facilities on-site was a big help so we could keep up with washing clothes without any

guest laundry

laundry room funcitanal and breakfast was decent had a great

and when we found a housekeeper she said she couldn t give us towels because that s what laundry does

connection was limited, laundry services that were shown online were not available and they could not fix it,

the laundry facilities.

are next to a 24*7 noise machine in the form of a laundry room

breakfast buffet in the morning was excellent

nice staff, great cookies, nice pool, nice beds n room.

parking lot is in rear of building and very dark, should have security on site

wifi was not the best

was disappointed to find restaurant and pool closed. looking forward to future renovations

wasnt able to use the pool

no room service

was terrible, room was clean, but towels missing, bar manager was rude

wifi was slow. i need wifi for my work. shower dripped.

you should have a coin machine in the laundry room so that if you need to wash clothes everything is in one

the staff was friendly and polite. like the fact that they had laundry services on the premises.

traveling with kids gets pricey if going out to eat all the time

parking was tight as the lot did not appear to accommodate a full hotel although there was lots

my kids didn't like waking up early, they enjoy sleeping on vacation

indoor pool, breakfast, close to restaurants, clean

the second thing i would ve complained about is the staff for breakfast there s one particular lady that

pool was dirty and the pull out couch bed was horrible

indoor pool, breakfast, close to restaurants, clean

the wifi was sucked

as we walked to our car in their parking lot, several men and women approached us and asked us for cigarettes

and was told they only had pool towels, the following day i called for one towel and was told laundry wasn't

no hot water laundry out of service work going on during day hours

the indoor pool, laundry, game room, and breakfast were also good things to have too

very clean with friendly staff and free breakfast.

everything was great kids had a great pool ud83eudd73

the kitchen was particularly bad

the door to the parking lot by our car was super stubborn, some times it work but mostly it didn t so i had

loved the pool and the included morning breakfast

breakfast was above average and a pleasant surprise for an included/free breakfast j

was able to do family stuff in the area to get the kids outside

no microwave in the room, no coin operated laundry machine

no laundry machine.

the breakfast has almost the same options everyday but there are plenty options so you can switch

breakfast was great. room was clean, no odor staff was courteous

gym facility was one treadmill and an exercise bike

not like that they did not give me a list of places to order food from out let us know about laundry when we

the breakfast buffet offered was excellent with a wide range of choices

clean, i liked that they had a indoor pool, continental breakfast and neutrogena brand bath products

the pool room was extremely hot!!!

this is not the hotels fault, but when we tried to bring our kids to the pool, another group had made a mess

bar was ridiculously expensive expensive

no free wifi.

rate, cleanliness, friendly staff. wifi good and free. easy parking.

i found a dead fly on the coffee bar and a hair on the toilet seat

rate, cleanliness, friendly staff. wifi good and free. easy parking.

washing laundry is also possible and there is room for making sport, a pool and much more

get the room near the staff rooms, laundry, etc

friendly welcoming helpful staff, coffee and tea in room. gym.

location is good, room is ok, clean and good wifi.

location was excellent breakfast wasgood

the last night was noisy from other guess. the toilet flush was very weak. no laundry.

hotel is under construction so i did not get to use the gym, laundry or vending machines

if you would have airport transfer and laundry services, that would be great

, could not get any rest kids making noise next door and the wifi was garbage

not enough parking. i had to park across the street in another area

laundry machines were dirty

location was far from everything, no pool

room is very clean and comfortable. free breakfast is really great

kids running in the halls at 5 am, and the shower from the next room was very loud and woke us up

parking lot was full.

no laundry room in hotel

5 stars to laundry

no laundry facilities.

declaring laundry or laundrymat was not availaible

the staff were not helpful your just told no even for the simple things as to where to do your laundry

clean rooms, great staff, with a bar and restaurant

the breakfast area was in the cellar and was connected to service rooms and laundry cupboards

is just a suggestion that it might be a good idea to offer paid laundry facilities for families staying longer

the kitchen was clean

breakfast was good and location is very good

breakfast was amazing, and literally like a lovely meal with family

i notified staff & 24 hours later it was still there dried up & the elevators were very dirty, laundry room was

the laundry room was dirty

it was a good stay here, and we loved the breakfast. the laundry needed to be cleaned though.

not for those of us who have allergies i have severe asthma and very allergic to dogs are there pet free rooms

great stay in a clean room, wifi was fast and tv was good, everything working in the room

the worst was all week they painted the doors and hallway and laundry room which gave me a horrible headache

laundry

laundry cart also parked infront of the room

shower was cramped wifi didn't work most of the time and when it did it was very poor, also it was very difficult

very helpful staff. we'll equipped room. very clean. nice bar area.

the laundry facilities were not the greatest

breakfast had numerous choices, was hot and the eggs were not cardboard, but real scrambled eggs

is a sports pub across the small parking area in front of the hotel

i could not get onto my wifi connected but my partner was able to connect his phone.

everyone at front desk is super friendly and helpful, great choice of breakfast super clean hotel

hotel had a few good amenities such as an outdoor pool, laundry facilities on site, and a very good breakfast

also,they say they have a laundry in the hotel

my room stunk of smoke, there was always drama for cops to be there and the laundry machine was broken

the guest laundry wasn t working

booking.com said it had a gym, pool and laundry. none were available whe i stayed in oct 2024

the breakfast was awesome, the room was clean and smoke free

breakfast, enough variety, tea and coffee were available all the day long

i did not have breakfast

fast check inn and complimentary breakfast.

the breakfast and the location was good

the pool is under maintenance but things happen so it was fine with us

didn't like that the pool was freezing even they say it was heated

also, the breakfast selection was good and the service from employees

breakfast. waiting around for a tea bag

my kids enjoyed themselves and was happy to be able to connect to netflix on the tv

location 10-minute walk to staten island ferry, and near small stores and laundry

heat power kept blowing (outlets not working) wifi wasn t working stained blankets next to a drug house

parking seemed to be a matter of luck, but it worked for our visit

there is no parking lot in a reasonable fee and you make your way to new jersey you maight pay toll

there is free parking for 1 car right outside the front door

they should have laundry machines.

nice hotel rooms with laundry

laundry facility is good and economical

staff were warm and welcoming especially pam from the kitchen and p our bartender and server.

was very nice front desk clerk was quick to accommodate my early check in