good location, comfortable for family of 4, good breakfast. no laundry in room as advertised.

the pool was also great

kids loved the pool

newish property in a great location with ample parking

quick and easy check in. free parking. breakfast included.

could use more landscaping in outdoor pool and seating areas. a little too much hardscape.

loved the back patio area with games and pool

added a 'destination fee' of $25 per night for pool, gym and other amenities - none of which i used and was not

pool and area were excellent

very good accommodations, love the pool, the staff is excellent

really,very clean everywhere, great linen, helpful staff and a visitors laundry

housekeeping, staff, cleanliness, gym, laundry facility

my traveling companion wished that we had daily cleaning/room service

the hotel was super clean and it's in a great location, tons of parking and coffee in the lobby in the morning

the pillows need to be changed and the pool was closed at 8 am

after calling three times over the 24 hours of my stay someone finally removed the bags of laundry

like that it was kid friendly. lots of amenities for families. love the water park.

pool & splashtopia water park

live music in the bar in the evening

very nice hotel, the pool is awesome for kids

the laundry room was very convenient and

loved the pool area. nice to have a laundry room. convenient location.

- front desk could be more friendly - guest laundry is too expensive compared to other hotels

not having a security camera in the laundry room while washing laundry

laundry facilities

were next to the laundry , or something that started making a very loud noise every 5-10 minutes starting around

didn t work correctly very noisy room next to laundry room could hear people walking in the room

also, it would have been really nice to have a coin machine and vending machine with laundry

there were no orderbooks for laundry in the room, so i had to bring it to the front desk - they didn t take

nice pool, laundry, great happy hour and breakfast

the spa was beautiful but no facilities, just a massage.

there is also a hot spa pool best for the cooler evenings

good food, but overpriced spa treatments were nice, but due to the fact that the spa is instaworthy, the

beautiful pool and jacuzzi

there were glasses and dirt around the pool underneath the cabanas and we saw a room service tray outside a

it was also great to see the accommodations for kids, maybe we will bring ours in the future

there is another adult pool that is slightly smaller than the nisei and the edge of the pool will be looking

it was our first trip with our dog, and we appreciated that the hotel was a pet friendly

easy access to pool and hot tub

was our pool waiter and he was amazing

hotel was much larger than i expected so needed to leverage off the golf cart pick up which was not

not stay in a room in front of a pool

should have a coffee maker in the room and a mini bar of some sort

41 pools and beautiful architecture.

bungalow style layout provides for quiet atmosphere and semi private pools

the laundry room is a little bit pricey compared to other embassy suites.

that the spa was not in operation.

a spa, complementary drinks during dinner hours, great complimentary breakfast, library, heated pool, playroom

parking became an issue during the weekend, but its understandable.

location of hotel was very good for access to nearby golf courses

breakfast was horrible

to corona: no room service, no cleaning of room, not even changing towels in four days stay

below for my response to breakfast question, we loved our dinner in the bar area where we could concurrently

nice pool and outdoor bar! outdoor areas very inviting.

service no room service

working properly and was hot in our room, but they fixed it immediately and also gave us a free spa pass for

were a little disappointed in the hours of the water park features

lots of activities for the kids

super crowded and we had trouble finding chairs both days at the adult pool

wonderful resort. huge room. spa just ok

decor was fun. easy and comfortable. parking very accessible and had a shuttle bus to tennis!!!

made a really loud noise and it took about 5 hours to cool our room and we were located above the kitchen which

the hotel bar and restaurant were solid

the room service meals were extremely expensive

this is a small thing, but -the gym is outdated

beautiful hotel. great location and awesome pool area.

like that everything was there of the restaurants the sushi bar the pool bar everything was

runs it as though it s her own personal spa

the fact that it s located right next to indian wells golf course makes it that much better

lovely pool and waterfalls

free laundry facilities

villa apartment complete with in-unit laundry, full kitchen, living/dining area, separate room, enormous bathtub

complete kitchen and room amenities were excellent!

2-bedroom villa was huge and had a very large living room with a fireplace

pools, plenty of chairs, nice beach towels, room had super comfortable beds and pillows, great golf course view

was large, comfortable, upscale decor, good mattress in sofa bed, clean, full kitchen with ice maker, dishes,

the distance from room to the pool area.

and table, nice view of golf course, good price for such a nice suite, great location, nice pool close to room

room cleaning, didn t get laundry, didn t clean

the resort fee, at $38 was an exceptional value as it included pickle ball, tennis, mini golf etc

love the location, pool, restaurants and gym.

bar and restaurant close far too early

many amenities were not available due to covid, such as restaurants, the boat ride, gym, spa and the stores

3 101 did not like location laundry carts all the time hey noisy

water slides closed like every 30 minutes and the lifeguard was on her phone and not watching the kids come down

like that the villas have kitchen and separate bedroom - easy to handle small kids

i did not like that the pool closed at 10pm, it should be open at least till 12:00 it's hot in palm springs so

we finally got an employee in a golf cart to lead us to our building

we also walked to the on-site restaurant jax and brought it to the pool

the beds were really comfy and i loved being able to go in the pool all day long, it was the perfect day getaway

room by pool, great pools, lovely gardens, food gym and spa

was hard to get a room service and it s take time until the reception was answered to the phone, no place in

the pool area is lovely and clean

kid pool not relaxing with screaming kids

staff looked happy and was professional and helpful: at reception desk, the restaurant, the pool, the spa, the

the pool, location, room equipment, internet speed, laundry room

free breakfast and pet friendly

kitchenette was not stocked properly as it usually is

my second time the gym was in renovation and we can t use.

that view made it more of a vacation than looking at a parking lot

laundry piled up by the elevator

i even had to track down a housekeeper in the laundry room to get more toilet paper & kleenex because it wasn

wasn t that clean, lots of rubbish and laundry around

room too close to the main laundry and noisy

interior design, pet friendly, color everywhere, the touristic tours are literally in the house, love it

was annoying to use; laundry room almost impossible to use since it functioned only through internet commands;

the onsite laundry required an app that didn't work on my phone so i had to go off site

facilities are great, laundry room, pool, jacuzzi

the pool was great. laundry was convenient. quiet area of town.

screws were missing because it looked like an attempt to securely fasten the door closed and the laundry should

amenities lacking: no spa with sauna/steam/gym at all

we got massages at the hotel spa

in room service was a rip off

there were some issues in the kitchen, which i understand

often went to the bar ourselves and had to flag down staff to get more drinks and order food

it would have been nice to have cups for the coffee so we could walk around and laundry bags for our dirty

no laundry facilities guests were hand washing clothes n hanging them over the balcony

the pool hours were phenomenal

the gym was very small and the coffee machine in the room wasn t great

no indication at time of booking that the gym and restaurant would be closed - we assumed it would be, but

the gym is well-equipped, clean, and never too crowded

we lived the movie nights at the pool and treats offered to keep cool in the desert heat

room service came as much or little as we wanted

we have kids that get hungry and are forced to exit and return

room was so comfortable the pool was right outside our door we could see the big movie screen from our patio it

washer and dryer came in handy as we had been travelling a few days and had a build-up of laundry

several great pools and comfortable room including in-unit laundry.

all the pool and fun activities

fun, looks like a heaven, it has everything you need, swimming pools,golf clubs,tennis courts, gym, basketball

gym was very clean and well maintained

at day 5, i used the guest laundry to wash them myself and it was

of the phone in my room wasn t going through but the same thing happened when i was in the laundry room

pool and laundry room were not accessible---had to use facilities associated with the other

enjoyed the amenities of the pool gym laundry room and bbq grill

laundry room is also a nice plus

good location; clean; friendly staff; laundry facilities

advertised restraint and bar neither. breakfast was not like all the marriots i have stayed.

pool and spa are open

very clean property/rooms, spa was very nice and the staff was externally friendly.

the location and price for a little golf trip are very good

breakfast was good, and room was very comfortable and plenty of space

it was clean and spacious and the free breakfast.

very limited wifi connection

the room was fantastic and the breakfast was very good

the gym was excellent and well equipt, and the breakfast is good

they made me go knock on the laundry door just for them to tell me they didn t have any clean towels and that

i used the gym, the laundry, free breakfast

clean rooms that were newly built with modern appearance, granite counters. great hot breakfast

we were charged twice for the pet deposit

complimentary breakfast was nice

to reach front desk by phone, no printed room service menus in room, few hooks and waste baskets in

the hotel was perfect. activities for the kids and water slides at the pool.

in the spa the steam had visible mold

at the adult pool the bar was not open so that was disappointing

the kids went through it pretty quick and we had to buy 3 more pieces

also, laundry washer, so kick butt

villa has living room, large bath, separate bedroom, your own balcony or patio and even laundry

had one waterslide that my two kids enjoyed using

unit, very comfortable with a little kid pool is fun

the fireplace make the place more comfortable

laundry but there are no coin exchange,,, so i visit about 3 stor to change coin for

we also used the guest laundry

great breakfast included

the hvac units were really the worst part of our stay, as running on no sleep with kids is not easy

hot breakfast, pool area was nice, plenty of parking

no available laundry

but with friendly staff and guests, we were enjoying just sitting by the pool and relaxing

very friendly staff and people. great pool,hot tub and sauna.

great breakfast, nice vibe, friendly staff.

the breakfast was wonderful! i thought the location was perfect. tom is awesome! thank you tom!

we had to go on to our next stop with bags of wet washed laundry

they have a coin laundry here which is great but staff refuses to change money into coins.

breakfast was delicious with fresh and healthy items

everything! beautiful hotel, clean, nice pool, great breakfast, beautiful room! friendly staff!

easy access from freeway, ample free parking and very reasonable room price

is at the best part of palm srins with amazing views and a stunning pool

our room service salad was not what we ordered and very small

the room was gorgeous and the pool area with the mountain backdrop is breathtaking

when the pool was most crowded at peak high sun, the shade in our private outdoor area was so nice

and the mountain, the expansive bed, the high ceiling with exposed beams, and the lovely gas fireplace

our room had a wall attached to the laundry room so it was like a helicopter over our room

wife and i wound up in room #511 which shares a common wall with the hotels laundry

location. cleanliness. staff. pool. food. pool service. rooms.

free wifi we were charged for items we didn t purchase, don t get room next to restaurant/pool as

2 adults 1 kids, we had read that adult was over 14 when we arrived we were told that the age was 18 our