unfortunately, we did not have time to use the pool, hot tub or exercise facilities

selection of hot and cold items for breakfast

nice hotel. underground parking. good breakfast. definitely recommend.

comfortable rooms; good breakfast; underground garage parking.

the breakfast was simple but delicious and the staff are very nice

including that when the laundry room door was broken preventing me from doing some laundry that i

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

welcoming staff, wonderful breakfasts, nice pool, convenient location

beds, great pool area, great breakfast, the whole facility was clean, and the customer service was exceptional

we love the cleaning room, the pool and we love the delicious breakfast

5 star hotel, especially for younger kids

superior breakfast, super nice rooms, and large pool.

pool was fun for kids, great breakfast lots of variety

plenty of parking

breakfast, comfy bed, large pool area with hot tub, and good communication via text with staff

i especially liked the laundry facility on the same floor as my room

thought i would have access to do my laundry rather than send it to be done by someone else

location good staff nice pool and gym breakfast was pretty decent for being included in the price room was

nice breakfast

breakfast bar was nice

also, no laundry bag provided and your front desk clerk never heard of them

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

i booked a kitchenette room and i got a standard room with no kitchen

told us that we needed to keep our children away from her because she doesn't like kids

laundry facilities , friendly maintenance staff and very attentive to minor issues.

the breakfast needs work but it wasn't a deal breaker for me.

the staff and pool were amazing and the room was very clean and presentable over all loved it

for them the pool (a small indoor water park) was the nicest hotel pool i've seen

people running in the room above us. lot of mildew on ceiling fan and ducts in pool area.

that room much smaller and across from laundry room and adjacent to stairwells

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

the pool bottom needs a good vacuum.

parking was close to the door, room was by the elevator.

property was very pet friendly.

everything was great accept the wifi,

love the room service and the food was excellent

closed on thursday and too many kids on friday so we couldn

excessive pet fee and parking fee, small bathroom

can't ask for a better gym it has alot to offer

the gym was warm

this hotel also allows pets(which is a nice feature) but the room next door had a dog barking at 6:00am

parking was under constrution

spacious and clean rooms, terrific staff, and nice breakfast/play room

well stocked kitchen

had 4 young grandkids with us. the pool was phenomenal. they were entertained for hours there.

cleanliness and paid breakfast...

like that when i got locked out of my king suit the guys didn t kick my kids out of the pool while i switched

the pool and hot tub were great. comfortable room. nice stay.

made the omelets with the wrong add-ins, we had to go to the bar for our silerware and drinks

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

i wish fitness center and pool are 24 hour access.

everything. friendly people, great breakfast. loved the stay.

our room was on the first floor next to parking lights

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel has a laundry room for guests, which i found great

the hotel offers coin-laundry machines for guests

workout room and laundry was an added bonus

there was no laundry bag in the room

there was an available pool & laundry on site

to use laundry but no quarter machine and front desk didn t have extra

we were there for several days and planned to use the on-site laundry but found out it was out of service and

nice room. on-site laundry was helpful.

staff, great breakfast, super clean, guest laundry room, special little free happy hour in the lobby every night

laundry room

breakfast,swimming pool

despite having areas closed due to the effects of the pool pandemic the hotel had everything that made my stay

the kids loved the pool area

very friendly and helpful front desk people. great pool for kids.

i could use a bigger one and i needed laundry bags

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

it was also nice to have a pool, hot tub, gym and laundry facilities

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

soiled rugs. plaster deterioration around shower. wifi dead zone

the laundry machines take forever

breakfast and social hours are a nice benefit as are the laundry facilities

that they have 2 bedroom suites, free laundry, and a wonderful breakfast

location, amazing tv channel selection, free laundry facility

facility was taking appropriate measures to address covid related safety challenges (pool and laundry reservations

laundry room on site

clean, modern, nice breakfast. friendly staff and in a nice location.

water pool, closet organizers, games to borrow, furnished kitchen, great breakfast, gluten free

everything was do clean and the staff was so nice! breakfast was delicious. totally recommend !

breakfast had lots of options

wayfinding to the gym

breakfast was fresh and had a variety of food

the quiet, cleanliness, breakfast and courtesy.

the bar doesn t have a warm feeling

and our 12 yo grandson loved the pool

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

not enough parking space.

pool had a very strong chlorine smell

was safety, location and kitchen -very closed to grocery stores, any other fast food, restaurant, parking space

the room was spacious and clean. pool & hot tub were great.

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

free self laundry service

great experience, free parking, good breakfast, modern room--loved it all

the breakfast bar was very good

complimentary breakfast and shuttle were very helpful during my stay

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

have a coin laundry machine would be nice

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

food was good, nice bar to unwind after a long day at work.

the lobby is very nice, the bar is awesome, the rooms are also very nice so i was pleasantly surprised

no laundry service at the weekend.

it was nice to have access to laundry facilities

location. pools and hot tub. breakfast. clean and quiet rooms.

chemicals in pool and hot tub varied and were sometimes too strong

the pool and hot tub were great, and having a parking garage was awesome

we also found out there was no room service and no laundry service

the included breakfast was great, super easy and convenient times

location right near capitol! very large rooms! nice breakfast and staff!

room was good enough with kids

sectional sofa in the room along with 2 comfortable beds, a very large screen tv, desk, and dry bar area with

room service food could be better.

the spa and workout areas are nice though

shuttle bus was very nce & convenient

our room also heavily smelled of smoked meats from the kitchen below

there was a pack in play in room as if ready for guests with small kids

stay was amazing in every way, great staff, good food and drinks, beautiful view, prompt room service

we were traveling with kids and enjoyed the pool

i ordered room service and the gentleman was very nice and friendly as well

the pool and jacuzzi in the spa area were extremely chlorine-heavy.

gym, pool, whirlpool, beds, room, lobby, location

the pool area and fitness center were clean and had everything you needed (towels, yoga mats, etc)

view from our room was the gym

appreciated the early check in as we had a wedding to attend in town

the location of the pool is tough when you have kids who make noise (there are rooms opening up right to the

room service is by request only

the laundry was clean & near the workout room

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

the kids would have liked a hot tub as well

lots of parking

get a bigger parking lot.

no food options available at this time, especially lack of available room service.

to downtown, and has free and plentiful parking

there was a shuttle to take you back and forth to the alliant center for the quilt expo, i was not aware

enjoyed to pool, too

we stayed across from laundry room on first floor

we believe the room was above the laundry room the floor shook when they were doing laundry.

neat and clean room and bathroom, comfortable bed, free parking, and friendly staff

friendly & helpful staff, very good hot breakfast

weird parking

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

kids loved the pool, while i used treadmill

room service food for breakfast tasted good and arrived fast to the room

updated decor, lobby bar and ambiance, location, views of the capital and the water

swimming pool was near impossible to use, the chemicals cause respiratory and eye irritation

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

love the made to order breakfast and have a few free drinks in the evening

great happy hour and off the chart made to order breakfast

we were offered complimentary drinks at the bar in the evenings which was quite nice

clean and comfortable, nice job with the paint factory design. shuttle service very convenient

i thought a free breakfast was included in price, but none was offered during stay.

positives were the gym, the bar, the nice size fridge and the coffee maker

to concert across the street , handy parking ramp, room service breakfast , friendly helpful

there was not a thing i didn't like about the place except it was a monday, and the bar and restaurant were

room was 2nd floor next to the laundry room

kids were running down the halls late into the night and it made it difficult to sleep

i have allergies so my request for a pet-free room was accomodated

kids running up & down the hallway knocking on our door

i told the lady at check in that i had a moving truck parked in the parking lot, she was very unsure of protocol

laundry machine at no cost

the hotel provides a free laundry facility that you can use from 8 a

great pool/jacuzzi. laundry, printer, breakfast.

there were laundry facilities on our floor and they were most welcome.

quite and that they had laundry facility.

they also had a laundry area

it was clean. people were friendly. pool was great.

pool and hot tub

my family and i loved playing in the pool (with my 7-month-old), which had some basketball hoops and balls

not enough parking.

bring your own quarters for the laundry room

the bed, the laundry room .

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

they have a laundry room. i was able to get some sleep. room looks nice.

front desk staff receptive and friendly. on site laundry. location

laundry area only took quarters for machines

loved being able to do laundry on site

laundry area could accept credit cards as well as coins.

parking

the in-house bar and grill

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

located next to a casino if that happens to interest anyone

staff, room, facilities, breakfast, and parking.

clean room, had wifi and fast check in and out

bunch of guys drinking in the parking lot.

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

pool was clean and warm. room was clean and cozy! no complaints

staff is very pleasant and friendly; great breakfast; very clean

hot tub jets not working. no pool towels.

wifi kept unlinking to my phone. hot tub not working.

coin laundry in the building was so helpful to have

a guest laundry

our room was right next to the laundry room and hotel 'store' and across from the dining room

i was hoping to have access to do laundry there but was told i would need to go somewhere else

pet friendly so you do hear the occasional bark.

good breakfast

great breakfast with fresh fruit

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

the buffet breakfast included eggs and bacon

no breakfast

breakfast was excellent. room spacious and comfortable. check in was so easy and prompt.

the pool and the rest of facilities were perfect for my family

nice breakfast - kept it very clean and well-stocked throughout the breakfast time period

excellent value with a great breakfast and health spa amenities (pool and hot tub).

better food selections at breakfast

everything you need from gym pool laundry service to good breakfast selection

pool wasn't crowded and kids liked it

parking was difficult.

the underground parking garage was great on a snowy evening

excellent breakfast, comfortable bedding, good exercise facility with indoor swimming pool and jacussi

pool, fitness center, and laundry room were available

parking was limited later in the event

there was no real variety, no kids meu like pancakes, waffles, french toast

having a free continental breakfast

easy to find with ample parking available

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

breakfast was excellent

pool was not available to use because they rent it out for swim lessons to kids

coming up from the back parking are poorly lit

laundry machines require coins

no plastic laundry bag, no free breakfast

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

lack of shuttle service when needed.

breakfast really needs to be included

the gym was nice and large and the staff was polite for the most part

only that breakfast was not included in the price. parking space was a bit limited too.

the coffee and tea bar were very handy

breakfast options were great, even tho it had to be in a to-go bag

free laundry

laundry left in the hall by our room the whole time we were there

breakfast was disappointing

is a nice efficiency kitchen but our sink was plugged up

didn t get any breakfast were we supposed to? we had to order and pay for ours around 10a

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

the rooms were spacious and very clean, and the morning breakfast was great and served late enough to be able

this is the best hotel i've stayed at it was a suite even had a kitchen toaster coffee maker breakfast was great

and the breakfast in the morning was very good both days

there was a laundry room available. there was breakfast included.

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

laundry facility not available