bar and restaurant only open at 8pm

we had a late check out and all staff were so helpful

the hotel bar was only open in the evenings.

not much choice the bar was not open in the evening at 7pm

loved everything about it nice bar outside too & staff looked after us all brilliantly

comfortable bed, hot shower, free wifi, modern fittings, clean (other than cigarette smell).

wifi was weak in my room. the shower would not stay on and made loud noises.

the wifi was very weak

good room service - daily if required

small disturbances with wifi and hot water after 21.00 o'clock

wifi was slow, airco made a lot of noise so we turned it off during night, and waiting for the

free parking is also provided

breakfast was buffet style and tasty

friendly helpful staff clean spacious room good breakfast good location

the chicken we ordered for our 4 kids was underdone and burned outside, when we asked to cooked more because

food in the hotel restaurant was very good, easy parking

was a cheap hotel wifi was good shower was powerful bed was comfortable but pillows are actually just blocks of

was pleasantly surprised with small present for my pet which made my

clean ,staff very helpful, lovely breakfast, pet friendly. secure parking. good value for money

nice room comfy bed close to the highway nice gym nice breakfast private parking

helpful, size of room fairly spacious, bed very comfortable, underground secure parking, pet allowed in breakfast

professional staff. clean rooms. great restaurant and bar. excellent wifi

comfortable rooms with high-speed wifi - perfect for work

if you arrive late, may not be any parking available within property

helpful staff. biker bar 50 meters away with live music.

nice rooms comfortable beds, good aircon, good wifi, very helpful staff.

the pool area was absolutley fantastic and the kids loved it

we had breakfast the next morning in the bar area, all good

main problem in room 103 was noise from (kitchen

rooms much larger than normal. excellent pool. staff friendly and helpful.

traveling with a roof box on top of the car we can never stay in underground parking but here it was a safe

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

restaurant and bar had huge selection of food and tapas

breakfast is just a coffee and croissant in the bar. wifi signal was weak.

good wifi

e items replaced quickly when they run out & the option to get coffee from the bar area at breakfast time each

bar not open, restuarant had to be pre-booked not because they were busy, just so they knew if they

reserved the spa and to our horror hadn't been cleaned since the prior use

wifi was difficult to connect to, and you had to ask to get the code.

wifi was not too reliable

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and

central, great value, clean and a bar restaurant below.

there was no info about the wifi whatsoever.

no laundry service.

there is on site free parking

and giving us all the information we needed we will definitely visit again very safe and secure parking for

location pillows breakfast ample parking pool

convenient location with parking , beautiful pool area

amazing, i liked the laundry was brought fast

stunning grounds and pool

minor thing was that getting towels and gym card was through the reception (with return the same day)- which

pool area for adults and kids

room service was good

laundry services very pricey (10euros/shirt). no toilet brush in the bathroom.

we could hear what we think was a laundry chute and the room above was very noisy

shower in bath tube, due to eastern no laundry services.

very fast wifi was ideal for streaming

the wifi is pretty slow.

great wifi

that we couldn't help ourselves to the breakfast.

we enjoyed the choice of foods at breakfast too very convenient hotel for alicante airport

continental breakfast had many choices and was well presented

continental breakfast was excellent

variety of food on buffet both, breakfast and dinner, (sadly, most of the cooked food would easily be found cold

the beds were comfortable and free use of gym of you wanted

lack of bar staff in the evening

thankful for early check in

restaurant breakfast good, nice swimming pool, bar ok

some kitchen facilities available but limited

the little kitchen for guest to use is a fantastic idea for when the restaurant is closed

very charming place with nice reception and kitchen...

location is great, parking close to the entrance, room is rustic and spacious.

i believe there is a kitchen available for use and downstairs are tables and chairs where you can sit with a

of laundry extortionate for underwear and t-shirts

friendly staff who speak good english, 24 hour room service with cracking club sandwich

the spa and pool were not open during our stay

we were there early and it was no issue to get early check in

no food available at 16.00 as told kitchen was closed

very spacious two bedroom apartment with the laundry room and two bathrooms

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

lot of space, also the sitting room and laundry room were spacious

laundry facilities available with in the apartment, ideal

kids can be noisy at pool sometimes

the cafe in the pool area was good with nice food and a large menu

spa was amazing - pure paradise

shame the pool wasnt open until 10am so no early morning swim

as the above plus no guests bar .

the spa pools are amazing. the beds are so comfortable

jacuzzi & spa being closed but no indication of that when booking

andrea at reception was very helpful and room service

hotel has a weird smell - in the halls, in the pool area, spa area, etc

staff were nice, room was clean , pet treatment is excellent

extra attention and options for kids and for allergy/intolerance issues

off-road parking with barrier overall great stay

and spacious room, with ensuite bathroom and super comfy bed

baloons for our boy:) in the evening you can chill at the waiting/restaurant area, good coffee, wifi, drinks

great breakfast for 9e for 2 persons

free car parking great value breakfast clean rooms friendly and helpful staff

evening meal no swimming pool

only thing missing would have been nice to have a pool

only 10 min walking from the bus station, airport bus also stops nearby, nice spacious room, good wifi

comfy bed, tea and coffee making facilities, good position, free parking and wifi

no swimming pool, no beach nearby.

on-site bar would ve been nice.

free wifi

get a tiny bar of handsoap

a bar in the hotel would have been good

wifi connection in room(3rd floor) is rather poor. on the ground floor was good.

the night cause of guests arriving late, doors that are slamming, people talking, screaming kids in the hallway

fault” for not realizing it prior to booking it but the pool area isn’t really for kids so if you’re

c as well as the gym/pool, but due to time of year the a

room service food was not of a high standard

the swimming pool of its size might be fun only for the kids, however, it can be seen from the pictures

good wifi internet.

wifi connection was extremely slow in the evening

wifi isn t good

mini bar not working couldn't have any cold drinks in the room

wifi ok

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

no kettle noise from the laundry room

modern interior comfortable beds friendly bar man very clean and excellent value hotel

the bar closed at 10pm

we loved the breakfast too

wifi was very bad, if you need to work or use it for more things consider getting yourself esim

late check out time means you don't have to rush on

the mini bar fridge is small but enough to keep some extra drink cold

no bar as advertised breakfast room bit small

excellent pinchos bar literally next door

the reception personnel was very kind and helped me with my laundry on two occasions

had a double room with spa bath

the wifi connection was very very slow at times or not working at all

bar with great tapas, pity it did not open in the evening

we appreciated the early check in as we had traveled a long way, thank you

gym and sauna were not available no

clean room, daily room service

was excellent. beacuase of covid the bar was close.

loved that we were able to take shower at the gym after booking out before we took the train home, so we could

was ready on arrival when early check in requested

wifi couldn't connect

however the hotel was kept clean and tidy with room service everyday

a 10 minute walk - very close to all attractions - loads of restaurants nearby - paid for an early check in for

wifi was annoying to sign into, and the air conditioning was a bit slow.

free wifi

location, very clean hotel, room service daily, beautiful room and views of the harbour

clean and comfortable. excellent breakfast and staff.

fantastic location and friendly efficient staff plus a very nice breakfast.

breakfast was excellent

would be amazing if there was a pool / spa onsite

to open framed hanging rail with nowhere to store smaller items of underwear etc or a used laundry section

good wifi connection

good wifi as well

breakfast was very

central location friendly staff good choice at breakfast

g slow laundry service that was not available at weekends

no room service

fantastic location, very helpful staff, breakfast outstanding.

spare bed (sofa bed) was uncomfortable even for kids (the springs could be felt way too easily), and 2 kids had

the bar on the top floor provided panoramic views the seating and drink selection was

just a very minor point but wifi was not the best.

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

room service was not available 24 hours, as stated?

the air conditioning and cross trainer in the gym were a little difficult to use but the staff were so very

wifi was not up to the standard of a 5 star hotel

didn't particularly like sitting at the bar (which wasn't an issue as there are lots of bars very local to the

wifi didn t work in our room, unfortunately (the connection was too choppy to even log in)

there was aslo a stocked mini bar in the room and a room safe

prefer tea and coffee making facilities in our room, could do with some comfy seating in the bar area breakfast

wifi was not very stable, but okay.

busy holiday weekend, hotel to capacity full of kids running wild from 7am up and down the corridors

bad wifi

location, friendly&helpful staff, great room service and amazing views from the

bathroom was very little and wifi could be stronger

only if they had a pool we would have extended our stay