they lost our lunch order at the pool

the service received at the spa was excellent

only issue with breakfast was that if you didn't choose the buffett you couldn't sit in the dining room

thus the kids and i were only able to swim in the pool, roast marshmallows, or go into town for any other

my friend and i had spa services the next day and a particular product she needed for her wrap they did not

pool, laundry and exercise room

room was not as clean and disposal in kitchen smelled a guest was running around in lobby doing laundry without

specifically chose this property because it had a pool

rooms were large, very clean, tons of storage, access to kitchen, the shades were fantastic as they didn t

the space was amazing and the entire kitchen part was equipped

the air-conditioning did not work so it was hot and stuffy while i was doing laundry

the pool and other facilities like the laundromat were clean and effective

the breakfast was really good even for the hampton which is why we always stay at the hampton inn

breakfast was very good, the selection of breakfast foods was amazing and the hot food was hot as

the pool

was clean, bed was very comfortable, bar food was excellent, coffee at cafe was smooth and very tasty

very friendly staff. nice rooms. bar and restaurant was great.

she had to go to kitchen for more cream, dumped out my coffee and used the same cup over so there were clumps

location. amenities ( restaurant on premises- coffee bar -wine selection) comfortable lobby

there was plenty of parking, a wonderful bar in the lobby and the rooms were spacious and very comfortable

the outlets in the bathroom and kitchen also did not work

room service available on request but they often forgot to replace coffee

no indoor pool. and local area .

the digital key did not work on a lobby door by the pool area and a member of staff had to open door for us

breakfast, spacious room

i wasn t able to do to laundry; you have to pay for breakfast, it s not included.

couldn't get the wifi to work. it would connect and then usually there's a

michael, the shuttle driver, was personable and so helpful with directions about where to pick up the shuttle

very pet friendly

from the gentlemen who checked me in (wish i remembered his name), to the shuttle driver, etc, a+ across the

laundry service is dreadful

i stayed in a king room with spa bath and everything was clean when we got there

the pool was out of service and my kids really wanted to swim so the manager made arrangements for us

my kids loved the pool and i enjoyed the gym was ok but once again the staff was so polite and great to our

restaurant and bar were closed for dinner but on the upside the shuttle took us to the blue ridge grill which

kitchen and basic pots/pans, plates, silverware available to make my own food

the room was very spacious and comfortable the breakfast was awesome

there was no wifi password shared upon arrival

room was spacious. nice pool for the kids. good breakfast options for everyone.

wifi was free if you join rewards program but still barely adequate

parking,,near shops,

pool was wonderful

fridge for medical purposes, pool, continental breakfast was nice. comfortable beds.

had an indoor pool, gym, and walking distance to everything i needed.

they enjoyed the pool and gym area

pool and poolside restaurant could be revamped

beautiful pool area. very close to to leesburg but tucked away and quiet

i had to dislike anything, the pool bar order and pick up windows are a little inefficient and parking is always

kids felt welcome and taken care of the second they stepped through the entrance and smelled the

the room service menu is limited and they are trying way too hard to be chic and trendy

breakfast choices very limited, two main cooked items only. bar service very poor...

super clean rooms; very comfortable; breakfast had a wide variety of options to pick from

i did not go to breakfast because i slept in thanks

pool is too small

breakfast was great!

laundry facility

travel with 3 kids

complimentary airport shuttle good

the cleanliness, the gym

restaurant in hotel, and did not plow snow in parking lot for guests

nice buffet breakfast. clean laundry room.

was glad that they had a coin-op laundry, but it was expensive and i had to do two dryer cycles ($1

location, shuttle and breakfast

the pool and hot tub felt really good at the end of the day

poor wifi speed - 4mbs

breakfast and gym were great!

my bully babies travel with me everywhere so being pet friendly was great

the breakfast was good having fresh made waffles

bed was extremely comfortable! breakfast was very good!

wasn't aware of the $100 pet fee until i checked in

the amenities are kept up well like gym and indoor pool area

parking lot is too far of a walk

parking is a little aways, but they do provide valet parking.

i learned that there was conference in town and that may be the reason king spa seems so booked

swimming pool and fitness area clean felt clean and new

clean, comfortable room; nice buffet breakfast; laundry machine on-site

easy access to pool, small gym and laundry machines, as well as snacks and convenience items available to

the breakfast was also worth waking up for

the spa tub was perfectly placed with easy access to tv

parking lot well

we asked if they had an ev charger in the parking lot and they do not

no kitchen or room service

the staff was very friendly and even allowed early check in when our first hotel was a fail

shuttle service was great! beds were very comfortable. room temp easy to adjust.

the gym is quite sad looking

candlewood suites have added to make the stay memorable and comfortable, such as the kitchen and laundry service

grimy corners of the bathrooms, laundry machines were really dirty, stained towels

very pet friendly. will definitely look to stay at more properties

in a non smoking room, staff was willing to change our room but we wanted to keep room facing parking lot where

parking was limited and had a few work trucks and trailers that were double parked.

we had hoped the gym would be more impressive. otherwise, we had no concerns or issues.

fire alarm at 1 am...had to evacuate for almost an hour ...stood in parking lot freezing

daughter was a little bummed the pool wasn't open but with the covid 19 situation going on it was

pool was wonderful- with sunlight coming through the glass roof

very clean, easy parking, pleasant staff.

the place offers a nice hot breakfast, and also has a small gym and laundry facilities opened for guests

laundry machines

i expected the pool to be open but it wasn't. also the gym was stuffy.

the place is quite your standard type of hotel, it has plenty of parking, is big

breakfast was good, it helped to save with costs of my trip

only one washer and dryer in the whole place. took me almost all day to do one load of laundry.

did not work ~ laundry facilities on the 4th floor

laundry and garbage bags in hall way all weekend

the whole ground floor was constantly cluttered with housekeeping and laundry carts

the heated pool was great for the kids.

location and 24 hr shuttle service

shuttles were not running

pool and gym were closed. had to asked for more coffees everyday.

the friendliness of the staff from shuttle to check-in

really liked the shuttle driver, je was courteous, the front desk ladies friendly and respectful and jovial,

the little extras: hair dryer, ironing board, iron, coffee pot, good coffee, ice maker, toaster, laundry service

there is a free laundry option and a small fitness center

hotel facilities included free laundry and weight room

was great, the staff, free laundry, breakfast, parking, beds, etc

coffee tea availability round the clock, the barbeque and uninterrupted broadband services plus laundry made

no laundry room

no laundry room or indoor pool

there are no signs guiding you into the parking lot

pool, breakfast and customer service

wifi connection

the non smoking room was definitely smoked in. smelled like cigarettes and had burns on dresser

were dirty, non smoking room smelled of smoke, check in took forever and they took an imprint of my card

breakfast was excellent and the staff were really friendly

it had a smoke smell first entering it and suppose to be no smoking

very clean and breakfast had many options

ok plus free laundry room

hotel is close to the airport and provides a shuttle service

location was a convenient drive to king spa which was my destination

was very limited parking at the hotel

shuttle services on arrival from the airport

amenities were accommodating with breakfast, internet, parking, non-smoking, pool, handicap access, etc

that should be considered room service or something

just that the pool wasn't warm and no breakfast included. everything else was fine.

the bed was so comfortable i almost wanted to ask for a late check out

everything was so convenient and the bar tender was awesome.

the laundry facilities were very reasonable and useful

staff were very kind to my son and to me. the guest laundry was a plus!

location--easily accessible to area attractions and easy to maneuver getting in and out of the parking lot

easy parking

location was very good. staff was friendly. parking was close and easy.

heated indoor pool, included breakfast, 24-hour mini-market, laundry facilities on site make this an excellent

the full kitchen allows for freedom to stay in and relax

hotel in that general area, nice breakfast, good facilities and gym, suite was nicely done, clean and many places

breakfast could have been better

staff, clean, wifi, location

laundry facilities are old and out dated

free laundry when the machines worked, quiet, kitchen

laundry room location and size

laundry facilities a nice touch

location was great kitchen breakfast staff were exceptional very clean

breakfast was horrible.

clean, good location, indoor pool and a few pieces of gym equipment.

location, breakfast

clean, good location, indoor pool and a few pieces of gym equipment.

breakfast was excellent,coffee tasty and hot

like they quit maintaining the facility - elevator, ice machine and laundry were out of service

weren't any chairs at the pool to lay on(like a chaise)

clean, comfortable bed and room, updated and safe neighborhood. also pet friendly.

maybe breakfast should stop at 10:3

pool area was so uninviting

homeless people smoking weed outside the hotel, laundry room drier didn't dry the clothes

i am disabled and the laundry facilities are now on the 2nd floor

laundry on 2nd floor and no elevator

wifi worked ok if you were close to the door

gym equipment was not clean. room smelled dank.

very friendly hotel. we appreciated the laundry room and the staff were amazing.

pillow in room when we walked in, and although the linens looked clean, they smelled like dirty laundry

that they had an indoors pool

the business center was awesome and the gym great facility lots of new equipment

tight parking