pool and wifi both excellent

parking free wifi connection confortable bed service room

kids were screaming until late at night at the pool

the spa has a way to go, but will be a nice addition

nice old colonial villa, good service and good open bar with beer snacks and cocktails

ability to do you own laundry for a small fee

rooms, great location, rich breakfast, very well equipped gym and a wonderful sunset view from the rooftop pool

the breakfast was great too

parking very practical as you can access the room directly with the elevator from the parking

beds are so comfortable, and parking is available

the pool too small and the lobby bar to small also

kids really enjoyed the swimming pool

the pool is as cold. the a/c was ok, could have been cooler.

free wifi became very slow after 9 pm, which was a nuisance

kids really enjoyed the swimming pool

t use the laundry service

the breakfast was good, staff was courteous and the place was comfy( pool view the best)

there was a bar at the roof top swimming pool but there wasn't actually none if you would like smth to order

bit difficult to find as it as not accessible from the road (the parking garage however is :-))

it would have been nice to have music at the pool to create an atmosphere.

property, beautiful rooms, very good location, super friendly staff, awesome breakfast

the cute little pool was nice

building, garden, the breakfast, the friendly staff

no bar in hotel

the breakfast was delicious and the cocktails too

room assigned, 2 rooms not cleaned, breakfast was very bad, poor service quality, laundry service is

they called me to tell me about the t-shirt and didn't have to pay for the laundry, so that's a plus

had a gap from the floor, so we could hear everything outside of our bedroom (people entering the gym, going to

staff at the pool come around to ask if we want drinks instead of them just sitting behind the bar waiting for

undergoing works next door at 9am, phone ringing erroneously in the room, cutting the wifi just in check out

the water didn t work for 40 minutes leaving her with soap and foam, last day we used the laundry service

massage at the spa was great

check in and out was very easy. loved the beautiful pool.

didn t like lady s near gym, they was from spa

breakfast variety was amazing, hotel was clean and had excellent facilities

laundry service rates were a bit high

swimming pool is excellent

open parking lot with not clear access. too old facilities: restaurant, lobby and swimming pool.

the water of the pool too cold.

i called room service, no answer

only the taco restaurant was open , pool and lobby bar closed .

everything except the pool

access to a gym

food at fatih tacos arabes, parking was nice, the pool was great, on the rooftop, so incredible views

food at fatih tacos arabes, parking was nice, the pool was great, on the rooftop, so incredible views

the room is ok but they don t provide hand towels, other than that our stay was great, the breakfast is really

there is no small fridge in the room, in case you have kids and need to pack stuff

the staff at the bar were poor. had to keep getting up for service

room, great location, very good breakfast (not included) and professional staff

very quiet. very clean. good wifi. very good beds. peaceful

breakfast was fabulous, elegant but rich in culture , decor was superb, not your typical boutique

we recommend the hotel bar as the cocktails were amazing, the view really nice and the pool with changing colors

breakfast was great, such a great experience

stylish. clean. close to avenida montejo. helpful staff. excellent breakfast.

there was a constant noise from machines (air filtration or the pool) at night, you may call it white noise

the rooms could do with a lick of paint, the spa was closed (which we were informed about beforehand), however

breakfast: food is amazing

charged for hot chocolate for kids whereas coffee was free - somewhat

the pool area deck is made of worn down wood that is warped, the pool is unheated (which is typical for

good value for breakfast.

was disapointed because the pool was not available

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

good location, near paseo montejo ample parking lot friendly staff

the pool wasn't clean and the whole place was kind of run down

very polite staff, parking area seemed secure.

we were told the hotel had a problem with the laundry

gym has no ac and lots of mosquitos

facilities are very good, pool is nice, staff is very friendly and welcoming

i would have like the gym to have more weights

nice pool and patio

there's also a laundry place right across the hotel

would have liked use of laundry facilities.

good collaboration with the laundry service in front of the hotel

great laundry over the road and located near amazing food options, great location

also there is a laundry accross the street and places to eat local food at a very reasonable price in santa

they wanted two days and $5 to wash two tops if i wanted laundry, even though i asked early morning

it was quiet, with great parking and very

patio over pool area

loved watching the parrots in the trees from my balcony, plenty of hot water for shower, decent breakfast

rooms was perfect, breakfast. pool

the wifi is stable

wifi was really bad

its around 30 min by walk to the city centre, bud is really nice walk =)) they have private parking place

great location. wonderful staff. good breakfast. lots of parking. all at a reasonable price.

bigger parking lot

i had some dirty laundry with me and i asked if there are options available to wash it

the owner and staff are wonderful and they even did our laundry for a very good price

they even do a laundry service with 24 hour turn around for a very reasonable price

the laundry and tour services are amazing

sometimes i could not connect to the wifi from the bedroom.

they were able to help with a last minute laundry and with booking/advises to other hotel and sightseeing

wifi was reasonable

complimentary breakfast was so yummy and the hotel was absolutely stunning.

worst part is that they have a kitchen in their facilities

we loved the chukum pool and the decor

the staff were really helpful and organised parking and laundry for us

the hotel is hacienda style with a quiet swimming pool area for a dive after a hot

breakfast was good

wifi is weak ...

from the friendly welcoming staff to the amazing breakfast each morning

location & pet friendly

was bit deteriorated, the kids play room was bit old, broken chair. but the pool are was good.

parking situation, rude parking lot guards (both shifts), room had mold, no hot water for sink, had

not pet friendly.. rude staff

also it has its own parking place

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a

we arrived very early in the morning from a long bus ride and could rest at the pool

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

european standard- best quality, amazing pool, boutique privat atmosphere, stunning shower, easy free

the breakfast was fabulous with their daily delivered fresh eggs and bacon and the

a plus this year is that they will take your laundry out for you, helpful for me because i was there for nine

we used the laundry service, it was 150 pesos

nothing (maybe just clean the pool from all the little bugs..)

pool could have been cleaner and there were renovation works we weren t told about

there is a roof top pool

they provided us a laundry service for a good price

the only thing this place is missingif is a hammock above the swimming pool.

room was great as was the pool area, the staff was fantastic

i needed access to work space and wifi for work and veronica ensured i had access to everything i needed, even

the rooms (and reception area) were cool without being cold, plus the pool was a nice place to relax after

on your way to the main street, there's laundry, and a convenience store

was great 3 blocks off paseo montejo and 20 minutes from the cathedral they also had their own parking

the parking was around the corner, and while not large, i could always park my rental car there for the

wifi good, pool was enough to cool off

breakfast has to be better for this type of premise (to poor even if they include it in the price)

laundry came back mixed up and unironed

the wifi didn t work for half of the time i was there

basic breakfast but ok

they considered every detail, from a delicious breakfast included in the rate, to bathrobes and toiletries in

perfect light breakfast. friendly service. quick. beautiful surroundings.

although the rooms were spotless, the bottom and sides of the small pool were covered in algae, so i never went

breakfast, friendly and helpful staff, beautiful courtyard, good location, comfortable bed,

nice breakfast

breakfast

bad wifi, window blinds, little lighting in the room.

the staff were exceptional - sorted out our laundry and booked our trip to chichen

the room overviewed the pool and was very well ventilated with both a ceiling fan and ac unit

fyi: this property does have parking available

there is a pool which is great after a day of exploring merida

at the hotel and finding parking can be a little stressful, but the welcome is very

the laundry service we paid for was ok, not great

beautiful hotel. stunning pool.

lecanda is an adults-only oasis in the center of merida

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day,

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

laundry service is cheap and quick

and the low key bar and bartender on staff will greet you after your adventures with a delicious and expertly

non-street, secure parking in such a central location was a big plus

the parking situation wasn't onsite.

auto parking is free in a secured parking lot nearby

great breakfast

little nice pool inside

fast wifi in every part of the hotel

the wifi worked well

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms

the choice and quality of breakfast is second to none

the breakfast is delicious and the breakfast room is beautiful

was a full breakfast menu and all of the food i tried was delicious

the breakfast which was included was delicious

parking was free and easy

if you have laundry to be done, you're on your own

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a

they use a local laundry service that returns your clothes same day at a great price

small place but no big courtyard and pool 5 blocks away

pool was too far off site. downstairsrooms no windows and rather noisy.

we missed laundry service

parking in the backyards

garden with the swimming pool is incredibly charming

parking is on a side of hotel and with a lot of baggage it could have been a trouble, but hotel's

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is

everything, including good wifi connection, tasty breakfast and kind personal.

pool area is always in the shade, not so good for

i like that it near food places and it got a pool

pool area

booked a room with kitchenette and did not receive what i paid for

we used the paid private parking at the hotel for our rental car, which was convenient, and used room service

the pool area was amazing with hammocks and everything what you need

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

wifi was terrible wasn't able to connect for the most of my stay on the room

selection for breakfast, location was perfect , nice pool area, very nice room, great

free parking spots for a car and very friendly staff

parking was too small and not well defined, i was afraid that someone would bump in to my car while

blocked toilet, very weak wifi, staff doesnt speak english at all

the bathroom's inconsistent water refill and after reporting the unreliable wifi to the front desk, no action

:( - wifi cuts out

hotel advertises laundry service online, yet were informed this is not a service they provide when we asked

breakfast should have at least eggs, more variety of teas, the rest were ok.

breakfast was limited

was spacious with nice storage and a private pool

wifi did not work in our room, it did however worked in all the communal areas

a lot of humidity in the room and there was no place to hang the laundry.

people), you find better value anywhere around the hotel for breakfast, food in general and laundry

it does look a bit old and needs some maintenance. the laundry service is overpriced.

there was a paid laundry on the site which was really helpful since i had been traveling for a few weeks by

pool that gets morning sunshine and has lots of pool furniture, and a large work-out room (gym) that has a nice

had lookdown in merida when we were there, beside this all went ok, rooms ar quit small and the gymn was closed

the parking was safe

the wifi in my room 108 was not all that good. other than that it was great.

super comfy beds, as well as pool and gym (in case needed) great deal

the mattresses were a little too hard and the wifi very weak (luckily i took those days off from work otherwise

same issue with the laundry the said it would be ready at certain time and kept changing the time 3 times

the staff weren't very helpful with transportation, laundry or attractions.

and the laundry service is quick and cheap

walk to loads of restaurants, parks, laundry, cafes, outdoor restaurants

the food is not good and there is not room service

there was no iron, laundry service, no hairdryer, no fridge absolutely nothing other than beds, tv, and bathroom

i didn't swim in the pool but it looked like it was well maintained

the hotel offers an excellent breakfast buffet that highlights local delicacies and fresh ingredients

sketchy wifi

the hotel features a great breakfast buffet, and all staff members are courteous and professional

the in-house laundry service was a bit pricy, but they did a good job

lets the hotel down - badly - is the wifi and (un)willingness of staff to resolve problems

old colonial style building, with two lovely tree-filled patios and a pool

not particularly well maintained (shower handle fell off, hot water availability variable, towel bar fell off

hotel was clean and comfortable with a nice pool and common areas

hotel is very nice inside, the pool is excellent, due to the heat that merida has, i liked staying, i would

clean room, small swimming pool and very friendly staff

parking was just around the corner

good location and really helpful staff with descent wifi for a hotel. let us store our luggage.

great location near everything, parking, clean