we were directed to park our personal car at an open parking spot by the attendant who was also very friendly

pool , beach front

location couldn t be better and the inside pool is on point (heated)

we thought breakfast was delicious and varied

while checking out i asked if i could stay in the pool area for a few more hours i was told no, give me your

pool was out of service and it was supposed to be like that only for one day, but they didn t

our kids had one of their best times here

our kids had one of their best times here

gym was great but there was a tendency for people to play their music extremely loud on the

the parking lot is very secure as there's a guard 24 hrs a day

parking was very safe and convenient

the location and facilities. the pool. the food at the restaurant.

the wifi was very inconsistent.

location and parking.

spoken at desk, attentive staff, secure parking, good location, good breakfast, clean room, comfortable bed

good breakfast.

in the pool the small tiles are falling off one after another

the phone for calling room service never worked

had a wedding , so was very defficult to find a parking lot close to the hotel, the air conditioning made loudy

gym had a brocken treadmill and no space to work out in, even for one person

there is a parking lot

3 days enjoying the room service and pool service we went to the restaurant installation

location, large pool

pool was very dirty with bugs, as if there had been days without cleaning

location and pool

restaurant bar staff,restauraants around property,very safe,transportation very quiet area we recommend hotel

emailed the hotel about laundry service never heard back i requested a receipt - never received one just thank

pool was very clean and well kept

as i said, the food selections were ok but the kitchen staff really needs the guidance of a food service

i found 4 food cockroaches at the gym... ughhh...

breakfast was very good, i loved it

tv reception and wifi was not optimal

comfortable room, very nice and helpful staff, great location, good breakfast.

pool is small and gets lots of wind

the breakfast is fantastic. the beds are very comfortable

at the breakfast they offpeed was less then okat the breakfast they offer bus

day, at 8:30 am, a person would knock on our door to see if we had laundry to send downstairs

location and the shuttle availability.

shuttle to airport is very convenient

the carpet is a bit old and dirty. the breakfast included is not the best.

breakfast is the same could improve it.

were too old, dirty carpet in the room, crowded pool and a lot of noise from hidalgo

the location was excellent, the restaurante was very good and the pool was good

tiles missing at the bottom of the pool which is very dangerous

very clean rooms, it has parking lot, we were given extra blankets. very happy with our stay.

comfy beds awesome bathroom food was great at the restaurant staff was abundant and awesome pool was perfect

parking area

did not have breakfast, we did not have time, had to catch a plane.

wifi is not working .. tv not working room smells bad .. drainage water flowing in parking

i liked that my room over looked the pool

breakfast is not free

i only stayed one night but enjoyed the pool and quiet location

was real comfortable , good location at , have a nice swiming pool to cool of with the heat in tampico

the pool

location was excellent, breakfast was good

to dirty, leaves and some trash breakfast missing waffles or hot cakes in the included breakfast

the staff was excellent, the room service was so good!

i booked a room next to the pool and they gave me another one pretty different.

pool, garden , clean premises , gym really nice and friendly staff, roberto from breakfast was very

didn't liked the parking spot i didn't liked the beds (it should be comfortable and soft) i didn't liked the

the pool and garden

the cleaning staff was also very nice and offered daily turndown and laundry service

staff is unfriendly, i was in the pool area i they told me that i couldn t be there because it was the rule

the date and time of my arrival with the property, no communication was made regarding the shuttle's availability

ernesto, the shuttle driver, was especially pleasant and

location, excellent included breakfast, good condition facilities, inside an small mall with good restaurants

parking was nice and easy.

no activities, no jacuzzi, bad breakfast

nice and clean hotel, big rooms, friendly service and good breakfast

parking, where it was situated. the facilities where clean

quiet ( ask for room away from the street)- pretty good breakfast- excellent pick up from airport- really good

very pet friendly, which is important to us

staff were helpful and free secure parking on the premises

no wifi in room

the room was very small, though pet friendly there was not even a patch of grass for the dog

good parking right outside your room which made loading and unloading simple

, bed made of cement , the pillows were beyond terrible ,the blankets smelled, non exisitent wifi , 1 outlet

parking, very limited and access to rooms, issues with the access cards, we had to go almost

parking lot is very inconvenient and uncomfortable

and that they said the hotel was pet friendly and aaid there was no grass or area to walk your dog

parking for cars.

the key and room service and the breakfast

to be woken early by someone persistently knocking on my hotel room door asking if i wanted laundry done, despite

ramp from the parking lot entrance door to the hotel would be nice and would also protect the floor tiles on

wifi was slow sometimes in the evening, it is the only thing i would improve

not enough tables inside restaurant for breakfast and it was windy outside to use patio tables

the breakfast was almost the same every day.

the breakfast was no good

and there was plenty of parking just outside in the hotel parking lot which was in a safe area

breakfast was fine, generous portions, delicous fruit

the location is great the breakfast is amazing the staff super friendly

breakfast is very decent

ample parking and easy assess to the rooms.

restaurant is ok, a real breakfast!!

the price paid, continental breakfast should be offered before giving breakfast items then wanting to be paid

locarion waa ugly and breakfast was too expensive.

closed to port and good location. breakfast was excellent.

gran servicio y empatia de nancy de recepcion, desde que llame para saber si ofrecian shuttle desde el aeropuerto