safe bike parking as well

excellent location with off road parking. very good breakfast. lovely room with view

off road parking

place was dirty the owner was not helpful at all actually this place act as a bar and a restaurant and all the

location, staff, room, parking all very good. restaurant very good. would stay again.

good sized apartment with balcony and common laundry facilities

you that you must clean your room before leaving as well as strip bed and take sheets down to laundry for washing

no wifi in our appartement.

comfortable, clean, well organised (c-19), place with friendly staff and a good swimming pool

wifi only in reception and very slow!

we enjoyed the babyfoot and the golf

nice mini-golf range in the garden, with a small lake

the extra facilities - mini-golf, eating tables in garden, sauna ; were an unexpected bonus

a long list of things; among them, the very welcoming staff, the sauna, the mini golf, the park and a very clean

location for gavarnie and easy parking opposite the residence.

in addition, kamna also helped us out tremendously showing us how to do laundry and arranging a cab service

4* hotel no facility to make coffee or tea in the room you have go down to bar to buy coffees

fair breakfast (not much choices) a lot of groups that made a lot of noise wifi very

the wifi is super slow and not very reliable. the breakfast is just ok.

we also got 2 free drink coupons for the bar

we slept with open windows but you get distured with the noise from the customers in bar resto downstairs

maybe the wifi could be password protected as it is open.

was clean with good wifi connection

ok as away from main madness of lourdes but next to very noisy bar do hard to sleep ar night

great location free wifi only a few steps to the centre and grotto

wifi is excellent

no fridge in room and noise from the street below. hotel bar closed at 10pm.

t have a bar fridge

wife was not given the correct price quote for the laundry services

bar staff, receptionists and maids always a joy to be with

very nice location, amazing staff, pet friendly ud83dudc9b

the selection for drinks menu at the bar is small. balconies are very small.

lack of a frigo bar in the room.

good wifi connection

early check in.. professional and helpful..

a mini bar facility in the lounge and open till about midnight.

very pet friendly and private parking

little mini bar too

no fridge /mini bar in the room

we trued to avail their breakfast. it is just fine.

breakfast was ok, we booked diner at hotel, also very good price and quality

breakfast

breakfast excellent

breakfast price.

late night drinkers have a habit of occasionally sticking around outside a bar next to the hotel and their

pet friendly, and staff

parking was not free

sometimes at night the bar area wasn't covered.

the breakfast was good and the rooms were comfortable to stay with kids

the hotel bar wasn't very well stocked

terrible wifi, terrible bed, tiny bathroom

also have a dining room and small bar area which i did not use, but seemed a nice enough place to eat or meet

hard to find phone signal and wifi is not quite good.

was not cleaned either i'm not sure it was cleaned before i even arrived cause i saw a soap bar which someone

qnd towels, comfy bed, very good wifi

poor free wifi, minimal on offer for breakfast could be more variety

was no wifi for 5days which was really bad

wifi didn't work well. non climatisee...

the bar was very swank and was a great place to end the day

the bar facilities came back at night and no one at the bar to get a drink

nice quiet reception, helpful staff if you need anything. lovely bar area.

the benefit of a good restaurant bar and cafe if desired

wifi poor on higher

wifi was free but wasn t very good, tv showed hardly any channels

only the wifi connection very poor specially in the evening

jacuzzi in spa wasn t working & that s the reason i booked this hotel so i could get a little

are amazing ud83eudd29 also there is an option to taste a delicious local wines at the reception bar and make

wifi was not available in room for a few days only at the reception hall.

didn't get the wifi connection to the room on the 3rd floor

no kettle, fridge, drinking water in the room and hot water in the bar is not hot at all. sorry.

would be nice to have a kettle in the room however the bar downstairs served hot and cold drinks

no fan, bad view,bad wifi

wifi was not getting connected inside my room

wifi signal is weak

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

or little french speaking staff (bar and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

good french style breakfast. nice staff. good wifi. reasonably priced.

an inconvenience we encountered was the distance of the parking area, particularly challenging due to our late

location was very close to the major religious sites at lourdes, and free parking a short distance from the

free parking quite far and uphill and it wasnt owned by the hotel.

good french style breakfast. nice staff. good wifi. reasonably priced.

basic breakfast

could be better breakfast choice

breakfast was the same every morning

no basic room service

poor wifi connection. tv work very poor. very weak signal room noisy

shared private parking.

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street

no air conditioning in the room. at the time i was there a problem with wifi occurred.

lovely staff. very clean. reception and bar first class

wifi was not a bit too slow - breakfast was a bit expensive, although in corona times, they tried

the team is splendid and supremely helpful ud83dude00 pet friendly hotel

safe parking close to the hotel

the free parking is also a plus

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

parking available, very helpful employees.

parking was available but was up the hill and required a walk up and down each time you needed

the free parking was a brilliant added extra too

friendly staff, great location close to everything, parking, pet friendly

friendly staff, great location close to everything, parking, pet friendly

parking was tricky but staff did everything to help

poor wifi. room very small

small bathroom and poor wifi

my kids suffer

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

internet (wifi) in the room did not work.

best location in lourdes. car park at the hotel is limited. clean rooms and nice breakfast

friendly helpful staff comfortable bed room service available

the buffet breakfast had many options including cereals, breads, rolls, fruits, eggs, meats and cheeses

breakfast, view from room balcony, comfortable bed, room service.

they even gave us a packed breakfast since we were leaving early

were very helpful offering advice on everything from best place to park to helping set up wifi

cannot connect with the wifi

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with

good wifi

wifi is not working also very very slow hot water.

room service was not available

gym not the best place and no free weights

the only downside was the room did not have wifi

white walls showcase the high ceilings and fantastic features such as the large chandelier and bar in the

available at the hotel to eat between breakfast and dinner and no room service was available when the restaurant

laundry room with a payable washing machine and dryer would be great

need extra lights hallway entrance to room and laundry access

can hear noises from outside and from next door room, no laundry on site, toiletries cubby in the

no laundry

very nice staff and comfortable room with full kitchen and living space with a pull out couch

bar is only open in high season but restaurant serves alcohol and wine is very cheap

breakfast very enjoyable

location, breakfast included, big room for 3

there was a bar but it wasn't open to have a drink

very accomodating and helpful front desk personnel emmanuela. very nice breakfast

unfortunately, i had to clean out the table where i had breakfast with muy kids

even with the baby cot, we had plenty of room to stay comfortable during our stay (2 adults and 2 kids in the

weak wifi connection

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

wifi was horrible. we were on the 7th floor and could not connect.

it s not a dislike, but there isn t a full bar that i saw.

there was no mini bar in the room.

wifi didn t work. tiny rooms

room was super spacious for 2 adults 2 kids and a toddler in a cot

needed maybe 1 extra plug in the triple room and better wifi

the wifi does not work.

wifi very poor in our room. not working

all facilities worked well except poor wifi in the room

poor wifi in the room.

location, very close to the restaurants, bars, shops and attractions

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs

good meals and bar and pleasant shaded outdoor space

wifi was good

room was noisy and wifi was unavailable in the room

very nice room and bath. very good breakfast and an excellent location

free public parking during evening/night hours just outside of the hotel

a/c - did not work on day 1 room service person - needed bed sheet &

good value, excellent breakfast

the breakfast buffet is ok, but not something i would personally recommend

is excellent, staff were friendly, wifi was good

for the night bar tender ,always pleasant with all the customers, thank you for giving me hot water every night

only one bar man on so it took a while to get served sometimes..

rooms were very nice and clean, good wifi, good breakfast

there are some minor things to consider such as as some dust, no toothbrush in toiletries, wifi passsword is

the hotel would help you to call a third party laundry service if you need your clothes cleaned

no laundry bags in the room. no room service.

this sheet didn't appear to me to be freshly laundry like in other hotel

had a really good dinner here one night, and the bar had very tasty local-ish wine at a reasonable price

the bar providing for free water at the lobby is very refreshing

bar did not stock spirits

wifi signal only worked immediately inside the bedroom door, which was an inconvenience

had a fabulous meal in the bar with delicious trout on thursday

location the pool the breakfast and cleanliness

hard to access wifi

wifi. the room wasn't done perfectly.

perfect location. the sheets were clean. wifi was good.

the room was clean, the common areas were properly looked after and comfortable and the wifi worked well

- the lighting in the room wasn't adequate. - there isn't 24 hours room service.

on a very minor point, toilets on the same floor as the bar would have good

the limited lunch hours with the kitchen closing at 13:30

the laundry service was prompt and adequate

spa is a joke. expensive and poor breakfast. not professional staff.

wifi service was poor when we asked at the reception we were told it was broke but when we asked

spa didn t work

hiccup, the room catering for breakfast food was rather small can become overcrowded on occasions

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and

personally didn t have an issue in my room, but my friends could not get wifi service in their room

metal safe in the room knowledge of the area elevator professional ambience air-conditioned full bar with helpful

the wifi didnt work properly and the breakfast didnt have much variety

and i can keep my frozen food in their kitchen fridge, appreciate that

very noisy at night due to the bar across the road.

wifi was quick

furniture abit outdated, wifi was available but very slow

wifi was not too good not available in the rooms

it had a bar and restaurant but we did not eat there

air condition, wifi, hot water in bath room. quiet room even i stayed oj 1st floor.

location in respect of the domain, breakfast was always topped up and plentyful, we loved the bar area as it

very noisy at night on account of the bar adjacent to the hotel

daily maids service was great and wifi worked well with no issues

the staff was extremely occomdating by offering us an early and late check out

staff was friendly and helpful, wifi was good and had good connectivity

didnt like that they dont have food after 9pm you cant even have a sandwich they need to have room service that

it would been nice to have free coffee, water or cookie bar in the front lobby.

i also appreciated the late check out time of noon

at 00:30, after making sure in the directory list provided that the room service was available, i called the

no restaurant or room service

bar area small and not adequately staffed

bartender very rude and not accomodating (oct

very friendly staff, good wifi, nearby the centre and sanctuary, good enough breakfast.

price was ok parking was free .wifi was good

wifi was available only till 23h00 and even the tv channels were disabled after 23h00

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

antoine on the other hand was very good indicating activities for kids and of general interest

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

no television in the bedrooms and the wifi could be quite unreliable.

we would appreciate faster wifi.

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near

wifi was free and

wifi in the room

wifi connection on the last floor the 4th the sign doesn't arrive good

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause

wifi didn t work and the tv reception was bad

the check-in was easy, early check in was allowed

staff was very friendly and helpful, clean and warm room and comfortable with tv, wifi,hairdryer , cabinet and

thanks hassan! closest to train station.. restaurants bar etc . will be back!

friendly, pet friendly, good value for the money

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

safe motorbike parking, including washing facilities for your bike, fairly priced with perfect access to local

does not have private parking

parking space available (free garage for motorbikes)

friendly great food great atmosphere. private parking for our 2 motorcycles

location was good for visiting sanctuary. free parking outside hotel

wifi is spotty at best

convenient bar in the ground floor

perfect location with a bar and very helpful staff

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

not informed of wifi address

sheets and towels smelled funny, may be due to laundry soap or disinfectant - like it did not dry properly

the breakfast, lunch and evening meals are second to none

exceptionally clean and beautiful. great free parking just to the side of the hotel

good parking and good swimming pool

breakfast in france always seem expensive,so i personally avoid