laundry room was only one machine and one dryer

the parking lot was well lit and the property well maintained

there is a nice little gym ( we didn t take advantage of; to tired from travels)

person at the desk & the bar were so nice

disappointed there was no bar available

kids on the ground floor only

breakfast was delicious for both adults and kids with multiple options

the breakfast is very good

the pool was closed!

breakfast selection is greater quality than competitor

the sheets were not changed, there could have been better room service.

wasn t worth the price and pool wasn t open no parking and door is locked at 11 and no staff to get in have

it had its own bar and restaurant with how much you are paying i would include at least the breakfast like the

the wifi sucked

especially the girl who was at the bar that friday night

i also loved that they had a laundry area because we went for a festival in it rained so much that we were

was clean not only the room, the facilities in general, the breakfast area super clean and very nice people

enjoyed the pool an even had a picnic at the table beside it

i liked that they had free wifi; however, i had difficulty connecting.

the only thing i didn't like was the parking but it was not terrible.

noise and loitering in parking lot late at night with drinking and yelling

rooms were clean and very big. staff was extremely friendly and helpful. breakfast was great.

breakfast was ok. the pastries and bagels were a bit stale.

parking

people were pounding on doors, kids were running up and down the halls, late in the evening (10:00-11:00) and

clean goid breakfast

the rooms were clean, breakfast was great, pool was open and enjoyable, the location is perfect and close to

the room was clean and the breakfast was great. people at the front desk were very friendly

the rooms were clean, breakfast was great, pool was open and enjoyable, the location is perfect and close to

pool

laundry machine not working

the room was clean and we loved the big screen tv and the pool.

just not enough space for parking

location, staff, hot breakfast

kids screaming and running up and down the halls

breakfast items not well.

staff and breakfast

ev charging

breakfast was better than most

very clean, large room and the breakfast area was kept clean too.

laundry room was out of order!

we stay at a lot of ihg this is definitely the worst breakfast and pool was full of green slime

cleanliness, pleasant staff, delicious continental, breakfast.

they had to break in with a crowbar tried to move us rooms after the fire alarm went off due to kitchen staff

breakfast was grab and go

free shuttle service from the airport laundry facility

when i get to the room and open the door the room is full of dirty laundry

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

the location, shower, fitness and laundry rooms, the staff, and the rates.

wifi was spotty, which was a problem since i needed to work before and after doctor appointments

the staff could have been a little friendlier. also there was no laundry facility onsite.

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

identifying 'laundry/valet' on website misleading- very disappointed the

seems weird to enter the back parking lot and drive around to the front of the building

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

cleanliness just ok hotel on a steep hill back parking lot is a hazard without a guard

everything!! breakfast!! cleanliness!! room service. quiet.

breakfast are y'all serious in the tv what channel that old channels update tv cuz

customer service was amazing.. love that you except pets.. thank you thank you

she volunteered to get me ice and an extra set of laundry for our third

the front desk where the guest laundry room was located

(i wanted to hand wash some laundry)

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

the wifi did not work

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

kids get hungry at odd times and it would be nice to be able to heat up some macaroni and cheese

pet fee $50/day for a comfort bird, paid $---, we will not stay in westin again

first arrived for valentine s day weekend we were given a room next door to a family with many kids and a

nice bar

there was a free laundry

bar staff were the best

it happens but we were disappointed as we were passing though with kids

of walking lots lots of space to walk through the directions not many options to eat no room service could never

a single restaurant or bar open inside the hotel -located right beside a very noisy highway

no laundry

the gentleman at the desk, the facilities were nice but no laundry.

comfortable rooms, attractive overall appearance, historic character, yummy breakfast!

the air did not work. also the wifi was terrible. breakfast lacking big time.

the wifi was not secure

the rooftop bar is fantastic!

gym flooded

wifi seemed to require you to re-login about 10 times a day

the employees were great and the roof top bar was very nice

top bar view coffee shop coffee & breakfast sandwich ud83dudecc bed & ud83dudec1 bathtub ud83dudeb6

really good breakfast options. loved all the fruit choices!

breakfast - but i like that there were fruits available

did not eat breakfast friendliness of staff

best breakfast ever!

good position and good gym. good confort

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

friendly staff with smiling faces, great comfortable clean rooms and a nice breakfast

parking was convenient, rooms were spacious and clean, breakfast was great

no daily room service

one elevator was working and the floors were often wet from guests coming back from the pool

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the towel bar in the bathroom fell off the wall and was barely hanging

room itself smelled like a gym locker room

i arrived late, it would've been nice if the bar was open later than 10 pm.

the snack bar was pretty well stocked, and reasonably priced

it was beautiful but small in every way, enjoyed the jacuzzi and free wifi once it was working

which is something little but traveling with two kids, this is important

pool and spa was nice

the staff was really friendly especially those who worked the bar for breakfast they were very informational

which is something little but traveling with two kids, this is important

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

breakfast was delicious. sausages were the bomb, best i've ever had.

great breakfast, very nice room, reasonable price for a new year's eve, would definitely stay here

great facilities and tasty breakfast

the staff were great, breakfast was good, and the shared amenities were nice (gym, lobby)

we loved the pool area

clerk was very nice and gave us a late check out after our first night stay on the first reservation with our

should have free wifi giving guests a private hotel password at checkin

they are offering a shuttle, but this was not driving and the desk didn't reply on my messages

this hotel was very clean. the pool area was great.

breakfast was delicious and the staff took care of all our needs.

property is totally under construction and we did not know the gym was closed

the restaurant/ bar wasn't open but only because of the covid-19 virus.

comp breakfast good, good service.

breakfast was okay

this trip we really needed the laundry room. super asset during a long trip.

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

great gym and laundry

the pool plus the staff was wonderful great people and so loving

the breakfast was good

restaurant was very good, the outside area by bar is

the bar and outside terrace are nice. people at desk and valet were friendly.

bar was excellent but the dinner was not as advertised

real dining options for kids

we were there without our kids, but others were with kids

laundry good and easily accessible and not expensive

laundry

room floor smelled like pee we didn't pay for a pet friendly room but that's what we got for 2 nights will not

the pet fee of $75 and $5.00 for parking fees.

when i was at the pool there were some left over clothes around. they needed to clean that up.

no guest laundry available to wash sweaty clothes from the fitness center

the gym was not available

and thought pet friendly, there was no grassy space for our dogs

claimed to be a pet free facility but it seemed every other room had a dog

friendly staff. tracie made an excellent breakfast and randy was excellent at the front desk.

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

after a long ride in the car with 3 kids we checked in and had a good dinner with plenty of options

one is the wifi which was horrible - almost no reception of wifi at the room , i had to work with my cell data

parking was convenient, just outside the hotel

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

no laundry bags

the laundry is coin laundry.

found dirty laundry and garbage in the closet

the pool lights where out which limited my kids time in pool.

friendly staff. free parking/wifi. all rooms have fridge/microwave. perfect location.

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

very clean and staff.very friendly, small dog friendly. great breakfast!

parking lot was well lit at night, so we felt safe coming back after our concert

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

gym

the patio area and furniture by the pool needed to be power washed

housekeeping woke our kids up at 8:30 am

only one washer and dryer did not provide change for the laundry services

no coffee in lounge long waits for every meal order children in bar area

indoor pool & gym

check in was very courteous and quick. clean and quiet. offers room service 24 hours

very clean nice pool and gym

room was very clean, staff very friendly, continental breakfast had good variety of options

breakfast would be my only complaint

pool was open. nice room, comfy beds.

breakfast is not for dibietes white bagles to much sugar in yogurt juices have to much simple

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

no plastic laundry bag

staff were very helpful, supplying utensils for our room microwave, change for laundry

didn't appreciate the television not having children's channels and requiring me to purchase the kids channels

gym was small but they also had an agreement with a local gym if you wanted to use more equipment

pet charges

of reservation, pet friendly, friendly staff, good breakfast, nice location, outdoor

breakfast selections could have been better

of reservation, pet friendly, friendly staff, good breakfast, nice location, outdoor

outdoor pool was closed.

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

i didn't like that the laundry room on my floor was down.

in early and was told by the manager our room wasn't available yet which was fine so we took the kids sight

the breakfast was better than expected on a typical continental breakfast

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

laundry was onsite so we got the uniforms washed and ready for the next days game

great bed and a great breakfast

the breakfast is good. the location was great.

grab and go breakfast was very disappointing. an apple and a muffin?

the breakfast sausage.

laundry facility was small and only had 1 washer and 1 dryer

the laundry facility is raggedy

loved the jacuzzi and pool :)

parking was limited.

chlorination in pool.and spa was so.strong i couldn't stay anywhere in the area. horrible.

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

liked use of laundry on property

staff was great. i like that it has laundry room and pool.

the location, the size of the room, the laundry room and the pool!

lack of parking

soccer kids running unsupervised around the hotel at late hours

no fruit, no yogurt so we had to go out and buy breakfast for our kids as we have a long drive ahead

pet friendly according to bookings - you did not mention $75 fee applied - i guess most facilities

no pillows for that bed and needed them for kids using it at night

every area was clean including the laundry area.

laundry room on site and very clean

bed was comfortable. loved kitchenette, quiet, will stay again.

the only thing i didn't like was the parking . that's all

mini kitchen.

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

small indoor pool and gym

small indoor pool and gym

free wifi and free parking

comfortable bed. guest laundry available.

the decor, the room set-up and amenities, the breakfast, the staff, the linens

is pet friendly and i understand there is a charge for dog but your fees were 3 times as we paid at

the breakfast options were plentiful

were told breakfast started at 6 am

access either through a strip mall parking lot or what seemed to be the entrance to a subdivision

i could not have asked for anything more (than maybe breakfast lasting a tad longer on the weekend)

despite the covid-19 measures in place - the breakfast was good.

very nice staff, lobby, and parking.

the breakfast was great an the staff was amazing