the breakfast buffet was outstanding, all fresh even the cereal

breakfast was particularly good

friendly staff , they offer a bone 2 each pet plus a cover

great staff, lovely bar and bright and airy

wished it had a bar would have been nice to return for a night cap

my husband s shirt came back ruined from the hotel laundry service

the bar area was absolutely stunning and it was lovely to have drinks there by the fire

to stay on the parking lot as view

is very disappointing, extremely limited choice and products are not the best no wifi reception in the

was amazing and our junior suite was the perfect size for a family - we couldn't help but have room service one

breakfast was lovely

very helpful owner + lovely breakfast

very nice to have a coffee machine and well stocked mini bar in the room

was fantastic, very cozy place, very helpful staff, amazing view, breakfast was really good , wifi and parking

breakfast was an experience in itself with a huge range of home made jams that were to die for

the view from the pool & the restaurant was very nice, you look at the landscape of vineyards

i loved the pool and dinners

in our minds for a long, long time: drinks on the terrace watching the sunset, swimming in the pool(s) under

also the secure parking in the courtyard was perfect for our vehicle

a little more shade could be provided at the pool.

this may have been because the hospitality staff was shuttling dirty laundry and trash around

very clean, spacious, modern. great facilities and breakfast, pool and gym are first class.

gym area was also small with limited free weights and no weight machines (size of two bedroom put

the breakfast was lovely and had stunning views of bordeaux and the pool area

pool and gym are nice touches - we had escaped bad weather on the coast - and it is near several museums

no laundry - although listed on the website as a service offered

thanks for the bottles of water; you're a hero to my kids ;-)

in room didn t work so couldn t find out information and had to go down to reception to order room service

only the breakfast should a bit better

breakfast was sumptuous

ud83dude33advertised a bar but no bar but think there was a limited selection of drinks available at reception

no real bar area to have a pre dinner drink

great parking and close to trams

easy access to city. the meals were very good. parking near our room. very well organised.

comfortable clean room. free parking and wifi

internet was terrible, small gym

wifi is very bad, not a lot of storage room for clothes and stuff.

for such a short stay it was ideal, but charging to use the gym and sauna is a bit much.

bar wasn't open

the gym is quite basic

great pool and facilities

extremely comfy bed. secured parking, gates and cctv. fantastic breakfast pleasant staff

the hotel has a lot of facicility for the kids and in front of it there is a nice walk side by the lake

comfortable beds, large modern shower with rituals shampoo and body gel kids area with plenty games and free

good specilly for kids

no laundry room

this is a very pet friendly hotel, and they even had their own friendly cat under the christmas tree

good breakfast and coffee

great stopover location. very pet friendly. secure parking and value for money.

free secure parking

for example, laundry bag is a paper bag, no toiletries in the bathroom

comfortable room with connecting door to the kids room

tried to order room service

rooms, the relaxed family atmosphere, great for kids, the ac, the breakfast, the pool, the staff

pool area and patio adjacent needs tlc to make it more inviting with more loungers umbrellas and

the free laundry was an unexpected bomus

only one dryer in the laundry room; and was not drying well

he helped us negotiate the laundry app with great patience

they even have free guest laundry facilities and will provide a detergent pod for 2 euros

new, comfortable, free laundry room

bad such a classy hotel doesn't have any gym or pool

good wifi

wifi was poor

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

the bar was not open on sunday, mon, or tuesday

was very well welcomed swimming pool very relaxing quality breakfast valet service very efficient late check

nice swimming pool

nice decor, comfortable bed and nice team. appreciated gym and spa area. good value for money.

the spa was excellent. the bar also beautiful

excellent room quality, staff, gym, pool, sauna and steam room

is no self-laundry and microwave oven

there was no information book or room service menu, only a qr code on the desk

i didn't have breakfast at the hotel as i was unimpressed by the selection offered for the price

parking (fee applies) with decent ev charging especially for teslas

chaos at breakfast, but that was more to do with the guests than the staff, who were great

restaurant not open on weekends (maybe when quiet??) no laundry facilities

location, price ok until breakfast and taxes added on! early check in very good.

room is a little small when fitting 2 adults + 2 kids, but is perfectly doable for short stays

nice room. great breakfast. great staff.

breakfast was set up in such a way that it was hard to navigate during the rush time

buffet breakfast had a large selection to choose from which is always a

the breakfast is super good

was a lack of communication between the reception staff and the cleaners/room service

room service tray left outside our neighbour's room for many hours.

late check out at 12 am and good buffet breakfast

easy parking, beneath the hotel. welcoming to pet dog.

were told that the top floor restaurant and rooftop bar were closed until october, as well as the gym

additionally we ordered room service but it never arrived

the other room in which our kids stayed had a decent housekeeping

the roof bar & restaurant was closed for renovation.