location rooms being clean pool and pretty much everything

breakfast lady lupe was awesome and she was amazing job on ensuring the place was clean

the parking situation.

the parking was very small and completely packed out one night we got in late.

great breakfast, comfortable beds with lots of pillows.

the kitchenette, workout room was good, and the laundry facilities were surprisingly free

laundry room. many machines out of service

room was right across laundry, constant doors

the mosquitos by the pool area. didn t stay outside long

there was broken beer bottles in the parking lot when i went out to my truck when i left.

free mini golf and playground, great pool and hot tub, nice staff, fun game room for the kids, laundry on site

very useful mini self service laundry

front desk lady was looking at us at all moment during breakfast

my room was near the pool and some guests were inconsiderate about the noise

free breakfast

it took 2 hours and $3 to dry clothes in laundry facility

didn t like the laundry and breakfast i think they should ve added like different stuff like variety

i spent $28.00 on 2 loads of laundry due to the broken dryers not drying my clothes.

the pool is kinda small but not bad

the spa tub. the spacious room

the laundry room and exercise room could be replaced with new equipment.

our room was next to the laundry room, the whole hallway had a foul smell

i wanted to use the laundry room so we didn t have to travel home with a bunch of dirty laundry but $8 to do

no sound proofing was able to hear kids playing on third floor after midnight

breakfast

i got a bad rash on my neck from the pillows. maybe the laundry detergent they use. idk.

bed was a little stiff, pillows too fluffed and no bag for dirty laundry.

the coin operated laundry.

the location the options wonderful customer service the indoor outdoor pool was awesome

another thing was the front desk/room service would never answer the phone when we would call them

i'm impressed with the kitchen supplied with utensils, small electric stove, and tableware, among others

location is very convenient and well connected, and the parking area is comfortable and easy to access

the pool area was amazing

didn t like that i could hear my upstairs neighbors kids running like crazy all late at night couldn t really

the pool was amazing

amazing and went above and beyond, room was equipped with microwave and good sized cold fridge, laundry room on

they had a laundry but no changer and you had to travel yp ro the turn around and back down i10 to get change

laundry area

breakfast was excellent for the kids

hotel had no coffee available for breakfast

pool was hot

my suggestion is if there are kids place them on the bottom so they are not disturbing the other

kitchen area has counter top with chairs

great room, everything included. and the kids really enjoyed the pool.

very clean and warm american breakfast

paid for a room with a balcony - no balcony - no housekeeping unless you pre order it, no laundry service

i think because we smelled the laundry and dryer

we were on the same floor as the laundry and service staff

having to go to the lower level laundry room was the only down side

, laundry and trash

friendly staff, good location, laundry was excellent!

parking was small, but still worked out fine for us.

nothing maybe more parking

location and breakfast.

breakfast was great. friendly staff, nice hotel

the breakfast was great

staff changed and i was out beat with kids who most likely just wanted to keep my deposit

love the pool and location to everything.

breakfast was good, definitely will stay here again

texas was experiencing wicked hot temperatures but the pool in boerne didn't open until 10 a

i needed a nice room with good room service

was looking for horseback riding or something else we could do i'm not much for golf, but it was a great honeymoon

maybe we missed them, but we had to walk out of the waterpark and either go to the gym area or pavillion

the water park is fun for kids and adults of all ages

furthermore, the gym was too small

in addition the onsite laundry room open to the public at no charge is a big help for travelers with children

we loved the free laundry down the hall when we figured out that it was there

it was nice to have laundry however the front load washers are broken and moldy

free parking at the hotel and free guest laundry area both make this place an absolute value for families on

and the guest laundry was a lifesaver

having the bar available

the breakfast is worth it, and the bar staff was amazing

to connect with wifi

perfect location and super clean and comfortable with bar and restaurant on site

liked the gated parking lot. made us feel better.

no laundry room

i would like a guest laundry washer on site

wifi is not really good

there was pet hair and stains on the furniture and carpet

pet hairs everywhere

i figured it was laundry using the hot water

kids loved it

loved the adult only pool!! also the shuttle service to the restaurants and shopping

the view of the golf course and the city in the distance was great

was incredibly friendly from the front desk to the golf course, to the shuttle

before checkout, i came down to ask for an extra laundry bag but was told by the front desk that they did not

the pool is beautiful

pool

the gym is really clean and has a lot of equipment

paid a resort fee for wifi and i had no wifi

we even asked them if we were expected to do the laundry ourselves and they said oh no

nothing but they need to checkout the gym and clean the laundry room

laundry facilities were clean

the laundry was very modern, with machines that only accept credit card, i had some problem with it

great location for access to seaworld, easy to use laundry facility, great parking

has a fitness room and laundry room

laundry room was disgusting as

breakfast was supposed to be served at 6am. it wasn't ready at 6:30 when we went down to eat.

i also loved that they give you access to the lifetime gym next door

the pool was cold

location, outdoor games, water in lobby, laundry on our floor.

station downstairs needs to be staffed by more than one person at breakfast, the line was terribly long when i

no breakfast, due to covid-19

difficult to reach due to road construction in the area. believed breakfast was free. it is not!

preferred an indoor pool

thing broke like the laundry, one of the elevator and pool was green

kids handprints and the room was hot the guy @ the front desk wasn t knowledgeable about the laundry facility

the room had a musty smell and laundry facility was out of order

had no room service and noone at the front desk when i need towels

sofa had old rotting candy bar in between cushions

scrambled eggs were nice and hot with variety of breakfast meats

was out in front of the hotel, and that there wasn t any seating for the parents to watch their kids play

breakfast in the morning was delicious and in the

pool, breakfast and staff

our room did have kitchen with full size refrigerator with ice maker, but since we were only staying one night

guest laundry was out of service

laundry facilities

think the guest laundry area could have been a lor better

laundry had one washer for the whole hotel that seemed to always be used

the second floor hall halfway i the laundry room the floor felt like it was unsafe

location is excellent, its an a mile away from my kids utsa school, located on the same side

the pool was dirty

paid parking

outside pool

i really like aloft hotels because they are pet friendly and reasonably affordable.

the time limits we had on pool and laundry, the dryer does not dry the clothes all the way but better than not

outdoor pool was heated

roomy and nice kitchenette

variety of hot breakfast options

pool was closed

pool was a little small but it worked

the hotel has a small pool for the kids

the breakfast & bar happy hour is our fav as well

now we know where to stay recommend if u want exceptional and comfortable stay my kids loved it

i loved the option to take breakfast up to the room

the self laundry service

next to pool and could hear kids til later at night

the pool added relaxation to a wonderful stay

was a little uncomfortable & was awoke by kids in next room being extremely loud

the reservations wrong had 2adults and 2kids but they didn t see kids so they put me in a king room but did

he checked us in 30 min early, my satin pillow case was accidentally taken to the laundry, got it for me right

the suite was a the perfect size and loved that it came with a kitchenette

excellent property. cozy rooms and good kitchen facilities.

extremely friendly front desk! pet friendly, extremely clean! loved how quiet the premises were.

i love the breakfast and clean suite!

and a change machine would have been nice so we didn't have to leave to get quarters to do our laundry

the breakfast, the pool, and the service.

the cleanness and the breakfast

pool was green

brand new hotel, good breakfast with eggs and sausage

laundry facility needs more than two units to accommodate 4 floors of guests

breakfast, wednesday happy hour and free laundry

i had to choose something i disliked, it would be the guest laundry room

breakfast was great

graduation so we didn't get to make it to breakfast, but my husband sure did enjoy the outside pool in the

laundry facilities on the 2nd floor were abysmal

laundry soap dispenser didn't dispense box of soap had to go to office

kitchen staff was rude to my daughter 4 putting syrup in a bowl instead of her waffle when she

the indoor swimming pool and spa were dirty, the water is so polluted you can t even see thru the water

furniture in the room was outdated, the parking lot was full of men working on their vehicle's, the restroom in

we went down to the 1st floor to get our new sets and they gave us a big laundry cart with mixture of sheets

swimming pool to hot

the breakfast has a waffle maker, sausage, and a variety of other options, a plus for the kids

wifi poor.

wifi was very bad so i couldn't upload the days pictures

the pool was refreshing and the laundry facilities were convenient

after a day in sun they had a lil market had drinks and snacks few other things like razors and laundry soap we

the breakfast was good and the laundry very good value

no space parking the laundry area too loud

large trash bags to take home dirty laundry would be nice.

kids loved the pool, family member did laundry

they went out of their way to help with directions and laundry

it irritated my kids skin and the chlorine fumes were extremely strong to the point of having to leave after

pool was not opened

swimming pool is too small

parking

was very pleased, when we arrived at 1:30am, there was an employee monitoring parking lot and greeted us

love the breakfast in the morning. very convenient!

pool

the room was wonderful. the inside swimming pool was a big hit with the kids.

we made use of the pool and laundry machines

the pool was indoor pool was closed and the beds could have been more comfortable.

believe there is a manager (a lady) when i went to breakfast at the hotel that monday, the day after easter

the breakfast was great

pet friendly

it upon myself to help them out and personally dumped the trash cans in the following areas: the laundry room,

coin machine for laundry and they were unable to make change

fact the elevators weren t working, breakfast was not all that and the guest laundry room was not

pool was closed, laundry was closed

breakfast, comfortable and clean rooms, availability fo laundry facility, excellent staff service

asked for clean sheets was told i can give you a top sheet cause laundry has gone home

the laundry facility is so dirty

has great laundry faculties and nice pool

cigarettes ,room didnt have good lighting,the counters looked dirty along with the mirror, the laundry room

the home gates studio are old and run down the laundry room was just very dirty bad

they only have one washer in laundry

internet was no good was far from office and she sold me laundry detergent and after i bought it she said the

location dirty laundry bed bug

no onsite fitness, restaurant, or public laundry area

laundry room needed a good cleaning

next 2 the laundry room/10:30 @ night there was maintenance woman moving washing machines @ banging 4 10

breakfast, friendly staff just never had coins for laundry room and house keeper only went to take out trash

bigger trash cans in rooms with 2 adults and 4 kids people in a room

were a lot of things i didn t like, to begin with room service never came to make the room, there was trash

kept hearing kids jumping on the 3rd floor right above me

there was a fan from laundry outside room that was noisy.

staff great laundry machines great room comfortable bed easy access to pharmacy and food, easy to find

the kids had a the other space with a bed and sofa bed

waiting to check in a man was complaining about there being bugs and roaches out by and in the pool, and i didn

the man in charge of the kitchen and breakfast was very attentive and sweet

well lit parking lot.

next door people and people standing in the parking lot were loud in the middle of the night

was looking forward to a pool and hoping for pet friendly place for future booking

the bed and pool

no wifi

only one of three washing machines were working, so we have to wait some time hours to use the laundry

liked that the room i was in had a kitchenette and that there was a complimentary laundry area

i asked one guy how much the laundry was and was told i think it s $1

com messed our reservation up and he still accommodated and was very patient with us and our 3 kids under 4

everything was great! kids loved it

they have a laundry room. the front desk person (tim) was very nice

guest laundry center

kids above were running around all night and the lady next door was on the phone all night

the room and gym were good

location, clean, fresh smell, good breakfast buffet, good price, comfy bed & pillows, rooms are great & spacious

had a laundry room and was close to everything

more working laundry needed

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

onsite laundry was great

no shower door and had to pay for laundry

it didn't have laundry place..and i really needed to wash after 1 week. no microwave.

however there is no laundry on the property and the ice machines are only on the third and fifth floors

no laundry room

food truck park was a perfect choice for our saturday night dinner with the kids

friendly staff nice business center convenient, safe, well-lighted parking

this makes parking close to your room for coming and going easier

pool outdoors and not heated...

no continental breakfast for kids.

check in was easy and fast rooms clean and comfy pool ,gym,and game area nice

only had one chair and restaurant n bar closed at 10pm