good location and breakfast for business traveling

breakfast buffet

the breakfast could have been a bit more diverse but all in all not bad.

being on the 3 rd floor. not really pet friendly

good location and breakfast bussiness traveling

great service and smooth check in. laundry service was very quick and nicely presented.

super convenient parking, free wifi very good value for the price

in addition, room service made a mistake with my food order

nice gym, clena pool, not to many people, great spa !

music too loud in the bar , very bad attention from the front desk staff

fact that they have security cameras all over the property, they had an inside parking space, they have nice

very nice place, nice staff parking

wifi was awful, if you are on a business trip, the wifi will kill you.

breakfast

the breakfast was amazing!!

30 min away which was half the price of this hotel, room was newer more comfortable and a lovely breakfast was

buffett breakfast offers variety and servers were attentive and kept the dining area clean and turned

food for breakfast was great. ac unit were very cold like we wanted.

my air conditioner wasn't working, the pool was freezing cold and the jacuzzi wasn't working

room service was very fast and very good

requested room service, they include the tip to the charge, not knowing it was included, one of our rooms

nice restaurant and room service available all day

no gym

location and parking available

the wifi wasn't reliable.

location. free parking. very reasonable for price.

i called many times for room service, reception also tried to put me through

the parking lot is around the corner and very secure

the parking is right next to the window

i booked i looked for someplace with breakfast included

parking bad narrow street lots traffic and parking gated needs to get out the open not safe.

the bed, the food, parking

the parking, as you should wait for someone to open the doors.

parking

would be better to have more options to the breakfast, and better quality of wifi

it's very easy to reach, a nice gym and spa

i didn't have breakfast.

highly recommend the breakfast buffet

pool area was underwhelming

was no information about services restaurants bar etc , must of the time the front desk was empthy no excecutives

said it has laundry service that they don't have, but there were laundry service very close nearby

as well as laundry and room service

the walls and doors are very thin so you can hear people on the hallway and the gym (wich was next to my room

restaurant, bar and small pool are also on site

good location, close to coffee shops , restaurants liked the swimming pool, it was clean

they should have laundry service on weekends. not a big deal but it will help a little.

great lobby. rooms was cleaned daily. excellent laundry service.

the room service didn t replace amenities in the room. no hairdryer or laundry bag

the gym. it was average.

nice gym equipment. excellent room features, like the automatic courtain

breakfast could have more options for a vegetarian.

breakfast is very limited and not good quality.

breakfast is very basic compared to other guadalajara hotels i have stayed in.

the breakfast is disappointing and overpriced

the breakfast was really good, very central, close to a couple continent stores.

the carpet of the room a little dirty, so the windows to the pool

no cuentan con wifi, poco personal para checks in y checks out

the bar has the best tequila 7 leguas

very nice hotel and staff. excellent breakfast.

very nice staff. bed comfortable. room pretty clean. bonita restaurant good. room service fast.

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

little kitchenette and the laundry room if needed is a plus

don t have enough things for the soccer kids and family to do the pool wasn t big to hold 18 kids or swim

additionally, there were very few places to sit near the pool

reasonable, but we were told several hours after check-in that we would also be charged a $1,000 pet deposit

web for a king room is not what i was told, it is on the ground floor surrounded by noises: cars parking in

wifi is bad it would disconnect every time the room key would not work every time i would go out i

my kids and i love going there and only about 3 mins walking distance

kids running around the hotel screaming and laughing

when is a business trip, gym lacks of equipment, 80% of it doesnt work, old, no bueno

spacious rooms, good breakfast and great staff

nice terrace. nice room. good breakfast.

slow wifi and limited breakfast spread

no hot food in the breakfast

too pricey should offer complimetary breakfast for that price.

, drop-off/delivery of laundry, what restaurant daily plates were)

no self service laundry room

staff, modern, amazing rooftop pool and delicious breakfast!!!

the roof top with the pool was great

business hotel with pool and bar on the 12th floor

english communication skills, phone system not working to call laundry, room service, or front desk

sunday, same day laundry service at no extra charge.

questions i could not answer from the mobile app were: - terms and hours of laundry services - when and where

laundry was slightly delayed and i had to go to reception to chase it up

room service was great

staff does not have many referrals for things needed like a laundry and not dry cleaning service, or a few

no laundry, no indoor pool, no air port shuttle service, etc

stay away from the rooms on the ground level or by the pool, the noise was crazy and i have three kids so that

there's no ice machine,room service don't meet my expectations

parking lot

location, laundry machine, food

they offer free parking and free usage of laundry room

my only complaint is that the cleaning staff did not leave water bottles and a laundry bag when i first checked

the suite was perfect. the gym and the laundry.

grateful for the free laundry

sent a shirt to laundry service which vanished into the system and when i tried to get it back staff had no

prepaid for 3 rooms 36,000 pesos yet my laundry, of socks and tshirt for 85 pesos was held back because they

the parking is definitely not for large cars, i have an suv and now its all dented

-room service: in the hotel says until 12am but actually it's only until 9pm

very comfortable beds, great shower, good little gym with adequate equipment, awesome rooftop pool, great happy

staff, i need to drop my laundry at the reception

we loved the variety for breakfast

room service was ordered but never arrived and they never communicated not brining it

valet parking was a must

they have 24 hour valet parking and the staff is super helpful and nice

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and

there's even a laundry 3 houses away

the neighborhood is safe and the parking is perfectly visible from the front desk so it's obviously a safer

the room is very spacious, with a complete kitchen and a living room

wifi worked very well, including during live streams and video calls (i worked from here full time)

friendly and helping staff, enabled me to have an early check in as my flight was so early

had a gym and outside patio upstairs if

gym equipment is totally broken and unusable

a lot of noise in the bedroom. there is a bar really near.

gym was sad looking

the gym is nice, too

gym equipment wasn t very reliable, a few of the machines weren t working

gym was lacking supply of water, towels and snacks, had to call to request towels and water

the pool was a little cool! & the fountain made it difficult to swim

liked the services provided, bar and restuarant in the facility, and the grounds were wonderfully cared for

breakfast was really good, they really bring the mexican flavours to the table

it has great service, amazing breakfast and the staff is always so nice

hotel so the shower was making some noise while showering there were no menu in the room to order room

fiesta club breakfast is really good and the view is great.

the breakfast was one of the best i've ever had

the pool is quite small however it was still fun to sit in for a while and the gym is very nice and has great

have spa open, more food choices, wine available, better guest service

large breakfast. buffet style or ala carte

pool was smaller and a little dirty but that can be overlooked and is minor compared to the rest of

breakfast had fresh fruit and eggs and beans and an assortment of other delicious veggies and

the wifi was weak in our room

wifi was good for streaming netflix but not strong enough for a video call i had for work

no bar or restaurant

no wifi

slow wifi

the room and bathroom looked old and we didnt even got to the pool

intermittent wifi.

all was good except the wifi....

the parking was not enough for all guests

the pool was not so clean to swim in.

i used their laundry services, and again, was very impressed with the results

pool has warm water

a good swimming pool

wifi connection was not good

private parking

allowed drinking around the pool late hours but the guy kept themself under control

the hotel has a swimming pool, a gym and beautiful gardens the view at night is beautiful

i like the staff, room was clean and room service was excellent

parking is very tight

was food (maybe from room service) that wasn t collected so the smell was bad

modern hotel with all the comforts, hot water, soft sheets, gym, pool, air conditioning and good wifi- at a

lots of power outlets and good wifi

wifi sometimes is not fast enough for live video streaming (youtube live, twitch, live events)

all very clean, free parking, good breakfast (recommend the pancakes), good bed

excellent staff, clean, elegant, great room service, comfortable.

no laundry facility at the hotel; room not catered for 3 guests - had to ask for bedding for sofa bed,

the pool was smaller than depicted. the gym mats were dirty.

the bed, tv, shower, wifi - all of this good quality

as a business class hotel and not having a fully working and reliable wifi is truly unacceptable, especially

breakfast was magnificent, the bar area was nice, the bell service was excellent

gym, location and cozy rooms

breakfast was great, male the server, was super efficient

i loved the breakfast, the service, and the clean hotel.

loved the free parking, the bedroom with great totalplay wifi and tv

gym with a water dispenser but no cups

prices for laundry ud83eudd72

called for laundry pick up and and no one came for a day so i gave up and asked for a 3rd time the next day

is well worth it, pool bar and area excellent, lobby bar in the evenings great

spa my husband and i booked for 2 relaxing massages that were mediocre at best along with the steam

handsanitizer, i requested an early check in they were not able to acomadate

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

friendliness of the staff, the location, available parking as well as proximity to restaurants and coffee shops

undergroud parking is small for really big cars, it's doable but with difficulties

not 1 dumbbell in gym

parking lot is a little difficult to get into.

the rooms are nice, beds super comfy, great linens , room service was excellent , kids loved the pizza , adults

only thing missing its a laundry room

elevator a bit slow. there is no laundry service although advertised otherwise.

breakfast was the worst and room service slow and with incomplete orders

wifi is slow

breakfast was really nice and the breakfast room/ bar had a really nice

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

parking is a little too tight, but included..

this could only happen at the hotel parking place

the breakfast was delicious and a great convenience

it s pet friendly and has free valet parking

there are laundry facilities, in the underground parkade, in a nice room

great location. spacious. wifi works. option to leave luggage after check out.

secure parking, great location, and friendly staff.

maybe size of parking.little tight.

wifi network was horrible they need to get a better one

have an area to do laundry

everything it was just perfect, specially the fact that the parking area is secured

breakfast was delicious

after a long day of work, stoping by the bar and a light meal, makes a diferrence

for exit to lazaro cardenas (chapala, tonala, tlaquepaque etc)- staff was kind and helpful safe parking

parking, if you came after 8pm you would have to park on the sidewalk

really bad, the pictures don't match with the real room, the parking is not enough for the number of available

wifi and cell reception were so bad it made me seriously consider paying for another hotel instead,

also parking lot gets full and there are not many options to park outside

parking lot too small

great pool area

sanitizer, sewing kit, shaving kit, toothbrush kit (in case youve forgotten yours) nice lounge bar area plus

the pool and food is great

came here after staying at a not very good hotel with miserable staff, without wifi or ac

not much service around pool

pet friendly and so good with booked another night there in a week

easy to find and easy parking

beds were super comfortable, there is a lovely bar and outdoor seating area

wifi signal

super helpful staff and warm pool to start your day in

heated pool

the pool, the staff, the rooms were all above my expectation

the wifi was a bit unstable at times.

the gym machine didn't seem to

told us there's parking, which actually means you have to double park in a busy street in guadalajara and run

nice hotel and staff and good location close to restautants and nice pool

love the pool, patio, staff, breakfast, location, and room!

love the pool, patio, staff, breakfast, location, and room!

no yoga mats in the gym to do stretching, complicated gym access

and the bar next door played music so loud until 4am i could feel the bass in the room

downfall is the really loud bar across the street

also, we heard the music till late hours from the bar close by and didn't let us sleep

location within walking distance to bars, restaurants, night clubs and gym

booked a room with spa bathtub, but got one with a single bathtub

pool area was nice and quiet

the gym is small and just average nothing special

room service was inconsistent

the cost of items in the bar and no coffee in the rooms.

wifi terrible, service very poor, had to ask 2-3 times for things, terrible follow though, billing

pet friendly and just great people

is fine, but the beds are awful they are hard as rocks, nothing works at the gym if you can even call a

breakfast in week days needs a basically cereal or toast option

breakfast is excellent

parking could be a little tight, but the hotel makes accommodations

lost parts of our laundry and did not apologize and did not get back about it to us breakfast is not

not enough parking space, only seven places

don t have parking

staff was very nice, the facilities were ok but the parking closes before the checkout time, ruined our entire

everything. room was very clean. helpful staff. fast wifi.

amenities like laundry service, and on-site restaurant and bar

isn't a laundry service (just dry cleaning) but there are lots of affordable places a short walk

they ve got a good bar and excellent food options at the restaurant/room service

room was very large, and clean, the front desk staff and, room service very pleasant, it was in a great location

parking garage was difficult to find

the pool was not clean

the hotel needs some work ,the pool water was cold

the location is great if you are going to your visa appointment and it s pet friendly

were some issues with the room, the toilet was leaking, air conditioning wasn't working, no room service available

the pool is dirty /water brown