ivonne was wonderful because she handled a situation we had with laundry service with respect and integrity

some people at the bar in the pool area seemed a bit upset or angry

luisa from front desk and the guy that works the coffee bar during the day really really made my stay even more

wifi complicate accesss and no find air control, all was nice.

loved that room service was included

the room very spacious

loved the pool side

linda vista al mar y excelente room service

it has four restaurants, four bars (two by the pools), four pools, a gym, a spa, and a private beach

staff made it hard to book a spa appointment and ended up leaving without going to the spa

other services are much more expensive than average in panama, like the drinks, food, and laundry service

have liked laundry facilities

laundry service was a rip off (1

and spacious rooms pool area food hiking trails directly from the hotel

suite kitchen cupboards had no dishes at all

breakfast buffet is delicious

the pool was a delight to cool off in, in the afternoons

gym is ok, beds are great, rooms are spacy.

they gym is very small and old.

the meeting room in front of the pool

on doors and entered our room at 10:00am, while we were still inside and sleeping, to check for laundry, waking

the prices to send out laundry were completely ridiculous, five dollars per clothing item, (t-shirt five dollars

no laundry, room service, pool bar, restaurant, bar, nothing

laundry service is insanely expensive!!!

maybe the parking location.

the have a washing machine and dryer for laundry

, i think they need improved quality and more choose for the bar and restaurant.

wifi, breakfast

make sure to get to breakfast before it closes or you will miss your breakfast all together

lovely pool and restaurant/bar. comfy clean rooms.

having self laundry, gym, and pool was very nice

the room was comfortable, and the mineral water service on each floor and self-service laundry were added bonus

having a laundry room for clients to use at their convenience

courteous staff, good self-service laundry

laundry is not expensive and quick

wifi only available in lobby

also, there is no wifi in your room, only downstairs in the lobby

wifi only works next to the door of your room

wifi doesn't work in your room, works only in the

i had a decent wifi connection

staff we're very welcoming and helpful from food ordering to laundry and local

there is also a laundry and wifi

comfortable bed, private wc and bathroom, large sleeping room, fridge in room, stabil and good wifi and nice

its right above a casino

room, comfy bed,wall safe , cable tv, wifi, good a/c, great breakfast

she wanted me to pay for a dirty white handtowel that could easily be washed and cleaned with laundry soap and

location on the water exceptional view from room free parking great restaurant next door would definitely return

wifi at times was a little temperamental but not a big deal.

wifi requires annoying logins.

fun restaurant and pool adjacent

room was spacious. room service great

great faciliites with a rooftop bar and restuarant as well as a more casual coffee shop underneath

the rooftop bar is very nice with a great view

the staff were all super friendly and helpful and the rooftop bar and restaurant was nice as well

stunning rooms. amazing breakfast. brilliant location. beautiful rooftop bar / restaurant.

there is a little coffee shop attached to the restaurant which our kids would pick bakery items from to eat at

colonial architecture, comfy room and modern bathroom, friendly and helpful staff, cool vibe, bar and restaurant

the room was spacious and well appointed, great rooftop pool amazing breakfast!!!

we checked in there was no help offered with our bags and very little information given such as wifi access info

swimming pool

dont ask for the laundry service, we got back all our clothes with stains

putting a lovely bottle of sparkling wine in our room for new year s eve, helping us with laundry, greeting

also were able to get laundry done on site, and within a day

kind and helpful with any questions i had and even helped me with organising day trips and my laundry

lovely staff, who were super helpful and had done and returned my laundry within a couple of hours of arrival

it seemed like a laundry issue, but other than that, everything was excellent

laundry prices expensive

the laundry we used was quick and surprisingly cheap

issues, did not make my stay less and also easy to fix: - my room/bathroom did not have a towel bar to hang the

the rooftop bar was outstanding

i asked for a laundry and was told there s one nearby, no directions, just that it was nearby

the wifi didnt reach to my room

the wifi coverage could be much better on the balcony and the terrace on the roof

the staff at the rooftop bar wasn t really friendly or attentive

roof top bar thats quite fancy

the roof top pool and lounge is a must in the very hot and humid panamanian days with a nice bar where you cab

location, decor, staff, dinner, breakfast, toiletries, pool

location. restaurants and bars. room. breakfast. friendly staff.

at best,i felt unable to communicate with anyone in the spa or perhaps actively ignored with basic requests

everything very friendly staff very clean rooms fantastic restaurants and bar perfect location

the cost of drinks and services were expensive. i recommend using a different laundry service.

75 for 500ml water) and laundry ($2 to clean a pair of socks, 5$ per shirt) services are expensive, with cheaper

very tastefully decorated. stunning view from the rooftop bar (see photo).

great location excellent staff and great rooftop bar with beautiful views.

i bet the rooftop bar is loud on weekends

$130.00usd for 13 small items laundry.

laundry service prohibitively expensive, frankly ridiculous for central america

laundry was expensive

thing i didn't like was that i thought i was getting free breakfast (due to my seniority/loyalty with you all,

the food at the restaurant was amazing and the rooftop pool was clean and had an incredible view

the staff were super helpful and tried to help us with locating laundry and pharmacy.

laundry service was, unexpectedly, very expensive

laundry service was available during our stay, so we washed a few items in the sink

there's also a laundry service, which i found very good and inexpensive

breakfast was great and the restaurant was good, the roof top bar was lovely

room was below the pool and we can hear the pool making some noise

the breakfast was amazing and included, but you need to have dinner there as well as it was one of our

the staff could not have been friendlier of more attentive, the food in the restaurant for breakfast and dinner

breakfast and restaurant, beautiful and small hotel, impeccably appointed, attentive staff loved

the wifi could be better, we had some issues connecting.

looking out the window i could see homeless men sleeping behind the dumpster of the casino

the door to open the parking garage was broken but i was able to park in front on the street

it was inexpensive and advertised free parking

if i there were in-room refrigerators and a laundry area, it would be perfect for a long stay

i mentioned i was looking for a place to do my laundry and they directed me to a place nearby (you can also

the laundry service that they use is very expensive

laundry service, good quality restaurant delivery service

there is a laundry in the area and several places to do some shopping including a big supermarket

outside every dirty, the area is very getto and dirty , on the website said if you have pay for laundry and when

the front desk staff were not helpful when i asked for a laundry service

t have a laundry, iron, mirror in the room

weak dropping wifi in our room(403), no wifi at rooftop and around the pool. no smart tv.

a probably good casino, but the hotel would be a lower end motel 6 in the states

to make matters worse, the wifi didn t work in my room

wifi didn't work for me, room felt a little dated, neighbourhood could be a little sketchy at

parking

good wifi

wifi connection in our room was non existent, had to stand in the hallway to connect

is no airport shuttle or laundry service fyi but there was nothing not to like about the hotel

the hotel provided a voucher for breakfast at nearby restaurant too, since their kitchen is currently closed

was a bit inconvenient that the wifi in the rooms was undergoing reorganization so at times intermittent

no pool - there is a small hot tub on roof

despite not having wifi during my stay which can be an inconvenience because in this day in age, it s extremely

... that we didn't stay longer by the pool!

my spa treatments were fantastic, and the massage beds were the most comfortable i've ever experienced

shout out to raul at the pool

perfection, the food was delicious, the view from our balcony was exactly as hoped for and the pool was heaven

slept in hotels, nice comfortable pillows and sheets, amazing views from the room balcony and room service with

promissed laundry, there is not

they should have a sign for the parking lots

view from the pool and bar was breathtaking during the and night

parking spots are very limited and small

is that the wifi free it s just for the lobby area and not in rooms so if you want it on your room you

secured parking with night guard security

nice pool on the roof with a great view over the city

with furniture and random objects about- place in need of a face lift and pool needs a clean out, wifi variable

really the cleanest place (the room service is there every day, which is great, but let's say the

bathroom looked dirty, the wifi doesn't reach so i had to go all the way to the lobby to communicate with my

uncovered parking

wifi is essentially non existent

wifi isn t work in the room.

suggest that they include more information in the rooms for example regarding the spa facilities, laundry etc

great location in front of the river, the big swimming pool for kids and be surrounded in

it s extremely beautiful, the lobby, the breakfast buffet, the view - absolutely stunning

breathtaking view, clean room, beautiful swimming pool, friendly and helpful staff.

no fresh veggies at breakfast, however it's not critical.

wifi service really works

enclosed parking was convenient and safe

the basic bathroom was clean and well set out, and the work desk and high-speed wifi provided in the room were

need to request a room at the rear of the hotel facing the parking lot

liked the location and room service

the location of the toilet paper behind the sewerage. the area for laundry was a bit creepy

breakfast, pool, laundry and transport

laundry room perhaps needs some additional care and more service; coin change, routine maintenance,

very nice to have the option for laundry, the gym and the pool

gym consisted of a bench a treadmill a bike and a couple weight plates, do not expect to get a good

95 for wifi

we were going to ask for lemon at the bar for my husband's sore throat

didn t like that i was charged a $200 pet cleaning fee that i was not aware of until getting there

the view- when they changed me to ocean view room. room service is efficient

service elevator is completely out of order meaning the normals lifts are used by room service, employees,

breakfast

day after we arrived i asked the front desk attendant if the kitchen staff could use the microwave to heat up

bathrooms need more maintanance as well social area-pool

up some pizza for us, he said yes they can do it for me, however when i asked the lady at the bar she said no

location was good and breakfast delicious

we had planned to treat mother-in-law to room service and she was rudely charged at the room when i

very comfortable bed. good breakfast

first night i had no hot water or wifi and the air con was extremely cold so had to ask for blankets-and basin

the room service was very good and fast.the bathroom was ok.

early check in was very helpful

choice if you need to have a kitchen to cook, laundry

clean and well equipped suite with complete kitchen and laundry

the washer and dryer as well as hangers in the closet made it easy to have clean laundry

the suite is large and has laundry/ kitchen facilities.

love to be able to do laundry

they allowed me 2 hours of courtesy late check out

breakfast had a limited variety of side dishes, either you picked eggs with ham and cheese or

the rooftop pool was a very nice place to relax during the day

breakfast was ok in terms of variety on offer. no kettles in the room.

spa was not existent, the whirlpool was empty and saunas etc

laundry service, vending machine broken for the entire 9 days stay.

one in our group used the laundry - $3 for wash and dry of one load

laundry is very expensive

laundry area

for the city, all amenities on the doorstep, laundry, food, drinks, and taxi or walking

there are many other restaurants and retail stores nearby with a laundry/dry cleaners just across the street

room was located near the laundry and was noisy at times but not so noisy that i had to change rooms

pool, gym and room was clean and equipped.

perfect pool for swimming, spacious modern clean rooms, crisp new bedding, good ac system, wide staircases

wifi reception could improve a lot more in rooms

on booking.com they say they have laundry service at an extra cost. they didn't.

another few days until i had chance to wash it (backpacking) and this was the only thing in my laundry that

laundry is way too

the cost to laundry was excessively high

there is no where for customers to do laundry

however, while the flowers were amazing, the room bar was not stocked, there was no champagne, and the room

room service not available and charged an extra 5 dollars just to have food from the only

the food from room service was a little too cold and dry

we also appreciated the great breakfast, the beautiful views from the hotel, the walkability to great restaurants

good place to stay for one or two nights good breakfast and the suite is super nice!

first, it was a bit difficult to order room service because of the language barrier, which made communication

hotel has an excellent breakfast luxurious spacious rooms super comfortable beds and very good location

the casino was a great experience

bar at the pool has very load music, and my (small) group had the bad fortune to arrive on a

the breakfast buffet was good too

central location. and plenty covered parking.

the spa is not working either

access to the pool and the pool conditions

the pool was not full for 2 days

i dont have free wifi into room

they say buffet breakfast but it is fruit, bread, and cold cuts

really good breakfast..

the room on the 13th floor, with king bed, large bathroom, air conditioning, big flat tv, wifi and a beautiful

wifi is slow and unstable

wifi is also good and reliable

we even washed our laundry right up the stree

laundry

laundry would not be delivered to your room

the pool was not very pleasant too many kids on it and the water was dirty

breakfast, friendly staff, good wifi, huge room, nice pool, they can store your luggage even some days if you

hotel was good, clean, laundry avaiable and good wifi, options to book a tour and buy sim and e-sim

laundry facilities need updating. on-site restaurant has limited menu.

loved the laundry machines to do my own laundry

the self service laundry facilities used only 25c coins.

there is a gym, and a laundry area to wash and dry your clothes with was a nice touch

good breakfast and coffee options close by where we would have something to eat while using the laundry

within a short distance there are numerous restaurants, convenience stores, bars and a casino

parking garage had a front gate for security

no swimming pool

no wifi in lobby. so no uber access.

no staff could provide us with pool or room towels after many request

the restaurant had a delicious buffet, the pool area was calm and had a gorgeous view of the city at night

were very friendly pool is much smaller than described breakfast basic could do with more choice for europeans

there wasn't a room service menu, so i called to request for one

great gym and facilities ...

wifi, no laundry service here, they are renovating the floor so it is super noisy early in the morning

although there's no laundry right down the block is a place you can do laundry, to me the prices to have them

hotel is centrally located to basic amenities for a traveler such as laundry's, mini markets, metro rail access

the wifi was really good and i was able to do my remote work without hotspot

good room and good wifi.

no bathroom slippers, no menu in the room for room service

wifi did not work on the floor, ice machine did not work ,used the stairs to get ice needed for my

sleeping was almost impossible with the noice from the street and could only happen when the bar was closed

wifi in room was terrible.

you can connect only one wifi device, they charge additional fee for additional devices, ridiculous

laundry was ridiculously expensive

the laundry was very expensive.

the spa services weren t up to standard.

worthwhile liverpool and gym

the breakfast was great- a big staff that here to help in everything- big variety of food and juices

rooms are spacious and nice, the gym was good and i enjoyed the saunas

the gym is very well thought, can have proper workouts there

we rushed to the bar since they can t sell liquor after 7 pm and ordered dinner before 9

the gym is so fantastic, hotels rarely have such good gyms

i also had a spa treatment, which was wonderful

better than other local hotels in that price range really clean, facilities are working: ac, tv, wifi and room

parking is tight

staff were really friendly, wifi was good

was bigger than average budget hotels, nice size min-fridge, working ice machines, fast wifi, accomodating staff

good parking was nothing to worry about

the location was amazing, the room is so big and the pool was great

was pretty comfortable and clean and i like the extra space of the refrigerator and a mini kitchen

did not do laundry, which is a minor inconvenience

roomy suite with cooking facilities, great breakfast , laundry facilities, beautiful outdoor pool

great staff, very clean and neat, breakfast and laundry facility was great,

laundry facilities in the building and beautiful pool on the roof

hot showers, good kitchenettes, guest laundry - washing machines and dryers

the gym was pretty good too

rooftop bar was not in operation due to the season we were told

rooftop had a bar, pool and gym

should have more sunbeds at the rooftop pool and sad to notice that the rooftop bar was

breakfast looked and felt a bit lean, though things were always topped up on request and everything

no laundry service available

no restaurants or bars in the area. only the casino next door & the hotel bars

also the pool and hot tub was overtaken by little kids

there could have been casino promos to entice beginners like my wife

concierge could be more consistent and room service was a disaster.

the location and gym

gym and lounging areas

arrived early, staff was able to arrange an early check in at 10am

amazing and clean. beautiful gym and pool. staff was helpful and friendly.

they probably have the best equipped and biggest gym i have never ever seen at the hotel

there are also places for laundry in the same street so a good place to get yourself together after being on

breakfast was very good

breakfast is excellent and great value

bed, good breakfast

hotel was clean, beds very comfortable, cold air, friendly staff, and excellent breakfast with a nice variety

no laundry services as was advertised on booking

the hotel does not include breakfast when you book the room nor also it the laundry service.

was walking distance to the mall , laundry mats and to the columbian restaurant(our favorite) walk only during

parking and the area is close to some restaurants, laundry, other shops

only thing i didn't like was the pool

amenities noted laundry and there was none; staff did not recommend any

the hotel has no laundry

only disappointment was the pool was closed for maintenance

friendly, helpful staff. lovely, good value breakfast in attached restaurant. nice pool area.

room, staff, pool, location makes this hotel our favorite place to stay in panama

early morning someone knocked our door for laundry

not many places to eat nearby and we had an issue with the laundry service.

bit dark in the room and hall ways we were disturbed a bit of the hotel rooftop bar music at night

wifi is not so stable at room, need improved

to connect to wifi

is perfect, close to all the amenities such as resturant, supermarket,shopping mall,banks, and laundry

location for us, handy for the metro, supermarket, shops and laundry

breakfast variations, only waffles were missed :-), perfect pool on the rooftop and good gym

breakfast was great

pool water was not clean that's really was upsetting because my daughter really wanted to go in but

the bar on site was awesome, cool cafe selections, i loved the gym

full kitchen and a washer dyer combo

the room service food was delicious and well presented

the cafe and bar in the lobby are nice, too

very clean & modern! great gym as well!

laundry facility for customers to do their own, as in other hotels we have used in panama city

good wifi

the pool is very large

the parking lot is shared with the hotel bar/restaurant and can be limited in spaces at times

the bar that is down the hotel is great and with good food!