probably you need to add a small bech at the gym, it would be

spacious spa and pool area

the spa hasn t available the sauna

service was friendly, room was sparkling clean, and spa was a special experience

no breakfast included, the beer bar at the spa was not open which was our main goal to enjoy, the rooms are

beds were comfortable free parking

some kits are missing like hair care kit they don t offer clothes ironing service only laundry

good breakfast, logistically good positioned, clean rooms, laundry service fast

wifi was very unstable all weekend, we experienced multiple disconnections, and even we had to use

bar fridge was missing from the room

variety of the food in the breakfast is very limited, it was my second time on this hotel, it was exactly the

good infrastructure and parking. rooms are good for the price.

didn't like the breakfast, which was not included, so don't even bother.

the breakfast was a bit poor. you can improve it for the cost. however it was tasty

that la pet friendly

pet policy is limited. wi-fi could be better.

the pool, and the restaurant

rooftop pool seems abandoned.

1. room furniture, although modern, not very functional. 2. room service ... extremely bad.

gym must be improved

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

breakfast was amazing and the staff were exceptional

the room was clean and the pool was warm and of a good size, which is great for young children

pet friendly. staff

it was clean and comfortable, with a variety of options for breakfast

spacious and clean rooms private parking

had laundry done for a family of three the day before i checked out

gym, swimming pool and overall set up of hotel

the breakfast is really good and the staff was nice

the surroundings are rather ugly with a highway, a parking lot and a huge car storage place around it

has good space for parking

hot water, wifi doesn t work, breakfast is awful, old rooms with meccanical noise during the night

the pool was little

the swimming pool is exposed, to close to lobby

very clean, super nice gym

it has a coffee shop, juice bar salad bar for take away or in-store cafe

good wifi

staff is nice , wifi is good

comfortable bed, good working wifi, very clean and a shower with good water pressure

pet friendly low cost per dog

room was in the second floor, difficult to get luggage and pets up

gym and pool

the hotel is clean, elegant, welcoming, its facilities like the gym , pool and terrace are awesome

manager, check in, parking

the gym can improve and the pool

room service for food was spotty.

furthermore, the bathroom is outdated, bath tube is very small, the swimming pool had no water

pool

many people at the pool

internet wifi not very friendly to access at my room

fast check in also fast check out free parking

staff, yummy breakfast, beautiful grounds with a pool for familias and close to wonderful restaurants in the

the swimming pool/garden courtyard was lovely

everything is ok.. but it is better if the swimming pool is a little bit cleaner

spa on the third floor is very nice with several massage and facial rooms to accommodate several

the tradional mexican breakfast is one of the best we ve ever had. great fresh fruit as well.

it is pet friendly

all around the park and very safe location, the staff was very helpful and courteous, the breakfast was amazing

some rooms have no natural light at all. wifi so-so.

we love that it is pet

breakfast was included which was convenient

parking is by a third party and around the corner, people managing it are rude

location, excellent staff service, always attentive to the needs of the guest, excellent parking service

there could be a few more utensils in the kitchenette

excellent location, big room with kitchen.

kitchen had very minimal utensils and no supplies

the breakfast

noisy at weekends nights. breakfast could be more generous.

spa was being remodeled so there was very noisy

spa facilities off the main reception

everything except breakfast.

the staff was very helpful. we appreciated the laundry service.

they provided internet, computers, kitchen and friendly

no windows in the room and the spa is very expensive. nothing is included in the fee

hospitality and quality of the room, amenities, food and spa are excellent

loved the shared kitchen area

external laundry service the hotel uses is horrible, they ruined all my clothes

same day laundry service would be nice.

every conversation, laugh, luggage wheeled, laundry cart pushed- everything echos around the courtyard and is

wifi was ok

room service, needed more.

drinks snacks laundry bags should be replenished on daily basis

the kids club was not available, but other than that it was a ver good stay.

water in the swimming pool is cold

i recommend staying at the club level rooms since they have a snack bar with very good assortment and breakfast

courtyard rooms quiet. good location and easy parking. rooms comfortable.

were only 2 breakfast choices (no variety)

they state they are pet friendly and your dog is welcome

is not pet friendly as it says in the description of the room

gym was extremely hot! couldn't complete any training session.

breakfast was amazing and started at 7 am which is early for mexico

almost forgot, it was missing a laundry room too

it was a large, spacious room.it was easy to find english speakers. room service was excellent.

internet wifi was so bad we couldn't stream any content

breakfast had different options , delicious

very comfortable, safe, cleanest, room service excellent location, affordably prices recommended

neither the wifi nor the tv worked in my room

cold a/c in the room and internet works well, both wifi & wired

wifi didn t work, the tv was not working either

poor wifi, no gym.

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

there was no wifi as a foreigner it is necessary to have a wifi.

wifi didn't work

wifi was not working properly

nice pool

had to change rooms due to a plumbing issue and thought we had gotten a quieter room, near the pool, but then

had a large suite with both a balcony hovering above the pool, and a terasse on the other side

the pool looks a little sad, only two lounge chairs and it was hot

oddles of parking spaces right next to building

good wifi

location, staff, ac, shower and wifi work well

wifi didn't work very well in the room despite them giving us access to a different wifi, it works

the bathroom is large and comfortable and the wifi speed is fast

lovely people. great breakfast. great location.

free breakfast at the rooftop restaurant was a plus

the room, breakfast, location

wifi signal was weak in the room, but improved immensely at the seating area just outside the room

an additional breakfast options for example; scrambled eggs, breakfast sandwiches or breakfast burritos - i know

from cecelia and liliana at the front desk who booked us tours, dinner reservations, taxis and spa appointments

wifi was very good

great location and price! lovely breakfast!

location: near the historical center, good breakfast for the price.

breakfast in the restaurant was good. dinner not as much so

parking was available

nice buffet breakfast and a beautiful park across the street

i enjoyed the breakfast in the restaurant

wifi but no internet during our stay.

rooftop lounge and pool is impressive

good location. has a gym.

politeness of the staff at the breakfast could be more welcoming and the opening times of the pool

breakfast included was a great $ saver

parking was kind of difficult

the parking space is not enough and you might need to park your car on the street

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

parking , staff, and restaurant

the laundry schedule is only in working hours and they do not have irons for rent

wifi worked well

location was good, had parking for us

hotel was in a good location and it was nice to have parking available

free parking and pet friendly but you have to may to bring. free parking

advertised wifi which did not work and there was no breakfast or coffee which was also listed.

very good bed, great wifi

wifi in upper floors was weak

services didn't work well (weak water pressure from shower, hairdryer didn't work, wifi is weak and unstable

and i think they lost one sock in the laundry

one more advice, if you can avoid it, do not have them do your laundry, they charge twice as much as any other

there are sufficient outlets for electronic equipment and the wifi is very good, the breakfast is adequate

the wifi doesnt work

has no flexibility: it's difficult to have a good shower there and next to impossible to bathe kids

i guess we were there off season, restaurant, bar and spa were closed

the included parking is a good perk

wifi not working despite checking with front desk

hotel has no simming pool

the personnel is very nice and very helpful and of course the parking service is a real advantage especially

internet, no laundry service

was absolutely no working wifi in our room and barely any at the entire hotel for our entire 4 day stay

had breakfast, my daughter and i ordered chilaquiles, she had queretaro style and i had green sauce

hotel, great attitude by all at the hotel, delicious breakfast

90s disco music during breakfast did not match the setting.

wifi sometimes didn t work as well, no lunch or dinner service

at the end of our stay we were surprised with an extra charge for our pet that we weren t informed of initially

there had been written information in the room and a map to explain a bit about queretaro and the spa services

rooms arranged along a series of courtyards into the block, with breakfast tables in the courtyards

the 24 hour honour bar was an added bonus for weary travellers

the breakfast quite good

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

breakfast is coffee and toast, anything else is extra

after getting our room we tried to get on wifi as it's our only way of communicating

breakfast was just ok (fruit, toast and coffee) but menu breakfast was really good

wifi was a little spotty but worked

no breakfast offered no coffee, kitchen closed

there is no room service

* wifi * staff- from the afternoon, not reliable

no wifi and service

nice. clean. great location. friendly staff, good wifi.

great central location. spotless clean. fast wifi.

strong wifi and hot shower

some work done while i was there including a zoom call so it was important for me to have good wifi and it worked

wifi worked well

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

staff was friendly all the time, it was so cool to have free cofee and water all the day at the breakfast room

breakfast started 20 min. later

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

boutique hotel, very helpful and friendly staff, great location, great, breakfast, and a hot

it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express

our room was great (clean,spacious, decoration was beautiful) the spa + massage was a 10/10

the wifi barely worked at night

the breakfast included was delicious but mostly the owners were so kind and helpful and really made our

we had many( wine glasses,wine,ice, laundry services , dining, etc)

access to the parking is a little confusing, because the hotel is in a pedestrian street, so we ended up parking

we had the big room with a kitchen

good wifi

hotel is clean, comfortable, great room service and friendly staff at the desk

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

also the wifi was iffy

very cute patio and design good wifi outside the room very nice & friendly staff

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi didn t work at times

there were occasional disruptions with the wifi signal, but nothing terrible

they don't have room service

very good breakfast

menu in the breakfast was short

breakfast selection was good!

removed the breakfast like 5 minutes earlier and we weren't able to eat something there

also the pool need to be warm up because even at 2hpm it is really cold

view on the pool

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

also we went there because of a good experience 10 years ago, excellent food thru room

the pool & the service of the personnel, they were very kind with my family.

the gym was small with just a few machines and lower weights

pool temperature

the staff was helpful and the parking was huge

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

there's no good parking entrance road sign

it is one of the few that has a own parking

excellent location, large room with 2 stories, good wifi, parking in the premise.

as the place has a lot of character, is close to main squares but on quiet street and has its own parking, which

excellent location, free parking, spacious room, good value for money

hot water with good pressure, good wifi and daily service

the food for room service took too long

the swimming pool was in another building

cheaper breakfast and kinder staff.

great service, protected parking, nice room.

they said they had a pool and a jacuzzi,but it was only a tiny pi pool with dirty water, it wouldn't fit 10