complementary breakfast wasn't impressive

the wifi was slow

living room, dining area, kitchen and bedrooms were beautiful and modern, very neat and had every appliance and

the window sills in the bathrooms were not cleaned the second kitchen with the gas cooker and balcony was not

it had a nice outdoor pool

free (and elegant) breakfast

the breakfast was perfect

wow,breakfast was good

love everything about the property ,the breakfast,the environment and the friendly staffs

very clean and stylish room. great facilities. great breakfast with good variety of options

wifi was bad the first day and i had to incur expensive roaming charges to conduct my calls on

well organised and friendly staff and breakfast was excellent.

during the day the wifi was slow, but an advantage if you come for some good rest

the facilities including the swimming pool makes it exceptional

nights from people who hadn't lodge there

they have a swimming pool which is great, place wasn t bad for the money

people were partying at the pool

pool was nice once cleaned, gardens were attractive unlike some places and the staff were all very

bed was very uncomfortable; no water in the shower, no restaurant or bar, pool was dirty

lied about the pool even though i called several times to make sure it was operating

- when we asked for the wifi code we where told it was finished and with no apologies - linen not clean (bath

the noisy generator behind the rooms and intermittent wifi.

very nice and helpful service - cleaning staff, security, reception, laundry

laundry charges and the fact that the telecom wasn t working in the room which made it difficult

good continental breakfast, nice pool

the pool and gym were a nice bonus

little options in bar and restaurant, most things on menu were unavailable

laundry room noise at the pool ridiculous

no ironing board and the laundry services are extortionately priced and means you're tied to them as to when

great gym, breakfast, spa etc unfortunately the laundry company inaccurately laundered my suit causing it

breakfast was not great

staff were outstanding. reception and bar staff fantastic. pool and restaurant brilliant.

cleanliness. the breakfast was great

the breakfast was always good. all staff were very friendly. my server

free breakfast and wifi.

we did not get to swim as the pool took days

i stay room with pool terase side it s looking very peaceful with green open place

this hotel got a gym swimming pool and restaurant plus breakfast, they even brought to the room

breakfast is not included with the family room, though one day we were served

the hotel was very clean. the breakfast was served in my room and was always on time.

the location is beautiful and serene, rooms are clean and reliable wifi

if restaurant, then better for lunch and dinner , breakfast was good ud83dudc4d for me i take oat with milk

a variety of breakfast options would be great.

breakfast was good, i liked the gym room and swimming pool was clean

the gym and the breakfast

they helped me organize a lovely birthday breakfast! i loved their professionalism!

the breakfast was appreciable. i like it. the hotel is well located.

it's not clear from the information sellotaped on the reception counter what the free breakfast arrangements

breakfast was okay. location was quite far but okay.

the wifi was working but wasn't in in range at my room told the receptionist and he did nothing about

location was great was able to walk around ` breakfast was filling each day

wifi and the breakfast

breakfast was very delicious and appetizing

not much variation in breakfast, the pool was not useble at time.

wifi and the breakfast

breakfast was good customised to my liking

the breakfast could be more generous.

the location is good. wifi good.

breakfast not great at all

breakfast was not so great

breakfast could be improved, only chinese dishes and few african foods.

poor complimentary breakfast

outside bar was good

staff was nice and the room was good value for the money but they can consider including free breakfast

the receptionist who doubles as the kitchen staff was friendly and hard working.

the breakfast was good but everyday something missing (fruit, bacon, bread) it would be better to

i expected room service on the second day of my stay.

was no lighting and music at the poolside to put more life to the hotel

laundry service was efficient

good breakfast shuttle to airport supporting staff easy check in shuttle driver did wonderful.

kindness and customer focussed shuttle to-from the airport availability of the pool and the gym 24h we had a

food was delicious great customer service by all staff good air-condition in the rooms great pool area relaxed

mosquito bites at the pool side bar

but in total, the ambience was superb, the wifi signal was good, and the cleanliness of the room, plus the room

isnt great booked this place specifically for the pool, restaurant and airport transfer

little to no wifi and when you do get connection, it cuts off after a few seconds or the most 2-3 minutes, then

your gym was also not operation to enable me exercise

pool was half empty and looked

also, you have to pay to use the laundry facilities and for room service even if you're purchasing food from

same breakfast everyday

breakfast was truly nice, i particularly liked the steamed vegetables, although it wasn't offered

breakfast. it was eggs every single day

the breakfast i wish there were better choices

at the front desk telling me that it was not free and even worse, i will have to pay extra for room service

the breakfast is very good

the breakfast was not complimentary which was a bit disappointing especially because the restaurant and

think breakfast should be complimentary to help maintain compatibility with other hotels

breakfast served in the room because of covid-19, but i think it is a bad decision

they don't provide toiletries, have no proper set for breakfast,cleanliness is missing

they don't provide toiletries, have no proper set for breakfast,cleanliness is missing

great security, friendly staff and very lovely room. well equipped kitchen.

well equipped kitchen

is not offered there, but i like the kitchen in the room, suitable for making own breakfast

well stocked kitchen and clean apartment

good wifi connection

the environment was very good, great customer service and laundry services.

i was not given receipts for room services and laundry and got ripped off

friendly staff, great bar and restaurant, great service!

and lastly, the on time airport shuttle always remind me why i stay and can't wait to return to oak plaza

great breakfast

i stayed for 5 nights and the wifi worked for only one day

weak wifi in the room

good restaurant, new hotel, perfect swimming pool

wifi was functional too

we had a very nutritious free breakfast and quite a stable wifi for 24 hours

breakfast was toast and egg

8 pool ball and table tennis

the breakfast, the lady there was very professional and enthusiastic

we had a very nutritious free breakfast and quite a stable wifi for 24 hours

francis at the laundry, really professional

the service like laundry was very expensive.

the staff was outstanding the housekeeping wonderful the shuttle service was great

good variety of breakfast and choices. location is good but a bit far from main shops.

apart from the gym and swimming pool, there were no other recreational facilities.

the position is good, professional staff, good laundry service

delay in room service wifi is open and free access??? not typical of a business hotel

the breakfast options were limited.

bath tubs are terrible breakfast is very poor wifi connection keeps on breaking up

there is a bar lounge area, with a tv on the third floor for casual meetings or to just chill and relax away

breakfast was not so attractive for me.

com their laundry charges are insane- charged $us70 to clean and fold a small bag of washing- when i

prices, laundry.

the pillows were very comfortable breakfast was very good

room service prices for bar and restaurant was very expensive and overpriced

staff, amazing dinner & breakfast and i also like the pool very much

hotel services (laundry or drinks at the bar) can be inexplicably pricey.

space,staff was excellent location great breakfast good & facilities gym,spa & swimming pool on

great facility, great rooms, super friendly staff, with a good breakfast and very good gym

took an hour to check us in, & only one staff member is running between the bar, restaurant & room service we

tv or phone in the room ac not working in the room balcony too hot due to ac engine no room service terrible

there was no free breakfast

breakfast was also tasty and the staff - friendly

the restaurant and the bar were also not working

breakfast was not offered location is not exactly what was advertised

wifi only worked at the reception

onsite laundry room was either not functioning or they did not have staff for it

breakfast

room service is good also

there is a small but warm and clean swimming pool with a nice sitting area in front of the property

location warm welcome by staff wifi clean spacious rooms breakfast

their restaurant closes way too early, by 4pm and the laundry also closes by 6pm.

great hotel, reasonably priced, with swimming pool and nice clean rooms.

facilities weren't very impressive. pool very small. gym dirty and bad equipment.

loved the gym though small, it's well equipped

staff are relatively friendly and helpful and the hotel has good parking

i liked the environment and the breakfast

wifi not working

no breakfast provided.

the roof top bar and restaurant is airy and so comfortable

staff were too nice they had to get me my special breakfast every single morning, even though it wasn t on

it doesn t have a pool or gym

the bar stocks no local liquor products only imported liquor and local beers

wifi worked welland was quite fast

i had to answer a knock on the door for breakfast and could not relax in the morning.

great. they should however offer variety with their breakfast.

breakfast for intl traveller's is too little

left out and a very small omlette when requested- i didnt bother after the first day the swimming pool was green

small but pleasant outdoor swimming pool

the breakfast menu could have less carbs and more protein

the pool area is lovely and the music playing from the bar was very chilled and gave a great atmosphere

the cleaners tried to scam me and charge me 70dollars charge for laundry for 9 items of clothing that didn

the rooms were kept clean, and the clothes we had sent for laundry came back to our room washed and neatly

the pool is functional but so basic not like the pictures at all

the breakfast was good and the place is really quiet and very clean

breakfast was sufficient, though in typical african fashion the setup sometimes took a bit of time

cleaning i d also rate room cleaning and laundry 5 stars for the superb service front desk the front desk

the airport for one night layover, return to the airport the morning after with the hotels free shuttle

overlooking a building, and there isn't an accessible pool because the hotel is under construction

wifi service was very poor

absolutely great value for money, in addition a simple but great intercontinental breakfast

the restaurant got my room service order wrong twice, i had to wait 15 minutes to park my car on the property

if only there was a pool

a pool is on pictures on the computer when we reach no pool food was cold breakfast was cold al

there is no swimming pool

didn't like that our breakfast took over an hour and there was no sense of urgency in the kitchen