wifi was good

the staff were so king and helpful, the food and service were excellent in the bar and the hotel was so clean

to get parking outside room in courtyard, had a few mishaps at breakfast (unclean cutlery two mornings &

good breakfast and excellent service

we booked the family room for our family of 5 kids ages 1, 11 and 15

great big car park so no problem parking the car

would be good to have wifi in room

linda waitress in manor bar was exceptional

parking has deteriorated due to a new layout with the new location poorly signed and

kids running up and down the hall late at night and people fighting and nothing done about it

coffee machine bottled water plenty toiletries good quality linen staff very friendly & informed parking easy

ample free parking for guests

were not helpful at check in & made me wait right up to 3pm for checking in with 2 small kids

wifi access - code wasn t provided in the room

liked the extremely secure parking as i had collected items for my business during the day and they were stored

the spa was lovely and they were so accommodating fitting us in a late

particularly poor neither of my phones had any signal to the point where i couldnt even call my kids to say

breakfast was a little unorganised

the service in the bar was also excellent

hotel , food is fantastic rooms are lovely and the staff are amazing expecially brenda from the bar such a

our second time staying at the hotel when take kids to emerald park

late check out until 2 o clock

great breakfast and bar.

good wifi staff very friendly rooms were comfortable breakfast was good

poor wifi connection strength

helpful staff, everyone we engaged with could not do enough for us including a very early check in for 5 room

receptionist was so lovely and went above and beyond to get an early check in for myself and my friends that

the hotel didn t do room service after 9pm and all they had to offer was nuts at the bar

be nice to see daily room service returning

nice stay, staff were very helpful, only downfall was been told we couldnt have room service dinner when the

had to ring down for towels as only 2 towels were left for 2 adults and 2 kids to share, we also had to ring

had to ring down for towels as only 2 towels were left for 2 adults and 2 kids to share, we also had to ring

heavy doors that make a fair bit of noise and wifi not very good in bedroom. tv bit small too

beautiful hotel with lovely grounds and good parking

free car parking

room the door was like listening through cardboard, laundry room across from our bedroom door and could hear

comfortable. excellent breakfast. friendly staff. lots of parking.

no spa facilities

parking can be very full with the leisure facilities

great value good breakfast and staff were wonderful

they have an express laundry service - totally worth it for someone who doesn't want to spend hours in a

room was fantastic, great views over fields and golf course, room was so

the shuttle is very frequent though from what i could see

the shuttle bus driver george was extremely friendly and gave us a brief history lesson about the

hotel is stunning and exactly what we wanted for an overnight get away from the kids :) the staff couldn't be

was very uncomfortable our room must have been below the laundry room because at 7am all we could hear was a

room was directly below what must have been the laundry room so in the mornings it was really noisy with staff

excellent breakfast

breakfast was excellent

i liked the friendly atmosphere,good food,nice bar and music was great too

quiet room, comfortable lobby for a chat of an evening, and an excellent cooked breakfast

remote bed uncomfortable no mini bar or over night room service no decaf coffee poor quality

fatty fingerprints on my breakfast plate, no vegetarian room service option (so despite the bad weather i had

wifi came and went in the bedroom

swimming pool too

wifi was poor, couldn't get logged on then dropped out after 20seconds and couldn't rejoin

an age restriction for the tiny kids pool to be put in place for say 5 years and under, a lot of the time older

inside pool breakfast (lovely porridge) parking facilities the pillow was brilliant

staff where so friendly and very helpful. brilliant choice for breakfast

the wifi was not extremely slow, but definately not fast.