room cleanliness, laundry services, breakfast options and staff.

service never came, the laundry room next to me was comically loud, the front desk was complacent, pics of the

pool had a sign saying it was closed for the day and this was the whole reason we booked a room at

the parking is fairly limited and there was a semi in the lot taking up valuable parking spaces

adequate parking

spent a little more for a fireplace room, was a little disappointed in the fireplace

no room service for short stays. had to go to front desk to pick up towels or tissues.

place to stay with a pool

more like a pool

wifi reception.

since we were there for several days, it was great to have access to a laundry

suite with kitchen and there's a laundry room

laundry below us ran all night and rattled furniture keeping my spouse awake

went to the bar to get a glass of wine and it appeared very disorganized and food and dishes all over the place

gym

didn t find a plastic laundry bag and the shower tended to result with water on the floor

laundry facilities weren't working - wish they had a set of 2 washers and dryers so if one is

room located across from very noisy laundry room

size and comfort of the room, the laundry facilities were very well priced, the pool was open, awesome

laundry room flooded twice

they had a very nice laundry area

laundry available on site

useful to have laundry facility

breakfast and front staff were very friendly

very willing to work with me having a guest come in halfway through and they provided extra early check in

pool was close and laundry

hotel in the states i ever had, i love everything pool, breakfast, snacks, wine in the afternoon

pool was close and laundry

the fully equipped kitchen came with utensils and cookware

big room with kitchen and fireplace, good

the laundry room had an awful smell

under construction, laundry facilities was not available

loved the whole experience from check in, morning greetings and breakfast had a great selection

the rooms, pool and breakfast

guests have to reserve the pool or gym which is a major plus

the pool which was loud, the service workers should have their own elevator to bring dirty laundry, etc

did not provide trashbin, laundry bag/basket, and no exaust fan in restroom

no laundry service

also, perhaps a laundry room would have been nice

only thing was the pricing of the food in the kitchen for it's quality

we enjoyed the delicious options for breakfast

ample parking

the gym is unavailable, and the breakfast area is not comfortable during this time

need to open amenities! breakfast, pool, hot tub, your main attractions!

staff at front desk and excellent service at breakfast bar.

laundry facilities on property was very convenient

room smelled like dirty laundry

i like having laundry facilities in the hotel

i also like the gym that s open 24 hours and the restaurant and bar

the pool was heated and my kids and i enjoyed veryy much

there's no laundry room.

pool was open 24 hours

pool area was slimy and not cleaned up between assigned swim times

gym was tiny and only one treadmill

bar food was similarly of low quality

also, the onsite laundry was straightforward

there is even a little laundry room on site to do your own laundry

they had a great restaurant bar and grill as well

hotel has become pet friendly and i did not realize this

really appreciated the made to order breakfast option, as well as the fresh steamed rice and hot oatmeal options

a laundry room was a plus for me saved the day

hotel is a very good value with an indoor pool, exercise room, laundry and a very comfortable restaurant with

gym has free weights and cardio machines

was sad we couldnt use the gym, and also wish there was a little more to breakfast

i was charged a data fee if $4.95 that i wasn t aware of. wifi should be free.

laundry facilities, nice pool, good breakfast

onsite laundry

property was right off the freeway, had free parking, free breakfast, comfortable room and excellent staff

the breakfast was amazing!!! friendly staff!!! definitely staying again

decent gym and good pool with great hours

laundry facilities was filthy, had to clean the washer

laundry facilities (washer and dryer good)

location, breakfast poor, no house keeping, no laundry kit to buy as they announced.

indoor swimming pool and anytime access to the laundry room area was wonderful

room, soft bed, fast and stable wifi, good staff and good breakfast

they had a laundry room

it has a laundry, which wa great to catch up with some washing

always never a problem when we stay plus the laundry room is convenient

could hear the laundry going on and off all night

no laundry detergent available for purchase

laundry room got only one washing machine and people are waiting all night long

having a laundry room available was an extra bonus

was not top, issues with the gym equipment not working, laundry room had burning smell

the bar is closed is on the weekends which is a bummer

i went to check into the hotel with my 4 kids and i noticed that i had lost my only card, therefore had to

cept the breakfast) - the staff - the cleanliness of the room - the kitchenette in the room - laundry - basic

), large and comfortable room, amazing breakfast

the cleanliness of the room and the facility. easy access and availability of the parking lot.

super friendly and helpful staff, the breakfast, the safe parking lot, the large room (with kitchen

hotel was new and nice with a good breakfast. located right off a main exit.

was nice to get a load of laundry done seeing that out simple day drive turned into several nights away

guest laundry

/ exposed outlet face ( my grandson wanted to stick a hot wheels in it before mom stopped him ) , laundry did

it was beautiful & very comfortable. we were able to also do laundry there- what a blessing!

good location. very comfortable beds. friendly staff and good breakfast. laundry services.

we were placed in a room (424) next to the laundry room and were kept awake past midnight while someone did

husband couldn't get his computer to connect to the wifi, but i didn't have any problem

i m not sure if they have they have wifi

great indoor pool and restaurant

the pool area was very nice. staff was very friendly and helpful.

elevators were slow and there is no laundry facilities.

many perks were actually tied to being a hilton member, and the wifi was not great for me personally

warning at checkin that kitchen would be closed would of been helpful since it was just me and kiddo

wifi was good

poor signal/wifi

above the hydration station water was cloudy so couldn t drink breakfast was poor the swimming pool was very

the pool was way too cold.

very uncomfortable beds and pillows. pool was small and cold.

so clean, best in class breakfast, very nice location, ample car parking, wonderful rooms and most importantly

to access, quiet, breakfast and bar service, but no food or tapas (although advertised) in the afternoon

the laundry area is really convenient

great amenities and the room was actually a suite with a full kitchen, separate living room and bedroom areas

-indoor pool and gym available (nice amenities, even though we didn t get to use them)

loved the location and breakfast was good

was good for what we needed- though it s basically in a parking lot with other businesses they did a fair job

amenities were not as advertised (pool, laundry, breakfast, 3 -12 timeframe, etc)

laundry room was really hot.

laundry room was substandard

laundry service and all things provided at a reasonable cost

laundry facilities

i brought my kids and even they wouldn t get in

free parking. nice room.

the wifi , the color of carpet, the breakfast, room size, the television location.

staff who always greets the guest with a smile, to the cleanliness of the place and the grab n go breakfast they

parking was easy and close to enter area

breakfast, little kitch in room, laundry, hourse keeper, front desk, lobby, surrounding, and haapy hours monday

free breakfast and stocked snacks in room!

the kitchen inside the room is very convenient and has most utensils that i needed

the small kitchen was useful

breakfast was ok.

the amenities 24 hr gym, laundry service, free breakfast, close to downtown

breakfast: was so good

access to the pool and jacuzzi was a plus

the only critique i have is the small puddles of water in the pool area.

very pet friendly

cost to use laundry machines was a bit high.

my family enjoyed the indoor pool, laundry faculty, complimentary breakfast, friendly staff and cleanliness of

rooms are large, guest laundry onsite, window opens and overall quiet hotel. staff was friendly.

there's also a laundry room available

laundry facility.

ordered in room service for breakfast just tea, coffee and toast

there isn't a gym here yet, but lots of walking paths and bikes for our use.

the restaurant and bar have amazing views and if you want something different, there are several other restaurants

able to travel with my two dogs, ordering them room service for breakfast and walking around the property

no room service despite covid - seems keeping us in our room would ve been good

bed was nice, the bar and restaurant were exceptional

coffee bar could have more options. for breakfast.

small gym, no pool, room was not made one morning

the service at the bar was amazing

wish you had more snack options or room service

of the property, the helpfulness of the front desk, and the impressive cleanliness of the laundry rooms and gym

ample parking with bright lights during the evening

we liked the coffee bar being open all day and night; we also loved the cookies

i didn't appreciate about the property was the absence of a hot tub and the inconsistent breakfast schedule,

stayed for one night with kids while visiting willamette valley

good on-site parking and laundry facilities

laundry on site which was easy to use (they have quarters and soap at the desk)

the proximity to the laundry room. we heard it through the night

self-service coin laundry is available for use, so it came very handy for my 11-night stay in america (of which

laundry machine available, small breakfast provided

the hotel also had no laundry machines, and the nearest laundromat is across the river in east portland, meaning

no laundry facility

room, pool, gym

great location, comfy beds, and a nice pool. would stay again!

only thing wrong with the stay was room service breakfast

) but no laundry on premises, which makes it hard to exercise and have clean clothes (they do offer a

details in the bedrooms were missing like two robes (we only had one), and a dirty laundry bag (it wasn t in

the gym was also decently sized and had two peloton bikes, which was a plus

had breakfast in hotel and could walk to portland art museum

most pet friendly place i have been

was placed next to the housekeeping room so laundry got loud in the early hours of the morning

no to go available, no room service

wifi access made very smooth for longer stays!

it would have been nicer to get room service without asking, but staff was friendly when i needed new towels

wifi was good only for very short periods of time then i had to sign in again

washing machine or dryer to do laundry and the laundry service was prohibitively expensive

no guest laundry. that was the only thing.

ordered room service for kids and they loved the food

gym slightly underwhelming, but enough for your basic needs.

blocked and had to be fixed but no acknowledgment or apology when we mentioned to reception, kids not welcome

room smelled liked urine. no mircrowave, fridge or laundry facility

no laundry except between 8am and 5pm, the rooms are old and uncomfortable and breakfast/ eggs and

not kid friendly. no pool. no microwave. charged to have laundry done. no continental breakfast.

also, i expected there to be amenities already in the room including laundry bags, trash bags for the bins,

no pool; no laundry facilities

elevators were fast; parking was next door; fitness pool area was excellent, and the staff was tremendous

room service breakfast was cold; forgotten items took 10 minutes to arrive.

bar and restaurant area had a great vibe and was always busy

bar didn't open until 430 after driving 3

family friendly, pet friendly

had a guest laundry with two washers and two dryers open 24/7 (tokens available at the front desk)

it was clean and the laundry room was clean

free laundry service for washing uniforms was very appreciated

room above the laundry was a little loud.

laundry only on 2nd floor and nowhere to sit and wait for it to be done.

the guest laundry was a mile away from my room.

the microwave was broken. no replacement. maybe there could be one in the laundry room.

nice proportioned room with excellent facilities. great access to laundry and train station.

laundry facilities were entirely messed up - multiple dryers wouldn't heat, equipment not starting,

located near mall laundry room appreciated

there is no laundry room

no microwave, no fridge, no laundry plastic bag, no cups, no coffee maker with packets of tea and coffee, no

no laundry facilities.

ability to have a late check out was

i did not got the change to try the gym but it seemed

nor scheduled - very bad location - many homeless people and noise from outside - gave them laundry to clean,

friendly staff and pet friendly

love the design of the room! central location. well equipped gym.

if i may provide simple but valuable inputs are: (a) very slow wifi speed for business needs and (b) should be

nice bar in the evening and good breakfast in the morning

then our room was above a very noisy room - maybe laundry facilities of hvac system under us

is no room service no please to eat breakfast and for cleaning the room i have to call before 24

wifi was spotty but the staff took care of me

the wifi was spotty and sometimes unavailable in the room, the tv was not compatible with streaming

room was great especially the fireplace. staff was responsive and friendly.

smell, the homeless people bothering my family, the broken fridge, laundry facility, small bed

i love that pets stay for free. i would recommend this hotel.

should be cheaper because no room service and no breakfast

beds, cool lobby/bar/hang out area and simple but fun pool space for kids to play

nice gym, friendly staff, tvs 55'.

great room, location, lobby and bar with good restaurants nearby.

check out they were 2 employees helping people to check out and when it was my turn one left to bar and talk to

cute decor, comfortable bed, nice gym

didn t have room service/cleaning when we were gone not sure if it needed to be request or it was

amazing vibes, loved having a bar downstairs to go to and the staff was always super nice and helpful

no on site laundry facilities

we asked for a last minute laundry and they helped us, everything was ready in the perfect timing

going on in the lobby and the bar and restaurant was closed due to construction

60/night parking, no pool, our room had a terrible view of behind an old building.

even the food from room service was good (which never happens)

at check-in, bathroom sink not clean and random (maybe used?) laundry/pillow case on floor.

service was sloppy at times eg did not send off laundry

downtown location, good coffee shop in the lobby, and a fun bar in the evenings

gym facilities were clean and a decent amount of equipment

the coffee bar omg the best i have ever had!!!

laundry was returned one hour later than described

great bar scene on 15th and 8th floors

scrambled eggs from room service

dining/bar/gym facilities in the hotel are very nice, no issues

pet friendly, you can have your pets stay there but you must be with them at all times

nice kitchenette. self serve laundry room.

laundry in the building for a very fair cost

great location. very handy to have a kitchenette plus laundry facilities in the building.

laundry available in the building and reasonably priced

it s like your own apartment in the city. cool neighborhood and laundry available on site.

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business

nothing unsafe that i experienced but maybe a bit different with kids or something

declined room service for the day but the maids tried to enter several times to clean the room still

it felt a little like the kids were running the house

my kids and i loved the rooms and city view

my son had allergic reactions to thetrong fumes in the parkade eminating from the laundry

there were no laundry facilities.

beds are fairly small for two adults, but the kids were comfortable

out of pet water bowls

the welcome drinks, unlimited water and pineapple shaped cookie treats were a hit with the kids (and adults)

own guest laundry and free wine tasting

loved the fact that the hotel has parking, a laundry room and location is convenient too

laundry facilities very useful

the hotel has a guest laundry which was very handy and the room was very clean and comfortable

there's a reasonably priced, self service laundry in the building which was great as we were travelling for 3

no way to hang bath towels or to be green in saving the laundry usage

decent gym for a hotel, can do a complete upper body workout but useless for a leg day

the gym was clean and up to date

the hotel is pet-friendly but there is not many areas around the hotel for your dog to use the restroom

people in the gym drop the weights and it's very loud

i understand the theory behind not having compulsory, constant laundry, but it was really crummy that we couldn

the only inconvenience is that there is no place to do your own laundry, but they do offer dry cleaning and

the oversized spa tub was wonderful!

the gym is very small. didn t have any water available to guests either

room service was very quick

absolutely nitpicking - i did not see any laundry done during my stay, but i also do acknowledge that i was only

onsite laundry except for dry cleaning which takes an extra day, also no nearby laundromat so to do your

no laundry area to to laundry.no microwave in the room to heat stuff up

free drinks between 6-9pm was great & also the pet pack was above and beyond!

the wifi didn t reach our room on the 5th floor.

lacked kettle/jug for making hot drinks in room. no facilities for doing own laundry.

it s pet friendly hotel

used room service and meals were very good and not too long wait time

wifi didn't reach my floor after a day, i had to go to the lobby to get it for the second day, slow

the gym was very sparse but it was okay and clean.

wifi slow, but resolved issue through maintenance

professional staff, prompt service, from room service to front door

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

super clean. friendly staff. bar had some unique cocktails and decent food.

early check in, price. nice room. friendly staff.

good to have self laundry service

laundry room is small and needs more machines

two separate bedroom, each with own full bath room. full kitchen

nice kitchen and utensils

the complimentary breakfast was excellent

keeping not a daily thing, no change do to laundry (would be best to have a change machine), soaps in the showers

they had a laundry, which was really great

dryer didn't work well, but at least they had laundry

moved my clothes in the guest laundry and i was fearful someone stole my clothes

laundry room was small w/few machines but machines were inexpensive & super efficient (one dryer in

laundry room was dirty

next to the laundry room people where doing laundry at 2 am and slamming door

separate bed and family room with large tv inside both rooms, my wife and her friends did use the laundry room

there was guest laundry facilities and the front desk has quarters

doors all hours, i was put next to maid quarters, very loud in the am hours with the laundry cart running around