wifi in the rooms not in the main/reception building could be improved

good breakfast

missed the variety of juices for breakfast but we understand it was off season so fair

nice view and good dinner (included in half board) and breakfast.

breakfast was excellent and location was good for the vacation period.

the spa facilities need some attention and to be modernized but the staff are welcoming.

high quality restaurant, it has a nice terasse with view to the river and sea and we enjoyed our breakfast and

room service breakfast is poor

the food the bar and the people who worhk in the kitchen and at the bar

swiming pool, wifi was good in lobby and restaurant, clean, nice view on beach, very good price in hotel

the location is great. the rooms are comfortable and clean. the pool is nice.

the swimming pool is refreshing

the restaurant and bar would not put items on a tab and had to be paid cash now

comfortable basic rooms (fab grohe rain shower in ours) and with a lovely pool

lovely bar staff, lovely breakfast staff

was a nice resort, restaurant food was ok, breakfast was good but not much selection, pool is nice, quiet because

not as many breakfast options as last time i stayed.

fresh fruit for breakfast and a number of options

the kids enjoyed the toboggan

is clean, comfortable, very good wifi

to advertise the fact they sell food at the pool bar,and carry enough stock of sift drinks,rather than running

swimming pool

pool was a bit too cold

the pool is one of the best we've seen in the gambia, very clean and we'll looked after

would like to see more toys for the kids to play with in and outside water

the laundry is crazy expensive and clothes came back smelling nice but still

staff and management and very good value for money and the pool area was great and the lunch was

the wifi is restricted to reception area and poolside.

very comfortable pool and beach beds and a lovely pool for a refreshing swim

unfortunately there is no wifi in the room

wifi. inconsistent. mosquito. bites quite bad

the bar lady at the cash register was very unkind. very expensive car from hotel to airport

although wifi is free the connection is poor and keeps dropping.

the cleaners work non-stop and all the beach and bar staff work really hard

sunbeds but they made you pay for beach towels, there is a nice restaurant near the beach,good wifi, personnel

took 3 days before they finally came for my laundry

had the following: -mozzie net -water in the room refreshed every day -tv worked -phone worked -room service

wasn t any air conditioning in the gym, and another thing i didn t understand was why when you want to pay

the pool bar and restaurant serve top-quality food and drinks definitely among the best you can find in

like a remote place, but if you walk to the beach and turn left, there s a beautiful little bar with swings

only minor thing just need to change around breakfast a bit.

the hotel food was horrible there was a lot of complaints made about the food even the breakfast wasn t that

really nice hotel, nice swimming pool, good breakfast, most of the staff very friendly.

rooms and towels, great food (we had breakfast included), lovely swimming pool, friendly staff, perfect location

the aqua gym instructor was great every morning

basic but sufficient breakfast

colonial character of building size of room super friendly staff pool

a nice bar area but very limited drinks available

pool wasn t in use during our stay.

basic breakfast. no other meals or bar available.

the restaurant and bar are not yet complete so we did eat out every night there is a nice pool trampoline and

swimming pool has no bar or drinks available and again no atmosphere

hotel not finished and was difficult as when on holiday i like having a drink anytime at the bar but the wasn

the pool and around the side is excellent myself and family really enjoyed this hotel we went to stay

location , pool

the laundry service is very slow

perhaps they could improve the spa - there's so much potential

clean. great staff. good wifi. nice breakfast. pool is fabulous

during my stay the wifi wasn t working and the pool need cleansing.

location is right on the beach and you can choose either quiet at the pool or get closer to the sea and all the

wifi was ok but a faster service would be perfect

very nice staff and good wifi. free room upgrade.

it was good to have our own sitting area and kitchen though there were no basics like washing up liquid and

the room/apartment is dated and could do with an uplifting in terms of kitchen and shower area

great staff and pool

breakfast

very nice beach and good pool

great wifi all over site

pool, beach, nice room, spacious and clean.

nature & the pool

breakfast was available

i spent 3 days at cap point hotel, which is supposed to be a 4-star hotel: no wifi access in the room but only

despite having a kitchenette they weren't anywhere you'd want to cook

on one occasion she got into the swimming pool fully clothed in her work attire, obviously contaminating the

breakfast was good everyday, all staff were very friendly except for one, ida one of the room

service is excellent from bar area housekeeping maintenance laundry and salon

air conditioner and the wifi are good and the breakfast is excellent

service provider and clean hotel, next to the beach , the pool site and bar staff are great ud83dudc4d

pool area wasn't that inviting, would have loved to hang around the bar and have a drink but didn't the vibe

everyone is extremely helpful, the breakfast amazing, and it s close to senegambia

wifi is rubbish - i could occasionally pick it up in the restaurant/bar and occasionally in the

booked a room with a private pool at balafon hotel for our honeymoon for 8 nights with breakfast

food was lovely , bar and restaurant staff were very professional and friendly

the beach side room with private pool. the breakfast the staff

other facilities are nice but the pools are very cold, which can be nice, if the weather fits this

laundry hung on hedge outside room the so called hotel does not even have a washing line/ area

breakfast is buffet with lots of choices

amazing time in bamboo garden, very friendly staff, very cold beer, good wifi.

however, there was a member of the bar staff who was quite rude, so when i saw she was working i went to a bar

no light in the kitchen

beautiful environment, very nice pool area and very friendly staff ud83dude0a

great room, pool, bar and restaurant.

many of the staff would just sit around using the wifi and looking so bored like there was nothing to do

our house was close to the pool and the restaurant

lovely the best in the area lovely staff, very helpful great breakfast very clean

entertainment for guests, extremely quiet bar area ,no music ,entrance door to breakfast area must be replaced

the bar 10 steps to the left

with a lovely pool and fine modernised accomodation

the manager and staff are super helpful, breakfast is complimentary, the kitchen makes great dishes and the

oice of american, british, or toast/eggs), refreshing pool and reclining chairs in the shade

i contacted the front desk on a sunday to request laundry service

the late check out policy was good

very nice breakfast. people were very friendly. looking forward to come back.

swiming pool and the comfort more equipement is needed lion an ironing table an iron a mini bar good

wifi was not all that great at times unless you went to the reception lobby otherwise depends how

prices at the hotel pool bar where quite high

breakfast should be included in the room price

big clean pool, good breakfast and amazing rates !!

no coffee was offered at breakfast

breakfast was very delicious

also very nice pool and very clean and good restaurant

to help throughout our stay the apartment was cleaned to a good standard as were the grounds and pool areas

wifi only worked late at night

equipped with a microwave, kettle, hotplate and kitchen utensils

often had the swimming pool to ourselves - good sun loungers

big inflatable swans in the pool. a little tacky but children may like them.

very large rooms and a decent breakfast

we had a huge room with a balcony and a private pool virtually to ourselves

the breakfast is good and generally the staff were attentive

breakfast very basic. that suited me but might not other guests.

location great shower friendly staff and owner communal breakfast table encourages contacts delicious

generous breakfast

breakfast was lovely with a great selection

our (junior suite) room was huge with it's own front room and a separate little kitchen area

breakfast was like a banquet eaten outside on the rooftop and exceeded any expectation - a bargain

you get the impression to sleep in a parking place

i asked for breakfast in my room and it arrived hot i like that you feel like you're in your own home

pool was very cold and the area around the pool was dirty

it just speaks luxury from the spa to the rooms to the staff and cuisine i booked the deluxe seaview room and

the staff at breakfast was rather unfriendly.

it would be great if wifi could be accessed in the bar and not just the rooms

pools could do with a clean

best food prices compared with other hotels but breakfast is quite boring apart from the nice pancakes and nice

free wifi

variety for breakfast was limited

the apartment itself was a little tired especially the kitchen

best part is the pool

the pool is well kept and private for only residents, and the staff are friendly and always ready to

though clean), only 2 towels for the bath and no hand towels for either of the bathrooms or kitchen

excellent rooms. lovely pool and great beach

the room itself was fantastic, really strong and reliable wifi which was necessary as i had to do some work

rooms where very quiet comfy and cleaned daily, tv, safe , fridge communal areas cleaned daily wifi throughout

,cosy eco hotel which runs straight onto the beach, (similar to coco ocean) there is a outside bar beside the

there is a trust bar and saney even went and got my fav soft drink from the store for me

which runs straight onto the beach, (similar to coco ocean) there is a outside bar beside the pool with plenty

too far from the beach and swimming pool is suitable just for kids

promised shuttle was not there despite 5 emails exchanged with the hotel reception the replacement taxi

ok breakfast. nice location by the pool

free airport shuttle, early check-in, wifi, breakfast, food and pool

too far from the beach and swimming pool is suitable just for kids

the breakfast was okay and the property is located close to the beach

feedback and i hope they make the changes needed as it is such a wonderful place to stay and the kids loved it

the hotel also doesn t provide its own umbrellas or sunbeds, so you have to use a nearby beach bar if you

breakfast more less the same thing every day.

the breakfast was perfect all of the food throughout our stay was delicious