staff was helpful with check-in and laundry

property was nice. staff was nice. we liked the laundry and kayaking.

furniture, the bedding, the bathroom needed work, the lanai leaked onto the flooring, no laundry

kayaks available, nice pool and hot tub, decent kitchenette in our room, laundry facilities

between 4-5 stars because it was ultimately better than expected however we did have to pay for laundry and

the staff were very nice and loved the laundry facility.

machine for laundry was out of order but i was able to purchase laundry products at the store on 2nd floor of

rooms with everything you could need, our room included a kitchen and laundry and a very comfortable bed

downtown honolulu, quiet rooms and spacious living area with kitchen and laundry facilities

it was very nice to have laundry machine inside the room

the pool and restaurant n laundry facility's breakfast to start sooner would be good

laundry machines routinely ate my coins, very unreliable. room was a tad small.

the laundry could use with some maintenance

yelling in the pool area at 5:00 in the morning and my room next to the laundry facilities which started running

checking in were very nice in the morning and the staff in the evening was very helpful with laundry etc they

room is big, comfy beds, on-site coin-op laundry was handy

location, everyone was very nice and i appreciated there being laundry facilities and a gift shop

free movie rental, laundry facilities and they're parking rate is only 13 dollars a day,lowest one compare to

that there was security all of the time & there was a laundry near by.

there is a laundry and convenience store on site and you have everything you need close by

inspired food, overall great rooms, smart elevators and great amenities, really good gym and nice pool and spa

experience at renaissance spa honolulu was exceptional

there were too many kids in the pool and hot tubs

central to everything. excellent gym facility.

great breakfast. food was excellent and staff very friendly.

facility good breakfast big pool laundry facilities small store on site parking for an extra

laundry on site and proximity to airport. free shuttle!! and breakfast!

the laundry and parking are super expensive

we also appreciated the laundry facilities onsite

self laundry and shop available on premises

great location, comfortable bed & handy self laundry facilities.

the laundry facilities- washer was coined operated and dryer was card operated.

to sit in the laundry room waiting for washers or dryers to become available because everyone had to share 2

laundry facility was inadequate, i

laundry facilities can get crowded due to demand and number of machines available

very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry

the pool was great, so were the bell hops, locations was as expected if not a little better

lastly the pool is only open til 7pm and there was no hot tub either

was no access to the pool in the day time because of the construction

gym was brilliant and pool area too

had bar and facilities, comfy bed, washing laundry facilities, gym, shuttle, close to

laundry facilities a bit over priced

nice swimming pool, microwave and fridge in room, laundry available and free airport shuttle on the

even has a laundry room

bench outside laundry room to sit for laundry, vending area needs thorough cleaning especially soda machines

no laundry facilities & restaurant hours

i loved the guys at the valet parking and the guy at the bar on friday and monday

the staff couldn't do enough to help you and the bar in the hotel was ran by a gentleman named earl who was

we didn t use the pool, gym, anything other than the room

pool area also great

it says that they have laundry, but apparently they do not.

no laundry facilities or regular bar.

no laundry onsite but there is a laundromat (ido laundry) a few mins walk away behind the 7-11.

it would be much better if it offers coin laundry machines for guests.

the swimming pool was not quite clean and opens only 10am to 7pm i wanted to do my laundry, but half of the

also, there is no self-serve laundry available at the facility, which would have been nice

no laundry was kind of a surprise - be prepared for a 15min walk to the 7-11 (a laundromat is

unpleasant smell of laundry was the only thing i did not like

location easy to get to the water right in the middle of everything excellent coffee bar and acai bows right

we showed up early to park our car but they informed us our room was ready and allowed an early check in

good laundry facilities - had a swim in the pool while doing a load of washing

hotel laundry convenient and poolside was neat and orderly

the amenities provided: water fountain self service laundry ice machines luggage storage

laundry facilities were great

laundry facilities good and easy to use

are very friendly and welcoming, there's laundry facilities, room was a little tight for space but we were still

they completely shut down the laundry facilities halfway through my stay

all amenities available - pool, spa, gym, laundry service...

they had laundry facilities, which we needed to use during our one week stay

free breakfast. hot tub, laundry accessibility.

if you needed something you would call and get it but it was not classy to see pizza cardboard, laundry or

we were also relying on the hotel to have our laundry done two days before departure, but found out there that

a little annoying that they didn't have their own laundry room but we walked over to the ilikai for laundry

put laundry in for cleaning, but some clothing items went missing and still haven t been located

all of the resort fee (which was a surprise after we'd paid all kind of other fees) the laundry didn't work

their laundry room was easy to use

being on a cruise for over 2 weeks having a laundry was great

laundry was down stairs and coin operated

nice size room, great laundry room, comfy beds

the pool is really good as are the laundry facilities

nice place, liked the kitchen and laundry facility,great location in walking distance to a lot of places

we had laundry on our floor but not in our suite

not all laundry facilities had eftpos

the laundry facilities were great

i didn t realise there was a laundry on the same floor

laundry is coins only and you can only exchange coins by cash at the front desk

it was a pleasant surprise to have laundry facilities too

it was also great having a guest laundry

it's very dated outdated. and the laundry is in the garage and only omg working dryer.

the options of self service laundry was also very good

there was laundry on each floor if needed, 2 pools, close access to the beach by the lagoon and you could get

the rooms are quite spacious, modern and there s coin laundry facilities on each floor

the laundry room was very accommodating as well

stayed for over a week so having the fully equipped kitchen and laundry facilities on our floor was essential

laundry on every floor

the laundry facility, lounge room, sauna and pool were all great amenities to have in this vacation

well functioning laundry with no cash

so comfortable , no extra laundry machines which is essential when u go everyday to the beach and needs to fresh

there's self service laundry on site, too which was great

the laundry facilities did not work and only one icemaker in laundry area

and laundry room were each floor

was great, laundry facilities (foc) available which was very helpful with a large family

shared washing machine in laundry

also has laundry on every floor of lagoon tower & free to use

having a laundry facility on the floor was also very useful

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with

gym equipment was a bit limited, small pool and old pool chairs

everything is new, room layout is good. the view at the rooftop infinity pool is amazing.

the pool view, location and automatic toillet seats were amazing

i like the cleanliness of the facility. kitchen is equipped of what we are going to need.

kitchen and laundry in room.

having a laundry room with a washer and dryer was a nice amenity for the suite

are great for families, plenty of space and great facilities (kitchen & laundry

size of the room, have the full kitchen, washer and dryer

the other 2 were kinda far away for a night swim with kids

property has no laundry room

no laundry or coffee making facilities would be my only criticism.

front desk was slow when checking in, no laundry room.

nice check-in/lobby/pool area

was fantastic, the restaurant food and bar was very friendly and high standard

the laundry machine can be a little noisy at night

big size room, laundry machine, kitchen

laundry and toilet

need, and while we ate out for the most part, it was really great to cook sometimes and do the laundry as we

laundry machine and kitchen . good sea view from lanai

poor laundry

laundry location & facility needs upgrade as we were rained out when it rained

laundry - 24 hour laundry, $4 for washer for 30mins and $4 for dryer - 60mins; accepts card, not

for such a large complex the laundry is small and there seemed to be a lineup a lot of the time

the small laundry room had three compact washers and dryers

was uncomfortable, elevators to parking and laundry were a hassle

laundry is hard to locate if you aren t truly looking for it and most machines do not have apple

some of the elevators do not go to the 5th floor (where laundry and parking is located)

there is a laundry to use

the style of the hotel , having laundry

there was no information folder in room either to find out simple things like how to use laundry, how to collect

love that they have a little laundry room on each floor

great location, friendly staff, handy having a in-house laundry.

it s not fancy, but it s clean, looks relatively recently renovated, and has laundry machines

the laundry machine available was old and dilapidated

comfortable for a family of 6. easily accessible and on site laundry.

great staff. good laundry. large rooms

good location, free parking (though not guaranteed), friendly staff, basic kitchen, on site self laundry,

money room was good size for myself and my two daughters staff friendly and helpful coin operated laundry on

comfortable bed, laundry, cleanliness, vintage decor

handy laundry facility

great having laundry facilities on site

i also did my laundry and sat by their koi pond while i waited for my clothes to dry

laundry on-site, large room, upgrade, reception staff - very helpful & friendly, location

laundry is cheaper than most places

laundry prices are shocking

guest laundry on site - it's a hassle having to trek to a local laundromat blocks away to do the family

laundry services were astronaumically expensive compared to other hotels i have stayed at.

no laundrymat/washer dryer on property which is inconcenient for beach resort

loved everything, except the fact that there was no laundry room

size of apartment. full kitchen and laundry great for families

nicely decorated rooms with laundry in unit. great pool. great staff especially housekeeping.

our rooms were timeshare properties with kitchens and laundry which was super helpful

really like our room with kitchenette and laundry

the kitchen and laundry in our suite made it even better as we did not have run around looking for laundry mats

it would be better if there was a laundry room

no laundry services was a downer but not a major as there were services 12 minutes away.

no laundry room for the price you pay

there is no laundry onsite

convenient location, clean and nice rooms, great pool for kids

site guest laundry that is 24/7, friendly staff

the pool is small but beautiful my children enjoyed it, laundry room was perfect, overall it was worth it

having the coin laundry facility on site was convenient

but- perfectly good beds, rooms made up each day, towels for the beach as you need and self serve laundry $2

a/c, stove, mini fridge, pool, laundry on site, rates are great for the amenities

a perfect vacation the rooms and all inclusive facilities were an amazing addition as we used the laundry room

free laundry facilities

very comfortable, all amenities were excellent, laundry room and kitchenette were an excellent feature for a

it had laundry, centrally located.

as we were away for a pretty long time, it was great being able to do laundry (for free

it says that they pick up laundry if we give them at 6am at the front desk, turns out you have to take it and

if you have a few laundry machines and dryers, it would be nice.

no laundry

i checked online they have a laundry service but i thought it was a laundry room

property has wifi (fast), pool, elevators (2 but quick), laundry, pool, parking, plus a very good restaurant

laundry on property

we used the on-site laundry facilities which was convenient

we arrived late and needed to do laundry and were still accommodated

they have laundry, parking, a small pool, 6 6-minute walk to the beach, a 6-minute walk to the best udon

they have laundry in the basement

staff were excellent. laundry was good to have. location was good.

laundry on site is great, though needs to be scheduled

the staff is super nice and they have laundry and staff with the beach

added bonus of a laundry that was very clean

in the middle of all the action laundry available on site

live music every night, free snow cones every day, great pool, great food, great people, every detail at this

f&b, the restaurant and bar are sensational

deadening: ie double glazing; cooling hard to control (fan speeds) breakfast option

would like a bigger gym. waitresses at the bar were not as friendly.

purchased the breakfast package and loved the food options; everything was wonderful

laundry room

enjoyed using the swimming pool, fitness/laundry facility, convenience store

the credit card laundry system can be difficult to use and slow to respond

we also used the laundry facilities

the hotel laundry only has 3 washers and 3 dryers

the kitchen and laundry rooms were very useful, and staff service is flawless

i wish to have self laundry so that during long stay we could wash our clothes.

lovely to have a full apartment, with kitchen and laundry facilities

the price of the bar service at the pool were so high or they made a mistake in our bill

my kids and grandkids on holiday to hawaii

spa/swimming pool are great for a chill day, laundry on site, cafe on site, and the gym is also great

they also have laundry facilities

great sized rooms, terrific cafe downstairs, lovely staff and a laundry!

laundry room was an added bonus

a laundry a guest could use the air con's limited - a few degrees cooler would be nice

from check in to organizing tours and getting change for the laundry

we also used the clean gym and laundry room

the laundry room was so handy - easy to use and always had a washer / dryer available even in peak

wonderful to have a guest laundry to use

laundry facilities could be better: in the hula tower, the detergent dispenser was empty but took

and it also said has laundry in building but it does not

nevertheless, it was clean, staff were friendly and obliging, service was quick and the laundry was a great

the laundry. no in-house facilities.

no laundry facilities or microwave

the coin operated laundrymat was fantastic and h cleanliness is superb throughout the

on site laundry which came in very useful

there is also a great laundry

the coin laundry in the basement was clean and no broken machines

clean, friendly staff and excellent laundry facilities

the laundry was ideally placed and a great bonus with hertz in the same building to rent a car

laundry facility on the premises

great spot, lovely rooms, good facilities including a laundry

also the cost of having laundry done was ridiculously high

laundry facilities, good gym, bright and modern rooms looking straight onto the ocean

the laundry charge was a bit much at $5 wash and $5 for dry.

we enjoyed the pool and gym and appreciated the fact that there was a laundry room onsite

it was good to have a guest laundry

and although i didn t use it, i thought the guest laundry was great

- there s a self service laundry room which costs 4

24hr laundry and gym

excellent front desk, laundry, and despatch service.

the pool is a bit small and in the shade, but we all loved the fact that the mai tai bar was separated from

a foot pool would work fine

breakfast

lenei breakfast , and the staff in general at the front desk, bell service and through hotel were

is no guest laundry which is super inconvenient when travelling and have limited change of clothes and

no laundry facilities. not fun packing dirty clothes.

the only thing missing was laundry facilities.

no outdoor area to sit no laundry facilities.

from laundry service info, recommendations, room service, & breakfast the staff made everything seamless

i liked that there were laundry facilities

self-service laundry terrific

you need better private laundry facilities

great lifts in hotel - always fast & commercial washing machines to do your own laundry, great for long

guests had to go to neighbouring hotels for both laundry and fitness/gym - additionally the gym at the neighbouring

laundry facilities were available, as well as beach chairs and body boards for the beach

laundry in the house

laundry on site

as soon as we walked in the lobby the ceiling was falling apart , had a big laundry basket under it to catch

loved that there were laundry facilities

minimal amenities eg no laundry room or options for food overnight. only one restaurant onsite

took away laundry facilities

no laundry onsite

and the trek through the hotel to get to the beach seemed to go through the loading dock and laundry areas

of laundry facilities

laundry facilities get tied up quickly.

the laundry room was a dangerously hot & was in terrible conditions

big rooms. free mobile wifi. very convenient location. laundry in the premises. nice pool.

other stuff we appreciated was the on-site guest laundry room, cultural lessons, and the portable wifi rentals

the laundry space could do with a bit of a clean too

spacious studio, nice and helpful staff, clean, comfortable bed, convenient facilities like laundry room, pool

had laundry facilities and kitchenette which was a plus

also, the mini-kitchen was very helpful to have and the laundry was useful, plus the cleaning staff was really

there was not a change machine to get coins to do laundry.

laundry facility available, great place

was no microwave, no iron, no guest laundry, no place to get ice (i did learn turn down service brought ice, so

kids friendly

spa and gym undergoing renovations

i wish the pool stayed available after sunset hours.

tried orchids for bfast and then room service

onsite pool and laundry facilities

friendliness of the staff, the cleanliness, having a laundry room, a fully stocked kitchen (including a toaster

the staff are friendly and helpful and there are also laundry facilities

there is a laundry room on the premises which really helps in a tropical beach setting where you will often be

nice room, comfortable bed, ac, balcony, laundry room, close to waikiki beach, friendly stuff

location eg near the zoo & park & across from the international market, amenities eg gym & laundry room for

dirty - no laundry service for 5 days, when i was on a business trip - zero follow up by reception staff -

all the services from hotel cleaning staff, tour desk, bar and food service people were just wonderful -

00 for a night and the place has no room service

no food room service. breakfast was very expensive.

near waikiki beach,provides beach towel,beach chairs,suntan lotion,snacks,coffe ,tea and free laundry

clean, had laundry and a microwave

laundry facilities, amazing and central location to waikiki beach

free coffee. free chairs for beach. free laundry facilities. location fantastic

has a microwave and a fridge with a free laundry

that the laundry room was all the way in another tower and it only had a few washers and dryers

only one laundry room and 2 washer are broken

over all feeling amongst guest staying at the hyatt, is that the hyatt needs bigger laundry facilities for it

the facilities were good, a laundry inside the hotel was very convenient

laundry rooms are

there was a grinding noise on our second nite its like some one doing laundry next our room ,

hotel laundry was $4/ load

used band aid was in our bed on our first night which appeared to have gone through the laundry but wasnt spotted

the amenities - gym, pool area with mini golf and outdoor games, laundry room and ice machines were some of

no laundry on site but 2 laundromats just up the road for convenience.

the hotel had a guest laundry, which was very helpful

in the lobby there is a game room for the teens, and a bar for the adults, also they have a laundry room that

we had no issues with the parking on site and it was also very helpful that they had a laundry room in the

it has a laundry (bonus) and a bar with great staff

the hotel also has a laundry room in the basement as an alternative option if you wanted to do your own laundry

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

the laundry just happened to be next door, an added convenience

the 6th floor pool and grill area were awesome and having laundry facilities on each floor made traveling

liked how they had laundry in every floor

only frustrating part was the hotel s public laundry

the laundry room at all the floor

wish there was a laundry facility closer

coin laundry is about 10 - 15 mins walk.

parking issue and no laundry room

missing a laundry service on-site and it gets crowded at breakfast from the eggs n things restaurant on the

no laundry service

plus there is a great laundry with commercial machines on site for self laundry - a real bonus

the guest laundry service. dirty and unkept. many dryers out of service.

laundry also good & uses credit card but cash needed for detergent ($1

being able to do laundry onsite was most appreciated

best pool n daily evening dj in pool, morning yoga, laundry facility, overall it was a nice

size of room cleanliness friendly staff free breakfast exercise room laundry room and price

laundry cost me 24 dollars to wash 2 loads and the dryer so

laundry room needs some attention

staff was very welcoming , i loved the free breakfast, i also loved how there s laundry mat on site

coin laundry on site, which is one of the most blessing things in waikiki

laundry it is a pity the concierge team are not aware they are there.

there should be laundry detergent included with room, the facility loves to nickel and dime everything

annoyance was there the laundry room was in the opposite tower of where we stayed so we had to keep walking back

property :) beach is so clean :) my kids loved the beach :) also, the hotel has a coin operated laundry facility

has laundry facilities on site

there is also an on site laundry

also there needs to be a chair in the laundry room so that guests can sit and read while waiting for their

huge shoutout to the janitor / maintenance guy as he really helped me out with my laundry, such a good soul

good location and nice rooftop. there is also a laundry room in the 6th floor.

a/c, a clean and comfy bed, a good shower, a kitchenette, refrigerator, iron, vending machines, laundry (coin

add self-serve washer and dryer so guests can do laundry, especially guests with kids

the function of the hotel is bad, not with a laundry room

there was no laundry in the hotel, but they propose the services of the partner laundry company

no laundry in the building and no laundromat nearby

laundry service, they dry-cleaned our undershirts & undershorts even we marked them for laundry

only things that would make the property better is a laundry :) for stays longer than 1 week

no laundry room

self-parking and laundry are not available, and valet options are pricey and less convenient.

no laundry/washer on site, i washed clothes in the sink the high price of everything in the area

no laundry

also would have been nice if they had laundry

very friendly staff! the self serve laundry was handy!

i loved the location, and i loved the fact that it had its own self-service laundry

how much does it cost to wash clothes in the laundry room. way too expensive.

hotel from the pool, gym, restaurant, coffee / breakfast restaurant, surf swim store, lounge, and laundry

the laundry room is very convenient as well

it was great having a laundry service

of laundry

laundry services make staying for a few days a lot easier

the parking was expensive. the laundry amenities were expensive.

our kids loved exploring the hotel grounds

there is only one pool for kids and adults

they don t have airport shuttle

close to waikiki restaurants and shop with complimentary shuttle from hotel

nice rooms, very spacious and beautiful views of the golf course

easy to use the laundry room and to rent towels for the beach

it was also nice to have laundry facilities and a very nice restaurant available

lacked laundry /cleaning bags in room. a bit pricy

size of hotel (small, friendly staff), laundry facilities (very important to me) proximity to all i do there

food in both restaurants and cocktails in the bar were excellent

and dryer in laundry room out of order

more laundry facilities closer to the other end of the hotel would be welcome

location, cleanliness, pool, laundry facilities, staff were friendly and responsive

a special thank you to tai, who went above and beyond to help us when we arrived and needed our laundry done,

better laundry facilities upgrade from quarters