i liked the gym and the outdoor pool,

outside looks great, private parking lot.

parking lot was dark and busy, did bot felt secure

i liked the gym and the outdoor pool,

the pool was dirty the stairs of the pool was broken, they need to fix that too i notice

pretty well know, locals call it the venetian experience in veracruz, its got its own parking lot, rooms are

they had no room service and the restaurant was shot down due to covid i believe.

wifi was a bit slow

cheap budget hotel with clean and large rooms. they made an early check in possible for me.

breakfast was good, kind people clean place parking ok pet friendly is a good option

we appreciated the convenience of having breakfast included with our stay

the staff were nice when i needed them such as when other cars were blocking my car in the parking lot, the

very clean and spacious room, good breakfast, receptionist very friendly and helpful

the parking was convenient and secure

secured parking in a hotel garage

the location is convenient. and the free parking.

wanted a hotel with a relaxing pool and air conditioning and where my emotional support dog was welcome

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

pool is extra small

the breakfast was maybe a little bit too simple.

breakfast very basic

good car parking and security.

breakfast did not impress me

good wifi. just comfortable enough.

the staff qt the parking lot is not as helpful as they can be, and in fact you cannot park yourself

gym was lacking weights, equipment needs servicing

location and the pool

hotel has good location and good parking lot, also reception has good service

would be nice to have a real bar in the hotel, maybe out by the beautiful pool that seems wasted

the facilities are pretty average, the breakfast isn't worth

breakfast was decent and plenty

i had to bag for my breakfast supposedly was not included

the hotel offered a continental breakfast that was so average

breakfast was also really good, i would book again the hotel capital o, thank you for the excelent

i heard on saturday they weren't washed and weren't going to be washed because there was no laundry on saturday

wifi didn t work for few days on my floor and they didn t fix it despite repeated

the breakfast was excellent, and the hotel installations were great :) i would stay here again.

breakfast included courtesy of booking and it was delicious big room with 3 large beds decoration

breakfast staff was not even there when i'd been awake two hours

rooms do not have wifi access

wifi was practically inexistent in the room, only in the lobby ok

parking entrance a bit small but not bad.

very friendly good value for money beautiful building parking on site 15 min walk from the

wifi was not accessible in room. wide gap under the room door.

excellent breakfast. multiple choices. hot and fresh food.

good breakfast/room service

good breakfast/room service

location is very central and close to many sights, the pool, the room is large and have a good new floor

i just went swimming (lovely pool

covered parking

our car didn t fit in the underground parking (aprox

free continental breakfast

i arrived early and was given a room

the wifi is good

breakfast included (received more eggs then normally offered) - hot water immediately available -

the food of the restaurant combined with the hotel is good and the room service is available and free

spacious rooms, clean bathroom, coffee machine in the room, laundry service, excellent restaurant, quite rooms

perfect location and great ambience. laundry service was quick and efficient.

staff didn t explain that the property has a wifi network and each room has its own router with a network

beautiful old hotel with great wifi, beds and delicious fresh coffee in the room.

plenty of hot water and good wifi

location was ideal, safe parking inside a plaza a clean room and the included breakfast was better then i expected

also, booking description for gym is not quite accurate, it's good fitness centre, but no weights as stated

wifi was excellent

full breakfast included

staff central location with good restaurants near in room safe good value for money a gym wifi excellent quiet

they offer all the services you need: breakfast, water for refilling your bottles, laundry service, etc

- garden and terrace - fast laundry service - breakfast bar - hot shower

is no parking available, however, this isn't very much of a problem as there are plenty of parking lots

good location, friendly staff and very good value. garage parking

water was offered, good wifi, pretty garden in the center of the hotel, nice to have breakfast option in the

great hotel bar next door serving decent food

wifi was a nightmare: although i had a choice of multiple networks being so near to reception none

wifi ok after a hiccup on arrival

free wifi was very spotty and often did not work.

location, comfy, parking. a/c

location and spacious rooms, a nice pool with a pleasant garden, nice views of the mountains

there was a lot of noise from the pool. it started at 7am (music and people screaming).

i loved the on site secure parking and the restaurant across the street was good

in the pool - not the hotel's fault

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and

easy, secure parking in indoor garage just around the corner

parking was very safe, behind of locked gates

wifi but it was ok.

not enough space for parking

the breakfast was excellent

it was clean, easy to check in, decent breakfast, very friendly staff, and exactly what we needed

is complementary breakfast in the lobby, it was not included in the original schedule, so it was a nice surprise

was a little limited for parking spaces

wifi didn t work in the evening and was hard to communicate with limited spanish (marco not there

wifi did not work, door handle coming off, no room safe, light bulb in bathroom falling out of

nice staff, clean, close to the city center. good wifi and tables to work at the reception

like the place, for sure the last decade was a top hotel, the car parking was available and the location is

cleanliness, breakfast, staff friendliness, price, location, parking, decoration

the pool had obviously not been cleaned for some time; the pump was not running and so the water was

we appreciated the included parking

not clean, the service was awful, it took 1 hr for breakfast when it was only eggs

very pretty boutique hotel, comfortable room, good breakfast.

crew (room service) stolen a friend's dress from one of the rooms and she asked for it and they didn't