laundry in the hallway late at night and still there the next morning

are no laundry facilities at the property

no laundry facilities or hot tub

the pool area needs a little updating honestly.

the burger bar has excellent food and drinks. pool hours from 6am-11pm.

laundry facility

she eventually goes down the to laundry room and magically finds towels

horrible vibration noise was below us and could feel the beds vibrate (assuming we were above laundry room)

was no ice maker on my floor (inuit was missing), and i was unable to use laundry facilities because the machine

staff gave my sick husband a late check out. helped a lot.

carpet was dirty and charged $35 pet fee which is way to high and bed pillows were horrible

we got a non-smoking room but the room very much smelled like smoke.

were not specific about pet friendly and they weren't allowed in the room i had selected

spa tube

the hot breakfast very limited on selection could do better

room was large and there was free laundry. also the breakfast was good under covid struggles.

i also liked that laundry usage was included in the room rate

love the trails and indoor pool, free laundry, and social hours

the breakfast was good and the laundry facilities were very convenient

laundry room machines out of order

had some parking issues at times due to some construction on hotel

comfortable clean room and beds, good wifi, good water pressure, good location

very clean and the staff was very nice the breakfast is better than other places we stayed

the wifi would not connect to my devices. the bed and pillows were uncomfortable

cheap pet price. breakfast was good. big bed

room wasn't going to be serviced the next day, i was made to walk the dirty towels to their staff laundry by an

i loved that you can use laundry at anytime you would like to , the houselkeeping ladies are super nice and

and helpful, the rooms, clean and comfortable, the facilities, the pool, the workout room the laundry facilities

gym and laundry area was clean and functional

i liked the outdoor sitting area and pool

cleanliness, coffee, breakfast

great offering a for breakfast and a fabulous gym

friendly staff, good parking and comfy bed.

breakfast area gets too congested with the organization of food selections.

wifi was slow

the pool was so nice and refreshing

the pool was being fixed so no swimming.

clean room , good bed and there was breakfast. espresso? nice.

no late pool access, but that's pretty standard :)

last 2 visits the law was in the parking lot dealing with someone

coffee bar was not completely re-stocked each day of my 2 day stay

very small pool

bar wasn't open on the weekend

hotel pool was open

hotel was fairly new to the area. had a in-house bar to serve most of the alcoholic beverages.

no laundry facilities.

was told by the blonde at the front desk the laundry was open

breakfast, cleanliness

the kids enjoyed the pool and the hot tub.

it was clean, easy access, comfortable, friendly and helpful staff, and a wonderful breakfast at a decent price

there were no guest laundry facilities but not a huge deal

there were no guest laundry facilities but not a huge deal

the room was not clean there was dirty laundry for the previous guest, brown spots all over the sheets, and

breakfast good and front desk very friendly

very poor parking. place could use a facelift

guest laundry had only one washer/dryer for the whole hotel

a swimming pool, a spacious, comfortable room and a quiet place to relax and a great breakfast with plenty of

breakfast was good, pool and room was comfortable and clean.

the heated indoor pool wasn't hot enough...

kitchen staff were pleasant

nice free breakfast, which changed some each day!!

whole two baseball teams that was there had the pool crowded and rambunctious all day long so we never got to

breakfast and location was perfect!

the breakfast was outstanding, and the room was very clean and fresh smelling

breakfast was limited and not very stocked if you go in the last hour

loved that there were laundry bags

kids 10 ish bouncing a ball and running up and down the hallway at 10:00 -10:30 pm until i asked

i am in no way a bunch of kids and i am in no way someone who would do such a thing

great breakfast

everything, great staff. excellent room,delicious breakfast.

breakfast

the continental breakfast was good, with a variety of options

breakfast was excellent and the breakfast lady on the weekends was delightful

breakfast had a good variety

clean, nice facilities, comfortable bed, late check out

the first room i was given was down a very confusing hallway next to a laundry room so i went back and asked

outdoor area is great for kids and adults

every time my kids play baseball in kingsport, we stay here

free ev charger, courteous and helpful staff

only issue we had is that we were not made aware of the pool closure, but everything else was delightful

found something in a laundry bag behind the curtain closet that i was not to happy about finding but it was

has a pool and is very nice without breaking the bank

great breakfast pool was nice

friendly staff , clean room and bath. great breakfast, location easily found

the staff and facility did a good job of containg things but fitness center was not available

laundry facility was clean

small pool

pool is very small and very shallow

also, valet parking was expensive at $54 per night for standard vehicles and $64 per night for larger vehicles

drug deal happened in the parking lot

hotel building was warm, cart wasn t available, parking was difficult, reception hostess was the only person

cannot wait until roof top bar is open and the spa comes online

check in was pleasant and we even got 4 pet bowls for both our pets and some treats for my dog (other hotels

convenient to downtown area, can walk everywhere. rooftop bar was fun!

parking.....homeless people laying around and on the street.

finally a beautiful affordable kid and pet friendly place

the pricing is right, the next door restaurant along with the rooftop bar and lounge; you will not be disappointed

parking could be better.

parking was unique

was in horrible location next to fitness room and elevator

they were not laundry fresh

had no hot tub or pool that could be used , so that was a big issue with our kids as there was absolutely nothing

a $75 pet fee is extreme

we sat in the car with small kids until 7pm and they still hadn t called us for our room

have to pass through bar to get to pool, ac unit was very loud

staff let us come in early to use laundry, then checked us in early as well

dirty laundry kept pushed into the hall did not make the sidewalk safe for weather i fell

coin laundry on property.

bedding, bath room, staff, free internet and parking is close by

parking was available and not an issue

to call authorities before it magically appeared and was told it was mixed in with bedding in laundry room

indoor pool & on site laundry

modern, clean room, good laundry room

very attractive property. friendly staff. appreciate that restaurant bar and pool were open.

parking

they should keep the door to the laundry closed as it can be seen when you check in

not welcoming and you could see into the laundry room bed was nice and firm ac worked well decent free breakfast

the 2 housekeepers, an older couple,husband and wife clean the entire facility,plus attend to the laundry

the receptionist was taking care of the desk, the breakfast, and the laundry

the breakfast was fine to start the day