laundry service provided was way overpriced

front desk failed to send my laundry out

some days the dj would start playing music around 10am by the pool at very loud volumes

food and drinks were good, great location. staff was nice. small but nice casino next door

the fact that wifi was not available in the room also was irritating

the condos were huge with laundry in each unit

lovely pool was a bonus

kitchen will equipped

secured inyard parking

we are family of 4 and daughters loved the pool area

we even had a huge bag of a week's traveling of laundry that they washed for free

didn t like that we inquired about laundry services and we were referred to a laundry service outside of the

no laundry service available

wifi was terrible in our room, even close to the office no one in our group could connect unless we

great location, secure parking, short walk to restaurants etc

villa missed some kitchen stuff like more knifes, a scissor, laundry soap and kitchen towels.

extra money to upgrade to a 1 bedroom suite that gave me the flexibility to make my own meals, do laundry and

also the main door was scratching the closet door for the laundry

they did not offer an option at the counter to buy supplies such as laundry soap, liquid dish soap, etc

nice and clean, but if you have a washer and dryer there, make sure you include a bit of laundry detergent and

amazing property with very high-end features, furnishings, kitchen, electronics, and patio

i missed out on the pool and jacuzzi due to weather. (rain)

fantastic pool and hot tub overlooking the beach

recently renovated, beautiful interior, friendly host, awesome bar and kitchen

apart hotel is a little tired and dated but - the rooms are really big, they have a small basic kitchen if you

rooms are really big, they have a small basic kitchen if you need it, the gardens and good size pool are pretty

booked a room ($1200) with 2 double beds for me and my son and a balcony and kitchenette for 7 nights

there is a nice pool to hang out during the day

2 wifi codes and neither works

breakfast, free filtered water, good attention, prize

nice pool with a bar and good music that sets the atmosphere of the vacation.

they play good music during the day, around the pool

front desk was very helpful and the poker action in the casino was very consistent

restaurent no laundry facilities debris on the beach but cleaner a short distance away rooms needed some

no laundry on site!

everything was great let a bit load with kids at the weekend but ok

the hotel is good, just i think that they can invest in the parking lot.

good location, good pool, enough parking

pool was awesome the room was extremely clean service was amazing since we arrived early they let

staff, spacious room, comfortable mattress, pool is clean, they have plenty hammocks, ac works perfectly, wifi

room, comfortable mattress, pool is clean, they have plenty hammocks, ac works perfectly, wifi

wifi not reliable

the place, the pet friendly idea, very clean

nice pool

beautiful gem, pool and view of mountains and pastures

they were drinking, playing load music and had a few yapping dogs with them, around the pool area and in the

had a light outside for the pool on all night that came into the room a bit

they let us have a late check out, which was nice, so we could spend more time on the beach sunday afternoon

only able to use room wifi in the room

choice between continental and tipico breakfast - really delicious

missed a little bit more life at the pool, for example there is no bar at the pool area to get drinks or snacks

pool, comfy beds, big room, good breakfast and excellent customer service from staff

breakfast is rather basic at this standard

wifi is pretty fast

the pool. it is very clean and they have a pool for kids

great location and a wonderful breakfast!

the place is very welcoming, clean and they are pet friendly

very clean! pool was cool and restaurant view was great

laundry room

breakfast was delicious and i loved how they changed it up every day

gorgeous pool! wonderful breakfast!

outside kitchen was a bonus and great to have our own fridge

the room and it is location on campus was amazing. the pool and dining room area were lovely.

no laundry

+tax per person, they do not give you more then 1 beach towel a day, bad experience with the laundry, on of my

games and books helped my kids

= disaster kids club = poor spa = open only from 10am to 5pm breakfast was not possible regarding the

secured wifi and the fact that my mobile wifi hotspot would not work in the hotel leading me to believe it

pool area was good

location far from beach but they give rides, and pool area is adjacent to parking lot

the hotel features free parking, a restaurant with indoor and outdoor seating, a pool including bar and a lobby

the pool was clean and the the lounge chairs were everywhere

also they have spa service

location right in the beach in playa hermosa with a huge pool and comfortable clean rooms

pool is wonderful, and you are just by the beach

beautiful pool with great sitting areas as well as nice view of the beach and surfers

our room overlooked the sea with a large balcony, and the room was clean and comfy with a small kitchen (and

pool amenities

breakfast, the pool out our room door, friendliness of the staff and how they go above and beyond to make sure

a lovely place, a charming swimming pool, great breakfast good staff

breakfast, location, pool, service, smiles!

they decided to close the kitchen for dinner, without advanced notice to me, that they were not serving dinner

breakfast, the pool out our room door, friendliness of the staff and how they go above and beyond

breakfast was wonderful and we did several days of it and quality and service was perfect

staff staff (restaurant, beach, spa and cleaning) are absolute wonderful

breakfast not included, which made it much worse value for money and was an unexpected cost the

gym is outdated and machines hardly work

we could even see scarlet macaws in the nearby trees and whales in the distance from the bar terrace

there is also a laundry service if you can't bring enough clothers

also to have to pay extra for the mini golf is

the adult pool is huge and and the kids pool is very nicely designed also

wifi - we stayed in arrecifes and wifi was great near the pool but not in the room (even if you

some of the bar food was average at best

quiet beach, sunset was gorgeous, little of the main road which is good if you want to chill; kids loved the

was no reception because the location is a little secluded, but the wifi worked so well that it worked in the

we booked a room and discovered on arrival that we had a beautiful suite with a full kitchen but location was

beaware of the lizards and iguanas but the kids were having fun watching them

you only have wifi access

i forgot to mention secure parking in the shade

for families with young kids with the pool in the centre of the hotel

wifi was good and breakfast delicious

the staff are lovely, the in-house restaurant is delicious and offers room service, and the pool was awesome

fantastic service, delicious breakfast, very clean