ease of using pool, weight room, and breakfast area

we had two queens and a sofa and it was a nice set up for our three kids - they were able to spread out enough

nice place. great breakfast

free breakfast was delicious

kids were swimming and as the pool is small returned to

the pool was nice

pool was quite small and had a 9-person max capacity

pool was small & strong chlorine smell, breakfast setup was odd and confusing, pillows were very

if we didn't have kids with us, we would've loved to try the bar as well

the location was great, the room was nice. kids loved the pool and breakfast!

not let them put youin room 103 this room is right by the laundry which is fine if no one is using it

the laundry room was dirty the breakfast was not filled in the refrigerator had whole eggs in it stunk

of $9/day parking, was notified no extra charge for my request (pet friendly room 1st floor)-but then charged

of $9/day parking, was notified no extra charge for my request (pet friendly room 1st floor)-but then charged

didn't get to use pool or equipment either as i was staying there while my husband was in the university hospital

good customer service, shuttle, clean,food good

times , had family at university hospital and this was so convenient easy and safe walk or the shuttle if needed

parking

beautiful outdoor patio with gorgeous flowers. great bar and restaurant and very comfortable.

pool was a little on the cold side.

wifi unusable in my room, kept cutting in and out

wifi was not great

good breakfast, nice well appointed room, fluffy towels, and excellent customer service.

friendly and helpful staff; spacious rooms; includes breakfast; reasonable rates

comfortable bed. good lighting in the room. pet friendly!

he was so nice to all the kids, and he had an amazing personality

the pool was green in color & a little cold.

the bar offered few dining options but the bartender was very nice

nice flow of the facility. the pool area and exercise room were well kept and decent equipment.

great gym and pool

the free laundry was a great perk

to the extreme center, amenities including laundry, fitness center, pool and complimentary breakfast

laundry facilities were great with multiple washer/dryers, folding table and baskets provided

having laundry on the premises was a huge plus

they also have a great laundry room that is complimentary, aside from the cost of laundry detergent

so comfy and awesome pet friendly

kids loved the indoor/outdoor pool

plenty of parking, clean, offers evening food options as well as breakfast.

loved the 'dinner,' drinks and breakfast

location and the evening food and a great breakfast!

it was nice having a laundry facilities

free parking

pet friendly

parking lot was full of ice and very difficult to get in and out without falling on ice

pet room we were placed in smelled of cigarette smoke heavily even though it was a non-smoking room

front desk reported also no clean laundry

no laundry or no pets allowed

the laundry on the floor plans online was not there

no washer dryer laundry facility

you walk by laundry and work rooms that have doors open and don t look the cleanest and the hallways are dark

could not get second blanket because they were doing laundry

we needed to do a load of laundry but the dryer was broken

lots of food crumbs, dirt buildup, shower wouldn't drain, ice machines broken, no guest laundry and no free

laundry was not available' broken' hot tub broken' restaurant wasn't open the day i checked in'none

the bar and restaurant had great food and a great staff

the room was by the laundry and you could feel the machines running

breakfast good, room big and clean, bed comfortable! laundry facilities.

didn t like that the parking for the ihop next to it interferes and makes it a little hard to find parking

the hot breakfast was good. wifi was fast.

breakfast was great

especially since we arrived late and kids wanted to go swimming next morning but felt rushed after eating

location, breakfast, staff, pool

had to take the kids to the pool before we could check into our correct room

location and breakfast.

parking was tight

nice laundry facility, inexpensive

only potential downside was the relative lack of laundry facilities in the hotel

the pool was a complete let down for my kids.

liked the taco bar and drink bar when we arrived at 6 pm! and the breakfest was great too!

was excellent, the kids enjoyed it

kitchen and full size fridge is wonderful

was friendly, room was clean and well-stocked, and the pool/ hot tub was awesome

front door clerk had his kids at work with

kitchen was huge with full-sized refrigerator and dishwasher

kitchen items were put away not well washed

the room is well furnished, and breakfast was great.the swimming pool and gym were great.

cleaning going on during breakfast time - she was on top of it all throughout the

the pool and hot tub were amazing

the kitchenette with full refrigerator, coffee, dishes, silverware and sink made it very convenient and

beautiful and modern. nice kitchen area. very roomy. breakfast was phenomenal.

didn't really explore more than our floor and lobby but they did have a workout room and laundry for guests to

a room, huge room at that, it has a whole mini kitchen with everything

it was pet-friendly and the fee was very reasonble

breakfast could of had a few more warm options we only got the option of making our own waffles,

enjoyed the whole kitchen experience

wifi went down in the evening and out all night. didn't clean room after extended another night.

pool heater was broken- we booked this hotel partially because it had a pool, and my young son's

clean, breakfast was good

parking is a little tough if you get back later in the evening, but i guess walking is good ;]

pool was very small, but functional no hot tub tv system was terrible- slow and poor

great breakfast, good pool and jacuzzi. excellent to have a laundry on site.

no first floor laundry

laundry facilities were only open from like 10am to 6pm

guest laundry machines had issues, help was patchy

don t use the powder laundry soap

24 hour shuttle, room service, room, food, and check in; all great.

their computers were down when we were checking out so they comped our room service bill

were right across the hall from the laundry room and the ice machine and vending machines were also right outside

comfortable bed, nice pool and hot tub, great breakfast.

pool was okay except it looked slightly greenish and looks like it could use an update

didn't have breakfast had to leave at 5:30 am, good location.

the pool and hot tub were working as promised. also the hot breakfast was wonderful.

rooms, broken lamps, burnt out lights, pool and laundry out of order, minimal breakfast that was never restocked

the kitchen aspect is great

cold pool

room had dirty couch, pet pee on floor(smell) and corner trim in room was loose or absent, with adhesive showing

having a little more space than a standard room to spread out with the kids

staff was really nice, the breakfast had plenty of options, and the rooms were nice and clean

parking lot not well lit in all places. hence, 2 cars broken into and baseball gear taken.

the pool is very small and easily crowded.

the staff was wonderful to us all. the room was beautiful. breakfast was great.

really didn't have anything bad to say. i think made the pool could of been alittle warmer.

free wifi difficult to access...long connection time...sometime unavailable.

breakfast could have had little more up skale. like some real bacon or sausage.

hotel was clean, breakfast was lovely with lots of options and our room was nice.

pool and whirlpool were great

the breakfast was a bit lacking but it wasn t the worst

room service food was delicious, though drinks were overpriced

the 16th floor bar had a great view of the city.

no swimming pool! swimming pool was under construction

ev charging station in the parking ramp was unexpected,

complimentary internet wifi access very limited from my room (located at end of 11th floor)

another thing was the breakfast

i'm pregnant and the main reason we picked this hotel was because it said they had breakfast come to find out

ample parking

no breakfast/if there was it would be very nice.

breakfast was not served because of covid but we were able to get what we wanted very easily

the portal from the main building to the pool, workout, breakfast area is an unexpected benefit for iowa winter

breakfast was tasty and appealing. staff were helpful.

convenient access to parking lot

free breakfast hot, delicious tasty

room service never changed the sheets and one day never even made up the room

laundry, great breakfast, kichenette in room already stocked with dishes and utensils, full size

i loved that the laundry was free! lots of room and common areas to hang out.

also, it would be nice if they had a laundry room or a small washer and dryer in the rooms

when she went to get towels, her and a laundry staff were complaining

of parking lot on first floor, cars parked in front of window- no privacy

had a pool.

wish i would of known they had complimentary breakfast

in the ac the first night (we arrived after midnight totally ready to sleep) that sounded like gym shoes in a

breakfast wasn't free, but worth every penny

size of the hotel, glass view elevators, swimming pool and hot tub for the kids, and the interior decor is

the laundry services and computer were out of order

laundry on 2nd floor was a great thing because we needed it as we didn t expect to be in cr an

at the front desk and the woman who set up for breakfast were awesome and friendly and extremely helpful

breakfast was wonderful. staff very friendly. bigger pool or adding a hot tub would be nice.

nice breakfast

friendly staff, great beds, good breakfast and love the 12 o'clock check out time.

the pool temperature was too cold.

on recent stays,kitchen and bathroom tile floors were cracked, sometimes with nearly fully

breakfast was amazing

the breakfast

also, even though we were near the elevator and the laundry room, it was so quiet

no towels clean in pool area, dirty laundry carts in hallway as you go to and from rooms.

juice machine was broken, pool was

luxury accommodations, king suite with kithenette, breakfast buffet

the kitchen would have been nice for a longer stay

yes, i was right across from the laundry, by the exercise room, by the pool, my meeting was at 10 a

pool was a bit small and no hot tub. it worked well though for our 2 night stay.

outdated, pet fee was a bit much. overall, it worked but no wow factor.

better drainage system in pool area. standing water from pool splashing made the floor slippery.

breakfast needed more meat choices- the turkey sausage wasn't very good.

was squeaky & room right across from the laundry so was very noisy

it had a laundry which we used and it was a great hotel which was reasonably priced

the pool area was very nice

enjoyed the pool, clean and all good!

pool and hot tub were good temperatures

they have a lot of facilities, including a pool and a gym room, a guest laundry, though i didn't use any of

loved the pool and friendly staff, they fulfilled all of our requests

room was very clean and comfortable, along with the pool and fitness room

the bed was comfortable and there were many options for breakfast

friendly staff, great breakfast and clean room

had laundry area

room service did not come each day to bring fresh towels and make the bed.

loud bar area central to the only public space

pool is very chilly

we did have a couple drinks from the bar tho and they were fantastic