the pool was glorious

wifi is erratic in the local area

only reason i could not rate a 10 is because of the wifi

great stuff, beautiful garden and pool. tasty breakfast, delicious tajin!

beds fine food very nice good breakfast beautiful

- amazing terrace with a lot of space - wimming pool - a lot activities surf , yoga .

also parking was in front of the sun house

i loved the pool and the rooftop

booking said we'll have access to fridge - didn't happen, it said there will be wi-fi - the wifi was horrible

nice pool, nice people, great view in the rooftop

no laundry facility in villa, common shared laundry facility available within the compound

place, architecture of the hotel, best view from the room, food, staff, laundry service

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

bottles in pet

to the golf course

hotel, great breakfast, heated pool was great in early january, but the best part is the amazing staff

spa was good quality and nice added bonus to be able play padel and golf up the road

khadija from house keeping and mariam in the kids club

the ladies of the kids club were amazing

to get response at times for room service, towels, pool towels

food is terrible in room service the food in the med

- kids club was quite good, with polite and caring staff

- we were allowed into the bar to watch the world cup match, but shortly afterward a staff member informed us

clean pools, amazing breakfast each morning, very friendly and accommodating staff

kids were swimming, splashing and playing in all 4 pools, that meant there was no adult swimming

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

to enjoy your meals and drinks in the evening and onsite activities including tennis and crazy golf

perfect, rachid top manager, ilham & salma for the welcome, bouchra for the spa, aicha for the breakfast or aziz

spa prices were high

the staff was incredibly kind, the breakfast beautiful and delicious, the beach so clean, it was a dream for

service round the pool but perhaps a casual restaurant near pool for lunch/coffee/drinks would be good

the only heated pool was so small - but we were out of season really in march

a beautiful resort with incredibly attentive staff from the duty manager to the breakfast crew and the concierge

and helpful staff; good restaurants with good quality food; fabulous breakfast; high quality spa and fitness

i wish there was a bit more variety when it came to the breakfast.

car parking

because of the road breakfast is included and should start at 8

a special thanks to the two staff members in charge of breakfast

new hotel with lot of room for car parking.

right across the street there was a laundry service that we used, they washed our stuff over night

the wifi was awesome fast, reliable, and completely free with unlimited access

hotel, with good breakfast and surprisingly good wifi

good wifi was available in the lobby, the room and also the fantastic roof terrace

good location, strong wifi connection. nice breakfast

tv not working no wifi

no wifi

parking places close to the apartment but there is a parking lot in the entrance of the residence

ud83dudc0e just a safe and secure apartment with security at all entrances and parking outside the apartment

wifi could be improved

wifi connection was rather bad, and it is a big deal for someone who is working from a distance

kids playground is a big plus if travelling with little ones

kitchen, living room, sun deck, view over the pool, sea view

prestige suite is a spacious two bedroom apartment with free secure on-site parking, wifi and cable tv

kids playground is a big plus if travelling with little ones

amazing stay, amazing service, amazing attention to details, wonderful generous breakfast

a negative but just a point i will say just the fact that there's no pool or cooked breakfast so your paying

breakfast was lovely, there was a good selection

with easy free parking available

there is a cafe downstairs which did an excellent breakfast and also lunches

wifi was good

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

breakfast can be little better , surrenders were a little scary

hotel is centraly located spotlessly clean it is rather old fashioned and wifi is only available in the lounge

snack bar with cheap meals and drinks available until 10pm

there is no shampoo - only a bar of soap in the bathroom

the staff was helpful and available, food is decent, and location is excellent laundry service was not ideal,

no cups or kettle in the the room asks for iron /no iron /have to send your clothes to the laundry

laundry was never found and we ended up at friends place to wash the cloths

laundry price

the lady who was cleaning my room was lovely and helpful, having a laundry service was a bonus too handed in

when asking for an iron, i was told they only do a laundry service which costs money

i used the laundry service and everything came back wonderful and in a timely manner

expensive laundry service

wifi did not working last day of our stay

the gym could use a little work

-don t do laundry even through stated on their policies

the walls are quite thin and our room was near either the laundry or loud pipes

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

room service was absolutely amazing and you can actually feel, smell and see the room clean

cleanliness and room service

room cleaned daily, laundry service perfect

they don't have an iron press. have to use their laundry service, which takes time.

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

location is good and offers parking

breakfast was great - convenient location with parking - wifi - room was tidy and well

no laundry service apart from very expensive place around the corner

wifi was little bit weak

paid parking. not very cozy. bit noisy atmosphere from inside the hotel.

nice staff , nice breakfast, nice pool,

clean room friendly staff always helpful nice location wifi not good but well worth the

location and the swimming pool

nice location, handy on-street parking, very big room, clean place

swimming pool is good size ( can t make it on the picture

wifi worked fine which was a relief as i had to search for another hotel the next day

was a shame the pool was empty due to a maintenance problem, similarly , there were minor but non-essential

great if you have kids as there was a lot

and a big hotel like that there's no gym no spa and there's no tv it doesn't

found the bar lacking atmosphere and drink

old furnitures, swimming pool for kids was not ready and no amenities were provided inside the room we had to

don't like that the bar area was closed by the pool and the music was turned on only for ten minutes and then

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

i thought the cleanliness could be better in the rooms ie laundry could have been better.

breakfast is top

hotel has a gym and swimming pool

parking is a problem, if you have your own car it's a constant battle to find parking in front of

some of our party attempted to use the laundry service and paid for express service, this was not performed

our laundry was lost for two days, nobody could explain where it went

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

wifi is poor in some rooms (most rooms). cold water in the pools. cigarette smoke in the bar.

guarded (free) parking area just outside the hotel

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

no iron available in rooms or hotel only laundry service which is 24 hour service

well rooms smelled wasn t clean room service was bad money went missing from the room

just the wifi at the pool

man at the snack bar wanted our help to exchange money, 100 sek to dir or euro

the clothes we put into laundry didn t get done and had to be returned to us soaking wet when we checked out

i handed in my clothes for laundry, but i never got them back

i handed in my clothes for laundry, but i never got them back

effort to get a room service menu took over 30 minutes and i was given laundry list instead (this is where

spa is the best of this hotel. laundry is good, cheap and fast. thank you!

laundry ship near by and a money exchange shop

i was surprised i had to pay for a press service and laundry

charge enormous amount of money for the laundry service

- in the reception, they mentioned a price list for laundry, not found in the room

delicious we had a room on the 2nd floor -2131 and the ladies who were doing the laundry and cleaning were

poor breakfast in my opinion

pool is always empty

location,staff,breakfast

high even the taxi outside the hotel never use meter they just wait to rip off the tourist the breakfast served

staff are few i didn't got my invoice full of people from gcc who is looking for sex only swiming pool is old

the reception team can be improved upon - while they claim to have laundry services do note that they don t

only thing that i didn't like that they didn't have room service or a restaurant a la carte but they told me

i like the time of breakfast, luch and dinner

wifi is amazing

manager mohammed was vert helpfull , we had a great time food,pool,kids act everything was

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

pool and gardens kept really clean

my kids were so sad to leave

and the amazing animation team of 15 ud83dude4c the shows at night were outstanding and the aqua gym was fun

the activities, staff , great location for kids as all included .

laundry was very expensive. room cleaning was poor.

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

i like the breakfast and staff were very nice, every one i cross was greeting me.

room was excellent room service was excellent staff were also very helpful and friendly

swimming pool immaculate 1 metre depth throughout loved the aqua aerobics every morning and a game of boule

i even asked a member of the entertainment staff by the pool one day and he assured me it was on at 8pm (not

pool, room was very nice and the bed was comfortable, most of the staff are very nice and

pool and activities during the day and in the evening were also excellent

lovely little outdoor area from room and water areas were perfect for kids and families

the hotel claim to have a 'late breakfast' 1030-1130hrs which is left over pastries in a basket on the bar

entrainment for kids

our kids started to cry when enter bedrooms :( asked why we were there

staff at the bar was rude and selective with who they served and the food made me sick after the first

the temperature of water in swimming pool was good

animation and pool bar staff

please ensure that you provide slippers,iron and a board alongside with a laundry bag

the girls at th riu land were very pleasant and took good care of my kids

the staff is always helpful and professional, no matter breakfast or lunch of dinner

and yassein on the pool bar delivered excellent service throughout our stay

lack of parking space lack of luxury toiletries lack of night activities

no chance to sleep with the huge noise from the night club, the furniture so old, no laundry service at the

clean and comfy rooms, extremely good wifi, nice pool, friendly staff

pool is brilliant too, lovely pool staff

lovely setting pool, gardens and bar area, secure parking also

the staff are so friendly and polite very clean and beautifully maintained lovely food gorgeous pool

laundry was asked 2 times to wash the dress, never happened

enjoyed a room with a lovely view of the swimming pool, impeccably clean and fully equipped, ensuring a delightful

plenty space with water park for kids. friendly and helpful staff

hotel was lovely, nice decor, big pool, restaurants on site, breakfast buffet was amazing with so much to choose

beach bar watered down drinks

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

room food service was good but the laundry not satisfactory

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

no laundry bag in the room

the pool and relaxation area are perfect for unwinding

no irons in the room meant either wearing crinkled clothes or sending all your clothes to the laundry for

iron provided only laundry service which is a bit expensive if you re doing alot of clothes

they have a laundry service but you have to make sure you ask for express service before particular time which

basic facility like iron was not being provided and on top laundry service was closed when we needed

you are forced to use their extortionate laundry service where you are required to give your clothes the previous

the staff in the reception and in the spa also

the pool area was great and there was plenty of seating and being adults only, it was very relaxed

parking and pool

breakfast has a good variety of food options including vegan, the location was nice, quiet, safe

the pool is

laundry machine

the room is ok, however need a washing machine and laundry.

20 for laundry, restaurant and bar closed,

is a kitchen inside the room

all night because the has bar with very loud music

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

laundry was a bit expensive, but it was very quick!

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

is no espresso at breakfast, which was important to us

this is not a luxury hotel, i'm listing these for transparency: the fixtures are quite old/rusty wifi is not

i request laundry service but restaurant staff came

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

spa was excellent, had a great massage treatment

only thing i could think of would be the wifi wasn t amazing

pool side comfortable

the restaurant, the pool, the staff everything excellent except the laundry...

laundry service is horribly expansive

hotel claims to have a fitness centre however it's not true, no laundry service either (also claimed), methods

hotel suites and spa is a budget-friendly hotel yet the service is 5-star

stronger wifi signals for in the room, mine was so sporadic i had to sit in reception to get a good signals

breakfast was not to my standard

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

i enjoyed breakfast ud83dude0b

the breakfast was disappointing

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

whether it was breakfast or dinner, the variety was great something for every taste

slow receptionists & staff response in general whether it s at the restaurant, room service or anything

kids’ water park, heated indoor pool, food options, and daily entertainment shows were truly

the staff are so helpful and friendly and it has wonderful facilities like pools, gym etc

great facilities. lovely pool staff so friendly felt very safe alone there

the pool loungers were amazing and the staff looking after the pool were so helpful

room service only amounted to 50 and was paid at the door

we requested an early check in and it was not possible, which is always a bit frustrating, especially when you

the kids club and the staff

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

pool and room s amazing fatima and mariam and amin they are so so so friendly and warm welcoming

the staff are so lovely nothing to much trouble and breakfast really good

friendly staff, nice pool, amazing location on the beach

polite and attentive service, great breakfast and delicious restarants, beautiful park, heated pool, great music

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

very friendly, nice bar and restaurant generous late check out

stunning interior, excellent and attentive staff, high quality food, brilliant pool and gardens

i was in bar in the evening and there was a surprise- live maroccan music

beautiful rooms and pool area

the parking is just outside the gates

beautiful pool

pool good, good view from upstairs terrace

tv not working no issue for me because of good wifi

breakfast was excellent eating on the covered terrace

peaceful, fantastic pool area, big and confortable rooms, nice surroundings ( golf course ), friendly

spa was also overpriced

great hotel with a beautiful pool. the stay was nice overall, i really enjoyed it.

service is very good but the bar (pool) service was slow or just non existent and at breakfast our coffee arrived

we ordered room service and wine