wanted to do some laundry but the laundress said either the washer or dryer was broken, i can't remember exactly

guest laundry 'out of order', due to covid

no laundry room! washer broken

hot tub was mot working and the ladder on pool was very hard to get in and out of pool for someone with knee or

no wifi also advertised

liked everything... especially that it had laundry facilities.

the pool was a little small- yet appropriate for the property

they needed to take better care of their pets

had a great breakfast and nice pool

disliked the fact that i had to pay in order to exit the parking garage

evenings, watkins shower items, comfortable bed and pillows, exercise room and complimentary laundry room

full kitchen, cleanliness, free laundry, awesome gym, and quiet privacy!

laundry machines did not work

i liked the size of the rooms, the free laundry facility, and the location of the hotel!

is very nice, very clean, and they offer complimentary laundry facilities

cost effective onsite laundry accommodation.

noise in hall at night....near laundry area

chair had leather peeling and my room had that parking light that faces the hotel shining right into my

wasn t working nor was the wifi

parking was extremely limited

their breakfast is very good too

parking had to park at another hotel and walk

elevator fan is failing (loud); the room clearly was not cleaned well- dirty doors, tub and kitchen- others

multi-room suite with full kitchenette; great value and great location with easy access to many dining establishments

bed was comfortable , room was clean and nice decor , full kitchen was great

pool claimed to be heated and was freezing, kids unattended in

get to enjoy pool kids were out of control and people running up and down the hall most of the

parking was rammed every day

in the gym, it was not only out of cleaning wipes in the container, but a sign saying there were

booked for complimentary breakfast and on site bar

was visibly clean but had a smell, like dirty laundry or unwashed greasy hair

complimentary breakfast; complimentary internet; complimentary parking

the overwhelming majority of hotels offer free wifi no strings attached

location was ok. rooms were very comfortable and clean! kids loves the pool area!

the pool was also pretty chilly

everything from the awesome customer service, laundry, breakfast and room were perfect for a stress free stay

also $100 pet fee is pretty ridiculous on top of the room rate especially since you obviously don't clean

loved the fireplace

decent breakfast

i chose a room with a fireplace. that was great.

hot breakfast was much appreciated

quiet, comfortable bed, lots of parking, free wifi

the kids loved the pool and the room so much

pool opened @7

guessing because of the construction on the one side parking was an issue

mechanical noise on first floor forced a room swap. water leak closed gym. no safe in the room.

took the kids for a night away, and they loved the pool, and the room

pool that morning but it wasn't that big of a deal as there were many big families with lots of kids that would

wifi experienced a power failure and we were not able to get streaming service on the second night

there was a group that the kids were running up and down the halls late at night.

i did laundry n there was needles under the dryer

also, there is a shady bunch of ppl hanging around that parking lot

when it was brought to the owners attention there was drugs being used in the parking lot the where very rude

drug deals in parking

had a microwave and fridge, tv and wifi worked very well, big comfy bed clean bathroom

was too much commotion around all night long so it was hard to get a good rest for us and the kids

wish the new bar and grill was open

located near the fort 4 fitness marathon

kids where running around wet with no towels making the floors in and around the elevator wet and

pool was very cold and small. the picture of the pool on the web was extremely deceiving.

noise coming from laundry room below our room from a broken dryer , bad shower, pool closed for cleaning

nice to have a hotel bar too

room service was prompt and chef cook everything as ordered

bathroom shower. room service

the shuttle was amazing!

lack of water , laundry bags , kettle/coffee maker in room

i wasn't able to load the wifi for some reason.

quick trip. wonderful hotel. rooftop bar and restaurant on ground level.

the gym was nice.

we got zero sleep the one night we were there ahead of a gymnastics meet at 7am the next morning

there was parking for my pickup and 20 foot trailer along edge of parking lot

parking spaces and near the highway.

loud music in parking lot, all night long

wifi and multiple channels on tv. microwave, fridge

they placed me in another room and then when all the drug traffic started coming through the parking lot i got

laundry room soap dispenser did not work and no soap available at front desk in same amount.

was surprised to see the community seating in the lobby/breakfast area was worn out and needs to be replaced

wonderful rooms, location, breakfast, pool

the suite has a very functional kitchen.

the pool was in good shape, it was freezing

was literally excellent & so patient with me and my family room was perfection spacious and clean pool was great

the bed was great and the breakfast selection was very nice

the suite had a great kitchen area w/table, sm

liked the kitchenette

used to be dish soap, dish cloth and dish towel in kitchenette, but not this time

laundry was out of soap

every three days but we were there for five and never seen a maid except standing outside the laundry smoking

washer & dryer didn't even work for on site laundry

i mistook laundry room for reception and there was no board to say where the reception was.

i pull up there all smoking right at laundry door

you could prob add some guest laundry machines for us to access for long term stayers

we needed laundry done and the front desk person did it and called our room when it was finished and no

have no complaints except they need washer and dryers for guest to access but i'm not sure if the laundry service

there is no laundry facility

good parking, could see my car from my room

they had very limited staffing, their hot tub was shut down, their laundry facility was shut down, and they

laundry closed

laundry facilities weren't available which were part of my deciding factor in staying here so i

guest laundry wasn't accessible either

the room keys had to be reprogrammed daily, laundry and hot tub were out of service

i don t want to be bothered or loud noises put me in a peaceful quiet corner they put me by the laundry room

went off at 6 am, and we did not set alarm, and the fire alarm went off at 8 am, because the laundry room was

then that room was right next to the hotel laundry room which thankfully wasn t noisy by the time we went to

there was pile of dirty towels/laundry as soon as you got off the elevator on the second floor in the hallway

ac was not consistent having to create an app account to do laundry.

it had free laundry

there was a full kitchen in there

it was very clean and modern. we also had a kitchenette that worked great in a pinch.

pool is permanently closed, the phones didn t work, remote for bedroom tv had dead batteries, and

there was no pool

unsecured wifi

the room was nice for being a pet room.

loved the mattress and pillows. quiet. nice staff. good temperature control. pet friendly.

i thought the pet fee was a little high.

it was by were we needed to be. and pet friendly

to sleep in a while, all facilities were available--pool, hot tub, exercise room, ice machines, laundry room

-laundry room door broken

was extremely friendly, breakfast was excellent

the breakfast was exceptional, and the staff members were courteous and professional

mold on the ac/furnace vents no room service for three days.

no pool and no laundry.

the front desk and morning breakfast ladies took time to sit down and talk

very accessible parking

wifi wasn't that great!

didn't know there was a water leak in the fitness room, apparently it was not checked at beginning of their

no microwave, no laundry room and bathroom to small

size of the bed was not what we requested( which was suppose to be a king size bed) there was no laundry room

dirty in areas of room and why wasn t there any bar to hang clothes on in the closet

not their fault but the pool was closed

wish there was more parking

we ended up at a fairfield inn where we found dirty laundry in the dresser

hot tub wasn't working, pool was cold, only one very small trash can, no kleenex, no dirty laundry bag, room

and just let it go, mainly because when i called the front desk about a problem logging into the wifi (last name

too much chemicals in pool

parking lot was closed off, had to park across street at another hotel and walk everything over

breakfast was not what i expected no cooked food but there was a restaurant that offered a

the room was really nice! good size, great bed, cute little kitchenette.

this issue was handled nicely when the staff suggested we go to the bar for a drink on the house

i was surprised to see that it was pet friendly, especially with how clean everything was loved the full size

love the bar and restaurant and the front customer receptionists are soooo friendly above and

breakfast, pool, gym, and onsite laundry overall quality of the room.

the kids were running up and down the hallway being loud

rooms were nice and clean very up to date breakfast surprised me

breakfast was ok

pool was fun as well