guest laundry was good. location was excellent. no air conditioning. clean but dated.

the bed was very comfortable. the pool is very nice.

check in was a breeze and they were able to accommodate an early check in for us

location is perfect, parking, and staff were amazing.

ample parking right outside the hotel

chalet facilities included were a real highlight as was the outdoor area of the hotel with heated pool, jacuzzis

satisfactory and there were options available for room service dining.

pool service was awful

outside the bar think you should have rugs to keep warm

service was great. from the spa personal to the ski concierge, all were nice and helpful.

the on-site laundry facilities were also a nice amenity

enjoyed the workout room and pool each day

outdoor pool we did not enjoy more because it was a little cold at the time we went in the afternoon

you had to go down to the pool area down in the basement

enjoyed the hot tub and pool

room service, valet parking, front desk

the pool is small

while the suite we did up with was great we were hoping for the larger junior king suite with the fireplace but

room service didn't give me fresh towels

also everything, what could be cleaned by the room service was clean, but the condition of the furniture, dirty

it is beautiful and the amenities like the pool, spa, coffee bar, concierge, gardens are all perfect

2 lattes at the bar cost 18 dollars with the tip

if i wanted to head over to lionshead i could hop on a free shuttle bus to take me there

bigger swimming pool

highly recommend their spa and restaurants

a latte machine opertional at breakfast nd serve good, german bread at the breakfast buffet

the included breakfast was phenomenal

loved that there was a spa (hot tub, sauna, steam room) to unwind after a long day's skiing

room was well appointed although no bar fridge (the snow on the balcony was a good substitute)

everything from rooms, location, to spa are perfect

the coin operated laundry was useful

the kitchenette was very helpful, making some fresh coffee and tea after a long day of skiing

there was a small gym available for guests to use, and access to a larger spa was just a short walk away

great location and well equipped gym!

no pool, but the generously sized hot tub and outdoor patio adjacent to the hotel bar is a perfect way

coin operated laundry machine on site was convenient

great that they had parking but it's pretty tight quarters. the gym was nothing special.

perfect if you are traveling with kids

parking too complicated and breakfast not so good

they're so low they're for kids

the spa was wonderful and so was the ice skating rink outside

restaurant and spa were both closed which we were not informed of until we arrived

they have a free shuttle that takes you anywhere in vail and a number to call for a pickup

place, excellent location right in the center of the square, beautiful hot tub and pool on the rooftop with

fireplace. bathroom. breakfast freeparking. shuttle

location is perfect, pool is beautiful and everything was clean, the only recommendation would be to use the

the spa and the woman who worked at the front desk-was so helpful and made the whole stay great!

yes - the pool bar closed at 4pm on a busy sunday afternoon of memorial day weekend

pool, gym and spa all gorgeous

our room was a studio with a murphy bed, couch, table for four and full kitchen

pool and views of the creek were amazing

location is very close to ski lift in lionshead. and the full equipped kitchen was also great!

there's a great pool that i wasn't even aware of when booking and was an amazing bonus

were not informed that room was pet friendly nor did i know i had to check my husband is allergic so suffered

fantastic pool / hot tub setting

shuttle was great option

has a pool and hot tub and good kitchen supplies

our unit was furnished well, especially the kitchen

private shuttle service makes our ski trip much easier

family enjoyed the pool and hot tub too

the gym while small, is well equipped and free to guests

bar was well managed but the wellness and gym facilities were stand out

i took advantage of the spa and had several treatments

were kids running all over the place - small children who weren't always well behaved, and with parents

my two little kids all waited there together and cried finally

i must praise the evening manager, glenny, who went out of her way to help me using the laundry facility

laundry facility in this hotel which is operated by payrange

after being nickled and dimed fur everything i was disappointed to learn that guest laundry wasn't included in

soap was provided for the bathroom or kitchen by housekeeping

the bar tender in the lobby during pm service was horrible

laundry only takes quarters and there was no change at the front desk, or at the bar and

bed and laundry

the bed and the guest laundry

for something to do, we didn t have to leave the hotel as they had tons of games and the pool was heated as

everything was great staff room. my kids loved the computers and games. thank you

fitness center. hot tub was large and great!

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

pool wasn't open. it isn't ideal to walk across the parking lot to play pool, work out etc...

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

fireplace and spacious rooms.

lots of towels and pool towels provided

we think it was the staff-emptying waste, the laundry, or just their staff room

cleanliness, room layout, amenities, laundry facility, kids activities

cleanliness, room layout, amenities, laundry facility, kids activities

location and its pet friendly

picking this hotel bc it has a pool, know that it s very small and only accommodates a handful of kids and it

room design, over priced, breakfast, expensive parking fee

breakfast was great! room was nice!

pool was a bit too crowded to use.

good breakfast buffet and we always use the free ev chargers (included with the parking fee)

it's always clean, and breakfast is great! price is right.

although not needed, there was a laundry facility down the hall from room

self laundry on second floor

workers were so courteous, from the grounds keepers to the laundry to the front office

was alone and i actually enjoyed the noise but the laundry room was on all night and morning

i went up to the front desk and asked for a late check out and didn't get it i was locked out of my room after

the gym was fantastic and the salt water swimming pool was heavenly!

location , food , atmosphere, view , people, spa , pool , every thing

shuttle to the village was great

were hundreds of kids running around

we decided to make our own drinks since the bar had closed but there was no ice to be found

excellent laundry accessibility onsite

the facilities (pool, hot tub, laundry room, etc) were a plus, the room was clean and spacious, and the

small parking lot, noisy, could use some door closers

swimming pool was a little cold, and the outside hot tub was full of leaves.

good wifi and comfortable beds

wish they had a place to print out something and a laundry

perhaps from the laundry room

parking lot is a nightmare especially if the weather is bad

no on site parking left, so we had to park in bank lot across the street.

wifi was not in the room, only in the lobby. this was not specified in the ad.

guest laundry room was convenient for the length of stay

number of ski resorts within reasonable driving distance. breakfasts. guest laundry.

-small amenities like a hair dryer, fridge in the room, on-site laundry, and iron were nice touches

laundry and spa was big plus

room and everything in it smelled like dirty, sweaty laundry

breakfast was just ok, the guest laundry was not available, there were people drinking alcohol in the pool/indoor

laundry on premises, ice, room had microwave/coffee area and mini fridge

wifi was awful. even in lobby slow and weak. jets in indoor hot tub did not work

wifi didn t work well and difficult to connect to even with help from the front desk check in

breakfast was great

spa was amazing

lots of kids. breakfast and lunch were very expensive and average in portions and quality.

great rooms, pool, spa, dining, etc

visitors during the day and also lie on their website about certain amenities eg there is no kids club

the spa is wonderful. breakfast was delicious.

$15 to park in garage, $6 to do a load of laundry,

breakfast, staff, ubication

good breakfast, great hot tub and pool. comfortable and clean room with nice kitchen amenities

location, very nice size of the room, nice social area, very happy with 24 hour gym, nice pool and hot tub

beautiful scenery from the bar and restaurant upstairs

also, on our first attempt of trying to do some laundry, 3 out of the 3 washing machines were not working,

my kids found old room keys and a toy ball under the night stand and in between the curtains

it would have been nice to experience the spa services and the restaurant/bar

also, the amenities available (pool, fitness room, s'mores

it's a bit much when people can hold their dog at the bar where people eat and drink

there was even free do-it-yourself laundry

staff friendly & attentive; rooms very clean; hotel bar for pool drinks

and comfortable hotel with relaxing pool and hot tub

views from the restaurant, rooms, and heated pool & hot tub

nice pool area

terrible wifi, staff wasn t always particularly knowledgeable or helpful.

pool was beautiful, but small with little room for lounge chairs (luckily we scored two)

great amenities (hot tub, pool, steam room, sauna)

rooms, area, restaurants around. spa was so nice.. very cool place for families

wifi had to be logged into every-time ......which wasnt a real issue

position laundry pool and spa nice staff- ski valet service amazing 5 star

the included breakfast was delicious and the room was very clean

fitness room and sauna were a filthy claustrophobic joke

position laundry pool and spa nice staff- ski valet service amazing 5 star

including fireplace and shower