three hot tubs down by the creek, the saltwater lap pool that is heated, great hiking right out the back door,

we decided to make our own drinks since the bar had closed but there was no ice to be found

were hundreds of kids running around

our room, which was a basic room, had high ceilings and a basic kitchenette with microwave, fridge, and stove

the gym was fantastic and the salt water swimming pool was heavenly!

workers were so courteous, from the grounds keepers to the laundry to the front office

self laundry on second floor

was alone and i actually enjoyed the noise but the laundry room was on all night and morning

although not needed, there was a laundry facility down the hall from room

pool closing at 9 is ok, but maybe 11pm for the hot tub

great rooms, pool, spa, dining, etc

the spa is wonderful. breakfast was delicious.

staff was super helpful & friendly at all times, sitting around the outdoor fireplace making s'mores was a hit

the pilates class, gym and spa were

pet fee was a little high!

free shuttle to resort, comfortable room, breakfast.

good breakfast buffet and we always use the free ev chargers (included with the parking fee)

room design, over priced, breakfast, expensive parking fee

pool was a bit too crowded to use.

it's always clean, and breakfast is great! price is right.

cleanliness, room layout, amenities, laundry facility, kids activities

we think it was the staff-emptying waste, the laundry, or just their staff room

the staff is impeccable, the breakfast and lobby will start you day right

the breakfast

location and its pet friendly

there was even free do-it-yourself laundry

it's a short walk to the slopes with shuttle service available

creek village, pool and jacuzzi, fitness room and steam room, free daily water jars in room, pet friendly

bartender in the bar had a major problem-thought his s

view, location, staff, cleanliness of room and hotel, pool and hot tub, we wanted to stay longer

fireplace was a plus

terrible wifi, staff wasn t always particularly knowledgeable or helpful.

great amenities (hot tub, pool, steam room, sauna)

rooms, area, restaurants around. spa was so nice.. very cool place for families

nice big bed, nice view from room, fantastic location and nice bar and dining

also, on our first attempt of trying to do some laundry, 3 out of the 3 washing machines were not working,

room service was really bad, took forever and food was not very good

lobby bar was insufficiently staffed, and the staff were rude (maybe because they were overworked)

the restaurant and bar menus were very limited and extortionately priced for what was on offer

due to covid-19 the hotel suspended room service. this is temporary but was disappointing.

position laundry pool and spa nice staff- ski valet service amazing 5 star

including fireplace and shower

everything was exceptional. staff, room, pool, breakfast, and location!

as much we love the hotel , it s cozy in the bar and in their restaurant room but you can t eat there

morning the room smelled like food and coffee from the nearby kitchen

fireplace and spacious rooms.

lots of towels and pool towels provided

pool wasn't open. it isn't ideal to walk across the parking lot to play pool, work out etc...

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

fitness center. hot tub was large and great!

the bed and the guest laundry

laundry only takes quarters and there was no change at the front desk, or at the bar and

bed and laundry

beautiful hotel! excellent customer service! and the outdoor pool was actually warm!!!!

the ambiance and pool were amazing.

laundry facility in this hotel which is operated by payrange

after being nickled and dimed fur everything i was disappointed to learn that guest laundry wasn't included in

i must praise the evening manager, glenny, who went out of her way to help me using the laundry facility

convenient shuttle to center of vail

good location. new facilities, staff very kind and excellent breakfast. i strongly recommend it

the size and location of the hotel plus the costs a whiskey at the bar at maybe 35 dollars!

bar was well managed but the wellness and gym facilities were stand out

was phenomenal, we looked forward to the continental breakfast every morning, used the spa, pool, gym, has an

pool

ordered room service for dessert one evening

the shuttle bus service to the ski slopes and around town including shopping is a big plus

the kitchen is well equipped

wasn t able to grill. kitchen needed to be better equipped.

this didn’t work as my kids didn’t want to sleep on a seperate floor in a new place so they all crammed on

private shuttle service makes our ski trip much easier

the pool & spa was excellent

asked the front desk guy can you shuttle me to avon can t do that ?!? .. very weak

location was best and nice pool and hot tub

bedroom was small and kids bunks right next to bedroom, rest of apartment was nice

location is very close to ski lift in lionshead. and the full equipped kitchen was also great!

t be beat, pool was awesome, and the room was lovely - big, great bathtub, clean and modern

spa was closed 24th 25th. flat pillows.

the spa was exceptional event hough the hot tub wasn't working

place, excellent location right in the center of the square, beautiful hot tub and pool on the rooftop with

only negative thing i would say is the pool area was very limited in seating

guest laundry was good. location was excellent. no air conditioning. clean but dated.

pool wasn't heated because not many people were interested in swimming

water took a while to heat up great amenities in morning, lobby breakfast coffee offering, spa super hot

kids were allowed to run up and down the hallway screaming and dogs barking up and down the hallway

), long gym/pool/hot tub/sauna hours, pool-sized hot tub, good gym w/ newer equipment, free breakfast items

my kids cleaned the pool themselves with the net

celebrated mothers day weekend with room service, spa and family fun

also ate at ranch bar and restaurant it was very good as well

you can walk or take the free shuttle everywhere

highly recommend their spa and restaurants

the fireplace in the room and great mountain views.

it was construction noise in the room, at the pool, spa - no way to avoid it

bed was lovely room was fab. love the fireplace

came back from dinner at 10 and bar was closed

spa area/amenities were amazing

coin operated laundry machine on site was convenient

breakfast and the kids in the hotub at night

needs to be updated and expanded (i hear that is happening soon) and the breakfast was ok for the kids (waffle

convenience, balcony, views, breakfast, coffee, parking, staff, other guests, weather, hot tub & pool

breakfast and the kids in the hotub at night

the pool was wonderful for our kids

staff was exceptional! loved the wood burning fireplace!!! plenty of logs provided!

lack of room service may be a negative for families with young children

secure wifi was not available

i was taken to another resort fir a rehearsal dinner by the lodges shuttle service

to everything, no need for a rental car, food was great, rooms were great, we were skiing so the spa was useful

the included breakfast was phenomenal

everything from rooms, location, to spa are perfect

great location and staff. remodel to update bar excellent. food excellent.

technology in rooms out of date - tvs etc spa closed (covid restrictions)

heated pool and hot tub a plus

room service didn't give me fresh towels

room service, valet parking, front desk

stay in the best location, breakfast included, complementary open bar in the afrernoon, valet parking, great

we signed up for the hottub two nights and didn't use the fitness center but it looked nice although it was a

the on-site laundry facilities were also a nice amenity

enjoyed the hot tub and pool

you had to go down to the pool area down in the basement

is not air conditioning, and the room location above the pool was too loud to open the slider overnight, so it

great staff, excellent rooms, great location. 2 adults and 4 kids it was perfect

the coin operated laundry was useful

nice mini kitchen with a fridge, sink, 2 seat bar and great coffee maker

we enjoyed the fireplace which was a brilliant addition

they helped us get our luggage to our room and gave us tips for where to go with kids

we enjoyed the outdoor hot spa in the evening

laundry facilities available

grills and laundry facility

when we got in our room, we found someone else's dirty laundry and garbage in our closet

parking

complementary breakfast, clean room.

the facilities (pool, hot tub, laundry room, etc) were a plus, the room was clean and spacious, and the

excellent laundry accessibility onsite

kids running and also knocking on doors and running away

pet friendly, amazing breakfast. and amazing staff

close to the highway and surrounding areas. late check in, and late check out. lovely staff.

dryer was not working in laundry room

laundry was not working, which is what i needed after several days traveling

laundry and spa was big plus

-small amenities like a hair dryer, fridge in the room, on-site laundry, and iron were nice touches

room and everything in it smelled like dirty, sweaty laundry