quilt, dirty laundry in room, no milk on request - staff seemed very pushed, maybe bad day, usually tip

the wifi did not extend to the annexe rooms

actually to nitpick the avo toast for breakfast was supposed to be sourdough but it was cheap white bread -

convenience to a34. comfortable room. convenient car parking

parking right outside our room

bathroom sink doesn't have mixer taps kitchen not very well equipped, nothing to peel my apple with

had a nice quiet clean spacious summer house room,comfy bed & good wifi.

really lovely - comfortable bed, big kitchen and lovely private terrace onto a garden

i stayed in a self contained suite a short walk away from the main building which had great parking , and a

evening asking (something i do not often get these days) and the waiting staff checked with the kitchen for the

noisy of 'laundry equipment/drier' at 3am someone elses noisy water hammer soon after.

housekeeping during our three night stay was minimal and we had to walk past a pile of dirty laundry left in

the room service breakfast menu suggested but this wasn't an available item

nice bar area

was great staff were very friendly and kind from checking in to checking out wifi code did not work plus the

seemed like we might be above a laundry or something giving off heat

enjoyed the spa the most, but the restaurant and the bar are also good

pool and spa facilities were lovely and the kids had a fantastic time swimming

pool and spa facilities were lovely and the kids had a fantastic time swimming

room service cold & order wrong

dirty laundry at the stair case in front of our room

to keep re-signing into wifi when in room instead of devices being remembered

it is right in the town of hungerford, and has plenty of parking

food in the bar was very good, with a varied menu

bed was lovely and comfortable, place was kept clean and tidy, bar area was nicely decorated

this hotel was not the closest to my destination but i chose it because it advertises a laundry service

we were at one corner of the hotel and could not get a wifi signal in the room

to book room service at check in, not to order

the spa facilities were fab and the breakfast was perfect

breakfast was excellent -

free wifi

good free parking, large comfortable beds, fast free wifi. quiet location.

room service was good

good location for my purpose. good parking

knolage that the fire alarm worked the staff were great nice bar to relax in very comfortable

conscious of the environmental impact /drought we didn't want to cause unnecessary additional laundry, having

however, our room was located on the ground floor right next to the kitchen and laundry room so it was noisy

cleanliness of the hotel was first class and the breakfast was excellent

friendly staff, free parking, quite room. great view of the golf course.

location with golf course views from the bedroom

no in-house or nearby laundry service.

room service was fine, if a bit overpriced

welcoming staff, great food, completely quiet road despite being near the road, ample parking, clean room,

parking easy. staff friendly

arrived early after a 6 hour drive to be told i had to pay for early check in

my room service meal which i ordered at about 7:15pm had not arrived at 8:11pm so i chased it up, and

peaceful location, lovely building and ample parking space

it is a big place and a few more guests may have made a tad more atmosphere in the lounge and bar areas

room service was excellent, only downside if anything was breakfast

easy check-in online, plenty of parking with ev chargers at 55p/kwh

shame you can't have proper room service especially when the restaurant stops serving food and drinks at 10pm

everything, great room with view, staff, gym and spa facilities. coppa club was fantastic!

up early to check in and they came and found us the minute the room was ready, and they provided room service

- mini bar would be useful especially for families staying who can t leave the room and room

lovely views .great rooms freindly staff. good on site parking in easy to get to location

friendly and relaxed, spacious quirky rooms, powerful shower, excellent breakfast, and lots of different gins

the wifi login was quite complex and repeatedly gave false error messages and then it failed to work on

parking was a bit tricky, but we arrived at a very busy time.

had to wait for over 45 minutes for my evening meal; i was in the bar because i had my dog with me, that was

the breakfast was delicious and served in a fantastic atmosphere

when i asked about launderette or laundry service, i was told we would need to find one nearby

the hotel offers laundry service, but we were told no service after we arrived, sending an email to management

all great but wifi very slow but apart from that yeah good

no room service or restaurant menus in my room no biscuits in my room

wifi is a little poor but not a issue as hotspot/4g signal is good

laundry facilities are advertised but are not offered

if you have pets there is a small pet friendly area next door

it wasnt grubby but the curtains had some staining and the carpet was worn out

lick of paint not quite a wing of the house at all , no mention of a prom here on our stay and kids everywhere

the bar staff were really great

laundry facilities: i sent a shirt to be cleaned and the grease stain on the shirt had not been

were in the outbuildings so could not access the wifi

the parking facilities are great and the room was lovely and warm

we enjoyed eating in the restaurant the food was delicious as was the breakfast in the dining room

the location was great, free parking and free wi-if, and excellent competent and trained staff

very welcoming staff, nice location, easy parking for big van too, good food, nice relax in pool and sauna

spa was wonderful

wifi worked well

room service was disappointing

room was a lovely size, bed extremely comfortable, room service quick and tasty

early check in allowed

also bar closes at 11, would have prefered it to stay open a little later

location to find great friendly staff greeted with a smile on arrival and great parking

the food was nicely cooked and presented, the staff were excellent especially the bar staff with the choice of

room service was on 2 per tray

excellent car parking facilities with plenty of spaces

breakfast was very good full english

georgian style bay windows (x2) in our room (9) modern bar and restaurant

did not have breakfast but i did enjoy an afternoon tea outside on the patio area

there is no method of contacting reception from the room, so room service is not easy to obtain

room service was lovely

room service sandwich very standard and expensive , two sandwiches and nothing else 22 a s

the gym was very welcome also

eggs at breakfast had been in the warming dish for some time, no earl grey team available

my stay there were large groups of guests with lots of kids present

all over the floor, definitely not me as last time i had long hair i was 14, note also to hotels laundry services

on the way to our room after check in, there were still dirty laundry, bedding, towels lying all down the

it was lovely to swim on sunday morning without having kids in the way as they had their own pool

pool, sauna and steam room , gymnasium and sports hall, excellent location, superb breakfast each morning, with

swimming pool and changing areas were very cold needs to be heated while getting changed

laundry left in corridors for the duration of our stay, room hadn't been aired and had a stale

just off the inner ring road system, 5 minutes off the m3, well signposted, plentiful car parking

relaxing hotel with good facilities and helpful, pl asant staff and convenient car parking

very helpful and friendly especially in the restaurant during breakfast, there is young lady named sumira she

easy connection to wifi - relaxed atmosphere

the laundry collection van driver was rude.

laundry service limited availability on weekends is a problem as well as limited restaurant

i really appreciate the service received, from reception and all the way to the bar staff and cleaners

good wifi

panel, black mould in between tiles, whilst i was having a tender moment with my wife in the bar a chap came up

i was hopeful it was laundry powder

great location comfortable bed good size rooms good restaurant good bar area with tv

smoking and drinking in the pool really

convenient to where our family live, pet friendly

close to town centre, free parking

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

wifi code was in your room usb charging points next to

parking was available at the hotel which was appreciated

could not get the wifi to work

light didn't work properly owner took pains to make sure we got the wifi details

in shower to put anything on and one tiny bottle of body wash wasn t enough for two people also wifi wasn

no laundry service during my stay as it was suspended due to covid-19.

hate having family rooms where kids get a sofa bed, this room we had 2 huge very comfy beds and the man who

hate having family rooms where kids get a sofa bed, this room we had 2 huge very comfy beds and the man who

big airy rooms bed was amazing room service was fantastic

cleanliness spacious breakfast options helpful staff

the wifi was pretty good

room was cleaned daily tv, wifi,kettle

wifi didn't work and the tv didn't work properly and i though i was getting breakfast but i didn't

clean, comfy, excellent wifi and tv, and friendly owner/staff

good parking facilities

no laundry room

purposely stayed at this hotel as it had a swimming pool for the kids to enjoy

no mini bar in the room

got back from a 1 night stay at reading hilton, had booked adjoining rooms as we had kids which now need their

the room, food, pool and steam room

up at 7am as laundry was being delivered outside our room

great food, friendly staff, super for kids

very comfy, no time to use the pool sadly. very close to motorway so ideal for a pitstop.

kids running up and down the corridors slamming doors

free sweets for the kids on arrival

fantastic staff, lovely accommodation and a great fun starting bar after a day at the races.

very clean, room service was excellent.

great value for money, massive rooms, late check out! 24 hour bar, friendly staff, use of gym

we ordered room service and that was amazing delivered quickly and hot and with a

late check out on sunday really makes a huge difference