garbage was packed in the laundry room area all week and the floor was filthy

the pool room was like a sauna, but my child loved it!

the sofa bed was so uncomfortable for our kids

needs semi parking. perfect because it s close to freeway.

nice location, parking and room

of our stay there was nothing we was disappointed in, i did do laundry and had to climb stairs

there was no breakfast. they had no change available for guests laundry the pool was closed.

laundry was right outside our room

the pool was the deciding factor in choosing the hotel, but did not live up to photos

clean rooms good breakfast quiet atmosphere

no laundry facility, pool closed

the laundry facilities were not available

cold pool. small room

no laundry facility, pool closed

pool was out of order.

pool was broke the laundry facility was out of order and way to many dogs stay in the property im highly allergic

guest laundry out of order

so we went to our room got our laundry, go to the laundry room and the dryer is out of order

didn't have linens for the pull out sofa, was told to come back in an hour due to laundry being done

put 4 adult 2 kids asked for a room with 2 queen beds and a pull out sofa on the 3rd party site didn't get that

location and the breakfast crew was so nice and responsive

i don't have time to use the gym but the indoor swimming pool doesn't seem like attractive.

we traveled with my granddaughter so the indoor pool was a success and that area was very clean as well

the staff was amazing and the breakfast was way above average

in the pool were very loud and unruly, but that isn't anything to do with the hotel

breakfast was very good, room was clean and nicely furnished. staff were friendly and helpful.

pool area and exercise room were not well maintained, but served the purpose

the whirlpool was non existent even tho it was advertised and the pool was

neat and clean good breakfast.

the pool was fun for my kids. i liked that they accommodated me and put us on the 1st floor.

hotel parking was very poor for someone who was driving a moving truck with car dolly

they had an indoor pool the room was super clean and everything was perfect.

facility was clean. extra towels at the pool. quiet

water in the pool was green

the pool, gym and other amenities were very nice, too, and friendly staff

laundry on site, staff is sweet as can be

the gym is great for a hotel

good except the pool was closed

we checked in the front desk staff was indifferent at best, and the pet fee is ridiculously high

pool and gym were clean

safe location, cleanliness, on site laundry, price and friendly staff.

new building did not have a laundry room

access to laundry, and fridge, and shower was also nice

room, friendly staff, great price, laundry room available on site, but most importantly was the security of the

i arrived, i had to stand and wait for a receptionist as they were doing their laundry (another guest told me)

it said courtesy laundry room you would think it was free but it was not.

nice & clean, nice fitness area, laundry on site, hot breakfast, staff very helpful & pleasant

room was on the first floor, right between the lobby, a laundry room, and am outside door

great laundry facilities

good gym, nice pool, good laundry

and they even have complimentary laundry machines

laundry room under repair

free laundry facility

we enjoyed the pool and the beds were very comfortable

it was easy to get to and had good parking.

kids wished the pool was bigger

we were supposed to get a pool, a gym and breakfast, but bc of covid, we only got the room

beds were dirty full of hair clumps, the pool was tiny and did not look safe for my little kids

wifi cut out one day and they closed the pool

side door to parking lot stuck. only worked once with really hard push.

s a small thing, but having the laundry bags in the rooms was something i missed

on site coin laundry - we were there for basketball tournament so it was inconvenient to find an off site

didn't like the fact that there were not any options for guest laundry

there's no place to do laundry at all

we came on a weekday so there wasn t much of a choice for breakfast

free laundry

staff has been great, laundry is free which has made my extended stay better

great location, excellent price for value. free do it yourself laundry.

cleanliness, pool

___ pet peave

there was construction so therefore no pool or spa but charged the same price

hot tub didn't work the entire stay and the swimming pool water was freezing cold

breakfast - not enough towels or washcloths in the room for 4 people- pool and hot tub room was dirty with towels

i liked the fact that the facilities had a nice courtyard, pool and gym

the pool was closed and the fountains weren t running

the fact that there is no guest laundry i mean how would you expect us to swim in the pool and not able to wash

there is a swimming pool, hot tub and fitness room, also a laundry room

when i needed to do laundry they were out of detergent and the front desk didn t supply any

was not overwhelming, only 3 floors and had good parking

location, gym, pool, bed and room size, bed was comfortable.

nice clean hotel , great pool and workout room...great breakfast

good enough little gym

was advertised that there was a pool and spa/hot tub

parking was a little cramped

area was nice, room was clean, pool was great

no breakfast included even though there was added charge for breakfast. no laundry.

no breakfast or laundry

nice location. friendly staff. indoor pool the kids loved. large clean rooms.

wifi was slow to non-existent

convenient , clean, staff was nice,fitness room

a printed piece of paper saying they were assisting with laundry was inside the picture frame

very large room, pretty good choice for breakfast. very cold pool. easy access to our room.

outdoor pool and location!

seems fairly new, good parking for work trucks

very clean and quiet. everything was almost new. the breakfast was plentiful and fresh.

laundry facility was not accessible so the front desk did my laundry

there was dirty laundry left in the room they put me in and i moved to another room that wasna

needed to ask for help to operate the coin laundry as there were no instructions and it was tricky

we looked for the usual laundry bag in the closets to use for dirty clothing and there were none

the guest laundry room was closed also

the laundry room was clean, washer and dryer worked excellently at a reasonable price

bed and nice big parking lot

free parking and quick access to food and shopping options without being too busy

the prices at the bar were pretty high.

although the bar was weirdly closed it looked incredible but we didn't get to enjoy it

new, spacious rooms that are very cleann. laundry facilities available. great breakfast too !

it does offer a laundry room

we were put next to the laundry room

it had ample parking for oversized vehicles like moving trucks. they also accept small dogs.

the gym was clean

friendly, efficient staff, wonderful breakfast, clean. great experience!

kitchen

staff was helpful and parking well lit, home away from home for hospital patients families, we appreciate it

the kitchen area was very well appointed as well

kitchen facilities were excellent and clean

noise from laundry next to room 405

cost of laundry also not giving medical rate

breakfast, pool and bed were horrible and did not meet expectations

very clean - functional ac - ample parking - there's a biscuit place nearby with great breakfast

we were able to utilize the pool and the gym with no problem

covid the breakfast options were horrible

nice room was nice size design with couch and tv staff hospitable pet friendly definite bonus we travel with

exceptional breakfast. a/c unit worked great. clean.

- easy to spot, in the middle of shopping area, right off the highway, great restaurant nearby, pool and close

the breakfast was good and the pool was refreshing

we nice to have guest laundry facilities as well

my kids enjoy the breakfast as i enjoy the sleep

breakfast at 7 as advertised and there was an ample variety, however, many of the hot items were

breakfast was good

front desk staff were super friendly, breakfast was fabulous

room was past the laundry/service room (first floor) and our hallways was often blocked at inconvenient times

laundry and the comforts of home

really enjoyed the pool, hot tub, laundry room, a

the laundry room should be provided with working bill changer

rainforest ole coffee nice laundry room

had a great time with family, kids loved it

i wish the pool stayed open later.

very nice, comfortable, quiet, and clean. easy to get from parking to room.

the rooftop pool and bar were beautiful. the staff was very friendly.

hotel was modern, comfortable beds, room service, restaurant and bar onsite, and nice gym

told me that they don't offer that right now because their power was out and they're behind on laundry

pool was great

menu for room service had no vegetarian options except for side dishes

the hot tub was barely lukewarm and the pool was freezing.

time i have used the pool, the trash has been overflowing and there were not enough towels to accommodate guests

breakfast was good, try the waffles

the gym and the breakfast.

the wifi had gone down so it took a little longer to get checked in, but that wasn t a big deal at

the pool

great breakfast and well located

also, we noticed that the floor of our room was shaking a lot, but i think we were next to a laundry room so

i was expecting on-site laundry but there was none

the parking lot has a weird turn in with a curb, spaces are a smidge tight.

they also have a bar and food menu available till 11pm

only down side was the was no meal as advertise due to break down in kitchen

no laundry facilities. the grounds were a little sketchy. but no one gave us a hard time..

un the laundry room washing machine was working early in the morning. it is a little bit noisey.

the gym only had treadmills that worked

good wifi, good pool. clean rooms , nice beds

there were people smoking by the pool with our kids in it

convenient location and staff were great. gym and pool were clean and well maintained.

the pool area was nice and there was some pool toys for the kids to play with

no security cameras outside facilities, no real bar or restaurant, staff very unfriendly rather snotty not just

was very friendly and helpful - parking was close; room was comfortable; and i was glad to be on the ground

the while the pool was nice the tile in the area is very slippery and the water doesn't drain that well

did not work at first maintenance had to get it going, laundry room was out of order

booked this place because on the website it offered a hot tub and guest laundry

couldn t get quarters for laundry machines

we had to do some laundry and fell in love with the washer and dryer

chose this property based on the amenities listed on the website, including swimming pool and laundry facilities

was clean, but the laundry facilities need ovrhauled if ths's as clean as their bed linens get

the guest laundry room was very useful

no pool.and didn't have extra towels.

awesome. good rate. friendly staff. great breakfast.

wish they had a pool and allowed breakfast upstairs

was not a change machine in the laundry room

parking

the indoor pool was extremely cold

breakfast & pet friendly

the room was amazing with a great view. the breakfast was amazing

only amenity missing was a laundry room

laundry room

was end of july and the pool was too cold to swim in

s not a lot of parking

parking was excellent and i didn't have any difficulty having a safe place to reach my car

a long time finding a parking spot

didn't eat breakfast

room was clean, shower was amazing, and beds were comfy, breakfast was good but not big enough.

was great with the exception of the wifi

no pool was a let down

pool was not heated at night it was broke they said

the breakfast can be better even with covid-19 restrictions

the parking lot was still pretty icy from the winter weather

position in the room - difficult/impossible to watch while eating at the kitchen counter

disappointed with the lack of breakfast options given the price per night i paid

i like clean but little dust. and tv remote control doesn't work for kids.

the pool closed. and laundry closed.

they gave me a portable heater from their laundry room

the guest laundry services were closed due to a leak

wifi setup is impossible

the pool was heated and the kids and grandma loved it!

no breakfast was offered and did not have laundry services available.

no laundry on site even tho it s listed that they

accommodations and staff allowed late check out. and altos great danes!

so enjoyed the warm quiet pool and the amazing fluffy pillows

the second night i was there, there was some team that came in late at night, the kids were talking loudly,

lighting in the room was great, wifi password was super easy to find, there were lots of outlets for charging

parking is small

parking

parking was a bit difficult between 6-10pm when the dinner guests were there

enough parking

be great to consider key access to the room floors as anyone on the way to the bar can get off at any floor

the bar on the 7th floor had the most amazing views of the downtown

staff, the shuttle service, the bed, the bathroom, the size of the room, the quality of the towels

service was wonderful and we loved the fact that there is a roof top bar and a fine dining restaurant on the

fitness center is small and you have to walk outside to get to it

wifi is unstable

but we ate at the bar when we arrived and i had to return my meal

the room was clean, comfortable, room service was excellent, front desk staff was excellent, etc

were emailed and told we would get upgraded to a 2 room if we did late check out or early check in

room service , how clean and upgraded it was , staff was extremely nice

bar, laundry, workout room, on-site parking) and the location

room service wasn t room service

the hotel was bright, spacious and clean with a great lounge area for guests with a pool table and water bowls

free wifi with descent bandwidth

nice little gym and pool area

laundry facilities were out of order pool was filthy neighboring area dirty, saw a rat crossing the

how clean rooms are this met my expectations, the bed was comfy enough, we were able to use the laundry service

complimentary laundry detergent was super helpful and the entire staff were very polite and friendly

i wish the pool was bigger and wish there was a hot tub but what they had was great!

i sleep well and had no parking issues

refrigerator or microwave in room, small beds, no laundry facilities

great room service

pool and whirlpool are nice

no direction as to any amenities the hotel had to offer such as pool or gym availability or location

terrific food/room service

i like the complimentary breakfast and the laundry facility

excellent price for the room. great value! the breakfast bar not so much.

rig with me, the front desk guy was very cool and understanding and had parking for

the bed was comfortable, the showers hot and the wifi was strong.

the parking lot is a little rough and wifi is not the best.

breakfast and laundry room was convenient

there was no room service, no cleaning services, laundry was self service, no breakfast that was supposed to

clean, friendly, convenient. onsite laundry was awesome!

we asked if they had a laundry facility

they were folding laundry in the lobby

unavailable according to the receptionist, such as soap, tea bags, hairdryer and quarters for the laundry

the convenience of having a laundry on each floor is great as well

large room full fridge freezer hob cutulry and plates laundry facilities

need to add dirty laundry bags to the room

laundry on every floor

wanted to do some laundry said detergent available at front desk but they didn't have any

the laundry room was just down from our room with no ventilation so people propped the door open and

laundry room was dirty and when the clean staff came she took a while but eventually cleaned it up

laundry facility is chargeable and i had trouble as it would not accept my credit card

having laundry facilities on site was very helpful and staff were very helpful during g my stay

original national bank interior is now the hotel lobby with huge bar, restaurant, and conversation nooks

it was very beautiful. the vault bar was great.

the library of distilled spirits (the vault) bar was closed sunday and monday

the bars and restaurants at the national were exceptional

and of course the vault bar was such a special place

clean, beautiful, pet friendly, nice bar & food. fabulous!!

hotel was modern and comfortable, the staff were very friendly and their pet policy was straightforward with no

the wifi

breakfast could’ve been better or part of the price of the room but ihop is not but a few steps

needs a swimming pool and a gym

location for our concert venue, right next door! also the breakfast was very nice.

the room was really nice and clean. the pool was great for the kids. breakfast was really great.

breakfast was great and plentiful.

breakfast area was immaculately kept--lots of choices

how hot it was in the indoor pool.

i also used the laundry facilities - clean

toys in pool for the kids

loved being able to walk to mickey mantles steakhouse and toby keith's bar & grill with my 84 year old mother

toys in pool for the kids

great pool and great breakfast!

convenient laundry

the breakfast was interesting definitely had a lot of different things to try pulled pork for breakfast

there were things for the kids to do and a great breakfast too

they need to offer breakfast with your stay and have a happy hour.

no room service

for parking and laundry

late check out time was great

location, overall nice hotel,pool was great for kids

indoor pool was great alternative for the small kids

and i have a service animal who was wearing his service vest and i got hit with a pet fee and no one even asked

the parking is free and free laundry machines

free laundry facilities

very nice room and staff easy off easy on to freeway nice area of town convenient to restaurants pet

really hoping the pool would have been open during our stay, but it wasn t opening for about two more weeks

there seem to a lot of noise around pool area late