no laundry at all. fireworks at 1:30 am is too much.

have tompools , but not laundry , so what will you do with tje wet clothes after you go in to the poll

laundry room or laundry service

liked everything, could clean the back pool.

the casino. i played the machines and lost some money.

too many mosquitoes in our room. no wifi, different hours for check out

property is big and loved the pool for the kids is a great family hotel.

never see cleaning the pool full of leaves

furniture didn t have a nice appearance, no room service , the surroundings were dry not nice, there wasn

no amenities, old tv no wifi.. no store.. food not great

laundry facility on site

the laundry room is clean also

to update rhe website. example, it indicated indoor pool and there was no indoor pool.

they need a kids playroom.

it is in front of the beach with a nice view and it has a casino inside as well.

historical architecture, the staff and how helpful they were, the fact that i can do my own laundry on site

staff were excellent, providing suggestions, helping with parking and laundry

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

i had emailed in advance and was told we could do our laundry at the hotel

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service

wish the laundry area was open, but it s under renovation.

in order to use the laundry room, you have to get the keys from reception

there's a guest laundry and we are able to clean our clothes after a hiking tour

no swim up bar as advertised

very clean, comfortable. nice breakfast included. helpful staff. pretty hotel.

this is located at the center of ponce so very accessible to many place such as bar and restaurant

of may 2019, renovations still in process and the elevator does not work and roof bar is closed

wifi does not work

melia is stunning and grand beautiful outdoor pool the staff was very charming and nice will definitely go

wifi not working in our room

hotel was amazing but a small suggestion would be to add more laundry rooms and more walkways to the parking

the pool was clean and well maintained

room, pools, food

no room service.

staff in casino, front desk, valet are professional and helpful