weather didn t cooperate so i could not swim in the pool

good parking area

the location and parking space

the breakfast was a real bonus being so good

breakfast was ok

unpaved road (last 300m) to access. wifi not working in the room.

wifi was a little spotty, but that could have been due to the rain

breakfast, included in the stay, was excellent, with plenty of locally grown coffee

very close to volcano. beautiful view. good breakfast. everything was great

so far the best breakfast we got

they need better pool and bathroom towels

grounds, spacious and well designed rooms, friendly staff, refreshing pool, fresh fruit and squeezed juice at

and well designed rooms, friendly staff, refreshing pool, fresh fruit and squeezed juice at breakfast

also, some of the staff had a hard time with their own menus, and sometimes (for example breakfast) they would

very good value for money. large rooms, excellent fitness

our big disappointment was that the swimming pool was out of action whilst we were there, it was closed for

was beautiful to stay here, everything was good, bed was very comfortable and breakfast was very good

breakfast could be better, and choice of food for dinner a little bit more extensive.

pool service was non existent

staff at the reception and the breakfast lady were a bit rough the property has a luxury style but it s

clean, wifi was perfect, and has kitchen and hot water.

nice hotel, great breakfast , good pool. walking distance to heredia. would stay again

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

hot water and wifi were intermittent.

loved the bathtub design in the room and the little kitchen

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

i really liked the onsite restaurant and the local breakfast with amazing fruit that was included in the meal

had a room facing parking lot, not good

there was free parking available and the hotel is about 15-20 minutes drive from the airport, so perfect for

kids loved the jungle location.

improve breakfast options

breakfast eggs

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

great gym, pool and even kinder staff going above and beyond every

great gym, pool and even kinder staff going above and beyond every

shuttle out of service. small car barely adequate. spray paint can got onto suitcase in trunk.

the gym was more like a home gym and some machines didnt work

very clean, delicious breakfast, great location by the airport

was great, the room was very comfortable, breakfast was with a great variety, the gym was convenient and staff

gym needs maintenance.

grounds and pool, interior has an authentic looking style, nice restaurants, helpful

both early morning departures meant no breakfast but the restaurant manager had amazing fruit and pastries

staff at the restaurant, well-maintained trail and golf area, clean, respectful concierge

the golf course is very well maintained and adds to the charm

food at hacienda kitchen