convenient location, nice & clean, quiet, nice pool & hot tub and pretty good hot breakfast.

comfortable and clean. great breakfast!

wifi worked great

we pirated off the free wifi from the mcdonald's next door lol

poor lighting in 400s room parking area

kids enjoyed the pool. room was spacious and large enough.

rooms were good, breakfast was quite extensive with cheese omlettes, waffles and everything in between

breakfast had lots of tasty and fresh items

location and clean felt safe with my 2 little kids

$5 parking fee is just ridiculous

a few issues with room and it was located by laundry room.

was charged for parking at the hotel

side the pool room the chlorine was so strong it burn your eyes little my children didn't seem to notice

even though the breakfast buffet is no longer available, there were plenty of packaged items and fruit for

longer free parking, which is silly considering there's nothing else around to interfere

linen appeared to have been laundered locally rather than by a professional laundry, leaving cleanliness in

the wifi was hardly ever working cause it doesn t get service throughout the building

actually saw drug deals going on in the parking lot

the smell of marijuana through the entire hallway and garbage that was all over the parking lot.

people gathering in the parking lot drinking. loud. room was dirty.

laundry area felt very unsafe

they could have mentioned a pet fee while purchasing.

on carpet everywhere, hair in tub, complimentary soaps thrown all over the counter, there was yelling and

pool could be bigger

good breakfast as well just need to add some meat

i expected a bigger room for a family. i was across from the laundry room on the basement floor.

was broken pool and lounge are were dirty laundry machine was left in the middle of the hall room wasn t

it was clean. the night guy was helpful with the laundry facilities and pleasant

only person working was doing a great job, checking people in, making changes, doing laundry, all with a smile

i feel like they went above and beyond the room was clean it was nice the grab and go breakfast was nice

we waited for that hour and when we went down there, there were probably around 10-12 kids in the pool and hot

the convenience of having a restaurant and bar right in the hotel was a plus

entrance from the parking structure into the hotel building could be more obvious and welcoming.

were in a room across from elevators there were people talking loudly, kids running up and down hallways until

no microwave, no room service

they had coin laundry machines and dryers which was much needed after a couple of days at the beach

beautiful windows and balcony and nice kitchen

pool and hot tub area was very nice

had charming fireplaces burning on chilly days

location was nice, hotel bar nice. kind staff, both pools were great.

hot breakfast options that vary somewhat each day (no additional charge), 24 hour market, laundry facility, kind

not great for kids to play

good parking, right across the street from restaurants and stores

the breakfast was great

wish the pool had been open.

were spacious, facilities were good (pool and laundry), and the the rooms were in good condition

dog friendly, very comfortable beds, laundry on site, spacious rooms.

we used the pool, fitness center and laundry and everything was just spot on

staff was very helpful, from assisting with large amounts of luggage; making sure the kids had help with breakfast

great location and pet friendly

the breakfast could use some help.

fireplace in

my rooms back door to parking lot didn t work log by a hardly worked

breakfast was basic, which was fine, but if you are expecting more options you will be disappointed

we had the hot tub and fireplace room it was great they had a nice pool and hot tub.

the bed was comfortable. breakfast was good and had lots of choices. laundry room for guests.

breakfast and the woman taking care of breakfast was

the kids had a blast in the pool and hot tub and we had a good breakfast.

parking lot so small, you can hardly park a pickup - let alone a trailer (which we had, and had to

had a beautiful breakfast

you guys need to upgrade that and have at least 2 floors with access to the laundry

hot tub, laundry room

location was close to hope college, ottawa state park

the water smelled and tasted so bad. we couldn t even turn it on in the kitchenette.

pet fee is outrageous when pets stay in cages

4- gust laundry was helpful specially after beach visit

the pool is great for the kids

elevator, vending machine out of order, loud and drunk people in the parking lot

staff was friendly and welcoming pool was great just right temperature breakfast was above

room was very clean..pool and spa were wonderful and breakfast was great as well

also having laundry facility will come in handy

its free to do your own laundry

free laundry machines

staff was very friendly and we really appreciated the free and accessible laundry

plus they have free laundry

the only thing that i thought could be better was the breakfast. they need more variety.

our kids loved the pool and hot tub

breakfast was warm, good, and had a variety of food

our kids loved the pool and hot tub

the breakfast was an assortment of fruits, pastries, and hot food that was pleasantly presented

the guest laundry was clean and convenient

they had a laundry facility as we were there for baseball tournament and had dirty uniforms, but that would

guest laundry not available yet but will be when renovation complete. otherwise all was great.

i inquired about the guest laundry the second day we were there the desk clerk told me it was at the top of

we went with our almost 4 year old daughter and it was just a short walk across the parking lot to the dutch

we enjoyed the bar were we could sit and have a drink

bar was very nice and had good drinks

the security elevator system was excellent and parking behind the hotel felt secure

location was great to all the downtown and bar and restaurant in the hotel which was really nice

parking availability, clean, modern

breakfast is not free, and with kids, it gets more expensive.

great location, easy parking, clean, comfortable, friendly staff.

pool could have been warmer

the pool and hot tub were great

free parking friendly staff my second time to stay here

no mini-fridge was an inconvenience as well as no laundry facility which is just crazy for a place this size

parking, only about 10 spots on site and than you had to park in city lots, which were almost

the parking was so easy and free and we even could use the pass in multiple lots

free parking outside close to building

once we parked in the free parking lot we didn't need the car until we departed

what i don't like was that no coin for the laundry. what hotel doesn't have coin for laundry!!!

pool was spotless and stocked with plenty of towels

had the pool almos to ourselves

the value was what i liked the most. second was the bar and convenience of everything.

great location for a nights stay. clean, comfy room, great facilities and great pool.

they could use a change machine for the laundry room.

had a smell that seemed to be covered up with air freshener/laundry products

our room was next to the laundry room and it was noisy all night long.

the dryer in the laundry room. didn't dry clothes. had to run it twice to get dry.

close to the street and thin walls, you could hear kids running back and forth in the room above

the property also offers excellent laundry and gym facilities, as well as an outdoor area that is great for

facility--full size kitchen and laundry in room

the kitchen is well equipped and very practical

the full kitchen was nice and clean, and the walk-in shower was amazing

breakfast, while good, could have had a little better selections

was nice to have a kitchenette and laundry available.

the kitchen was well equipped and the bed large and comfy

must be a pet friendly hotel

and when i booked online they said there pool was open and when we got there it was closed for renovation, my

kitchen equipment needs to be restocked - dishware for only 3