no laundry room no room service no bubbles in hot tub

poolside was gorgeous, and the entire staff, from bellman to pool waiters, was excellent

fridge was loud, could hear people/noise in the hallway, no room service.

loved all the events at the pool for the kids

the hotel is nice and provided activities for the kids during our memorial day weekend stay

it would be nice if there were laundry facilities on-site

it would be nice to have laundry facilities on site

valet parking and lack of laundry machines

ned the kids play area at the resort

construction and bad customer service and room service

everything was fine wifi could be better

my favorite was the gorgeous sunset every night and excellent entertainment at the kids pool

charge for everything (resort fee should include parking) wifi was slow and inconsistent for something you pay

top bar could have more food alternatives

the pools were excellent. early check in.

were helpful and friendly, breakfast was delicious, convenient to have coin laundry available on site

excellent gym, amenities cover everything

clean and modern, the pool was lovely and a great view of the

pool was nice

breakfast wonderful best oatmeal ever.

laundry facilities were broken

someone stole my laundry... bad smell in my first room.

laundry facility couldn't be used as the washing machines or dryers we defective and there was no

poor breakfast, and also they need quarter machine in the laundry room.

back laundry doors were always unlocked

swimming pool was not heated.

wife and kids had a great time

the room and not able to checking earlier also when i came back after 9pm not enough handicap parking spaces

parking lot needs more cameras and more lights

pool and breakfast. helpful staff.

plus a coin operated laundry

bag of laundry by stairs

clean rooms, breakfast available, laundry onsite

laundry machine only takes quarters

all the facilities we needed including laundry spacious room, good breakfasts, access to pool and sunbeds, good

staff did not pick up dishes, trash and laundry left outside of rooms for two days.

laundry area, not used

didn t like loca tuition of room. next to laundry room and on balcony got exhaust from dryer.

free pool towels, coin op laundry, staff were very freindly

the laundry facility is nice and payment is easy - by credit card

bathroom, laundry, nice kitchen, comfortable king bed

pets are allow at the hotel so if you do not want to be waken up by the barks, make sure to note

the pools are fabulous - the kids loved the lazy river, while the adults also get a quiet pool to themselves

had to take a shuttle from the lobby to the pool everyday, but it wasn t even really an inconvenience

are misleading because pools are a block away- either hotel golf cart or 15 minute walk

was one guest laundry all the way to the other end of hotel

room size and room staff, pool area, gym & laundry

i liked that there was a guest laundry room.

not enough elevators strategically placed. laundry room at far end of hall it is a trek!

was so wonderfully decorated, the air was crisp and clean and the pool was great for kids

also wish there was a guest laundry onsite

30 am by noise from the adjoining laundry room

and staff extremely helpful, offered free laundry service and gift of chocolates as we departed

the pool is on the smaller side but perfect for a quick dip

the wifi was erratic and it would have been nice to have had more choice at the bar for food.

gym ok, pool ok

room service food was a bit meh - the grilled cheese in particular wasn't good

hotel employee waited on us in the bar / restaurant area while we waited for our room to be ready

good wifi reception

the location and bar front to the bay are awesome

at the bar and at pool side was inconsistent

nice amenities, including rooftop restaurant, fitness center, pool and coffee shop

location, new property, clean, modern, super nice and friendly staff, rooftop pool was nice

the pool was shut for maintenance but they took us a short journey by golf buggy to another hotel which

i absolutely loved the rooftop bar and fire pit

very nice and comfortable room with view to the pool

price, pool area too small, no room service for breakfast.

i can say they have reasonable price, amazing pool at the roof, nice gym (i haven't used it, but i checked that

wish that had a tiki bar poolside

just love the location, pool and staff

he does maintenance, carys luggage, sets up chairs at the beach and the pool and makes recommendations on places

were offered continental breakfast

hotel and restaurant are together and encircle the beautiful tropic pool area

breakfast could use a little more options such as cheeses and meats, also the tvs are a little

you have access to the private pool and hot tub 24/7 the staff is exceptionally nice and always ready to assist

having a washing machine and dryer was great, giving us chance to do some laundry mid trip

there was a full kitchen to prepare food and all the laundry equipment required in as a self contained flat

details such as free use of bikes and supplies in apartment such as complimentary laundry

), laundry in the room was very convenient absolutely nothing negative

there s a nice gym and a nice restaurant the claw bar around the pool

the room service food was not very good.

3 diff charges for room service

spa was great

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

location by the beach selection of dining places restaurant and bar with beach view

had to go through the parking lot and the laundry room to get to my room, and i had to use my phone torch to

we have an infant, so having the kitchenette was very helpful (as was the free laundry room)

free guest laundry

beach was right out the door and very private, pool area was active and fun with food and drinks, laundry

laundry facilities in basement with complimentary washing detergent

liked having laundry facilities on sight

laundry room was too far and the machines were old and some not working, no space to set anything

small bathroom, lift but no elevator, ice machine and laundry in different building than room

) and ev fast charging station, 3 laundry rooms with a washer+dryer each), an attached resturant and bar with

the laundry was below of our room, so you can fill the movement

laundry facilities need upgraded.

breakfast was pointless as a perk. laundry could be open later.

are very outdated and according to my kids quite smelly

liked the atmosphere as well as the pool area and harold s bar and the pizza place right there at the pool

they have a somewhat kitchen set up but nothing to utilize it

in the bathroom, loud noises outside our door; we finally figured out we were across from the laundry, and the

a hilton member one should have priority they put me on the first floor infront of the laundry room and that

don t allow you to use an hdmi cable ( never had this issue in other hotels) and there s no laundry room

he checked the laundry room and behind the front desk

nice hotel, easy parking, although this is rated as 3 star it's nearer 4 star very nice pool area, great friendly

information about the locations of laundry, fitness center, etc

newly renovated rooms and public areas, lovely swimming pool and loungers, and great location.

the staff were very friendly. the location was great. free parking and wifi.

pool is nice for the kids. close to the beaches, hence requires a car to go.

convenient location, good parking, clean room

laundry room dryer and washer sometime didn;t work

laundry facilities for guests and large size bed 24 hr coffee facilities and free access to

very clean hotel. convenient laundry room.

were hanging their laundry on the balconty in the front of the hotel and really talking loudly with no regard

laundry room could use a little attention

of the dryers in the laundry room was broken and they didn't have any more quarters to sell me

in house laundry facilities were great

they gave me the second floor first room on top of the laundry room and the elevator, so we could listen to

included breakfast, liked bike riding daily with complementary bikes also liked social hour and laundry facilities

swimming pool and 24 hr gym are provided

the pool area is clean with good laundry facilities and breakfast

not the hotel s fault, but between all the construction materials laying around and the dirty laundry in the

had a guest laundry but was a bit expensive

the pool area was very nice and i liked the laundry facilities that were in the pool area

great room staff breakfast laundry pool location

good housekeeping pool hot breakfast room size kitchenette in room exercise room in-house laundry

dryer did not work properly in the laundry room

similar accommodation we have stayed there was no washing machine or dryer although there is a laundry room on

laundry room is very convenient also

great place for a family with kids

and tidy and included a bar, free breakfast, restaurant, pool, games, cool outdoor patio, free laundry, and arm

the laundry area was a +++++

clean room laundry breakfast staff was amazing

free laundry on site and all day coffee

also they have a complimentary laundry room with tv

we would have loved for the lobby bar to be open. it is a beautiful lobby.

complimentary shuttle to the beach

the staff, the parking, the room, the pool/spa, the restaurant/bar, the coffee machine, the free valet, the

is super friendly and helpful, nice sized pool, hotel is impeccable, clean throughout, rooms big, comfy bed,

maybe if the pool was a bit bigger and an area pool for the kids would have been great but we understand it's

no laundry facilities to do my own laundry

was no live music at the bar during the night

i enjoyed the pool. it was great with the kids.

more of an inconvenience, but it would've been nice if the restaurant was open and if room service was available

the gym best we have ever seen

the pool toys, particularly the float

golf course looked good and the pool area was great

there for a spa day

had to do room service

nice pool area for kids

we were charged for laundry cleaning which we never used

pool overlooking lake

the breakfast is really good accompanied by live music and they have a little bar open until 11pm and the lobby

we are going to comeback with my kids

our kids rated this hotal the best on our trip to florida

laundry machines only accept cash

maybe the pool a little bit small

$25 per pet

very clean, pet friendly, great area

room was in excellent condition, very well equipped: large kitchen with big fridge, dishwasher and complete set

check in was great! it was clean and comfy, the laundry room was clean and nice.

laundry machines were 2 dollars each, i was thinking it would just be 1

and if you need - laundry room in hotel

quiet location. comfortable beds. helpful staff. laundry machines available.

clean quiet. good breakfast

gym had a waiting list for the peloton bikes each time i went to workout

coffee bar in room was not adequately stocked

the gym was also amazing spacious, all new and lots of equipment

last but not least, handicapped bathroom at bottom of staircase on the way to pool had a soap dispenser that

the gym is one of the best i've ever seen

laundry facility was good when traveling

the lack of mosquitos (loved it), the laundry room availability, the breakfast variety, the handicap chair

the laundry room is good and they provide quarters at reception for use in the machines

laundry where dirty inside from prev

the guest laundry facilities were very useful

very big and modern room. nice gym.

breakfast can have a wider offer.

breakfast

loved the spa and the beach was the best part of our stay

the staff was amazing justine at the pool was so nice

am going to claim to you because i booked a room for 4 adults and two 7 years old kids and they said they have

the wifi is sending you to quarentine when you try to see a netflix film in my account

were great, great room pool and beach service

only thing i would suggest to management is a laundry room where we could wash our clothes

room service fees seem high

amazing view of the river from our balcony, clean room, and room service was provided

the room was good and large enough to separate the kids during down time.

& cleanliness of room free parking pool area very relaxing staff friendly staff helpful- made me a sangria- it