wifi does not work in the room

wifi was broken the night i stayed there

they allowed an early check in when i had to bring my bags before going on a trip till the evening

rooms are very big, mine had a living room and kitchen.

breakfast portions were on the smaller side

t work and they weren t able to fix, warm water did not work even with the electric heater on, breakfast was

we stayed two nights and liked it so much we extended our stay to 7 days also, there s a second pool area on

the breakfast star at 7:30 a.m.

beautiful clean spacious room, one block from beach. good breakfast

breakfast was the really bad point

it is a wonderful pet friendly place and the staff is amazing. food variety is also a plus.

i love the pool it was amazing

also they have given me room infront of bar in the first time and you can hear loud music all day

decent location and nice pool breakfast included and great for families

wifi spotty at times, could use towel hooks.

ac, good wifi, edgar is a very nice guy

the wifi in our room was not very good

stuff is friendly and the breakfast is good, they change the menu every day

breakfast was wonderful! the hotel is very close to the beach access.

wifi was available and toiletries were provided

value for the money, great location, strong wifi, delicious breakfast included, staff was helpful actually the

secondly, if you want to do laundry you have to write down by quantity how many socks, shirts, etc you have

nice bar and attentive, friendly staff

logging into the wifi often with passcodes is a bit too much

wifi was spotty

location and the pool!!! also the breakfast was great!!! staff was very friendly.

from the reception desk, guys opening the door, checking bracelets, restaurant, towels at the pool, all great

excellent breakfast and awesome pool. outstanding and very polite staff.

good free parking on site

nice hotel. really well located and the pool is just amazing. nice breakfast

this is why we had to change to a room in the back, facing the parking

service (overnight laundry turnaround was much appreciated), comfortable room and cosy pool

best breakfast and dinner

and the concept is the full relaxation and peace, there was kids screaming around that completely damage the

the pool could be cleaned a bit more.

all of the staff was amazing, the room was big and the pool area was quiet nice

rooms were big and clean. breakfast was good and they had drinking water in the lobby.

breakfast was acceptable

the garden, antique buildings, friendly and helpful stuff, good breakfast

peaceful location with garden and swimming pool, had it's own charm with tortoises wondering about

the staff were super-nice and friendly. property is nice. breakfast was good.

nice pool and gardens, friendly staff and modern rooms.

tasty breakfast - worth the wait

friendly staff. nice pool. good breakfast

friendly staff. nice pool. good breakfast

staff were not helpful - we asked them about nearby laundry options (given that the hotel one was quite expensive

kids liked the pool

wifi doesn't reach the room on the 9th floor, and the connectivity in the lobby is awful

small pool. but not important. the sea is couple steps away

the bed has seen better days. the wifi didn t work on the 10th floor

we arrived at 3pm check-in time and wanted our dirty laundry to be done and we were told that it was to late

breakfast did not have as many options as in the past

nice breakfast and hot shower

staff & service, clean, comfortable, value for money, 2 blocks from the beach, cute swimming pool, lunch is good

- great location to stores and beach - very clean - excellent service - breakfast was delicious - good for

whilst breakfast was fine, be nice to have a wider selection of food for breakfast

suitable for babies, if ur staying more than a night not recommended, the wifi comes and goes, if u want hot

breakfast is only untill 9am and for someone who goes just to relax like me its too early to get up

pool and location was good, pool was well located and staff were great.

breakfast is so-so a friendly tip: i strongly (strongly

cheap mismatched furniture and even though i'd paid for breakfast on arrival i saw what was being offered, i

no mini bar in the room. poor water in the shower, soap and toilet paper. no hand towels

s near the beach they have a pool though it s a bit warm

had to leave very early in the morning for the airport and although breakfast was included in my hotel price,

the new room was located on the second floor on top of the hotel's storage or the laundry room ( we are not

hotel has activities arranged for families and kids which was very interesting

breakfast is superb

hotel has activities arranged for families and kids which was very interesting

the facilities are beautiful and they have a great variety of options for breakfast

location breakfast was good no children!

arepa de huevo ;) the outdoor tables are perfect if you need to work, and there s good wifi

is the best, always helps us the cleaning the location staffs breakfast simple but we

don t get me wrong, it s not bad at all, actually breakfast is amazing, but maybe the rest of the menu need

they offer a delicious complimentary breakfast

great staff. nice pool. close to the airport. the free shuttle to the beaches is a nice touch.

great staff. nice pool. close to the airport. the free shuttle to the beaches is a nice touch.

great pool. nice breakfast. nice hosts. spacious room. nice view. hot water. free parking. wifi.

was perfect to go with the family, they have a children's pool as well and they had free transportation to the

breakfast was scarce and without

beach curfew at 6pm meals were an additional cost must take shuttle to other properties

i didn't like there is not breakfast available at the building.

are no restaurants, only a small bar at second floor and not opened late at night

don t have gym in this building

pool and beach was fantastic, closed to the building

staff was very helpful and laundry service was a plus

laundry service took much longer than expected, not enough chairs in the hotel's part of the beach

terrace rooftop bar and pool was an excellent spot to hang, and the bartender was fantastic

the beach is pleasant and great for kids

the rooftop bar with a superb chill atmosphere, great music, delicious finger food, an infinity swimming pool

when on vacation no one wants to deal with maintenance issues or incorrect pricing the laundry is not practical

upon arrival they ask for documents for kids that weren t made aware to us before traveling, so check in took

the only thing we liked was the food and the pool

system they have for the pool towels is a bit complicated

as a consequence, none of the facilities of the building were working: neither the pool, nor the saunas

hotel complex is huge, it has a bungalow area plus 5 towers each with a pool with view to the sea, the restaurants

breakfast was really nice

there was no dishwashing soap in the kitchenette.

some pools, restaurants and gym are located in different towers, so you have to go by shuttle or foot to towers

breakfast buffet, beach!!!

laundry is surprisingly slow for a hotel of this kind

good breakfast. nice pool. friendly staff

room service was efficient

pool water was cold

very good hotel, with private beach, gym and good breakfast. good price too!

only one pool for kids

only one pool for kids

just a bit twisty the way from the building to the main swimming pool

a lot of things to do for kids the rooms are clean and comfortable

property is nice, the beach is clean, the swimming pool is very nice, surrounded by beautiful palm trees and

the breakfast is always prepared freshly for you and very good

breakfast is big and tasty

i had to pay for parking. when i was booking it says it s free.

the pool is small, but it is nice

love the staff, breakfast was great, it was clean, wifi and cable, safe area of town, w shopping near

they made our stay a completely unforgettable experience to all, from kids to adults

the wifi was very bad.

free breakfast, easy airport shuttle, okay resort for the price, great pools

stayed at this beautiful resort (the lago resort) with our two kids and had a lovely time

good live music at the beach bar during the day