a matter of uncoordination, i had to take my own trash and dirty towels out of the room and the laundry lady

the laundry facilities were out of service as well

the laundry was expensive.

location is perfect the hotel was class ilove the rooftop bar pool etc be be comming back soon i like the idea

didn t get room service until second night there which didn t bother me as i went down to the desk and was

the pool was amazing

do not bring your kids there

pool was perfect

pool was so nice, the pool bar was fun as well

i traveled with my young children and they enjoyed the pool and patio spaces

nice bar and restaurants!

fab location, double fab pool, upscale surroundings

the breakfast was basic, could be improved further.

staff at the front desk and the breakfast selection

no room service. very busy valet, just needs more attendees.

parking was usually available but not always easy to negotiate

24-hour pool, everything is very clean, a large area with two jacuzzis and two swimming pools

although there is a large selection of good beers and wines, there is generally no open bar in the pool (even

the guest house rooms are spacious, clean, and all in proximity to the swimming pool, jacuzzi, massage room;

breakfast and happy hour

i enjoyed comfortable bed and hot water shower. also enjoyed on site laundry area

a laundry on site

there is a coin laundry and several floors that is very reasonably priced

convenient amenities ( laundry on site was fabulous for a travelling mom with her teenage son in tow

gym and pool available as well as guest laundry

beds, friendly and helpful staff, laundry and gym facilities, hot breakfast served from 6am was wonderful

very inconvenient that the laundry was out of order, had to walk to a laundromat.

big room, laundry service, helpful receptionist

the room was spacious and clean. bed and pillows were heaven! even my kids were impressed.

very clean, very quiet, breakfast was good

needs to have laundry on site

not laundry room for guest to washing clothes.

would be perfect if guest laundry was availibel.

location to las olas, hospitality, pool, etc.

hotel was in a nice area, and the pool was great

wasn't anything sort of microwave on the property and i also didn't like that there wasn't a laundry room on

a third party provider for the hotel, i was disappointed with the laundry service as i was charged incorrectly

would be nice if they had laundry machines on site, otherwise have to use expensive laundry service ($6 per

hotel employees at the bar downstairs were extremely friendly and professional.

roof top pool was pretty cool

hot tub needed to be drained for smelled like and looked like dirty laundry water

great location. suites have everything you need. even on site laundry. food is excellent.

decent workout room and self laundry facilities

that the hotels restaurant was not opened and the laundry machines was a little expensive.

no room service, no trash bags, the dishwasher was broken literally falling out the wall the room had

no ice machines, laundry, vending machines

laundry room is dirty

2nd night we were there someone was doing laundry until 3 or 4 in the morning so it was really noisy as they

ms annette at the front desk was super charming, and tried her best to get our room wifi accesible, but to no

room was very big and spacious, i love that it had a nice kitchen and dining table area, and the pool area was

also, there were no facilities to do laundry

staff, clean, location is perfect and the rooftop pool and bar were perfect for fun and relaxing days

the rooftop bar with music was so fun for my grandson s 22nd birthday

atmosphere price accommodations roof top pool excellent staffing thru out the entire hotel great experience can

staff, clean, location is perfect and the rooftop pool and bar were perfect for fun and relaxing days

laundry facility is in a nearby hotel, not on premises

we requested compensation and was offered laundry service reimbursement for any clothes that had gotten wet

laundry machines were broken so after finally finding them we couodnr even do laundry

no laundry facility and the pull out was very stiff and uncomfortable.

towels were supposed to be included, but you had to hunt for them every day because their laundry never arrived

leon in the spa gave an awesome massage

cocktails poolside

the staffs was wonderful,poll guys and the poll bar guys, and the front desk lady(chim) was very professional

very comfortable beds, adorable kitchen and view

donovan and kathryn were super friendly and loved the spa water and/or champaigne they out out in the

they do offer free wifi

balcony would have been nice but the area around the pool was perfect for lounging.

lovely pool area and free snacks and coffee in a gorgeous lounge

hopefully the pool bar will be open my next

i had no wifi at all in my room and despite complaining to two different staff nothing at all was done

room air conditioning was loud. bar did not serve spirits. no fitness facilities.

the room was truly elegant, and we especially enjoyed the pool area and the patio that overlooked the inland

was a wedding booked there on saturday that took up the restaurant, the lounging area and the pool area

free drink at the bar was a nice touch too

the on site amenities were great from the big green lizard by the pool to the lounges with big cushions it was

laundry was wack

they did replace towels but did not tidy anything like dishes etc in the kitchen

the kitchen came with pots but no spatulas to cook with

room and was not fixed before we left , and they left the broken parts on the counter top , the kitchen sink

pool and room were dope!

very nice. classy hotel. breakfast room service quite expensive. still no real complaints

when they had to close the pool for weather, they set up the kids club and other family activities in the

kids club, beach service

justin at the bar in evelyns was an excellent mixologist and really made our time there special

when they had to close the pool for weather, they set up the kids club and other family activities in the

there wasn t on site laundry

everything! location, rooms, pool, gym, spa, restaurants!!

also, room service was fast

was able to get early check in and no problem when requested late check out due to flight delay

very nice apartment with kitchen, large bathroom, very good bedding, lounge area, 2 large tv screens and a

on our last day, we requested laundry detergent, a simple amenity, from a staff member named felicia

two full days in a row fire alarm testing caused disruptions and none of my kids were able to take a nap during

we used both the gym and the spa in addition to the pool and took advantage of the included beach loungers as

not family-friendly: if it rains, there s nothing for kids to do

the gym, the grill restaurant, the location.

the breakfast was good and delicious!

also i wish the pool had its own towels and that the water in the pool could be more cold

breakfast included was yummy

great gym

collins and the guy on the breakfast section were soo kind and did make feel us so special

seemed short staffed, one person for pool bar and pool service

seemed short staffed, one person for pool bar and pool service

location! balcony view! heated pool and spacious rooms!

10/10 stay everything was clean and the pool is amazing

guest laundry was broken and the dryers made that small room reallug really hot we coukd not breathe

to much noise close to the room it looks like the laundry was under the room

parking area, room is sufficient, avoid 300 to 312 rooms no signal in wifi , walking distance to laundry, stores

laundry facilities

friendly staff, nice pool and restaurant, near the beach, laundry services, and clean rooms.

free laundry, gym looked good, beds were comfortable, well equipped kitchenette.

i recommend the one with the kitchen and laundry

having free laundry room is very helpful for families

the king suite was extremely comfortable, loved the kitchen and laundry available in suite

comfortable, well located, good facilities and amenities - pool, gym, laundry very comfortable stay

pool and bar area, pool location only gets sunlight half of day, also pool bar and food closes too

had no balcony access, they told us the pool was closed the next day so no pool access but the bar would be

they have fun activities on pool deck

very clean, activities for kids. updated room. stuff was friendly. fully equipped kitchen.

the pool was too warm.

the front staff. the pool cleanliness. attention to kids!!

and my kids love the pool i couldn't get them out of it

is perfect, restaurant options are great in the hotel, pool area is fun and sunny

the bed was very comfortable. the spa was excellent and had great space.

attention to details, professionalism and kindness of staff across the board from front desk to room service,

it actually doesn t have an exit at very bottom it s the laundry room

ruined and was supposed to be dry cleaned and was washed in the dryer and washing machine that laundry is done

the location, breakfast, spa treatments.

beach access from the pool. chairs, kids buckets and shovels, available st pool for beach use.

the location was great! we arrived early and our rooms were ready so we had early check in.

problem with the safe , no laundry bags in the room and when i requested them they didnt arrive, when i asked

i did not like the surprise $11 room service charge on top of the 18% tip that they don't tell you about - so

we asked for early check in and change of room configuration

room service was expensive after accounting for all the fees, add-ons, etc

good gym

need pay extra for parking the rooms no have microwave and the hotel no have laundry room

breakfast wasn t offered and the rooms were too hot. laundry machines did not work

but due to covid-19 there were no room services

that housekeeping wasn t available and there was no room service.

kids running and shouting in hallways

are no facilities as you would expect from a hotel of this range, no room service or no laundry service

location, good food, beach access, nice pool, great view

beautiful pool was pristine

from the valet, to the front desk, even to room service

was food you don't normally eat, meaning there wasn't any familiar menu options for families with kids and even

coin operated laundry facilities great

lifts. balcony size. laundry.

to laundry room, could not get washer to work

no pool or gym ( under renovation) and the twin beds were simply too small.

cannot order room service because no one answered the phone.

people sitting in the very small lobby while waiting for laundry to be done or whatever they were doing hanging

parking was perfect, lighting was perfect, laundry perfect, ac perfect tv perfect

could have been better (piles of dirty laundry right outside the elevators

there was a laundry on site, and that there was breakfast boxes available at reception and a shuttle to the

laundry need to provide the amount of towels/bath rag for the number off guest in the room

the laundry machines did not work on the 3rd floor

convenient for cruises and sightseeing. laundry nearby.

needed to wash a load of laundry and for such a beautiful hotel, they lacked laundry facilities

location service facilities laundry facilities closeness to grocery and pharmacy to get last minute items and

laundry on site

you have to pay for everything. for wifi, for parking, and there is no guest laundry.

onsite laundry room.

we booked breakfast, but it turned out it was only for adults (not for kids, 16 and 17 y

have preferred waitstaff for drinks served in the pool area however they did accommodate once the bar crowd died

lovely pool area

close to everything, guest laundry, easy from the airport and easy to the cruise terminal.

they advertise laundry rooms-however have no change machines or coins at the the lobby desk

great breakfast.good laundry facilities.microwave, fridge, coffee maker in room.big tv.

laundry unit on every floor

loved the pool , the beds were amazing! will definitely recommend for cruise friends!

the laundry machines make use of quarters, it would be nice if the lobby would keep a stash of

we liked the value for money and the fact that they have laundry machines on site.

women midday was a little bit short with us initially and when we asked basic information such as bar times

pool smaller that it appeared in photos

location to airport with shuttle

the hotel offered just what we needed, including laundry and printer

has swimming pool and laundry

room size, breakfast good, laundry

i heard weights banging and the room was across from the employees entrance for house keepers and laundry room

welcome surprised there was a laundry facility

no laundry

no room service, laundry not delivered to room

was no laundry facilities as advertised

facilities, efficiency, speed, staff, undelivered room service, 3 days laundry, no restaurant, having a manager

fountain was disassembled, trash on a chair, empty cocktail glasses sitting around, dirty laundry bags sitting

back pain i did exercise back pain, my husband rather sleep on the floor plus they don't have laundry

me or my wife who ordered because we barely stayed there other then to get rest from being at the casino all

the staff are the best the room service was impeccable

there were a lot of kids

room service..... awful. they are rude. everything else is fabulous.

provides everything you need: parking at an additional cost, a comfortable bed, an ice machine, a laundry area

my stay, the elevator was broken, making it a bit challenging to manage luggage and access the laundry facilities

laundry in basement carpark was hot and stuffy to use together with negotiating staff using their

so clean!! kind of vintage feel. our room was poolside. there was a laundry room. comfy beds!!

the elevator and the laundry machine were broken for the entire week.

laundry facility was hard to find.

free wifi, a great lobby / bar area. coin laundry facilities within walking distance.

the laundry needs a face lift but that probably belongs to the marina

resort-like feel. very professional staff. loved the pool.

the facilities and ten service in the restaurant and pier ton bar was outstanding

217 had a roar from a machine (laundry

lack of proper room service and cleanliness

nice gym and never felt crowded even though the hotel was sold out

we had to call room service in the pool area there was a lady closing the umbrellas, no matter that it was

room service was great

no real morning breakfast

refrigerator didn t work the microwave did not work the pool wasn t up and there where fighting in the am

pool needs to be kept to a better standard, pool was 2/10

location and pool

everything is fine and going good. breakfast is served with a smile and laugher and manners.

was underneath laundry and across from laundry and elevator

a mom of 3, i wish there was a laundry facility on site

our first room was too noisy (next to housekeeping laundry and other loud machines), and the air conditioner

also , no business center or laundry on site

the spa was so great

also, because the hotel did not have a laundry room i had to make a separate trip to a laundromat

they don't have laundry and you have to pay apart for the parking

restaurant and bar on ppremises made it a win win

large shower stall for mom and kids to shower after pool

i couldn t get anything to eat at the hotel as the restaurant was closed, no room service - not even a biscuit

-laundry in unit would go again if the opportunity arose

loved the finishing's, the bed was comfortable and the pool was great

the view the gym the pool and the warm towels oh and the roof

stated there was wifi

i was getting a balcony room and my family and i were placed on the first floor across from the gym

they have a little laundry room with 2 washers and 3 dryers (soap is $1 from the vending machine)

the view, the location, the amenities: free laundry, free parking, 2 pools, large outdoor tiki bar, volleyball

loved the free laundry facilities

for family vacations: tennis,basketball, great food, laundry facility, big rooms, plenty of

left a load of laundry in the dryer on accident and no one was willing to help us find out if it is still there

location and friendly helpful staff supermarket, coin laundry, restaurants.

noise levels in hallways from kids and older guests most of night

need more chairs at the pool

the staff was great. the room nice bed comfortable and clean. pool was great.

i did not eat breakfast some in my group did and they like it

when it came to the weekend, i noticed a signed on the laundry door stating no washing clothes on the weekend

laundry on site

location, pool, easy access, common kitchen, laundry facilities, we could get the iron for 2 days

great location for parking and walking to the beach. clean, comfortable rooms.

nothing. however, parking is limited so make sure you let them know you will need parking.

able to do laundry for free close to everything

everything was great - wonderful staff & room. free laundry is a bonus !

the on-site laundry was useful and i loved the idea of the lending locker

was clean,room had a lot of space,bathroom room big enough,elevator clean,laundry area clean,my daughter and i

location to airport and the free laundry

ice & water are in odd locations, as is laundry.

slamming dioor next to mine - all night (laundry door next to 220)

utilized the on-site laundry

was easy to find; clean; free parking; friendly staff; good breakfast selection; laundry

laundry room dryer was broken.

room was very spacious and it was great to have our own kitchenette and laundry facilities

the laundry machine had a broken door.

for the money spent that shouldn t have happened but i liked the in room laundry and overall the place was

room also included a cute little kitchen and laundry machines

was exceptionally clean, wonderful pool area, nice breakfast functional room for families

the pool outside, the work out room and the laundry available on site.

great location, super friendly front desk staff. has a gym and laundry

the kids loved the pool and the fish aquarium as well as their pond that also had fish in it

loved that the hotel offered a shuttle to the cruise port

if you are traveling with family and have big kids is just a hassle

room was in a corner by staff cleaning and laundry area so a bit noisy in the morning.

i e stayed two nights with no laundry service

we enjoyed the outdoor laundry

laundry room for staff was across from our room and there were constantly bins outside our door

guest laundry sitting outside, we actually thought they were being put out to discard, and at that they

good laundry and breakfast

put me una room on 1st floor next to the laundry room

the laundry..2 of 4 machine out of service

there was an up to date workout room and a laundry area for quests

did not find any fault with the property except the laundry charge for guest to wash was a bit too high

had laundry facilities

not to mention the onsite laundry facility

that we got a room to the back near the laundry room next time would rather a better location for the room

checked in by savannah, she made sure we had an early check in first floor pool side room next to laundry so i

the laundry room was good to use although needed some cleaning, there was roaches as well