room next door to laundry

such a high-end place, their communications with us were quite bad: they messed up our spa appointment and it

the grounds were so beautiful and well maintained, the pool area was delightful, and in general it was a relaxing

perfect pool and lovely fire pits to sit around on cool nights

poor or no wi-fi in the common areas, i heated pool, no hot water one of the nights

did not like the laundry situation

good breakfast, friendly front desk, with laundry on site.

desk checkin staff was delightful as he assisted with my reservation and quarters for the laundry machines

was able 2 do laundry

a pity that the swimming pool is not working, it's summer now, it's hot, it would be nice to cool

it was nice to have room service when i was very tired

fabulous breakfast. indoor pool.

limited underground parking.

chips on the wall in the room; very small pool; limited breakfast choices

the pool was fun, as was the hot tub in our suite

didn t work properly, laundry room was really dirty and there was lot of construction going on during our stay

i'm used to paying a pet fee when i travel with my dog, i understand that involves some extra level of housekeeping

staff was so nice. pool was great, and warm. yummy breakfast. clean, big and comfortable room.

friendly staff, big quiet room, very comfortable bed, easy parking.

parking too far. hard to bring luggage to our room.

we had minor car issues, and were able to check out late & catch up on some laundry while that was addressed

room was by the laundry facility

appreciated the close proximity and shuttle service from the charles schultz airport

convenience near the airport, the shuttle, exercise trail outside with 2 ponds, and the people were super kind

one system, not a system for phones, a system for restaurants, a system for the tv, a system for wifi

stunning property, lovely pool area and gardens, warm hospitality

breakfast was served after i had to be at my events.

breakfast could have been better

from the staff, the location, the comfort of the room, the outstanding dinner and the lovely breakfast

the breakfast was fabulous and the grounds are beautiful, especially the garden behind the pool.

were extremely helpful when i needed to get some laundry done

the wifi is very poor.

nice fireplace for ambiance and a viewing deck for sipping and sitting

clean room. good food. easy parking.

elevator to get to the second floor rooms and extended room service hours- earlier start time @ 6am and later

the gym was also located on the other sister hotel

heaters on roof top bar not working. hand water wand not connected in huge soaking tub.

the advertise a gym but it s not on site.

pet fee is ridiculously exorbitant

also ideal if you have a pet with you

nice breakfast with made to order omelets

dinner was exceptional at dry creek kitchen on friday

wifi service bar/lounge didn't open until 4pm hallways were very loud front desk staff could have

love the outside sitting area and the pool was large and nice!

breakfast was over at 10:30, whish we would have known.

my room 208 was a little noisy, being just next to the laundry area.

the staff has attitude, the restaurant didn't work, and later in the evening was fire at the laundry area, we

the complimentary breakfast was healthy and did the trick

adjacent bar and restaurant (chalkboard) created some unwelcome pedestrian traffic and noise at times in the

staff was excellent and the breakfast was a nice touch.

laundry, breakfast and beds were all great. staff was helpful most of our stay.

have to go get cash to get quarters for laundry

pool needs to be cleaned. small tables next to lounge chairs by pool would be helpful.

location, pool, wonderful staff

accommodating to our needs provided excellent recommendations great breakfast provided easy location to

breakfast was hotel standard, but cleanliness, amenities , staff and environment were excellent.

clean and modern. good accommodations for wifi and electronic media. good breakfast included

looked bigger in the pictures :-( with tons of families and kids it was pretty cramped

we liked that our room included a kitchen and sitting area

breakfast was yummy

next time we'll book a room with a spa tub, but the shower was still great

also breakfast is nice in the

current situation with fires made the parking lot noisy at night, but it couldna

and it's great that they have a gym

great breakfast selection and quality

the one woman working the bar was also trying to wash and bring back towels from the laundry but understandably

room i was given was next to the electric room and laundry room

location, laundry is nearby and the check-in was quick

coin-op laundry if you need it

i love king size bed's and all the rooms are refrigerators microwave's coffee pot continential breakfast and

there is a good restaurant and bar next door with access from the hotel

an independently run bar and restaurant (offering real comfort food) was accessible from inside the hotel and

terrible wifi in the room!!!! it dropped us constantly

and the associated restaurant adjacent to the hotel - grossman s noshery and bar was fantastic

would have liked to have a small fridge, and the wifi certainly could be better

no jacuzzi --- bar food was average at best

there was no grab bar next to the toilet, and there was ample room to install it

ev charger and pet friendly

location, beds are very comfortable, friendly and helpful staff, nice workout room and bar lounge

a clean hotel with a nice bar and centrally located to a lot of good restaurants in santa rosa

i tried to pay for the extra wifi but the system wouldn't let me go back no matter what i did

the pool was dirty

convinent location good breakfast

heating on the outdoor pool was broken down - i like to swim at least once a day and it was just too cold - if

i came down to get breakfast it was no longer available i went down at 10 am if i know the time i would have

the room wasn't ready on time, they had laundry delay

interior, fireplace in the lobby and a bonfire spot in the courtyard.

the kids loved it

room service took a very long time

only negatives: under construction and bar closed early.

friendly throughout our stay, the service was very good, and we especially enjoyed the relaxed bar area

weight staff in the bar and restaurant were not attentive and friendly

the room was nice but not spectacular and the pool, though not used by us, seemed small for a resort of this

the only annoying thing was they stopped pool service a bit early & waiting for a buggy to take & pick us up

we opted for breakfast in the room and i have to say that was one of the best decisions we made

but wasn t well stocked (ie no dish towels, no salt/pepper even though there were shakers, no laundry detergent

breakfast, easy parking, very high walking score, friendly staffs, laundry in the room, comfortable bed, spacious

i was surprised by the fact that we had laundry and dryer in our room (unsual for most hotels)

staff were extremely helpful and organized my laundry to be delivered back to the hotel, which was great because

for families with kids we highly recommend l’oro di napoli pizza where just a glass shield separates you and

if i have to pick something i would have to say that they didn't have a laundry room.

we didn't have a chance to sit down for a glass of wine, but the wine bar in the lobby seemed like a lovely

wifi down during stay. amenity fee adjusted.

the wifi is just so bad, facilities is out dates and could use a cleaning. loud

more options for breakfast would have been a plus.

is great except they put us in a room next to the laundry it seemed to be where the staff hung out and partied

the laundry room is cleaned daily, which makes it better than most public laundromats

laundry room on premises made it great after going to yosemite and reyes

large, clean room; quiet property; clean functional laundry facilities

little cottages, spacious suites, even a room to do laundry that dispenses those cute little boxes of tide and

broken stair railings, dirty rags holding doors open, the horrid smell in the laundry room, the bathroom smelled

my wife called the front desk and the man said the room above us is the laundry room and he did not check or

delicious breakfast

wifi wouldn't connect

bad or no wifi

street on water, comfortable room with gorgeous view, fireplace in room, great pool and hot tub, laundry facilities

beds were comfortable. on site laundry. view from room.

room service food from the tides restaurant was excellent but pricey

all good. kids should not be allowed in the hot tub.

our biggest complaint, and what will keep us from booking again, is the horrid wifi

also, laundry room needs a bill changer and instruction on using the machines

loose, no laundry bag or garbage bag

they offer dry cleaning services and also have a guest laundry room

the laundry was located right below us

laundry room was a plus

hotel is well maintained, and its location is very convenient to restaurants, shopping, and a casino

enjoyed the location, close to the casino, restaurants, and many amazing wineries

pet charge is per night

the amenities- the pool, hot tub, lawn games, and the bar and onsite restaurant.

no maid service. no room service.

having on site laundry for guests.

laundry on site a bonus, good wi-fi

the wash app in the laundry room, not set up for mobile pay yet either (bummer, was curious to see this app in

the cost of laundry machines.

the drinks at the bar were amazing

i loved it all i just wish i knew where the laundry room was

the breakfast bar.

good sized pool

room also had a mini-fridge and a microwave which was super convenient when you travel with the kids

the pool area was small, not a problem for us but could be for families with kids.

barely hot luke warm noisy they gave us the room next to where the maids are working and doing laundry it's the

wifi kept cutting off

it says breakfast but nooooo they need to exclude this from their

love the location and access to the casinos

you're in town for business or pleasure close to the casino reasonably priced hotel staff is

there is also pool (i did not care for it), laundry facility (free at the moment) and a small gym

breakfast was a little weak, could add some stuff extend that times a little bit

the outside pool was perfect for the kids to enjoy

there is also pool (i did not care for it), laundry facility (free at the moment) and a small gym

there were even mixing bowls and other kitchen items