readily available, beautiful fire pits with furniture around them for nighttime relaxing, heated pool, spa

prices for drinks at the pool bar are too pricey

parking situation was terrible, had to park across the street.

parking is challenging. property is a little confusing. food is pricey.

the location, southern roots restaurant, golf course, cleanliness, and staff friendliness.

bathtub had mold in it the room smell like dirty laundry and the bed were horribly uncomfortable we will never

i have family in monroe but every time we visit we will be staying here bonus my kids enjoy the pool give the

the pool was small but the kids enjoyed it

breakfast was great, and fitness room outstanding

could see an alligator in the water when we went to our car in the parking lot

i loved the layout of the room as well as the pool area and laundry facility. very convenient

needs a laundry soap vendor machine in the laundry room.

convenient location, comfortable nice size room, convenient parking, reasonable price

parking could be a little better because it gets full at night...

not alot of parking spaces because of construction.

the laundry area could use upkeep and daily cleaning, and costs could be cut in half or included in

to point a down side out it would be that they only have two washers and two dryers in the guest laundry

loved having separate bedroom with 2 queen beds, full kitchen, laundry service, close to everything

the staff is so friendly, amazing breakfast and beautiful atmosphere.

even though it was covid they still manage to give health breakfast bags that s a

was closed and they did not have change for laundry room or detergent, told me to walk next door

the laundry room was a bonus (the front desk has change if

we booked a room with a pullout for two adults and three kids, and we were told they didn't have that so my

we enjoyed the friendly staff, great breakfast, location, and amenities

the very nice lady at the front desk said i could use the one at courtyard which is in the same parking lot,

wouldn't let kids swim alone, ages 10 and 12 that swim like fish! but understood why.

only thing was the hot tub not up and running and the kids wanted to swim but the pool was too cool and it was

a nice hotel, small pool but adequate, kids had fun in it

pool is indoor and small, hot tub is laughable, so just know that this hotel is about the hotel and

too expensive for the accommodations unfriendly staff-extremely unconcerned about guests the bar tender was

people were loud in the hall our second night, the parking lot was full, some trailers parked crossways in spaces

clean, comfortable bed, excellent breakfast

there was never bacon at breakfast, only different forms of sausage each day.

the pool was nice and the breakfast was good

clean room and breakfast was hot

large, bed was great, tv worked great, good shower and bathroom space, nice view of woody area, parking easy,

that the pool was closed on our stay.

i was able to enjoy the pool in the later evening and pool was clean and also had an access to help ones in

breakfast could have been better.

room fit my needs and was clean and comfortable. i like have free breakfast.

it didn t have a laundry service on the property.

didn t like he had to walk across the street for ice from registration and no laundry on site

clean and friendly. breakfast amazing.

the courtyard was nice and the parking was convenient

i ended up going back to the kitchen to find the server, a young black girl, talking with the cook

and see everything around you and if it s dark enough all the stars will shine bright and the bar was serving

loved the bar and food the hotel! didn t have to leave for drinks or dinner/breakfast

hotel was only 18% occupied and they put a family with screaming kids in the adjoining room next to ours at

room service 1 min after 11 for desert

bring back room service.

laundry or washing service/facilities

the shower was extremely nice and having the fireplace in the room even though it wasn t used was nice

we couldn't get the wifi to work, but didn't pursue the matter with the staff

this is after i asked about a late check out which i was rudely ignored about

the lady in the morning was not, i called about a late check out because we fell asleep again and she flat out

first upon my arrival i was upset because the pool wasn t opened because they were cleaning it, but the

lack of bar and restaurant hours or not open at all

the bar was a great place to sit and watch the parades and general foot traffic downtown there was lots

the decor and design reminds me of france, there is a wonderful steak restaurant, a separate bar area, and a

also, could not log into wifi on computer, which worked fine and the next hotel i stayed in that week

i also didn't like how the laundry floor (3rd) where the pool and workout room smelled constantly like marijuana

was not impressed with the bar upstairs

i enjoy the view where the bar was it was beautiful

i am right by the pool and the gym

the food we ordered apparently came from room service, it arrived an hour later, cold, and in room service

event the pool furniture is new and in good condition

woke up the next day ate breakfast, and headed to the battleship park

after being on the road for 12 hours the saltwater pool was just what the doctor ordered

beautifully renovated and clean. delicious breakfast

sadly we did not get chance to use the pool but the other facilities were great

needs updating, the laundry was out of order, room wasn t the cleanest

laundry rooms are not connected to hotel

needs updating, the laundry was out of order, room wasn t the cleanest

the pool area is nice but the restrooms and laundry area are filthy

laundry area not clean

view was of the back of a laundry not a view of the city and the balcony was shared with another room sooo not

gorgeous building and furnishings. friendly and helpful staff. great bar by the pool.

would have liked bar service around the pool area

the building itself is beautiful and spacious, offering many amenities, such as a beautiful pool and spa, as

i wish they had free contential breakfast.

the bar opened sat night but as soon as we got a drink at 730pm the waitress told us she was closing

walking distance to restaurants and bars

the bar closed at 10

the restaurant and bar were closed due to covid. no room service. time to open up. 3/13/21

clean, friendly, spacious, nice pool, free coffee and laundry.

gym & laundry facilities a plus

were surprised that there was a kitchen, and the laundry was complimentary

the gym the laundry room was excellent

convenience store available in lobby , laundry room

meat at breakfast

breakfast was awesome as usually

they even had breakfast

breakfast was okay, not many choices.

breakfast was good.

housekeeping does not pick up dirty laundry when placed outside of the room.

laundry room filthy and machine broke causing backup in guests trying to use machine

pool could be cleaner. another laundry room would be great!

there is a laundry

free parking guest laundry close to restuarants and not too long a drive to beaches more reasonable than high

when i did laundry on the second floor it was under construction and had old construction stuff on the floor

available laundry

laundry facilities on the floor was a pleasant touch

breakfast could have been better

the room was very comfortable and clean. the pool was great and all very convenient.

the access to laundry facilities was appreciated and breakfast offered a variety of options despite covid

laundry facilities not working, only 1 elevator in service

the bed was very comfortable and the pool was nice. i would definitely recommend this location.

property was clean, the staff was friendly, breakfast was great

the breakfast was awesome. good variety. sitting was great.

really would have liked to be able to do laundry but no services there

on-site laundry facility

no on-site laundry

not enough parking.

easy parking. nice modern hotel. breakfast was fine. clean.

cleanliness, continental breakfast

had to sit on the concrete while my kids played in the pool

staff was nice, great location, breakfast was complimentary

there were a lot of people for breakfast, most of the food had gone so we didn t eat.

did not eat breakfast. location was perfect.

i also love the size of the room and the fact that there is a gym and laundry facility

the fitness center was alright have clean towel and laundry machine

the pool was outstanding as well as the laundry facilities and the fire pit area

the room was beautiful and the kitchenette is perfect

everything but the daily pet fee.

homeless people in parking lot. need security on lot.

pool was dirty and the sketchy people hanging out in the parking lot.

breakfast

exceptionally friendly and helpful staff. clean room, all amenities available, good wifi.

good breakfast. surrounding area was under construction so a little messy

i loved having the laundry area beside the pool, so i could keep an eye on the kids and do laundry at the same

couldn't even get ready in our room before concert, got dressed parking lot

i love how the room had a mini kitchen that was fully loaded, it made you feel at home

nice room had mini kitchen

everything! spacious room, indoor heated pool, premium bath products, and great location

no laundry bag

the laundry facility only had one washer and one dryer, which was broken

staff was exceptionally pleasant and accommodating . the made to order breakfast was fresh.

pool was in rough condition, it was clean, just had a lot of paint chipping and some erosion on

location seemed to be in an unsafe part of town pool was shut down

laundry personals were removed

it had an excellent restaurant and bar on premises with exceptional wait staff.

the staff was amazing and the room was great. from check in to ordering room service!

the staff were quite friendly. the breakfast menu had lot of options. parking space abound.

this property because of their ad of a luxurious pool and all i saw a big hole in the ground my kids were

not like laundry, but clean, inviting

the bed was comfortable and they had a laundry room. close to a lot of restaurants.

the breakfast was great and the staff was amazing the laundry facitilites were great

the rooms, staff is helpful, lobby spacious, outdoor deck is accommodating, pool location, laundry area useful

free breakfast,wifi and parking

told me about the location of laundry ,ice machine and my room

laundry only on 1st floor level

had swimming pool, laundry facility, computer with printer, and daily breakfast

the pool was nice

the breakfast was alright, however my companions complained about the coffee

coffee was great and the continental breakfast was good

booked a non-smoking room, just to find out once i got there, that there wasn't any available

wifi access good breakfast

staff was friendly and very competent

the room reeked of marijuana, even though it was no smoking

swimming pool was in rough shape. very little or no cleaning done at the pool.

very friendly staff and great breakfast. hotel was clean.

easy parking. breakfast set up looked nice.

staff was polite and friendly. room was clean. parking area was safe

clean, comfortable beds, good breakfast. guy at desk very nice. good price

it was very loud and people always loitering as well as little to no parking, the hotel just looks like it was

pet friendly

pet friendly, helpful staff,clean room

the pool

the drug dealing in the parking lot (i went to the car at 11:00 pm to sleep instead of the awful bed and noise

clean and the breakfast was good. savannah checked us in and she was friendly and helpful.

convenient to freeway. pets allowed. kitchenette. main bed comfortable.

nice and spacious very quiet and beautiful staff was very friendly and the breakfast was delicious we will come

was very spacious, staff was very pleasant and helpful, and the complimentary breakfast service was awesome

reception, employees, breakfast, pool, gym, and the room

we requested a late check out, and unlike other hotels, we were not bothered one time

no breakfast!

didn t get to eat breakfast but the location was wonderful

no complimentary breakfast

broken ice maker, clothes dryer out of order, extremely loose toilet seat, shower grab bar repaired with epoxy

the room was fairly clean and there was a guest laundry facility

we were in the parking lot leaving, one of the housekeepers came running out to our car

my family enjoyed clean rooms and breakfast

amenities free parking,breakfast was a plus, they offered free internet but didn't half pick up

parking was good

standing and standing while the night clerk talked on the phone and a lady that s suppose to do laundry was

vagrants in the parking lot asking for cash &/or points for the hotel

indoor pool was broken

like maybe pets are allowed in the room 2) breakfast was nasty

the breakfast never disappoints and the manager james is fantastic

staff at night was loud in halls by the laundry room on the first floor

staff was amazing hotel was very clean pool area clean good breakfast

the hotel was around a lot of choices of activities like shopping, food, and things to do with kids

comfortable & great breakfast! friendly and helpful staff!

gym was clean

back down to the lobby and asked him and he said he only had one there that he might have to do laundry

did it on her own no shower curtain no heat mold on tub soap dish along with it handy been clean laundry couldn

breakfast was limited

there was plenty of parking and the staff was courteous

wifi

i was also impressed by the laundry facilities

pool area was not kept clean

one would answer room service -no literature in room on whats on area -no tv guidelines -shower curtain was had

not enough parking spaces at night.

was not happy at all with room service ,it took them two hours to get the food to our room an then it was cold

room had no hot water, dead roaches on the floor, and someone's dirty laundry was behind the bathroom

far the laundry dude was super cool he helped me when i turned in my towels and he gave me new ones and was

had loud neighbours one evening that made noise in the parking lot until after midnight.

bed was very comfortable, clean rooms. plenty of parking. felt safe

6 kids and no place to sleep shows this company only cares about money to take our money and provide

many facilities (pool,laundry,ice machine, etc

said there was pool and laundry was not either

work, no trash can,,no micro wave,the ac was weak, ,no snack machine ,no drink machine,no pool,no laundry service

when checking in we were informed there would be no tv, no microwave, no elevator and the pool was not in

breakfast pool was very very dirty could not swim at all (like green with algae) thought we would

disappointed that most amenities including breakfast and laundry were shut down.

house keeping never came and got the laundry i had to go and sneak off the cart the next day to get towels and

unclean laundry room

my room was right by the elevator and the laundry room

convenient guest laundry and office center

go down and get fresh towels, waited for 15 minutes for front desk clerk never showed so went to laundry room

ike a wet dog ) they never gave you enough towels and didn t have any to give until they did laundry every

the parking space was terrible due to construction

very large room. super comfortable beds.very good breakfast.

the breakfast staff was so nice and polite.

check in was quick, room was large, parking was adequate

not enough breakfast like eggs turkey, beef bacon or sausage english muffins

pool was cold as well as the hot tub

was awesome breakfast was really good they were pet friendly i highly recommend this place to anyone i will be

parking lot filthy

guest laundry, pool and gym are nice

was great except for the lack of wifi - i like to be able to work in my room not the lobby

breakfast bar could use a few more options.

sack breakfast could be better.

the pool is in the shade so even though it was a hot day the pool area was cool

wifi wasn t the greatest

there agents was very friendly and it also has a restaurant and bar located inside the hotel

it is in a dangerous part of town - watched drug deals in the neighboring hotel parking lots, all night

were very friendly the day we arrived and next early morning departure, as well as the night time shuttle driver

everything was nice, i hate we couldn t get in the pool due to covid restrictions..

me think ud83eudd14 oh the dryer in self service laundry they were horrible took 3 dry cycles ud83dude2d

amenities,laundry and breakfast

free laundry also

we went to the shores and got fresh seafood every night but it's nice that it was there also the laundry is free

we were also pleasantly surprised with the free laundry facility

did my laundry in

on-site laundry, kitchen.

had a really nice laundry room. the guest room was nice and clean.

the wifi i couldn t connect my game

i wish there would have been more choices for breakfast

there was a laundry area and plenty of electric outlets

the laundry facility was horrific honestly

tha gym

breakfast was excellent with lots of options

breakfast is good and good parking staff were nice good coffee

unfortunately the free laundry

attention to detail, no suitcase racks in the room, no water in the gym, etc

people or kids played knock on door and run

clean comfortable beds and heated pool

size room, my son enjoyed the gym an pool and the bed was awesome