great additional facilities including laundry and gym

the guest laundry equipment was better than most i

staff, clean, comfortable beds, good room air conditioning, loved microwave in room, on-site laundry facilities

can do laundry on the first floor

the staff wore masks and they had convenient laundry and breakfast

were next to the laundry facilities and the dryer ran for hours after 11pm

small parking lot near main door. one elevator for all guests.

we also wished that there was a door closer to the back parking lot

lack of parking close to doors

gym had cardio machines and free weights but no weight machines

the breakfast was delicious and the location is very convenient.

check in process was easy, the staff was friendly and the breakfast was good

the breakfast was a let down

fabulous free breakfast

the breakfast was fine because of the covid situation. it was a quick breakfast on the go.

rooms carpet was moist and there was a slight wet old laundry smell

the casino was our original reason to choose this hotel but we had so much fun dancing and drinking in

breakfast options were confusing so we skipped it

parking was always full with a bunch of rowdy locals that come to the bar

free shuttle to casino/racetrack

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

i wanted to do laundry but the front desk was out of quarters for the machine

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

the beds were great and the breakfast was very good. great having the laundry close.

location of room next to laundry and ice machine creating excessive noise outside of room.

swimming and hot breakfast

also nice spa/ swimming pool to chill

adults were not controlling their kids because they were too busy drinking in the pool area and lobby like it

parking was horrible

were kids running around all night

the washing machine was not in service so i couldnt do laundry

top floor was finished but first floor, entrances breakfast room , laundry and halls all being painted, drywalled

pool, laundry room

washing machine and dryer available, staff should sell laundry detergent and other laundry supplies

i was on a long stay hence a small laundry came in handy

very nice and respectful staff. extremely clean. free laundry. already dishes in room

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

i like that you offer free laundry

free laundry room just bring your own soap

clean towels everyday and free laundry

it had a mini kitchen complete with a refrigerator, cook top and a dishwasher

breakfast was better than we expected

pool, cleanliness, studio sweet was spacious

some of the equipment in the fitness room not working.

i was told pet charge was 100$ and i was charged $160. other than that the stay was excellent.

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

our kids thought it was weird that the bathroom doors did not lock (2 teenagers!)

bathrooms were lovely the rings were nice and big and very comfortable and the pool was very loving my kids

breakfast was an added bonus

kids enjoyed the swimming pool

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

the pool. it was very cloudy, over chlorinated maybe?

awesome breakfast. very clean pool was very nice

not really impressed with breakfast

no fridge in room. to go breakfast was skimpy

good breakfast and great

staff, location, laundry,and room

the laundry facility came in handy too; also vey clean

day (sandwiches, waffle maker, yogurt with toppings, toast, bagels and a couple cereals), and the kids enjoyed

the room was spacious with a little sitting room and the small kitchen excellent for a business person or a

was incredibly comfortable, amenities in room (kitchenette), deep soaking tub and salt water pool, which felt

free laundry was an excellent

laundry is free, but there are limited machines

laundry area is very nice

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

kitchen with full fridge. free laundry. breakfast.

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

the laundry service was free.

laundry room smelled like mold

at midnight a couples kids running in the hallway and knocking the doors.(4 floor)

the lack of parking

very confused by 'laundry' person who was busboy/porter

a number of hotels that i can no longer stay in due to their use of scent in the rooms and in the laundry

i love that there was a laundry room so we went home with clean clothes

guest laundry room, list of nearby shops,restaurants.

laundry

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

the breakfast was delicious

they offered a good breakfast as well

at the pool multiple times with my children by unattended rowdy kids, no pool towels, cleanliness, unsafe acts

laundry onsite was also perfection

i was able to do laundry while

laundry facilities were clean

they had a nice pool and video games, laundry facilities

there s a laundry accessible

pool looked nasty and was cold

the gym was ok and could have been better, but a minor point really.

no information packets in the room for room service or anything to do in the area

room service did not clean our room the 3 nights we were there also, never gave clean towels.

only thing we could complain about was the room service food for breakfast

hotel was dirty, there was garbage and dirty laundry in the hall ways

no laundry room

there was no bag for my dirty laundry

and drinks at the bar were good, the bed and bedding was so comfy, the shower was nice, and it was a clean

of the rooftop gym was a little misleading

pool was closed for renovations and the staff was very accommodating with the kids

loved having a kitchen and the bathroom sink separate from the toilet so i can be washing my face while my

lots of furniture outside, a basketball court, mini golf area, and grills for cooking

more parking closer to front would be nice

safe parking

in the bathroom drawer there was someone dirty laundry

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

that picture showed indoor pool but there was not one was very misleading and we had 3 very upset kids

just after we got the kids in bed and shut the lights off it sounded like someone full body slammed into our

my kids felt like they were home and we were very comfortable with the environment

were laundry and trash containers in the hallway on the first floor my entire stay

the breakfast was very good, the best experience to visit hershey s park loved it and we will back

friendly staff very clean toys for kids great location

bathroom and walk through combination from the kitchen area into in the bathroom

the room had a lot of space and a nice kitchen the free breakfast was good pool was very nice

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

staff, very clean facility, rooms spacious, beds n pillows ver comfortable, pools n spa was great this is where

screaming in the pool and fitness areas making them utterly unusable

bar and food serving at bar closed early in my opinion.

on-site laundry

the pool, jacuzzi, free laundry. my room was amazing..

staff member used all of the washers doing personal laundry, leaving none for guests

it was very clean and my family really enjoyed the pool area.

our room was clean, kitchen was stocked well and very quiet

has laundry facility although i didn't use it

to the laundry room

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

the room was nice and the pool was great

especially kids

nice pool for the kids and comfy bed

safe parking lot and very kind staff

loved how i was greated they were very nice n i loved the bar n my rm was very clean n

the bathroom had a great 1/2 wall for the toilet which was helpful when kids were running in and out of the

there were a lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby

had a bar and starbucks coffee in lobby, which was a plus

the stampede of kids waking me up screaming and yelling running around everywhere

price a little cheaper ..pool warmer. better. breakfast selection

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

everything from the room service to the cozy beds and probably the best showers a hotel could ever offer

exterior access by an abandoned restaurant and the need for some additional landscaping or parking lot paving

staff members that checked us in and served us at breakfast were so pleasant and accommodating, it s rare that

the shuttle was also not

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

no laundry room really. thought the pool needed maintenance.

the laundry machine was a huge plus

room service does not clean rooms daily (this includes trash, towels, bed making, soaps, toiletries

i forgot to check out the gym.

balled up straight from the laundry bag

couldn't do laundry because the washer was moldy

have coin operated laundry facilities but no way to get change

friendly, family oriented hotel with a laundry room and great breakfast

food, laundry, gas, highway access right across the street