had laundry done, it was lost

the pool was lovely, it had an area with sand near the pool, which my 4 year old loved

great resort, clean and big pools, excellent breakfast buffet

good breakfast, although pricey. many restaurants on site.

the pools for kids

laundry service works good at first sight but they messed up my two white t-shirts with weird

the best for me was the golf course -

even with the all-inclusive package, they charge you 200 pesos for room service

it is not calm , however my kids loved

we wanted to have sushi from their restaurant let us ridiculous and eat it at the lobby bar and they

laundry: i had to call and asked several times to collect my clothes for laundry

the hotel offers free shuttle service to a partner hotel, where you can use a spa and other facilities

like to see more of a fun bar / pool experience

i enjoyed playing golf at the turtle dunes, it was a great experience

on sundays if you wake up late, there are not enough umbrellas neither in the beach or the pool.

room service doesn t pick up calls

the food is amazing and the spa sooo goood

and the pool

mini bar ridiculously expensive, the food was really bad, the hotel looked cheap and old, the rooms were

pool service excellent

bad room service

every villa has its own pool you can ask the service to heat it

breakfast could be better

small pool at the villa was wonderful

the communal pool area and breakfast area has an incredible view

not suitable for all, but great moment - the staff did our laundry really nicely just against tipping - the

the pool and beach were closed at 6pm because of covid

camino real has built a great team and leaves the bar very high up

i went to use the gym and looks old, all the machines needs to be maintenance, the carpets is old and broken

to the private beach 24hrs access to pool till 12 pm very safe exelent to park your vihicle right location beach

the pool, the view, the room, the food

the water in the pool was cold.

breakfast menu

due to covid the entire restaurant menu was severed as room service, but the restaurants were open too (not an

spa in the last floor of hotel have an amazing view

outstanding room with private pool and incredible views. the rock enclosed shower

out of 4 times of ordering room service, for 2 they took sooo long to arrive we literally had to cancel the

menu for the restaurant and room service could use some updates

my husband and i ended up staying again with my mom and kids a few days later in two rooms of a shared pool

receptionist allowed an early check in delivering the breakfast through the magic box

i liked the beach for the location, the pool and bar was great too

very week wifi, rooms are a bit old,

many places for the kids to have fun, as well as fun activities all day long

adult pool/bar was full of kids with even some kids sitting at the bar

i liked the beach for the location, the pool and bar was great too

nice breakfast, swimming pool and a corporate towel even after the check-out are just a cherry on a top of it

good breakfast

nice pool and free wifi

the location and breakfast

nice pool and free wifi

there gym was under construction didn't know that.

rooms are pretty clean, and room service comes in everyday to make beds and take trash out

too many families with kids, small pool

ac wasn't fully working. pool area very loud and full of kids splashing you.

if being a family hotel is their niche and offering specials for kids (i saw a daycare

very nice employee staff. very nice location. very nice pool area.

breakfast was not included

the pool was kept very clean and there was ample room for everybody

would have been better if the breakfast had included the buffette as part of the package i got

wifi is weak and stops working, then you have to log in again

pool hours

spectacular views, good location, nice pools.

sometimes needed more cleaning,mostly the floor room service sometimes didn't leave hand towels,shower

the food and drinks at the pool bar is not very good, and a bit pricy

the apartment i stayed in was huge with a big balcony overlooking the ocean, a fully equipped kitchen, big

-free laundry for guest

staff seemed to have lack of communication, when we asked simple questions like laundry stuff, they would give

another thing i didnt like, kids and older people not using outfit for swimming at the pool

the wifi actually worked which was important to me

starting with views, amenities, services, gym, atmosphere, beach access

an item of my laundry was lost and not much attempt was made to recover it and when i tried to explain at

collect laundry - had been totally ignored

liked the hotel, and my little daughters loved the swimming pool with all the slides and the kids area

floor cleaning is not accurate. should be better as some guest travel with kids

the room service was great, i enjoyed the food

them a big tip on them also is not fair for all the customer and i don't recommend you do your laundry in this

i liked the room service. i had my bed made everyday. clean towels and clean bathrooms

very rich and tasty breakfast

and each towel for swimming pool 240 pesos

room service is pricy

the pool is small

privacy around the pool

pool was not well

good, nice pool

old building only one pool

the pool was rather small for the amount of guests and became crowded and dirty quickly.

i like the view from my room. it was fantastic. the breakfast was good.

kids pool with rusted screws

the kids club is basic

being all inclusive the lobby bar was not fully attended and therefore had to wait some time on many occasions

only 12 available around the outdoor pool for over 200-300 guests

no wheels chair available in this time and to low wifi

the food was very good, at all the times. the staff in the bar and restaurants were very kind.

weren't tables, chairs, or camastros enough in the pool area

lack of hot water, the lack of wifi, the lack of breakfast options, the lack of knowledgeable staff

there although we did try their traditional oven baked pizzas it they were delicious also they're pool area was

there although we did try their traditional oven baked pizzas it they were delicious also they're pool area

the staff the pool very clean.

no wifi in the room.

we did not use the pool though it looked nice and big

nothing was working including wifi

sun bathing room was very clean modern looking with a little touch of spa that is all ways nice parking has

in traditional zone is very clean and the staff are really good, in special all staff from the bar and breakfast

nice pool

they let us stay in the pool after checking out

i loved our room. very clean and had a beautiful view. they have a little parking lot too.

the noise from the road the kitchen wasn't equipped (no dishes, no coffee maker etc.)

the parking lot seems okay, but one drives a bit further and omg awful

the view and the pool amenities

the pool was out of use which is fine but maybe don't expect to get full price for it the hotel

wifi wouldn't connect in our room

poor wifi network.

the wifi was very bad.

the service was very good, the wifi was strong, a/c worked and it was clean

free gated parking

fantastic view. pool area is great!

pool was open till late

liked the fact that there's a swimming pool for kids and the room was not bad but was pretty small

pool was also very clean which isn't always the case in mexico

wifi doesn t work good,and the staff turn off it in some hours,thats annoying,i was booking my

there is a pool at the front in the car park area

the tree next to the swimming pool is beautiful and gives good shade.