the pool was not available for guests as there was a private party taking place that evening

rooms are big and have air- conditioning the hotel has parking zone

underground parking lot

parking was amazing

the receptionist told us it was the pool heater

covered parking was dark and without direct access to the hotel.

the pool heater was not available, and most of the time the shuttle driver was not available

clean and spacious room. good buffet breakfast. free parking.

pool was very small

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure

we also requested laundry service and we asked multiple times about the pricing

wifi didn't work

people loud and running through the hallways, for a family with young kids not comfortable

easy check in process with friendly staff, own parking

the room view was to a parking lot where ypy could see junkies and drunks

i was asked to pay cash at the restaurant and then for room service as well

hotel with beautiful garden areas, pool was small but heated which was great to be able to swim early before

great property and pool, garden. staff super friendly and efficient. really enjoyed my stay.

the staff never told me how to arrive to my room from the parking slots

i love how big the room was and the room service was amazing!

the parking of the hotel stole my i pod from my car

if the gym is well equipped, it's extremely dirty and no maintenance is done

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm)

my reservation included breakfast & options were tasty and varied

the food, the laundry service and good price

outstanding things: excellent, fast, and reliable wi-fi, and the daily breakfast buffet, with both hot and cold

location, staff and breakfast were okay.

breakfast was super, lots of choices even roast pork and broccoli

the fresh fruit at breakfast.

the breakfast is quite good for this hotel chain and the room was amazing

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

breakfast room is very small

the gym is not a gym indeed i had to look for another place to train.

the selection of breakfast

found the policies with the use of the laundry machine a strange

30 in the morning on sunday in the hotel laundry room near our room

breakfast was wonderful

the bed was comfortable. the bar staff were helpful.

given a table for breakfast and then gave it to somebody else, even when there was a dish with fruit and coffee

super clean and beautiful, everything looks amazing, feels safe, good service, easy parking

room service

we also liked having secured parking

property, nice pool, gym, restaurant and staff was wonderful

hotels free wifi is secure, but was spotty in the room

pool and area outside was very nice to have lunch and let the kids enjoy the pool

rooms, good wifi, friendly staff, great pool area that is very well maintained

breakfast buffet included with room price and can order eggs and breakfast meats to your liking

great free breakfast

pool and área outside was very nice to have lunch and let the kids enjoy the pool

very clean and quiet great breakfast included

wifi worked good

breakfast was ok

better breakfast option, better bar. wifi and cable system bad

check in and safe parking

are great, breakfast excellent for the value rate

we had breakfast included; it was tasty and enough to satisfy the hunger and handle till lunch

the food for room service took too long

parking, employees attentions.

to it was all for myself, the personnel are friendly and polite, the rooms were clean and the breakfast was ok

slow wifi and very unreliable

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

great bed, big tv, secure parking lot, and friendly staff

the gym was small with just a few machines and lower weights

the pool area is nice but the pool itself wasn t very clean

i like that they have laundry that you can use, and give a one free laundry pod

laundry was free

doing laundry is free and they even gave us detergent and fabric softener

laundry on site saves time and money

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel

comfortable accommodation with good parking and restaurant and bar

also the pool need to be warm up because even at 2hpm it is really cold

rooms, nice location, easy to reach, good parking place

also we went there because of a good experience 10 years ago, excellent food thru room

they solved one little request we had at the swimming pool

breakfast and staff

they don't have room service

great location, plenty of parking space and very friendly staff

menu in the breakfast was short

their breakfast, delicious

breakfast, staff

breakfast started 20 min. later

staff was friendly all the time, it was so cool to have free cofee and water all the day at the breakfast room

the breakfast offer instant coffee

very well set up, clean, comfortable and nice breakfast buffet

there were occasional disruptions with the wifi signal, but nothing terrible

were comfy hot water great wifi nice tables and chairs to sit outside with good music private parking great

great location, super secure parking in the interior of the hotel

peaceful, spacious with ac and one of the few to offer safe parking next to historic centro, owner suggested

excellent location, large room with 2 stories, good wifi, parking in the premise.

excellent location, free parking, spacious room, good value for money

free parking (there are limited spaces), nice housekeepers, good location.

gym old, dirty and machines don t work

access to the on-site parking was easy

breakfast, good gym, great clean room, located across the street from a beautiful park and only 10

parking area isnt enough

parking was kind of difficult

parking is really really small, everyone needed to get out of the car to check spaces and to make a

i wrote it before room service and it's food are excellent!!!

i hate being forced to pay for parking, rude and aggressive

parking , staff, and restaurant

almost forgot, it was missing a laundry room too

lastly we went to order room service at 10:40 and the woman at the desk said that it was done for the day, but

the food, the staff, the parking, the location

good hotel in general - good staff - secure - good restaurant for breakfast and dinner (it is pricey

i liked the buffet for breakfast

we had many( wine glasses,wine,ice, laundry services , dining, etc)

parking 5 min walk away

- clean - comfortable - staff we're courteous and helpful - good wifi - great location

they have valet parking so it was great

room was large since we booked a master suite with a kitchen for a week

the comfort of the bed, the pool, the roof and the breakfast.

the hot tub was amazing, the pool was cold but refreshing after a while in the hot tub.

parking, a bit difficult to park when you go on a suv or a big van

no swimming pool

they didn t get me rooms close enough, the wifi was very poor.

the decoration and spaces on this hotel, are unique

breakfast was excellent each morning

there was a wonderful honesty bar in a garden room that we made use of in late afternoons and after retiring

the breakfast was fantastic

the hotel has a great spa and i took advantage of its services

the laundry schedule is only in working hours and they do not have irons for rent

hotel was in a good location and it was nice to have parking available

roof top bar in the evening is really nice!

rooftop bar is a great spot to view the city and have a drink, it get pretty loud up there on weekends so

i was initially worried about parking as they said it was available for compact cars only, and i drive an suv

no breakfast offered no coffee, kitchen closed

no wifi and service

wifi never worked in our front room looking out at plaza

wifi didn't work at the room, no water pressure at the sonk

* wifi * staff- from the afternoon, not reliable

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi was iffy

also the wifi didn t work at times

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

very cute patio and design good wifi outside the room very nice & friendly staff

internet, no laundry service

breakfast was disappointing

breakfast is very good, specially listening live

food was so delicious and the waitress (yvonne) so engaging, we ended up eating breakfast there everyday

requested a bottle of champagne, but they only supplied a cheap sparkling white wine the is not room service

strong wifi and hot shower

some work done while i was there including a zoom call so it was important for me to have good wifi and it worked

if the hotel can provide the high quality wifi and parking location, it will be perfect.

nice. clean. great location. friendly staff, good wifi.

great central location. spotless clean. fast wifi.

it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express

breakfast was good

no parking.

breakfast with fruit, main course, fresh orange juice and excellent fresh coffee

wifi is weak, but do to the thick walls that is one of the things that make this old building

and i think they lost one sock in the laundry

one more advice, if you can avoid it, do not have them do your laundry, they charge twice as much as any other

didn t like that they don t offer food room service for those of use that either arrive late or very early

definitely the wifi. it was intermittent.

the hot water wouldn't come out all the time and the wifi was pretty unusable

the wifi can be weak, but they can get you an improved wifi if you ask.

great location and price! lovely breakfast!

building, great location, very friendly and helpful staff and the breakfast on the balcony was a bonus

good wifi

were on the second floor and the wifi was inconsistent (we had to step outside our room for better reception,

i guess we were there off season, restaurant, bar and spa were closed

the wifi didn t work very well. maybe because of the thick stone walls.

the included parking is a good perk

the wifi outside the rooms was perfect but inside our room, it was sometimes slow.

no restaurant, small bar on the roof, not really being used.

good wifi

location, staff, ac, shower and wifi work well

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi didn't work

wifi was not working properly

there was no wifi as a foreigner it is necessary to have a wifi.

had a large suite with both a balcony hovering above the pool, and a terasse on the other side

nice pool

had to change rooms due to a plumbing issue and thought we had gotten a quieter room, near the pool, but then

the pool looks a little sad, only two lounge chairs and it was hot

advertised wifi which did not work and there was no breakfast or coffee which was also listed.

very good bed, great wifi

wifi in upper floors was weak

services didn't work well (weak water pressure from shower, hairdryer didn't work, wifi is weak and unstable

breakfast was included in our room rate but it didn't mean a free choice from the breakfast menu -

were only 2 breakfast choices (no variety)

the hotel bar makes amazing cocktails

the reception staff were great as were the servers in the cafe for our daily breakfast

design is beautiful, right in the city center, liked the facilities incl a huge rooftop terrace, gym, and spa,

wifi didn t work, the tv was not working either

cold a/c in the room and internet works well, both wifi & wired

poor wifi, no gym.

neither the wifi nor the tv worked in my room

the staff was very helpful. we appreciated the laundry service.

if you like good wifi dont book this hotel i was the only customer in the hotel, they changed me to another

kitchen shared area exceptional

the kitchen was very accessible the patio roof was also very special lots of hot water and really nice

they provided internet, computers, kitchen and friendly

friendly pet

the charge for pets was not listed and then got hit with a 450 fee

great room, great breakfast buffet, espresso machine and free cookies on every floor.

it was clean and pet friendly

the parking is not exclusive for the hotel and is open to the street , do not seem to be safe at

wifi wasn't working ud83dude12

the breakfast is in the rooftop was delicious and made to order

biggest problem is the security and noise conflict between a roof-top public bar and restaurant on the 4th

the hotel itself is beautiful and quiet despite its location, and has a fantastic rooftop bar with amazing

lovely people. great breakfast. great location.

same day laundry service would be nice.

every conversation, laugh, luggage wheeled, laundry cart pushed- everything echos around the courtyard and is

external laundry service the hotel uses is horrible, they ruined all my clothes

we had a room with a 2 person spa on your own terrace- & enjoyed an afternoon dip in the privacy of our own

with nice shade, swimming pool, lot of space to relax

hot water, wifi doesn t work, breakfast is awful, old rooms with meccanical noise during the night

the swimming pool is exposed, to close to lobby

and bar service and set up

very comfortable and clean, although the swimming pool is too small.

clean, they offer a great cookie during the reception who helps to give an smile from my kids

it is pet friendly

the air conditioner made a very loud noise every now and then that could wake you up, and the wifi signal in

staff was super friendly and breakfast was delicious

restaurant changed from a nice eat in restaurant to a snack bar atmosphere

the breakfast was delicious, and no steps to climb to go to our room was a big

spa facilities off the main reception

the breakfast

spa was being remodeled so there was very noisy

noisy at weekends nights. breakfast could be more generous.

everything except breakfast.

he also got in my car and took me to the free parking lot a block away

great if you are driving because parking is included

perfect size little refrigerator with the mini kitchen

the suites with kitchenette are all super old

location, excellent staff service, always attentive to the needs of the guest, excellent parking service