the pool was very private

the location, the wifi, fridge in the room as we had a toddler and were doing a long trip.

friendly and helpful staff, very good restaurant and excellent breakfast

chill out lounge and pool bar on top of the hotel , breakfast restaurant and onsite evening restaurant

chill out lounge and pool bar on top of the hotel , breakfast restaurant and onsite evening restaurant

parties of school children in the pool each weekday

many flies while laying by the pool,

breakfast was great pool was great facilities where great

staff in the restaurant and bar are very young and looked like students, but very professional and service minded

parking areas were not used to their full potential as most customers took up 2 spaces rather than

no room service no drinks by pool

evening entertainment was very hit and miss and there was definitely no waiter aervice around the pool, there

rooms are great, beds are super breakfast excellent staff is nice parking easy and sufficient

breakfast was excellent too

seriously thinking of returning with my wife for a spa weekend

the bar likely needs more staff

not free wifi, air con is the room wasn t great so had to have the door open to get a breeze.

we opted for a junior suite which was massive with two bedrooms, lounge a dining table and kitchen

all were very accommodating, from reception, restaurant, bar staff and cleaners, they made you feel welcome

the long queues at times for drinks and could not understand why inside bar was never open.

old fashioned, pool exceptionally busy

there was free wifi that wasn't working

easy to stay with kids

the slide on the swimming pool was a hit and so easy that kids can go by themselves again and again while you

the food was great and the pool facilities

the wifi strength was very disappointing reading between 1

leave 40 e for pool towels,deposit having to leave 10 e for each 30year old putter to play mini golf

great entertainment for kids even though it was low season. great selection for breakfast!

was a hassel we paid to park on site and was unable to enter it as no one knew how to lift the bar the room was

cleaner lady did a great job every they she even organised the kids toys on the bed in a funny way

having to pay for wifi was ridiculous in this day and age

tho the pool facilities are of a 4 star i wouldn't say the rooms and hotel itself is

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi,

room was very dated the kids club was only in spanish

pools, staff were amazing, all very helpful

the pools were excellent location

no english tv channel beer to dear round pool and was not asked if we wanted

spa was very good and the pool area was very nice with a range of pools and water slides for kids

the pool bar wasn't open but that was due to a refurbishment which can't be helped.

room was spacious hotel was in a great location next to the beach with plenty of bars and restaurants around

good location. not far from beach, mercadona supermarket and laundry. breakfast was very good

great activities for the kids around the pool

well located and excellent reception staff. very clean and comfortable. good wifi. uk tv..

very noisy at the restaurant, you can barely talk, if you are traveling without kids and want something quiet

there was no indoor pool, and the pool was full of people and it wasn't that clean a bit hard to find

lemon cakes and pastries could be better during my short stay the nutella was always empty during breakfast and

gym, restaurant, buffet in a great atmosphere

wifi in all areas

again, proximity to beach / amenities excellent, hotel beautiful and clean, pools magnificent, breakfast fantastic

swimmingpool, style and size of rooms (junior suite), close to beach, nice area nearby hotel (strip great

staff, pricing, size of the room, parking

the pool view and surroundings were very relaxing

spa, indoor pool, gym, breakfast, personnel, spacious bathroom

gym is also excellent very large with lots of techno-gym equipment the bar and drinks are good, and good prices

spa was amazing

the pool and pool area were also kept immaculate and included water slides for the little ones and also

food is very, very poor quality and no wifi

pet friendly

loads of bars/eateries within easy walking distance

this is not our kind of hotel, but we booked it for the kids & grandson and they loved it

swimming pool closes on 7pm - that's definitely too early

the view of my room was breathtaking the pool was nice as well breakfast was amazing

wifi

breakfast was really nice with a variety of options

breakfast was better though, with enough choices and some good food

laundry charges excessive

just a suggestion but some of the lights plugged in were too close to the pool

lovely rooftop pool and bar

roof top pool more like a kids paddling pool in size but nice lounging area

lots of other hotels restaurants and bars around

the morning receptionist had just let us stay, it would have saved the cost of the cleaning and laundry and

to ask reception three times before something was fixed, removal of the small bar of soap during room service,

excellent accommodation. wonderful view from the balcony during breakfast.

location, thermal spa, heated rooftop swimming pool, view of the alcazaba, breakfast

both my kids, 20y and 18y, say that the baths were their favourite experience of the whole 25 day holiday

no tea or coffee in room but coffee bar and snacks at sister hotel next door

tea and coffee making facilities in the room would have been great, since there was no room service ,as the

location; clean and comfortable; room with hairdryer; parking in the hotel (12 ); good wifi; friendly

reception provided a voucher for the bar next door while my room was being made

wifi failed for 2 nights

tea/coffee making facilities in the room, our room should have had free access to the spa, but when i went to

location, cleanliness, outside bar area with a good atmosphere.

selection of food in the bar was limited

pool was excellent, site was clean and tidy, bungalows were great, we would stay again, great for kids

for location and facilities, friendly and approachable staff, comfortable rooms and a great bar at the front

don't have a laundry service, but there are several launderettes within a 10 minute walk

rooms are big and clean, very good air conditioning and wifi

wifi was a little hit and miss

reception told us it wasn t connected to wifi

both very clean and comfortable, with good wifi

to a wall, but that s understandable, no wifi signal in our room approx 20 minutes to the beach (not necesary

wifi was not good in our room, we had to go out in the hall or down in the lobby area to have an

free wifi in the room

no tea/ coffee facilities in the room, and no room service.

wifi was excellent

good wifi signal

location, value for money, breakfast and friendly staff.

narrow halls which carry the noise to the rooms; had kids playing in halls so noise was a bit too much

wifi is awful

breakfast was fresh

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

very good wifi

ie the man in charge amdf pther spa nish man great but one other

allowed me to switch rooms after the first night to get a better wifi signal

wifi did not work at all in my room amd only worked intermittently in common areas

was flooded and the cleaning lady was going round carrying an extremely smelly trolley for dirty laundry in the

the bed was like a slab of slate and the free wifi barely worked and the tv was broken

small bar and vending machine it the reception

small bar run from reception but only spirits available and no wine however not a real

there is a bar in the hall for a quick coffee

there is a laundry mat very close by and also a patisserie if you want to grab breakfast

open friendly staff, clean big room, wifi.

wifi signal was so weak, specially inside room

tapas bar attached 1st class!!

the room was big, the room service was exceptional

laundry service will cost you an arm and a leg - use the laundromat down the road if you need to

the breakfast was very good

no gym

swimming pool is a bit small and the air conditioning was stopped at the night randomly

a gym in the facilities cheaper to eat at the hotel

wifi good

wifi bit iffy

wifi without specific request

breakfast was excellent, underground parking was convenient, wifi worked well

wifi connection in our room was terribly slow and unstable (tried with 3 different devices !!)

warm pool, hearty breakfast

to sea, golf and natural park

can get a little loud with families that have a lot of kids but they had 3 pools.

service at the lobby's bar was not acceptable

bar snack were rather poor, fries where cold on both occasions

we used the laundry service and first it was 15 euro's but then they said it was 30 euro's

wifi is also free and it was great facilities for kids

the swimming pool was spacious and perfectly placed at the southern most point of the property which also

two excellent pools for kids

activities and facilities. the breakfast was great too.

it was very inconvenient as we had inteconnecting rooms and every time one of my kids wanted to use the bathroom

was that the gym didn t open till 10am (not very flexible if you want to work out before the kids wake

wifi was also great and free

the hotel is pet friendly but, due to the spanish law, you cannot be with a dog inside a restaurant, therefore

food in all the restaurants (we tried them all), breakfast is superb, swimming pools are great, kids and pet

staff gets a 10 parking is free and easy surrounding

room, excellent pool, very nice breakfast and diner

the large parking lot

the outdoor swimming pool and surrounding sun terrace was perfectly situated close to the accommodation, screened

large room, beautiful pool with distant views of the mountains