wifi can be slow

clean and spacious rooms. they also serve a delecious mexican breakfast.

the crowds at breakfast, very bad

free breakfast with eggs, fruit, yogurt, and some cold meats

yes they provided the internet we did not use the parking or travel with pets

room service wasn't available for dinner, i had to order uber eats and walk down to the lobby to

would like room service

staff is friendly all the time, the snack bar is very thoughtful i d come

no gym as stated and services are not professional

the day we arrived we ordered room service from a very limited menu

needs a designated pet potty area, but space is limited. expanded dinner menu for a hot dinner.

friendly staff, location, high ceilings, pet friedly

room service said the line was bad and after that hang on us various time, we complained with front

room service coming in when i had do not disturb sign

staff was amazing and helpful, breakfast was good and the overall experience was

of expected hotel facilities such as its own bar, restaurant and room service (guests have to use the hospital

breakfast coupons can be improved when traveling with kids

there zero wifi in my room and i was there to give a keynote speech at the university

gym is full operational the machines work

gym- the gym equipment needs to be updated

of the three running machines weren't working at the gym and the one that worked felt unsteady

wifi

was never able to connect to wifi

just need to sort out the wifi situation

they don t have a phone in the room, how can they say on their web site that they have room service

room was out of range from the wifi, but my us at&t data plan worked perfectly from my room

wifi worked. staff nice about calling me a taxi.

my son stood at the omelet bar for 10 min to be ignored and not served

i'd like to have a bigger swimming pool and gym

pool was freezing and hopeless for kids.

- distance to metro swimming pool was very small so didn't use breakfast was not

the wi-fi keeps dropping and the gym is poorly equipped

laundry service not so good

the bar is an outdated and bad mixer option, but an option

there is a nice swimming pool, spa, travel assistance, etc

good wifi

decent wifi

errors from the staff. my room was not cleaved one time and a shirt got lost in laundry

was not cleaned one day during my stay and they lost a garment that i sent to laundry

it doesn't have a swimming pool

room service is very quick

great staff and service! room service excellent as well!

rooms nicely decorated clean and comfortable. close to boats and park.

the receptionist wouldn t give me the password for the wifi.

the location of the hotel is the best the hotel parking has plenty of room

wish their wifi were much stronger and better distributed across the buildings

wifi is good if you are relatively close to where the wireless location must be, but the truth is,

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

gym is a joke

i used the laundry service which was ridiculously expensive

pleasant can be better food for the price do not sen d your clothes to the laundry they do not do a good job

no wifi, smelled funny, ride staff, terrible overall experience

the only source of annoyance was that the wifi cut in and out frequently within the room.

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high

items like checking-in, they seemed to have been a annoyed by anything else (even getting laundry done)

the breakfast buffets were divine and the italian coffee capsules are memorable

hotel is modern , but due to covid, everything was closed, the bar , the gym, the restaurant, yet i was charged

the breakfast was delicious! rooms were very spacious perfect locationud83dudc4cud83cudffd

are beautiful and the beds are very comfortable, room service was great too

kitchen, whole exterior wall was glass

laundry service to be improved (2 days to have clothes back is a too long period) in room service

shops great room- big, comfortable, extremely comfortable bed, good bedding, nice pillows, kitchenette ( so

the room was very good perfect to have metrobus just outside the staff were really helpful having kids the

room service food could improve

the rooms comes with a kitchen, utensils, and everything needed for a longer stay

we were also happy with laundry service

i appreciate the way they personalized everything from breakfast options to our room stay

the hotel is great, super comfy rooms with great breakfast and super helpful and friendly staff

partner liked the breakfast a lot -- don't believe in eating before noon, personally

the staff were wonderful! friendly and helpful. great breakfast!

excellent service and breakfast!

they were very accommodating letting us use the spa shower before taking a midnight flight

didn t take advantage of the spa packages but understand they re the best in the area

bed and pillows, bathtub, courtyard mural, wifi, the chihuahua romeo, plenty of towels, air con to heat the room

special thanks to gabino and his excellent breakfast and smiley face every morning

would ve loved to have a laundry unit

it has a well equipped communal kitchen, dining and living room and wonderful patio with a hammock

in the room are so creaky you can t go to the bathroom without waking your partner and kids

side lamps for the bed would be good and a kettle in the room rather than having to go to the kitchen would be

detail of our stay in this casa was superb, we were very comfortable in this artsy garden, spa and home environment

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't

the breakfast in the morning was nothing short of amazing

kitchen facilities are great and the lounge is a comfortable space

property with well-equipped kitchen

parking area is difficult to enter and exit to much traffic and is nobody to help you to open o

room service average

room service was terrible, the phone didn t worked and the breakfast included was so bad that

in the gym every day there was fresh fruit and water

room service menu is not particularly great

property really well located. reasonable gym and excellent room size. bed extremely comfortable.

probably because of the laundry soap or something like that

i was hard for me to even place a room service order because they didn'

por wifi, it was imposible to work

location, the facilities, it has elevator, a restaurant next door and the own breakfast room which was nice and

very comfortable, great location, clean, good breakfast

breakfast was very good

the hotel has a small gym and a comfortable restaurant

clean and friendly staff the breakfast buffet is good

a late check out helped as it saved us carry suitcases around waiting for a early afternoon flight

lobby is great and we loved the tea machine. breakfast is fantastic

the gym has only 3 machine and 2 malfunctioned, the ac doesn t work at the gym and you can feel the

nice breakfast

small gym on the property

the gym is so small that with 3 people is

think front desk should notify of the name to be used for wifi usage

gym is small ... expected more

comfortable bed and decent breakfast.

no fridge in room, or in the hotel, the gym has not clean towels either water

breakfast is very good, and overall it was a nice stay

not a failure of the hotel is that there was a high volume music noise due to a party or a pub or bar in front

from the restaurant to the cleaning to the laundry to the bellhop, everyone took extra care to see that we were

same day laundry service was only delivered the next day

-no laundry: regarding laundry, according to the paper, if you handed in your clothes by 10am you would

tried to charge several dozen pesto more for laundry

female staff in the reception desk are never very nice and the mini bar in the room didn t work

laundry service was excellent

had private event on the pool and nobody told me

spa facilities

i wish the pool area had been open but relaxing time in the jacuzzi made up for that.

i was with my kids and we choose the hotel by the

nice safe area, varied breakfast, nice pool and gym

nice safe area, varied breakfast, nice pool and gym

comfort, gym

the pool was lovely and warm with nice furnishings

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is

has an excellent gym, great breakfast and great staff, the only negative point was due to the laundry service

laundry service

the hotel was very close to several restaurants. the breakfast buffet was quite tasty.

nice room, amenities and good breakfast buffet

invoice for room service was difficult for me, i recommend to make it with reception staff

breakfast was ok but could have better variety

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size,

they serve full and wholesome breakfast. the staff are all friendly.

location, breakfast , personal, rooms

all was very nice and the breakfast tasty

the pool/ gym area were super nice and clean

no water in building , pool was a bit dirty , dirty windows to room

indoor heated pool was being repaired and couldn't use it at all (heater was out).

gym is perfect just need more cardio

cool hotel, nice pool, super gym

no laundry & no personal microwave access

the gymnasium was excellent

accommodation is great and with the swimming pool

the y charged a los for the pet and the page was not crear aboyo it beforehand

the pools floor is horrible and almost scary enough it would break, it was almost like if the floor was

when you order room service, the server, ubaldo, brings the portable credit card terminal and charges you in

superb roof top pool with great views over the city

gym and pool facilities were great

great gym, nice big pool, both at the top floor with a magnificent view

breakfast buffet and rooftop swimming pool

the breakfast buffet is great and we ordered fries from room service and that was tasty too

there's a laundry machine, but no laundry detergent

asked for information for a laundry service, again the wrong information was given

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious

nice floor to ceiling windows with a great view laundry - washer dryer in the rooms

there is a kitchenette with refrigerator, stove, coffee maker, even a washer/dryer for laundry in the room

breakfast buffet was very nice

breakfast was delicious and at a very good price.

to much noise at night from outside beneath my room there must of been a bar or club with music

early check in may be 2 pm? late check out 4 pm?

breakfast was excellent!!

gym needs a major upgrade.

space inside the room was a little short to fit 2 adults and 2 kids

satisfy my previous stays, that includes that no all meal were available and well prepared for room service

room service respond is the worst than ever i have seen

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

also i had another unpleasant situation with the laundry: i gave them my clothes, they never advised my it

no fridge in room, very expensive room service

the food of the room service wasnt great at all

good hotel, amazing that they have now free wifi which is great (my first time here i had to pay for wifi service

there were stains on the bedroom sofa and the breakfast coffee was awful.

lady from the laundry s service knocking at every door on our floor to see if anyone needed laundry service

location, good bed and toiletries. room service burger was great!

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

other peoples room service food trays stayed in hallway for 48 hours

the costs for breakfast.

with laundry service !

after using the laundry service, some of my clothes came back smelling stale, while others had a strange smell

wifi doesn t work at all

enough towels, water, shampoo for the people in our room and had to ask twice to get it, as the room service

our view was to a grey ugly wall and the whirlpool is just included into some rooms, there is no spa center

breakfast is quite varied

area close to the airport, parking.

location and breakfast area was reduced

frontdesk employees and security personal very friendly nice and helpful breakfast excellent

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

loved that this hotel had a guest laundry

loved the breakfast, kind of fresh fruit you usually don t find in simple business hotels

i would have wished the breakfast was included in the price of hotel room.

room service menu is very, very expensive for what it is

breakfast was outrageously priced

had a bad cigarette smell, they did say they ran out of towels and that they were doing the laundry, i asked

best place, but bad wifi.

a first day we didn't have towels, couldnt take a shower needed to wait for it, when i ask for room service

everything clean, spacious, room service.

the breakfast was excellent

very pleased with my stay and liked the free basic but sufficient breakfast in mornings

the mexican style breakfast was delicious

breakfast, gym, location, staff, comfortable beds

loved the breakfast, the staff was very attentive

wifi kept cutting off, the tv was very small and old

i could hear the semi trucks all night i ve sent some clothes to the laundry

room service took 2 hours to get to our room

staff and wifi

was a bit of noise between rooms, and the wifi was difficult to figure out

no breakfast. i do not see an inside bar either. you have to go somewhere else to have fun.

great wifi, extremely clean, amazing room service, hot showers, great a/c, bluetooth speakers in the room,

parking lots

ordred lunch on room service

very comfortable, clean, convenient to the metro. good parking.

location(sat/sun) -decent gym(free weights, cable station, cardio) -great breakfast buffet(birria

training no hand towels in the room no chair for the desk no robes no slippers there is a mini bar menu but no

breakfast and the attention of the service personal was outstanding

breakfast starts 6:30

the gym was great

private parking is a plus

parking is very small, on the 1st floor in the courtyard there is space for only 3 cars and 1 place

i'm glad they fixed it 4) good wifi 5) the bedroom is separated from the living room with a sofa and kitchen

parking space inside the building is extremely small, can be complicated to maneuver if more than 3

wifi was great ud83dudc4d 5) the room has its own kitchen